The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 19 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ennit shines .
HotelRunner shines in ease of use and customer support , with exclusive features like Mobile Optimized/Responsive.
Side-by-side ratings based on 19 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 19 |
How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | ennit |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #10 6 reviews |
| Mid-Size (25-74 rooms) | — | #16 4 reviews |
| Large (75-199 rooms) | — | #17 0 reviews |
| X-Large (200+ rooms) | — | #17 0 reviews |
By Property Type
| Segment | ennit |
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|---|---|---|
| Boutique ▾ | — | #11 10 reviews |
| Luxury ▾ | — | #14 4 reviews |
| Branded / Chain | — | #15 2 reviews |
| Extended Stay | — | #19 0 reviews |
By Region
| Segment | ennit |
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|---|---|---|
| North America | — | #17 1 reviews |
| Europe | — | #16 4 reviews |
| Asia Pacific | — | #10 1 reviews |
| Middle East ▾ | — | #1 8 reviews |
When choosing a website design platform, your hotel needs a solution that enhances online visibility, simplifies management, and drives bookings. ennit and HotelRunner both aim to serve this purpose, but they approach it very differently. ennit offers a minimal presence with zero reviews and no recent updates, while HotelRunner boasts an established track record, numerous features, and active user feedback. Are you prepared to prioritize proven support or are you exploring emerging options?
While ennit claims a focus on design, HotelRunner provides a full suite of integrations, support, and a more substantial market presence. Given the differences, your decision hinges on your hotel’s specific needs and confidence in recent customer experiences.
Both ennit and HotelRunner aim to improve your hotel's online presence, but they diverge sharply in execution. ennit’s lack of recent reviews, features, and real-world support makes it difficult to assess its current effectiveness. Conversely, HotelRunner benefits from over 19 reviews, with recent customer feedback highlighting ease of use, customer support, and strong value.
HotelRunner’s extensive feature set, including multilingual sites, social media integrations, and security protocols, far exceeds ennit's limited offering. But does your hotel prioritize proven support and features over untested solutions?
If your hotel needs a website builder that can be integrated with a trusted ecosystem of channels and offers ongoing support, HotelRunner is the clear choice. Its high review count and recent positive feedback attest to a reliable experience, especially for hotels that want a comprehensive online platform.
If your hotel is seeking a simple, no-cost solution with minimal setup and are willing to accept the risk of limited support and unknown features, ennit might seem appealing — but the absence of recent reviews makes this a gamble. For most hotels, HotelRunner’s scaled features and stable reputation make it the safer pick.
HotelRunner earns a 4.79/5 ease of use rating, with reviews highlighting its user-friendly interface, fast onboarding, and support via multiple channels. Many users mention that the platform simplifies managing bookings, website updates, and integrations, making staff adoption straightforward.
ennit’s usability details are unavailable, and with zero reviews, it’s impossible to gauge how your team will adapt to its interface. The lack of recent user feedback suggests it might not be actively maintained or easy to implement now.
Edge: HotelRunner.
HotelRunner offers nine unique features, including ADA compliance, whitelabel capability, social media integrations, multi-lingual sites, and Google Analytics connection. These features cater to a diverse range of hotel needs, helping you customize your online presence and track performance.
ennit does not list any exclusive features, making it difficult to assess its capabilities beyond basic website creation. HotelRunner’s additional features provide tangible value, especially if you seek a well-rounded digital platform.
Edge: HotelRunner.
HotelRunner’s support system is rated at 4.89/5, with reviews praising quick, helpful responses and consistent support. One customer states, “Support is great, and they respond within minutes,” which indicates reliable assistance.
ennit has no available reviews or ratings, making it impossible to gauge the quality of its customer service. Given the importance of reliable support, HotelRunner’s proven track record is a significant advantage.
Edge: HotelRunner.
HotelRunner boasts 17 verified integrations, including major channel partners like Expedia, Airbnb, Agoda, and PMS systems like protel and Oracle Hospitality. This extensive partner network allows your hotel to synchronize reservations and manage distribution efficiently.
ennit has no verified integrations, limiting its functionality to static website creation. For hotels seeking seamless multi-channel management, HotelRunner clearly leads.
Edge: HotelRunner.
HotelRunner reviews are recent, with a 4.33/5 overall rating and a 9.42/5 NPS score, indicating high customer satisfaction. Hotels such as boutique properties and vacation rentals praise its ease of use, features, and support.
ennit’s lack of reviews prevents any assessment of user sentiment or satisfaction. Without recent feedback, HotelRunner’s consistently high ratings make it the more trusted choice.
Edge: HotelRunner.
HotelRunner charges a flat monthly fee of $100, with no free tier or trial available. This fee grants access to its full suite of features and integrations.
ennit does not disclose its pricing or whether it offers a free or trial option, which makes comparison difficult. Based on available data, HotelRunner provides transparent, predictable costs.
Not ideal if your hotel requires multi-channel management, multilingual sites, or robust integrations.
Not ideal if your hotel prefers a free solution or has minimal online presence needs.
The core difference between these two solutions lies in their maturity and feature set. ennit’s limited visibility and absence of recent reviews make it an uncertain choice, especially for hotels looking for proven results.
Choose HotelRunner if you want a solid, well-supported platform with extensive features, integrations, and recent hotelier feedback. Its current market presence and positive reviews make it a safer, more reliable investment.
If your hotel is just testing the waters or needs a basic website, ennit could be considered—but the risk remains high without recent performance data. For most hotels seeking growth and reliability, HotelRunner offers a clearer path forward.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| ennit |
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| Starting Price | — | From $100/mo |
According to HTR's product database, ennit and HotelRunner Hotel Website share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | ennit |
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|---|---|---|
| ADA Compliant | ||
| Conversion Widgets | ||
| Hotel Website Templates | ||
| Multi-lingual | ||
| Social Media Integrations | ||
| Whitelabel Capability |
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ennit and HotelRunner Hotel Website share many core Website Design features, but each has unique capabilities. ennit offers 0 verified integration partners, while HotelRunner Hotel Website offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HotelRunner Hotel Website leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ennit: No. HotelRunner Hotel Website: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ennit has an HT Score of 0 and HotelRunner has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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