Directful vs. Facebook vs. HelloShift: Which is a Better Fit?

Compare Directful - Chatbot vs Facebook Messenger for Business vs HelloShift (Website Chat)

Directful

Directful - Chatbot

0 reviews
Facebook

Facebook Messenger for Business

0 reviews
HelloShift

HelloShift (Website Chat)

59 reviews

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Compare Directful - Chatbot vs Facebook Messenger for Business vs HelloShift (Website Chat)

Hotel Chatbots vendor comparison between Directful - Chatbot vs Facebook Messenger for Business vs HelloShift (Website Chat). Find out which Hotel Chatbots is right for you based on realtime data from 59 verified hotelier reviews across 4 countries.

Directful

Directful

Ranked 21 (out of 28)

N/A
0 reviews
View profile
Facebook

Facebook

Ranked 12 (out of 28)

N/A
0 reviews
View profile
HelloShift

HelloShift

Ranked 7 (out of 28)

4.6
59 reviews
View profile

Ratings Summary

HT Score

Directful - Chatbot

unranked HTScore Icon

Facebook Messenger for Business

unranked HTScore Icon

HelloShift (Website Chat)

24 HTScore Icon
Popularity

Directful - Chatbot

0 verified reviews

Facebook Messenger for Business

0 verified reviews

HelloShift (Website Chat)

59 verified reviews
Likelihood to Recommend

Directful - Chatbot

0%

Facebook Messenger for Business

0%

HelloShift (Website Chat)

92%
Ease of Use

Directful - Chatbot

0

Facebook Messenger for Business

0

HelloShift (Website Chat)

4.7
ROI

Directful - Chatbot

0

Facebook Messenger for Business

0

HelloShift (Website Chat)

4.7
Implementation

Directful - Chatbot

Not enough data available

Facebook Messenger for Business

Not enough data available

HelloShift (Website Chat)

4.7
Customer Support

Directful - Chatbot

0

Verified Customer Support

Facebook Messenger for Business

0

Verified Customer Support

HelloShift (Website Chat)

4.5

Verified Customer Support

Certificate of Excellence

Directful - Chatbot

Facebook Messenger for Business

HelloShift (Website Chat)

Features

Messaging & Communication

Real-time 2-Way Translations

Chatbot

Price Comparison

Behavioral Marketing Campaigns

Bookings & Reservations

Room-type Suggestions & Price Check

Live Inventory Availability

Lead qualification

Click to Call

Booking Recovery Campaigns

Messaging Channels

Booking Engine Integration

Whatsapp Integration

Facebook Messenger Integration

Mobile App

Workflow Automation

Automated Messages Based on PMS Data

Message Routing

Automated Replies

Chatbot

Smooth handover to human agents

Email to Chatbot Automation

Concierge Services

Maps Integration

Directful - Chatbot

Messaging & Communication

Bookings & Reservations

Messaging Channels

Workflow Automation

Concierge Services

Facebook Messenger for Business

Messaging & Communication

Bookings & Reservations

Messaging Channels

Workflow Automation

Concierge Services

HelloShift (Website Chat)

Messaging & Communication

Bookings & Reservations

Messaging Channels

Workflow Automation

Concierge Services

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Directful
vs.
Facebook
vs.
HelloShift

Customers

Top 3 Segments

Directful - Chatbot

Resorts - 0%
Motels - 0%
Hostels - 0%

Facebook Messenger for Business

Resorts - 0%
Motels - 0%
Hostels - 0%

HelloShift (Website Chat)

Boutiques - 37%
Branded Hotels - 19%
Resorts - 12%
Featured clients
-
-
-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Directful Average Directful

Pricing Available By Request

Facebook has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Directful - Chatbot

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Facebook Messenger for Business

Pricing Available By Request
Facebook has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

HelloShift (Website Chat)

Pricing Available By Request
HelloShift has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Directful
vs.
Facebook
vs.
HelloShift

What Customers Are Saying

Most Recent Review

Directful - Chatbot

Directful doesn’t have any clients that have vouched for the product

Facebook Messenger for Business

Facebook doesn’t have any clients that have vouched for the product

HelloShift (Website Chat)

Amazing Product

Group Sales & Service Manager
Most Positive Review

Directful - Chatbot

Directful doesn’t have any clients that have vouched for the product

Facebook Messenger for Business

Facebook doesn’t have any clients that have vouched for the product

HelloShift (Website Chat)

Hotel Front Desk

Front Desk
Most Critical

Directful - Chatbot

Directful doesn’t have any clients that have vouched for the product

Facebook Messenger for Business

Facebook doesn’t have any clients that have vouched for the product

HelloShift (Website Chat)

I like most is that we can chat with guest. I enjoy the fast communication.

front desk from
References
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General Info

Screenshots
Integrations

Directful - Chatbot

Property Management Systems (2) Upselling Software (1) Hotel Restaurant POS Systems (1)

Facebook Messenger for Business

Upselling Software (1) Hotel Chatbots (1)

HelloShift (Website Chat)

Property Management Systems (15) Hotel Management Software (8) Channel Managers (4)
Recent Company Updates
-
-
-
Recent Articles

Directful - Chatbot

Directful doesn’t have any recent articles

Facebook Messenger for Business

Facebook doesn’t have any recent articles

HelloShift (Website Chat)

HelloShift doesn’t have any recent articles