dihotel vs. eviivo Suite™ PMS: Which Is Right for You?

Updated May 16, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

dihotel shines .

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does dihotel Compare to eviivo Suite™ PMS?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
0
87
Likelihood to Recommend
0%
95%
Ease of Use
0.0/5
4.5/5
Customer Support
0.0/5
4.4/5
Value for Money
0.0/5
4.3/5
Starting Price Contact sales From $700/mo
Verified Reviews 0 208

What Are the Pros and Cons of dihotel vs eviivo Suite™ PMS?

After analyzing 208 verified reviews, dihotel users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.

dihotel eviivo eviivo
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

dihotel vs eviivo: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment dihotel eviivo eviivo
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment dihotel eviivo eviivo
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment dihotel eviivo eviivo
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing between dihotel by dihotel and eviivo Suite™ PMS hinges on your hotel’s size, operational complexity, and growth ambitions. Both aim to streamline property management but diverge significantly in features, user experience, and market presence. With dihotel’s lack of recent reviews and zero verified ratings, its viability as a solution is questionable. Conversely, eviivo’s vibrant, recent review activity and high user ratings position it as a more trustworthy choice. So, which platform better meets your hotel’s needs?

Is dihotel or eviivo Suite™ PMS Better for Hotels?

Dihotel claims to be a comprehensive PMS, but it has no recent reviews or ratings, raising doubts about ongoing support and development. eviivo, with over 191 reviews and a 4.43/5 ease-of-use score from recent feedback, offers a tested and reliable platform. The absence of recent data for dihotel suggests your team might face uncertainty in implementation and future updates. Do you want a solution with active reviews and ongoing support?

eviivo Suite™ PMS vs dihotel: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich platform with strong online booking integration, go with eviivo. It’s ideal for properties seeking to expand, manage multiple channels, and automate guest communication, especially given its 95% recommendation rate from recent users. If your hotel operates a single property with minimal tech needs and prefers simplicity, dihotel’s limited features might suffice, but beware of its lack of recent activity and support transparency.

Is dihotel or eviivo Suite™ PMS Easier to Use?

eviivo scores 4.43/5 in ease of use, with recent reviews praising its intuitive interface and helpful onboarding, rated at 4.38/5. Users frequently mention how easy it is to manage bookings, communicate with guests, and handle operations from anywhere via the mobile app. dihotel, with a score of 0/5 across all categories and no recent reviews, offers no concrete evidence of usability or support. Edge: eviivo.

Which Has Better Features: dihotel or eviivo Suite™ PMS?

eviivo offers 51 features, including channel management, revenue tools, online booking engine, guest CRM, automated messaging, mobile app, and more—many of which dihotel simply does not provide. dihotel has no unique features listed, making it unsuitable for hotels that need a comprehensive management system. For feature depth and variety, eviivo’s platform is clearly superior. Edge: eviivo.

Which Has Better Customer Support: dihotel or eviivo Suite™ PMS?

eviivo’s recent reviews consistently highlight its responsive, helpful customer support, with a 4.42/5 rating and recent feedback praising onboarding assistance. dihotel, with no recent reviews and a 0/5 score, provides no verifiable support experience. Given the importance of support in operational success, eviivo’s active reputation in this area is a decisive advantage. Edge: eviivo.

Which Has More Integrations: dihotel or eviivo Suite™ PMS?

eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, TripAdvisor, and channel managers like Experience Hotel. dihotel, with no verified integrations, limits your hotel’s connectivity options. If your goal is broad distribution and automation, eviivo’s integrations are essential. Edge: eviivo.

Which Do Hoteliers Rate Higher: dihotel or eviivo?

eviivo’s recent reviews and a high 8.87/5 NPS score indicate strong satisfaction among users, especially in the vacation rentals, B&Bs, and small hotels segments. There are no recent reviews or ratings for dihotel, making it impossible to gauge hoteliers’ current sentiment. Given the active user base and positive feedback, eviivo’s reputation is clearly superior. Edge: eviivo.

How Much Do dihotel and eviivo Suite™ PMS Cost?

dihotel does not publish pricing, likely indicating a bespoke or unsupported business model. eviivo charges $700 monthly, providing an all-in-one solution with extensive features. While the price is significant, the value derived from eviivo’s comprehensive functionality and support justifies the cost. No pricing info for dihotel makes comparison impossible, but its lack of reviews suggests it may not be a cost-effective choice.

What Type of Hotel Should Use dihotel?

  • Hotels that operate a single property with minimal management needs.
  • Teams seeking a simple, straightforward solution without complex features.
  • Small boutique hotels or B&Bs wanting basic reservation management.
  • Not ideal if your hotel plans to scale or needs integrations, support, and automation.
  • Not suitable for hotels requiring multi-channel distribution or revenue management tools.

What Type of Hotel Should Use eviivo Suite™ PMS?

  • Hotels, B&Bs, vacation rentals, or resorts looking to expand and automate operations.
  • Teams wanting integrated online booking, guest communication, and channel management.
  • Hotels with multiple properties needing centralized management.
  • Hotels aiming for seamless OTA integration to boost visibility.
  • Not ideal if your property has very minimal digital operations or prefers a low-tech approach.

The Bottom Line for Hotels

Dihotel presents as a basic PMS but offers no recent data or verified reviews, making it an unreliable choice for most hoteliers. eviivo’s extensive recent reviews, high satisfaction scores, and feature set make it the clear leader for scalable, multi-property management.

If your hotel needs a full-featured, well-supported system with proven online booking and guest communication tools, eviivo is the obvious choice. Its active community and ongoing development provide confidence that your investment will pay off over time.

Choose dihotel only if your hotel is very small, has minimal management needs, and you prefer a simple, low-cost solution without the expectation of growth or integration. For hotels of any size seeking to grow or improve operational efficiency, eviivo’s platform will serve your team best.

How Much Do dihotel and eviivo Suite™ PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

dihotel eviivo eviivo
Starting Price From $700/mo

Which Features Does dihotel Have That eviivo Suite™ PMS Doesn't (and Vice Versa)?

According to HTR's product database, dihotel and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature dihotel eviivo eviivo
Ancillary revenue tracking
Booking Engine
Calendar view
Channel Manager
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: dihotel vs eviivo by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
dihotel

No published case study for this goal yet.

eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Increase Operational Efficiency
dihotel

No published case study for this goal yet.

eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Improve Guest Experience
dihotel

No published case study for this goal yet.

eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière

dihotel vs eviivo: The Bottom Line

dihotel
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Channel Manager Revenue management module Payment processing Booking Engine Calendar view
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About dihotel vs eviivo Suite™ PMS

Can dihotel replace eviivo Suite™ PMS?

It depends on your requirements. dihotel and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. dihotel offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do dihotel or eviivo Suite™ PMS offer a free plan?

dihotel: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank dihotel and eviivo Suite™ PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. dihotel has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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