The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 384 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
EMS Software shines .
Event Temple shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like PCI Compliant Payments and Contact Management/CRM.
Side-by-side ratings based on 384 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 384 |
After analyzing 384 verified reviews, EMS Software users most value its , while Event Temple users highlight user-friendliness, comprehensive event management, customization. Click any theme to see what reviewers say.
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User-friendliness
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Comprehensive event management
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Customization
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Task Management
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Integration with PMS
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Reporting and Analytics
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How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #2 44 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 247 reviews |
| Large (75-199 rooms) ▾ | — | #1 37 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
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| Boutique ▾ | — | #1 179 reviews |
| Luxury ▾ | — | #1 107 reviews |
| Branded / Chain ▾ | — | #1 160 reviews |
| Extended Stay ▾ | — | #1 30 reviews |
By Region
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| North America ▾ | — | #2 197 reviews |
| Europe ▾ | — | #1 139 reviews |
| Asia Pacific | — | #1 4 reviews |
Choosing between EMS Event Management and Event Temple can significantly impact your hotel’s event planning and sales processes. Both aim to streamline event operations, but they differ in scope, user feedback, and feature depth. EMS Software is a long-established platform focused on complex meeting space management, while Event Temple caters specifically to hotels with a suite of sales tools and CRM features. Which aligns better with your hotel’s needs?
EMS offers extensive functionality for large enterprises and institutional clients, but it lacks recent reviews and active user feedback. Conversely, Event Temple boasts a robust review presence with recent, high-rated comments. This makes it the more reliable choice for hotels seeking proven, current support and features. Are you ready to dive into the details?
EMS Software and Event Temple attempt to serve different hotel segments but aim to reduce manual workload and improve event coordination. EMS is an enterprise-grade system designed to handle complex booking scenarios, resource allocations, and detailed event scheduling. Event Temple, however, emphasizes sales, customer relationship management, and automating workflows, making it ideal for hotels focused on group sales and revenue growth. Given these differences, which core problem do you want the software to solve?
EMS's extensive capabilities include managing room blocks, space booking, and resource coordination. It’s favored by large organizations like Yale University and Accenture but has not received recent reviews or a ratings score, raising questions about current user satisfaction. Meanwhile, Event Temple offers 10 unique features, including eSignatures and CRM, tailored to streamline hotel sales teams' daily tasks. With a recent review count of 43 and a 4.97/5 rating, Event Temple’s user feedback is more trustworthy now. Would your hotel benefit more from detailed event logistics or sales automation?
If your hotel needs a comprehensive space and resource management system, especially for large or corporate events, EMS is a logical choice. Its core strengths lie in complex scheduling, capacity management, and enterprise integration, suitable for large venues or universities. However, its lack of recent reviews makes it harder to judge current user satisfaction.
If your team prioritizes sales, automation, and CRM functionalities to increase revenue and streamline event workflows, go with Event Temple. Its user-friendly interface, customizable templates, e-signatures, and strong support network are proven to improve productivity. For hotels seeking a modern, sales-driven approach with recent, positive feedback, Event Temple clearly outperforms EMS in current relevance.
Based on recent reviews, many hoteliers find Event Temple significantly easier to adopt and operate. It scores 4.83/5 for ease of use, with users praising its intuitive, straightforward design, quick onboarding, and minimal training needs. Reviewers also highlight the helpful onboarding team and clear documentation, which accelerates staff adoption.
EMS, on the other hand, has a 0/5 ease of use rating and no recent reviews or feedback. Its interface and complexity have not been tested recently, making it hard to judge whether your team would find it manageable. Given the current data, Edge: Event Temple.
Event Temple offers 10 unique features, including eSignatures, PCI-compliant payments, CRM, lead forms, task management, itinerary printouts, and document management. These directly support hotel sales, event organization, and client communication, making it more versatile for hotel teams.
EMS Software has no listed features beyond basic event management capabilities, emphasizing space booking and resource management. Since Event Temple’s features directly target hotel sales and event marketing, it provides more specialized tools for hoteliers. Edge: Event Temple.
Recent reviews indicate that Event Temple excels in customer support, scoring 4.87/5, with users citing prompt, helpful onboarding and ongoing assistance. Reviewers describe their support experience as “extremely helpful” and “responsive,” which is critical during implementation.
EMS software lacks recent reviews or ratings, so support quality remains unverified. Its absence of recent user feedback makes it impossible to confirm if support standards meet current expectations. Given the recent positive support reviews, Edge: Event Temple.
Event Temple integrates with 17 partners, including RoomRaccoon, Mews, Cloudbeds, and Oracle Hospitality, providing flexibility for hotel PMS, POS, and other systems. This broad integration network enhances operational efficiency.
EMS Software has no verified integrations listed, limiting its ability to connect with other hotel systems and tools. For hotels relying on multiple platforms, Event Temple’s ecosystem offers a significant advantage. Edge: Event Temple.
Event Temple garners a 4.97/5 rating from 283 recent reviews, with properties ranging from independent hotels to branded chains, mainly in North America and Europe. Hoteliers praise its ease of use, support, and sales tools, making it highly recommended.
EMS’s rating is 0/5, with no recent reviews, leaving its current hotel user satisfaction unknown. Its lack of recent feedback suggests it might not be actively supported or used by many hotels today. Clearly, the edge goes to Event Temple.
EMS Software’s pricing details are unavailable, indicating it may be tailored or custom-priced for large clients. This ambiguity makes budgeting difficult for most hotels.
Event Temple charges a straightforward $400 monthly fee, with no free tier or trial. Its transparent pricing and recent reviews make it easier to evaluate value against features. Given the data, Event Temple offers clearer value for money.
EMS suits properties with sophisticated event logistics, where detailed space management is critical. It’s best for organizations with existing infrastructure that can handle its complexity.
Event Temple is ideal for hotels eager to boost revenue through streamlined sales processes and client engagement.
EMS Software is a deeply capable solution, primarily designed for large institutions requiring detailed event logistics. However, its lack of recent reviews and user feedback makes it less suitable for hotels today, especially those prioritizing sales and user experience.
Event Temple stands out as the more current and user-rated platform, especially effective for hotels focusing on sales, CRM, and automation. Its recent reviews, high ratings, and extensive features make it the clear choice for most hoteliers looking to improve event and group sales.
If your hotel needs advanced space management, EMS might still be relevant, but the lack of recent feedback suggests it’s not actively supporting modern hotel operations. Conversely, if your goal is increasing revenue, simplifying workflows, and ensuring excellent support, Event Temple is the stronger, more proven option.
In summary, for today’s hotel environment, Event Temple’s recent reviews, high ratings, and comprehensive sales features make it the preferable software. It offers the stability, support, and functionality that your team needs to grow and succeed.
Event Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $400/mo |
According to HTR's product database, EMS Event Management and Event Temple share 0 features. Here are the key differences — features one has that the other lacks.
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| Customizable BEO, Proposal and Contract Documents | ||
| Itinerary Printouts | ||
| Lead Forms | ||
| PCI Compliant Payments | ||
| Task Management (Tasks & Reminders) | ||
| eSignatures |
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Whenever we encounter an issue or require assistance, they're just a click away, ready to provide prompt and effective solutions."
No published case study for this goal yet.
"The number one thing our team appreciates about Event Temple is the consistency it brings across our entire brand. With 19 different properties utilizing the platform, everyone can..."
What hoteliers love
Users consistently highlight Event Temple's ease of use as a selling point, with its intuitive interface allowing new and veteran staff to navigate an... Users consistently highlight Event Temple's ease of use as a selling point, with its intuitive interface allowing new and veteran staff to navigate and manage events with minimal training. This simplicity is seen to enhance onboarding processes and overall operational efficiency.
Event Temple integrates several event management functions, from centralizing bookings to automated scheduling and RSVPs. Most users agree this reduce... Event Temple integrates several event management functions, from centralizing bookings to automated scheduling and RSVPs. Most users agree this reduces manual errors and leads to more efficient event handling. The platform's ability to handle diverse events in one interface scores high in user efficiency.
The system offers robust customization capabilities, allowing users to tailor templates, documents, and settings to specific needs. However, some revi... The system offers robust customization capabilities, allowing users to tailor templates, documents, and settings to specific needs. However, some reviews point out limitations in document customization, suggesting room for further enhancement, especially regarding document designs for better personalization.
Where hoteliers push back
Event Temple's integration with PMS systems like Opera and MEWS is frequently praised for reducing double data entry and enhancing efficiency. However... Event Temple's integration with PMS systems like Opera and MEWS is frequently praised for reducing double data entry and enhancing efficiency. However, some users have noted intermittent issues with these integrations, including connection stability and limited data syncing, highlighting an area for potential improvement.
While some users appreciate the reporting and analytics capabilities for helping in decision-making, others mention a desire for more flexible reporti... While some users appreciate the reporting and analytics capabilities for helping in decision-making, others mention a desire for more flexible reporting options that can be tailored more specifically to the hotel's requirements. This feedback calls for enhancing these features to meet diverse analytical needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. EMS Event Management and Event Temple share many core Event Management Software features, but each has unique capabilities. EMS Event Management offers 0 verified integration partners, while Event Temple offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Event Temple leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
EMS Event Management: No. Event Temple: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. EMS Software has an HT Score of 0 and Event Temple has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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