Effortless AI-powered Online Reputation Management: Respond to reviews in no time
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Qualitando
4.9 (35 REVIEWS)
Ranked 7 (out of 54) in Reputation Management
Qualitando is a complete CRM for your business!
99% recommended by 34 hotels
Bell - AI powered product analyst
I analyzed all of Qualitando’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Qualitando for its comprehensive approach to managing guest satisfaction and reputation. This CRM platform excels in automating feedback collection, enabling upselling opportunities, and increasing positive online reviews, all of which help boost revenue and improve customer experience. However, its aesthetic design and translation features could use enhancement. Overall, it’s a valuable tool for optimizing guest relations and operational efficiency through continuous updates and integration capabilities.
What Types of Hotels Qualitando is Popular For
Size
4 | X-Small (1-9 room)
12 | Medium (25-74 room)
12 | Large (75-199 room)
7 | X-Large (200+ room)
Country
35 | Italy
Type
16 | Resorts
9 | Branded Hotels
8 | City Center Hotels
6 | Extended Stay & Serviced Apartments
6 | Limited Service & Budget Hotels
5 | Boutiques
5 | Luxury Hotels
4 | Bed & Breakfast & Inns
3 | Airport/Conference Hotels
3 | Vacation Rentals & Villas
2 | RV Parks & Campgrounds
Region
35 | Europe
Category
35 | Reputation Management
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Qualitando products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Qualitando Reviews Analyzed: 35
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Qualitando Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Qualitando
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Qualitando's Provided Description:
"Manage the relationship with your customer, prevent any complaints, send satisfaction questionnaires, convert the satisfaction of your guests into valuable reviews and many other tools to excel in communication and reputation. All in one platform! With Qualitando's functionalities you can: - Improve your reputation right away - Create a database of profiled contacts - Manage communication with your guests - Inform them of all the services you can offer - Deliver effective offers - Propose ancillary services"
Capabilities
Qualitando doesn’t have any benefits or use cases available
Features
Surveys & Feedback
Review Generation
Follow-up & Resolution
Reporting, Analytics & Insights
Channels
Admin & Settings
Recommended by
Achievements
This vendor's trending score is rising, Qualitando is the #17 most trending product in the Reputation Management category (out of 54) and the #691 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreQualitando’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Compare Qualitando to Top Alternatives
Effortless AI-powered Online Reputation Management: Respond to reviews in no time
Quickly and easily gather feedback from your guests and actively manage your online reputation
The better your reputation, the higher your revenue
Hotelier Rating
Looking for specific info?
Qualitando, a great partner!
Sales Manager from 75-99 room City Center Hotel in Florence (Italy)
An Italian way to success in customer experience
Owner from 200 to 499 room Boutique in Rome (Italy)
Software with some opportunities
Hotel manager from 25-49 room City Center Hotel in Folgarida (Italy)
Often updated, easy to use and set
GM from 75-99 room City Center Hotel in Montecatini Terme (Italy)
Qualitando : Simply fantastic!
Revenue Manager from 1 to 4 room Bed & Breakfast & Inn in Santa Cesarea Terme (Italy)
Excellent product to improve business with guest feedback
Web Sales & Marketing Manager from 50-74 room Resort in Arbatax (Italy)
Very easy to use ... as to read the results
Finance Hotel Manager from 100 to 199 room Bed & Breakfast & Inn in Bibione (Italy)
We love these surveys!
Marketing from 25-49 room Branded Hotel in Arco (Italy)
More than just brand reputation!
Marketing from 200 to 499 room Luxury Hotel in Riva Del Garda (Italy)
Simple, intuitive, complete.
Responsabile Amministrazione from 50-74 room Bed & Breakfast & Inn in Forio (Italy)
Expert Q&A and Partner Recommendations
Submit RecommendationQualitando hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsFind Great Pairing Apps
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Qualitando has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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