Qualitando

4.9 (32 REVIEWS)

HTR Score icon
HT Score  
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Qualitando

4.9 (32 REVIEWS)

Ranked 4 (out of 45) in Reputation Management

Qualitando is a complete CRM for your business!

Ratings Summary

4.9
Excellent
32 reviews
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Qualitando is the #8 most trending product in the Reputation Management category (out of 45) and the #365 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Qualitando’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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82 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Qualitando
Founded in 2014 | Headquarters in | 12 employees
Manage the relationship with your customer, prevent any complaints, send satisfaction questionnaires, convert the satisfaction of your guests into valuable reviews and many other tools to excel in communication and reputation. All in one platform! With Qualitando's functionalities you can: - Improve your reputation right away - Create a database of profiled contacts - Manage communication with your guests - Inform them of all the services you can offer - Deliver effective offers - Propose ancillary services

Capabilities

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Qualitando doesn’t have any benefits or use cases available

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando Average Qualitando

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Popularity by Segment

Size

10 | Medium (25-74 room)

8 | Large (75-199 room)

8 | X-Large (200+ room)

4 | X-Small (1-9 room)

2 | Small (10-24 room)

Type

10 | Resorts

3 | Branded Hotels

3 | City Center Hotels

2 | Boutiques

2 | Extended Stay & Serviced Apartments

2 | RV Parks & Campgrounds

2 | Vacation Rentals & Villas

1 | Luxury Hotels

Region

32 | Europe

Category

32 | Reputation Management

32

Reviews

0

Expert Recommendations

Hotelier Rating

Excellent
31
Very Good
1
Average
0
Poor
0
Terrible
0

By Product

  • Reputation Management
    Reputation Management

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • Europe
    Europe
10

Qualitando : Simply fantastic!

Revenue Manager from 25-49 room in Santa Cesare Terme (Italy)

Verified
10 months ago
Qualiando is a software that allows you not only to monitor the degree of satisfaction of guests with your business with an advanced degree of professionalism, but allows you to communicate with your guest from the moment of booking until the end of the stay. In this way, thanks to Qualiando, it is possible to establish an excellent relatio...
10

Excellent product to improve business with guest feedback

Web Sales & Marketing Manager from 500+ room Resort in Arbatax (Italy)

Verified
11 months ago
Thanks to Qualiando products, you can receive more feedback from guests, increasing performance both in quantitative and qualitative terms. We are talking about an excellent tool to quickly and easily understand what your hotel can improve according to your guests and consequently increase profits.
10

Very easy to use ... as to read the results

Finance Hotel Manager from 100 to 199 room Resort in Bibione (Italy)

Verified
11 months ago
QualifyingThe use of the site is simple and intuitive and does not require any particular computer skills. Once the parameters and data sources for the dispatch of the questionnaires have been set, this happens almost automatically and makes life much easier for those who have to manage this phase. A small note, but it is a matter of person...
10

We love these surveys!

Marketing from 25-49 room City Center Hotel in Arco (Italy)

Verified
11 months ago
Qualitando is helping us to improve since our opening in 2019. Surveys are the best way to understand the satisfaction of our customer and are helping us improving in several aspects we potentially didn't consider in the first beginning.
10

Simple, intuitive, complete.

Responsabile Amministrazione from 1 to 4 room in Forio (Italy)

Verified
11 months ago
Having the opportunity to know the direct opinion of our guests, with a profiling that allows us to acquire information that is needed to make the best business decisions and to know the strengths and weaknesses of our offer
9

More than just brand reputation!

Marketing from 200 to 499 room Resort in Riva del Garda (Italy)

Verified
11 months ago
We have been using qualitando for brand reputation management for years and have always been very satisfied. Accurate, intuitive and very useful in monitoring the sentiment of our customers.
10

Inimitable and always one step ahead

Sales e Marketing from 200 to 499 room Resort in Praia a Mare (Italy)

Verified
11 months ago
We started using it back in 2012 for the game. Over the years it has become an indispensable tool to evaluate the progress of the structure, but above all to understand the human value we put into our work
10

A key partner for reputation management

Hotel Manager from 100 to 199 room Resort in Bologna (Italy)

Verified
11 months ago
Qualiando offers the right tools at the right time for strategic reputation management. A reliable, present, innovative and super competent team, essential to undertake a growth path of any type of tourist facility or to consolidate their reputational marketing strategies.
10

Performing and intuitive

RESP AMMINITRATIVO from 10 to 24 room in Rivanazzano (Italy)

Verified
11 months ago
The real work is the initial setting, then the program goes by itself, it is as if there were a staff dedicated to managing the client effortlessly.
10

Qualitando About Everything!

Marketing from 200 to 499 room Resort in (Italy)

Verified
11 months ago
We use questionnaires to measure guest satisfaction in our 3 hotels in Italy (Beach resorts in Puglia and Sardinia). In addition to being convenient because it is automated, it is easy to use even for those without technical skills. Thanks to Qualiando, we are able to focus more on the aspects that deserve more attention and to improve our...
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HT Score

82/100

Recommended

99%

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