Compare DOWHAT Messenger vs Smart Host Messaging vs SiteMinder Guest Engagement (Messaging)

DOWHAT

DOWHAT Messenger

0 reviews
Smart Host GmbH

Smart Host Messaging

113 reviews
SiteMinder

SiteMinder Guest Engagement (Messaging)

110 reviews

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Compare DOWHAT Messenger vs Smart Host Messaging vs SiteMinder Guest Engagement (Messaging)

Guest Messaging Software vendor comparison between DOWHAT Messenger vs Smart Host Messaging vs SiteMinder Guest Engagement (Messaging). Find out which Guest Messaging Software is right for you based on realtime data from 223 verified hotelier reviews across 39 countries.

DOWHAT

DOWHAT

Ranked 41 (out of 70)

N/A
0 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 6 (out of 70)

4.7
113 reviews
View profile
SiteMinder

SiteMinder

Ranked 7 (out of 70)

4.8
110 reviews
View profile

Ratings Summary

HT Score

DOWHAT Messenger

unranked HTScore Icon

Smart Host Messaging

84 HTScore Icon

SiteMinder Guest Engagement (Messaging)

83 HTScore Icon
Popularity

DOWHAT Messenger

0 verified reviews

Smart Host Messaging

113 verified reviews

SiteMinder Guest Engagement (Messaging)

110 verified reviews
Likelihood to Recommend

DOWHAT Messenger

0%

Smart Host Messaging

94%

SiteMinder Guest Engagement (Messaging)

95%
Ease of Use

DOWHAT Messenger

0

Smart Host Messaging

4.7

SiteMinder Guest Engagement (Messaging)

4.7
ROI

DOWHAT Messenger

0

Smart Host Messaging

4.4

SiteMinder Guest Engagement (Messaging)

4.6
Implementation

DOWHAT Messenger

Not enough data available

Smart Host Messaging

4.6

SiteMinder Guest Engagement (Messaging)

4.6
Customer Support

DOWHAT Messenger

0

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

SiteMinder Guest Engagement (Messaging)

4.7

Verified Customer Support

Certificate of Excellence

DOWHAT Messenger

Smart Host Messaging

SiteMinder Guest Engagement (Messaging)

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

DOWHAT Messenger

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

SiteMinder Guest Engagement (Messaging)

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

DOWHAT
vs.
Smart Host GmbH
vs.
SiteMinder

Customers

Top 3 Segments

DOWHAT Messenger

Resorts - 0%
Motels - 0%
Hostels - 0%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 19%
Bed & Breakfast & Inns - 11%

SiteMinder Guest Engagement (Messaging)

Boutiques - 25%
City Center Hotels - 18%
Resorts - 13%
Featured clients

DOWHAT Messenger

DOWHAT doesn’t have any featured brands available

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

DOWHAT has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SiteMinder Average SiteMinder

DOWHAT Messenger

Pricing Available By Request
DOWHAT has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

SiteMinder Guest Engagement (Messaging)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
DOWHAT
vs.
Smart Host GmbH
vs.
SiteMinder

What Customers Are Saying

Most Recent Review

DOWHAT Messenger

DOWHAT doesn’t have any clients that have vouched for the product

Smart Host Messaging

So far good experience with email marketing and automailings

Assistenz from Pertisau (Austria)

SiteMinder Guest Engagement (Messaging)

One site. Total control.

Owner
Most Positive Review

DOWHAT Messenger

DOWHAT doesn’t have any clients that have vouched for the product

Smart Host Messaging

Very intuitive user interface

Hotellerie from Millstatt (Austria)

SiteMinder Guest Engagement (Messaging)

Love GuestJoy

Reception
Most Critical

DOWHAT Messenger

DOWHAT doesn’t have any clients that have vouched for the product

Smart Host Messaging

Very intuitive user interface

Hotellerie from Millstatt (Austria)

SiteMinder Guest Engagement (Messaging)

Great service!

Guest Relations Manager
References

DOWHAT Messenger

DOWHAT doesn’t have any references available

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

SiteMinder Guest Engagement (Messaging)

SiteMinder doesn’t have any references available

General Info

Screenshots
Integrations

DOWHAT Messenger

Upselling Software (1) Property Management Systems (1) Hotel Restaurant POS Systems (1)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

SiteMinder Guest Engagement (Messaging)

Property Management Systems (70) Booking Engine (33) Revenue Management Systems (32)
Recent Company Updates

DOWHAT Messenger

DOWHAT doesn’t have any recent company updates

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

DOWHAT Messenger

DOWHAT doesn’t have any recent articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles