Compare eKomi vs Qualitando vs Reputation Manager (by Customer Alliance)

eKomi

eKomi

0 reviews
Qualitando

Qualitando

35 reviews
Customer Alliance

Reputation Manager (by Customer Alliance)

42 reviews

Compare eKomi vs Qualitando vs Reputation Manager (by Customer Alliance)

Reputation Management vendor comparison between eKomi vs Qualitando vs Reputation Manager (by Customer Alliance). Find out which Reputation Management is right for you based on realtime data from 77 verified hotelier reviews across 10 countries.

eKomi

eKomi

Ranked 27 (out of 48)

N/A
0 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 48)

5.0
35 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 4 (out of 48)

4.7
42 reviews
View profile

Ratings Summary

HT Score

eKomi

unranked HTScore Icon

Qualitando

82 HTScore Icon

Reputation Manager (by Customer Alliance)

86 HTScore Icon
Popularity

eKomi

0 verified reviews

Qualitando

35 verified reviews

Reputation Manager (by Customer Alliance)

42 verified reviews
Likelihood to Recommend

eKomi

0%

Qualitando

99%

Reputation Manager (by Customer Alliance)

93%
Ease of Use

eKomi

0

Qualitando

4.8

Reputation Manager (by Customer Alliance)

4.7
ROI

eKomi

0

Qualitando

4.9

Reputation Manager (by Customer Alliance)

4.3
Implementation

eKomi

Not enough data available

Qualitando

4.8

Reputation Manager (by Customer Alliance)

4.8
Customer Support

eKomi

0

Verified Customer Support

Qualitando

5

Verified Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

Certificate of Excellence

eKomi

Qualitando

Reputation Manager (by Customer Alliance)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

Case Management

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

eKomi

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

eKomi
vs.
Qualitando
vs.
Customer Alliance

Customers

Top 3 Segments

eKomi

Resorts - 0%
Motels - 0%
Hostels - 0%

Qualitando

Resorts - 29%
City Center Hotels - 11%
Branded Hotels - 6%

Reputation Manager (by Customer Alliance)

Boutiques - 14%
Bed & Breakfast & Inns - 12%
Resorts - 10%
Featured clients
-
-

Reputation Manager (by Customer Alliance)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando Average Qualitando

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

eKomi

Pricing Available By Request
eKomi has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Qualitando

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
eKomi
vs.
Qualitando
vs.
Customer Alliance

What Customers Are Saying

Most Recent Review

eKomi

eKomi doesn’t have any clients that have vouched for the product

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)

Reputation Manager (by Customer Alliance)

Immediate and complete

Digital Marketing Specialist from (Italy)
Most Positive Review

eKomi

eKomi doesn’t have any clients that have vouched for the product

Qualitando

A key partner for reputation management

Hotel Manager

Reputation Manager (by Customer Alliance)

Effective, not expensive and fast support

Manager
Most Critical

eKomi

eKomi doesn’t have any clients that have vouched for the product

Qualitando

A key partner for reputation management

Hotel Manager

Reputation Manager (by Customer Alliance)

Great product

Verkaufsleiterin
References
-
-

Reputation Manager (by Customer Alliance)

Adelina Cantarell
Directora Comercial Hotel HCC Montblanc

Christian Hempel-Werner
Head of Business Operations A&O Hotels and Hostels

General Info

Screenshots

eKomi doesn't have any screenshots

Integrations

eKomi

Property Management Systems (1)

Qualitando

Property Management Systems (4) Booking Engine (3) Housekeeping Software (1)

Reputation Manager (by Customer Alliance)

Property Management Systems (18) Staff Collaboration Tools (1) Hotel Management Software (6)
Recent Company Updates
-
-

Reputation Manager (by Customer Alliance)

Customer Alliance doesn’t have any recent company updates

Recent Articles

eKomi

eKomi doesn’t have any recent articles

Qualitando

Qualitando doesn’t have any recent articles