The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,241 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in ease of use and customer support — especially for independent properties (4.6/5) , with exclusive features like Revenue management module and Payment processing.
easyGuestmanagement shines .
Side-by-side ratings based on 1,241 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 1,241 | 0 |
After analyzing 1,241 verified reviews, Cloudbeds users most value its user-friendly interface, implementation and support, all-in-one ecosystem, while easyGuestmanagement users highlight . Click any theme to see what reviewers say.
|
|
easyGuestmanagement |
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Implementation and Support
▾
|
|
|
+
All-in-One Ecosystem
▾
|
|
|
+
Channel Management
▾
|
|
| Cons | |
|
−
Reservation Management
▾
|
|
|
−
Report Customization
▾
|
|
|
−
System Speed
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
easyGuestmanagement |
|---|---|---|
| Small (10-24 rooms) ▾ | #1 592 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 212 reviews | — |
| Large (75-199 rooms) ▾ | #5 42 reviews | — |
| X-Large (200+ rooms) | #13 4 reviews | — |
By Property Type
| Segment |
|
easyGuestmanagement |
|---|---|---|
| Boutique ▾ | #2 473 reviews | — |
| Luxury ▾ | #4 228 reviews | — |
| Branded / Chain ▾ | #6 116 reviews | — |
| Extended Stay ▾ | #2 93 reviews | — |
By Region
| Segment |
|
easyGuestmanagement |
|---|---|---|
| North America ▾ | #2 435 reviews | — |
| Europe ▾ | #7 163 reviews | — |
| Asia Pacific ▾ | #3 226 reviews | — |
| Middle East ▾ | #7 11 reviews | — |
Choosing between Cloudbeds PMS and easyGuestmanagement hinges on your hotel’s size, growth ambitions, and operational complexity. Cloudbeds offers an all-in-one platform with extensive features and a large user base, while easyGuestmanagement appears limited, with no reviews or market presence to support its claims. Do you prioritize proven reliability and comprehensive integration, or are you considering a newer, less-tested system?
Cloudbeds is designed to serve a broad spectrum of hotels, from boutique properties to large resorts, with a proven track record. easyGuestmanagement, lacking recent reviews and a clear market footprint, remains an unknown quantity. Can a system with no recent user feedback truly meet your hotel’s needs?
Cloudbeds, with over 1,071 reviews and a 4.63/5 overall rating, demonstrates widespread trust and recent positive feedback, including 81 reviews in the last six months. Conversely, easyGuestmanagement has zero reviews, recent or otherwise, and no measurable ratings or customer feedback to evaluate. This stark difference suggests Cloudbeds' maturity and reliability far outweigh the untested claims of easyGuestmanagement.
Cloudbeds addresses core hotel management needs—reservation handling, channel management, revenue optimization, and integrations—through a centralized, intuitive platform. easyGuestmanagement's lack of user feedback leaves its capabilities and reliability unverified. Given this, is it prudent to base your decision on a product with no proven user satisfaction?
If your hotel seeks a trusted, scalable PMS integrated with a robust marketplace of 190 verified partners, go with Cloudbeds. It’s ideal for properties that need a proven multi-purpose platform with extensive channels, automation, and customization options, especially if growth and operational efficiency are priorities.
If your hotel is small, with minimal complexity, or you’re exploring options without a significant history of user feedback, easyGuestmanagement might seem appealing. However, without reviews or regional presence, it’s difficult to justify replacing established solutions with an unproven system. Do you want to risk operational disruptions on an untested platform?
Cloudbeds boasts a 4.61/5 ease of use rating based on thousands of reviews, with users praising its straightforward interface, simple onboarding, and staff-friendly design. Support and onboarding are rated at 4.45/5, and recent reviews highlight quick responses and helpful guidance, making it accessible for teams of varying technical skill levels.
In contrast, easyGuestmanagement offers no publicly available ratings or reviews, leaving its user experience unverified. Without evidence of usability or support, it’s impossible to gauge whether this platform will facilitate smooth adoption. Edge: Cloudbeds.
Cloudbeds provides an extensive suite of 64 unique features, including channel management, online booking, revenue tools, guest communications, automation, and housekeeping modules—many of which are absent in easyGuestmanagement. Its features are verified through reviews and real-world application, emphasizing flexibility and operational control.
easyGuestmanagement offers no detailed feature breakdown or differentiation, making it impossible to compare feature sets. Given the comprehensive functionality and proven deployment of Cloudbeds, it clearly leads. Edge: Cloudbeds.
Cloudbeds has a 4.41/5 support rating, with recent reviews emphasizing prompt, knowledgeable assistance and responsive onboarding. Many users appreciate the support team’s reliability, which helps mitigate setup challenges and ongoing questions during daily operations.
Without reviews or support data for easyGuestmanagement, its support quality remains speculative. A lack of user feedback raises concerns about responsiveness and effectiveness. Edge: Cloudbeds.
Cloudbeds integrates with 190 verified partners, including major OTAs, EPoS, payment systems, and property access solutions. Its extensive marketplace allows for seamless connection to third-party applications, supporting diverse operational needs.
easyGuestmanagement reports zero verified integrations, limiting its flexibility and scalability. Without a broad integration ecosystem, it’s unlikely to meet the complex demands of modern hospitality operations. Edge: Cloudbeds.
Cloudbeds' user base, spanning boutique hotels, hostels, and resorts, consistently rates it highly—4.63/5 overall, with recent reviews reaffirming its value. The majority of recent feedback highlights ease of use, support, and feature richness, reflecting widespread satisfaction.
In contrast, no reviews or ratings exist for easyGuestmanagement, making it impossible to determine user sentiment. Based on available data, Cloudbeds is clearly the preferred choice. Edge: Cloudbeds.
Cloudbeds’ pricing starts at $600 per month, with no free trial or freemium options. This fee covers its comprehensive feature set and support, representing a significant investment but also substantial value for scalable operations.
easyGuestmanagement’s pricing details are unavailable, and with no reviews or regional presence, it’s unclear what the cost structure might be. The lack of transparency and proven value tips the scales in favor of Cloudbeds. Edge: Cloudbeds.
Not ideal if you prefer a minimal, simple system with very limited operational requirements and low growth ambitions.
Not ideal if you require proven reliability, extensive features, or support from a widely used platform.
Cloudbeds offers a comprehensive, well-reviewed platform trusted by thousands of hoteliers worldwide, with recent feedback confirming its ease of use and support excellence. Its robust ecosystem and proven performance make it a clear choice for hotels aiming to grow and streamline operations.
easyGuestmanagement remains an untested option with no reviews, support data, or market presence, making it a risky choice for anything beyond basic needs. For hotels serious about operational efficiency and revenue growth, Cloudbeds is the definitive recommendation.
In summary, if your hotel values proven reliability, extensive features, and support backed by thousands of reviews, Cloudbeds stands out as the clear winner. Its large user base, recent positive feedback, and comprehensive ecosystem make it the safer, smarter investment.
Choose Cloudbeds for a trusted, scalable PMS that empowers your team and maximizes your property’s potential.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
easyGuestmanagement | |
|---|---|---|
| Starting Price | From $600/mo | — |
According to HTR's product database, Cloudbeds PMS and easyGuestmanagement GmbH share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
easyGuestmanagement |
|---|---|---|
| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Inventory Management | ||
| PMS connectivity |
Showing top differences. 52 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training.... Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training. This ease of use is particularly beneficial for daily operations such as managing reservations and performing check-in/check-out processes.
Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsivenes... Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsiveness and assistance, complete feature parity on mobile and integration capabilities require more comprehensive support for a smoother transition.
Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multip... Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multiple systems, minimizing manual work and synchronizing operations in real time.
Where hoteliers push back
Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administra... Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administrative load, errors, and improves overall operational productivity. The system's drag-and-drop functionality is highlighted as particularly useful.
While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be va... While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be valuable for strategic decisions. This is a recurring theme among those seeking deeper analytics and visualization.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cloudbeds PMS and easyGuestmanagement GmbH share many core Property Management Systems features, but each has unique capabilities. Cloudbeds PMS offers 190 verified integration partners, while easyGuestmanagement GmbH offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cloudbeds PMS: No. easyGuestmanagement GmbH: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and easyGuestmanagement has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor