The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
dihotel shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, dihotel users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | dihotel |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
| Segment | dihotel |
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| Boutique ▾ | — | #19 41 reviews |
| Luxury ▾ | — | #16 38 reviews |
| Branded / Chain ▾ | — | #19 21 reviews |
| Extended Stay ▾ | — | #10 18 reviews |
By Region
| Segment | dihotel |
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| North America ▾ | — | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing between dihotel by dihotel and eviivo Suite™ PMS hinges on your hotel’s size, operational complexity, and growth ambitions. Both aim to streamline property management but diverge significantly in features, user experience, and market presence. With dihotel’s lack of recent reviews and zero verified ratings, its viability as a solution is questionable. Conversely, eviivo’s vibrant, recent review activity and high user ratings position it as a more trustworthy choice. So, which platform better meets your hotel’s needs?
Dihotel claims to be a comprehensive PMS, but it has no recent reviews or ratings, raising doubts about ongoing support and development. eviivo, with over 191 reviews and a 4.43/5 ease-of-use score from recent feedback, offers a tested and reliable platform. The absence of recent data for dihotel suggests your team might face uncertainty in implementation and future updates. Do you want a solution with active reviews and ongoing support?
If your hotel needs a scalable, feature-rich platform with strong online booking integration, go with eviivo. It’s ideal for properties seeking to expand, manage multiple channels, and automate guest communication, especially given its 95% recommendation rate from recent users. If your hotel operates a single property with minimal tech needs and prefers simplicity, dihotel’s limited features might suffice, but beware of its lack of recent activity and support transparency.
eviivo scores 4.43/5 in ease of use, with recent reviews praising its intuitive interface and helpful onboarding, rated at 4.38/5. Users frequently mention how easy it is to manage bookings, communicate with guests, and handle operations from anywhere via the mobile app. dihotel, with a score of 0/5 across all categories and no recent reviews, offers no concrete evidence of usability or support. Edge: eviivo.
eviivo offers 51 features, including channel management, revenue tools, online booking engine, guest CRM, automated messaging, mobile app, and more—many of which dihotel simply does not provide. dihotel has no unique features listed, making it unsuitable for hotels that need a comprehensive management system. For feature depth and variety, eviivo’s platform is clearly superior. Edge: eviivo.
eviivo’s recent reviews consistently highlight its responsive, helpful customer support, with a 4.42/5 rating and recent feedback praising onboarding assistance. dihotel, with no recent reviews and a 0/5 score, provides no verifiable support experience. Given the importance of support in operational success, eviivo’s active reputation in this area is a decisive advantage. Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, TripAdvisor, and channel managers like Experience Hotel. dihotel, with no verified integrations, limits your hotel’s connectivity options. If your goal is broad distribution and automation, eviivo’s integrations are essential. Edge: eviivo.
eviivo’s recent reviews and a high 8.87/5 NPS score indicate strong satisfaction among users, especially in the vacation rentals, B&Bs, and small hotels segments. There are no recent reviews or ratings for dihotel, making it impossible to gauge hoteliers’ current sentiment. Given the active user base and positive feedback, eviivo’s reputation is clearly superior. Edge: eviivo.
dihotel does not publish pricing, likely indicating a bespoke or unsupported business model. eviivo charges $700 monthly, providing an all-in-one solution with extensive features. While the price is significant, the value derived from eviivo’s comprehensive functionality and support justifies the cost. No pricing info for dihotel makes comparison impossible, but its lack of reviews suggests it may not be a cost-effective choice.
Dihotel presents as a basic PMS but offers no recent data or verified reviews, making it an unreliable choice for most hoteliers. eviivo’s extensive recent reviews, high satisfaction scores, and feature set make it the clear leader for scalable, multi-property management.
If your hotel needs a full-featured, well-supported system with proven online booking and guest communication tools, eviivo is the obvious choice. Its active community and ongoing development provide confidence that your investment will pay off over time.
Choose dihotel only if your hotel is very small, has minimal management needs, and you prefer a simple, low-cost solution without the expectation of growth or integration. For hotels of any size seeking to grow or improve operational efficiency, eviivo’s platform will serve your team best.
According to HTR's product database, dihotel and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | dihotel |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. dihotel and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. dihotel offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
dihotel: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. dihotel has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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