The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ITi Computers shines .
Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Verified Reviews | 0 | 47 |
After analyzing 47 verified reviews, ITi Computers users most value its , while Infor users highlight ease of use, reporting, integration. Click any theme to see what reviewers say.
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Reporting
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Housekeeping Module
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #44 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #25 24 reviews |
| Large (75-199 rooms) ▾ | — | #19 9 reviews |
| X-Large (200+ rooms) | — | #24 2 reviews |
By Property Type
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| Boutique ▾ | — | #28 24 reviews |
| Luxury ▾ | — | #23 26 reviews |
| Branded / Chain ▾ | — | #29 8 reviews |
| Extended Stay ▾ | — | #31 6 reviews |
By Region
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| North America ▾ | — | #22 20 reviews |
| Europe ▾ | — | #24 17 reviews |
| Asia Pacific | — | #28 1 reviews |
Choosing the right property management system (PMS) can be a game-changer for your hotel, but the options are vast. Both Diventa PMS by ITi Computers and Infor HMS aim to streamline your operations and improve guest experiences, yet they approach these goals differently. While Diventa PMS offers a simple, user-friendly platform with limited features, Infor HMS provides a comprehensive suite of tools but comes with some usability and stability concerns. Which system aligns best with your hotel’s needs?
Diventa PMS and Infor HMS are both designed to automate and optimize hotel management tasks. Diventa PMS appears to be a straightforward, lightweight option, primarily focused on core property management functions. In contrast, Infor HMS offers an extensive array of features, including housekeeping, revenue management, and integrations with booking engines. The key difference lies in their maturity and feature depth—Infor HMS has a broader scope but a more complex interface, while Diventa PMS is simpler but lacks many advanced tools.
The choice between them hinges on your hotel’s size and operational complexity. If your team favors simplicity and ease of onboarding, Diventa PMS might be appealing. But if you need sophisticated, integrated features to manage multiple revenue streams and complex workflows, Infor HMS stands out. Are you looking for a lean, easy-to-implement solution or a feature-rich system that covers every operational aspect?
If your hotel needs a scalable, feature-rich PMS with extensive integrations and automation, go with Infor HMS. Its 46 reviews with an overall rating of 4.04/5 and recent feedback underscore its robustness, especially for properties that require detailed reporting, revenue management, and multi-lingual support.
If simplicity, quick onboarding, and basic property management are priorities, Diventa PMS might seem attractive; however, its zero reviews and ratings cast doubt on its current market validation. For hotels seeking proven software with active user feedback, Infor HMS offers a safer, more reliable choice.
Ultimately, if your hotel aims for operational depth, Infor is the clear winner. For straightforward property management, the lack of recent data on Diventa PMS makes it a less certain option.
Infor HMS scores 3.88/5 for ease of use, reflecting a generally navigable interface appreciated by many users, especially after onboarding. Reviews mention that the system is "easy to navigate once you get its format down," and onboarding averages around 3.64/5, suggesting a moderate learning curve.
Conversely, Diventa PMS has no reviews or ratings, making it impossible to assess its usability confidently. Given Infor’s established user base and recent reviews, its ease of use appears adequate for most hotels.
Edge: Infor HMS.
Infor HMS boasts 20 unique features, including a housekeeping module, online support, guest profiles, calendar view, direct billing, and revenue management tools. Its capabilities extend into multi-currency, multi-lingual support, and automation like night audits, making it a comprehensive platform.
Diventa PMS, on the other hand, offers no verified features or unique modules, suggesting limited functionality or a lack of available detailed data. Without these features, its utility for more complex hotel operations remains questionable.
Edge: Infor HMS.
Infor HMS’s support receives a 4.04/5 rating, with reviews highlighting responsiveness and professionalism. Users mention that the support team is prompt and helpful, which is crucial when dealing with software glitches or updates.
Diventa PMS has no customer support ratings or reviews available, leaving its support quality unverified. Given the higher support rating and recent review activity, Infor HMS clearly offers more reliable customer service.
Edge: Infor HMS.
Infor HMS integrates with 113 verified partners, including key booking platforms like Booking.com, Expedia, and HRS, as well as revenue management and CRM systems. This extensive network facilitates smooth data flow and operational efficiency.
Diventa PMS, with zero verified integrations, lacks this connectivity. For hotels relying on multiple systems or seeking to automate booking and revenue workflows, Infor HMS provides a significant advantage.
Edge: Infor HMS.
Currently, Infor HMS holds a 4.04/5 overall rating based on 46 reviews, with recent feedback from multiple regions. Hotels of various segments—particularly boutique and city center hotels—rate Infor HMS favorably, citing improved efficiency and support.
Diventa PMS has no recent reviews or ratings, making it impossible to evaluate user satisfaction. Given the active review base and recent data, Infor HMS enjoys a higher reputation among hoteliers.
Edge: Infor HMS.
Both products do not list specific pricing details, indicating they likely require direct contact for quotes. This lack of transparent pricing suggests they may be tailored solutions or enterprise-level services.
If you prioritize budget transparency, you may need to reach out directly. However, considering the scope and reviews, Infor HMS’s value appears justified for larger or more complex hotels.
Not ideal if:
Not ideal if:
The core difference between Infor HMS and Diventa PMS lies in their scope and maturity. Infor HMS offers a broad feature set, integrations, and proven support, making it suitable for mid-size to large hotels with complex needs. Diventa PMS appears to be a basic, potentially less-tested solution, suitable only for small properties or those with minimal operational complexity.
If your hotel values a feature-rich, well-supported platform and can afford the investment, Infor HMS should be your choice. Its recent reviews, high ratings, and extensive integrations make it the safer, more reliable option.
However, if your hotel’s needs are very simple, and you want an easy-to-deploy, no-fuss system, the lack of recent review data on Diventa PMS makes it less certain. Without verified features or recent feedback, it’s difficult to recommend confidently.
In summary, for hotels seeking proven, scalable, and well-supported PMS software, Infor HMS is the recommended choice. It’s the product with more recent reviews, higher ratings, and a broader feature set—making it the clear leader for most modern hotel operations.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, Diventa PMS and Infor HMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Calendar view | ||
| Centralized user & role management | ||
| Direct billing | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.
Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.
Where hoteliers push back
Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Diventa PMS and Infor HMS share many core Property Management Systems features, but each has unique capabilities. Diventa PMS offers 0 verified integration partners, while Infor HMS offers 113. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Diventa PMS: No. Infor HMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ITi Computers has an HT Score of 0 and Infor has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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