Compare Eleanor vs Whatsapp Messaging vs ALICE Guest Services by Actabl

Compare Eleanor vs Whatsapp Messaging vs ALICE Guest Services by Actabl

Concierge Software vendor comparison between Eleanor vs Whatsapp Messaging vs ALICE Guest Services by Actabl. Find out which Concierge Software is right for you based on realtime data from 805 verified hotelier reviews across 53 countries.

Ratings Summary

HT Score

Eleanor

94

Whatsapp Messaging

unranked

ALICE Guest Services by Actabl

100

Popularity

Eleanor

159 verified reviews

Whatsapp Messaging

0 verified reviews

ALICE Guest Services by Actabl

646 verified reviews

Likelihood to Recommend

Eleanor

97%

Whatsapp Messaging

0%

ALICE Guest Services by Actabl

91%

Ease of Use

Eleanor

4.8

Whatsapp Messaging

0

ALICE Guest Services by Actabl

4.6

ROI

Eleanor

4.8

Whatsapp Messaging

0

ALICE Guest Services by Actabl

4.5

Implementation

Eleanor

4.8

Whatsapp Messaging

Not enough data available

ALICE Guest Services by Actabl

4.4

Customer Support

Eleanor

4.9

Verified Customer Support

Whatsapp Messaging

0

Verified Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

Certificate of Excellence

Eleanor

Whatsapp Messaging

ALICE Guest Services by Actabl

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

Whatsapp Messaging

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

ALICE Guest Services by Actabl

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

In app translation
Service Recovery/Escalation
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Eleanor

Eleanor

vs.

Lacoly | WhatsApp for Hotels

Lacoly | WhatsApp for Hotels

vs.

Actabl

Actabl

Take recommendations quiz

Customers

Top 3 Segments

Eleanor

Resorts - 75%

Luxury Hotels - 19%

Other - 1%

Whatsapp Messaging

Resorts - 0%

Motels - 0%

Hostels - 0%

ALICE Guest Services by Actabl

Resorts - 32%

Boutiques - 15%

Luxury Hotels - 15%

Featured clients

Eleanor

-

ALICE Guest Services by Actabl

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Lacoly | WhatsApp for Hotels has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eleanor

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Whatsapp Messaging

Pricing Available By Request

Lacoly | WhatsApp for Hotels has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

ALICE Guest Services by Actabl

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Custom Price Quote

Eleanor

Eleanor

vs.

Lacoly | WhatsApp for Hotels

Lacoly | WhatsApp for Hotels

vs.

Actabl

Actabl

1-click quote request

What Customers Are Saying

Most Recent Review

Eleanor

Eleanor App is good , easy and simple.

Spa Supervisor from Vilamendhoo (Maldives)

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)

Most Positive Review

Eleanor

Hassle Free Reservation System

FBM

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge

Most Critical

Eleanor

Eleanor is make our work easy in reservation especially in managing huge outlets in Sun Siyam Irufushi. Moreover, we can easily create the events easily

F&B Coordinator

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa

References

Eleanor

Eleanor doesn’t have any references available

-

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

General Info

Screenshots

Lacoly | WhatsApp for Hotels doesn't have any screenshots

Integrations

Eleanor

Property Management Systems (2) Upselling Software (1) Hotel Restaurant POS Systems (1)

View all integrations (2)

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn't have any integrations

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

View all integrations (74)

Recent Company Updates

Eleanor

Eleanor Ranks #2 in the Best Concierge Software Category Globally in the 2024 HotelTechAwards

Improving Guest Engagement: Eleanor’s Chat Feature Delivers Exceptional Benefits

-

ALICE Guest Services by Actabl

Actabl Adds 14 Women to Key Leadership Roles in 2024, Driving Innovation in Hotel Tech

Actabl Announces A Partnership With Avalara, Inc., A Leading Provider Of Cloud-Based Tax Compliance Automation For Businesses Of All Sizes

Recent Articles

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

2 years ago

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any recent articles

ALICE Guest Services by Actabl

10 Pieces of Actionable Hotel Technology Advice from Leading Execs

Hotel Technology is Poised for a Major Correction: Here's What You Need to Know

4 years ago