The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Datasym POS shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 31 |
After analyzing 31 verified reviews, Datasym POS users most value its , while Shiji Group users highlight user-friendliness, operational efficiency, integration of systems. Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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Localization Needs
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Datasym POS |
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|---|---|---|
| Small (10-24 rooms) | — | #7 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 14 reviews |
| Large (75-199 rooms) ▾ | — | #4 14 reviews |
| X-Large (200+ rooms) | — | #6 2 reviews |
By Property Type
| Segment | Datasym POS |
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| Boutique ▾ | — | #4 10 reviews |
| Luxury ▾ | — | #5 22 reviews |
| Branded / Chain ▾ | — | #5 19 reviews |
| Extended Stay | — | #6 1 reviews |
By Region
| Segment | Datasym POS |
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| North America ▾ | — | #5 8 reviews |
| Europe ▾ | — | #5 6 reviews |
| Asia Pacific ▾ | — | #4 6 reviews |
| Middle East ▾ | — | #3 7 reviews |
Choosing the right POS system for your hotel hinges on your operational needs, budget, and growth plans. Datasym POS and Shiji Infrasys POS both aim to streamline hotel and F&B transactions but diverge significantly in features, user experience, and market presence. While Datasym POS offers a basic, less supported solution, Shiji Infrasys provides a comprehensive, cloud-based platform favored by larger brands. Which system aligns best with your hotel's scale and ambitions?
Datasym POS is a traditional, on-premise POS designed for straightforward retail and hospitality transactions. It lacks online features, integrations, and recent reviews, raising questions about its relevance in today’s digital-first environment. Conversely, Shiji Infrasys is cloud-based, with 29 recent reviews, a high user rating (4.66/5), and a 91% likelihood to recommend, indicating a more modern, scalable solution. Do you prioritize a simple, local system or a future-proof cloud platform?
If your hotel needs a feature-rich, scalable POS with extensive integrations, go with Shiji Infrasys. Its 23 unique features—including inventory, customer management, and mobile ordering—make it suitable for large or multi-property hotels seeking operational efficiency. If your hotel prefers a no-frills, basic POS without reliance on cloud features, Datasym POS might seem appealing, but its zero reviews and lack of recent updates make it a risky choice.
Shiji Infrasys scores 4.66/5 on ease of use, supported by recent reviews praising its intuitive interface, reliability, and quick onboarding. Reviewers highlight that staff find it straightforward and that support is prompt and helpful. Datasym POS, with a 0/5 rating and no recent reviews, provides no data on usability, making it impossible to gauge its user-friendliness. Edge: Shiji Infrasys.
Shiji Infrasys offers 23 features, including cloud reporting, inventory management, mobile ordering, and digital menus—features essential for modern hotel operations. Datasym POS provides no additional features beyond basic transaction processing, severely limiting its scope. For hotels aiming to adapt to digital trends and data-driven decision-making, Shiji's feature set clearly outperforms. Edge: Shiji Infrasys.
Shiji Group scores 4.52/5 in customer support, with recent reviews praising the fast, effective assistance and clear communication. Testimonials describe their support team as “excellence,” with quick problem resolution. Datasym POS has no recent reviews or ratings, leaving its support quality uncertain. Given Shiji’s high support score and active user feedback, it offers the more reliable service. Edge: Shiji Infrasys.
Shiji Infrasys boasts 64 verified integrations, including property management, booking engines, and revenue systems—crucial for multi-system hotel environments. Datasym POS has no verified integrations listed, limiting its compatibility and scalability. For hotels that rely on comprehensive system connectivity, Shiji’s extensive partner network is a clear advantage. Edge: Shiji Infrasys.
With a 79.08 HTR Score and 29 recent reviews, Shiji Infrasys is clearly favored, especially among luxury and branded hotels. Reviewers praise its user-friendliness and support, while Datasym POS’s score is zero, indicating no recent user validation. For modern hotel operators, positive recent feedback is critical; thus, Shiji’s rating dominates. Edge: Shiji Infrasys.
Datasym POS’s pricing details are unavailable, and it appears to lack a trial or clear fee structure. Shiji Infrasys costs $600 upfront without a monthly fee, offering transparency for hotel managers planning budgets. Its pricing model suggests a reasonable entry point for robust features, especially compared to unsupported or vague options. Clear, predictable costs favor Shiji Infrasys.
Not ideal if your hotel seeks modern features, scalable integrations, or digital guest engagement tools.
Not ideal if your hotel is very small, with minimal tech needs, or prefers offline, on-premise systems.
Shiji Infrasys is a high-functioning, cloud-based POS platform with extensive features and a proven track record among major hotel brands. It offers a scalable, integrated solution suited for modern, multi-property hotels aiming for data-driven operations and guest engagement.
If your hotel needs a robust POS with advanced features, integrations, and support, Shiji Infrasys clearly outperforms. Its recent reviews, high ratings, and extensive partner network make it the recommended choice for hotels seeking a future-proof platform.
However, if your hotel operates on a very small scale with basic needs, no plans for growth, and prefers local hardware, Datasym POS might suffice—though its lack of recent validation makes it less advisable.
In conclusion, for most hotels looking to upgrade or expand, Shiji Infrasys provides the more reliable, feature-rich, and well-supported system. Datasym POS’s limited scope and absence of recent reviews suggest it’s not a wise investment in today’s competitive hospitality environment.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Datasym POS |
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| Starting Price | — | From $600/mo |
According to HTR's product database, Datasym POS and Shiji Infrasys POS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Datasym POS |
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| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Datasym POS and Shiji Infrasys POS share many core Hotel POS Systems features, but each has unique capabilities. Datasym POS offers 0 verified integration partners, while Shiji Infrasys POS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Datasym POS: No. Shiji Infrasys POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Datasym POS has an HT Score of 0 and Shiji Group has 79. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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