Qualitando

Ranked 9 (out of 40) in Reputation Management

Reputation Management

Qualitando is a complete CRM for your business!

Ratings Snapshot

Certificate of Excellence
Read 3 reviews
100%
Recommend
HTR Score icon
HT SCORE
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Qualitando has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #9 out of 40 in Reputation Management

Ease of Use
5.0/5
ROI
5.0/5
Implementation
4.5/5
Customer Support
5.0/5
Verified Customer Support

Qualitando’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Vacation Rental Leader: TrustYou
    100%
    1 verified reviews
  • Serviced Apartment 1 verified reviews
    100%
    1 verified reviews
  • Resort Leader: TrustYou
    100%
    1 verified reviews

Qualitando Overview

Top Alternative: Revinate (Reputation)

Qualitando Overview

Manage the relationship with your customer, prevent any complaints, send satisfaction questionnaires, convert the satisfaction of your guests into valuable reviews and many other tools to excel in communication and reputation. All in one platform! With Qualitando's functionalities you can: - Improve your reputation right away - Create a database of profiled contacts - Manage communication with yo...

About Qualitando

Founded in 2014 | Headquarters in | 12 employees

Qualiando is a CRM designed to create relationships with your customers and follow them in all phases of their Customer Journey: from quality questionnaires tha...

Integrates with

  • Booking Engine
  • Housekeeping Software
  • Property Management Systems
Browse integrations (6 verified)

Pros & Cons

Like 100% recommend

CEO from Vacation Rental

great initial education on the instrument, helpful set up, great assistance and support in parameterization. the tool works. after 2 years use we see impressive results on monitoring and reviews performance

Hotel manager from Resort

1 Quality has made the relationship with the guest easier and more dynamic. 2 raised the standard in communication before, during and after the stay. 3 simplified and stimulated the guest to express a consideration on th...

Business Analysis & Organization from Serviced Apartment

The system is very simple to be self installed, very user-friendly. In any case Qualitando has a very knowledgeable and helpful customer service and the post sales team is very available. The design and outlook of the ...

Business Analysis & Organization from Serviced Apartment

To date, I have not had any elements of low quality or disservice for which I felt it necessary to make a complaint.

Hotel manager from Resort

QualITO has already developed the interactivity part, during the stay, between the guest, the hotel and the internal and external services. I am sure that forms for sending estimates could be prepared.

CEO from Vacation Rental

additional API required for the web app in order to automate the upload of information from the PMS to the web app content

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Expert Q&A and Partner Recommendations

Recommend empty

Qualitando hasn’t been recommended by any experts or partners yet

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Recommended by

Qualitando Alternatives

TrustYou (Reputation)

As part of the TrustYou Guest Feedback Platform, the reputation management solution helps hotels positively impact their hotel’s online reviews and ratings. By better understanding their guest's needs, hotels can make improvements that drive revenue and lead to operational excellence.

View Qualitando alternatives

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GETTING STARTED

Download the 2021 Reputation Management buyer’s guide

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Features

  • Alerts & Notifications
  • Corporate Reporting
  • Mobile Accessibility
  • Workflow Management
  • Competitive Intelligence
  • Sentiment Analysis
  • Social Media
  • Revenue Reporting
  • Reporting Dashboard
  • SMS text messaging
  • Multi-property Management
  • Case Management

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • Europe
VERIFIED MARKETS
  • Italy

3 Verified Qualitando Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 96% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Reputation Management providers. It is advised that you ask for recent references before proceeding.

November 24, 2021

Qualitando Review: An important collaboration with professionals in the tourism sector

Hotel manager from Resort in Costa Rei (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

1 Quality has made the relationship with the guest easier and more dynamic. 2 raised the standard in communication before, during and after the stay. 3 simplified and stimulated the guest to express a con...

What do you dislike or think could be improved?

QualITO has already developed the interactivity part, during the stay, between the guest, the hotel and the internal and external services. I am sure that forms for sending estimates could be prepared.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

November 22, 2021

Qualitando Review: very simple to set up, user friendly and gives results

CEO from Vacation Rental in Milano (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

great initial education on the instrument, helpful set up, great assistance and support in parameterization. the tool works. after 2 years use we see impressive results on monitoring and reviews performan...

What do you dislike or think could be improved?

additional API required for the web app in order to automate the upload of information from the PMS to the web app content

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

November 22, 2021

Qualitando Review: The best solution for my needs

Business Analysis & Organization from Serviced Apartment in Milan (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The system is very simple to be self installed, very user-friendly. In any case Qualitando has a very knowledgeable and helpful customer service and the post sales team is very available. The design and...

What do you dislike or think could be improved?

To date, I have not had any elements of low quality or disservice for which I felt it necessary to make a complaint.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

Qualitando hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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Popular Qualitando Integrations

View all (6 Qualitando Integrations)