Website by HotelRunner

Ranked 11 (out of 34) in Website Design

Website Design

Mobile friendly website, an easy to use control panel, and secure hosting.

Ratings Snapshot

Certificate of Excellence
Read 9 reviews
89%
Recommend
HTR Score icon
HT SCORE
72 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #11 out of 34 in Website Design

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.9/5
Customer Support
4.8/5
Verified Customer Support

HotelRunner’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Bed & Breakfast & Inns 4 verified reviews
    75%
  • Boutiques 3 verified reviews
    100%
  • Vacation Rentals & Villas 2 verified reviews
    100%
  • Resorts 1 verified reviews
    100%

Website by HotelRunner Overview

Website by HotelRunner Overview

HotelRunner provides you with a mobile friendly website, an easy to use control panel, and secure hosting. Start by choosing from ready-to-use professional looking HotelRunner Themes designed specifically for hotels, motels, bed & breakfasts, short term rental apartments, inns and other types of accommodation websites. Customize your site’s design: Upload a logo, add your content, change...

About HotelRunner View website

Founded in 2012 | Headquarters in United Kingdom | 60 employees

HotelRunner is a cloud-based digital marketing and online sales management platform for hotels and travel agencies, helping them obtain a tailored and efficient...

Other Products by HotelRunner

1/1

Integrates with

  • Channel Managers
  • Booking Engine
  • Rate Shopping & Market Intelligence
Browse integrations (5 verified)

What customers love about Website by HotelRunner

Like 89% recommend

Owner

I'm using Hotelrunner for 4 years for my daily rental villa. This year I changed my property type to Boutique hotel from villa and continuing using Hotelrunner and I am really impressed with lots of features that they of...

General Manager / Owner

The customer service is excellent and fast and the systems are easy to work. There is rarely a problem with the system.

General Manager

Lots of reservations were missed by hotelrunner and each time we had to access channel extranet to find reservations. When you conatact customer service, they solve it and it will happen again in the second month.

Ecommerce Manager

Operation becomes much easier. All systems are very user-friendly. Channel Manager is very good, fast, and easy to handle. I really like having ongoing training and support.

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Expert Q&A and Partner Recommendations

Recommend empty

HotelRunner hasn’t been recommended by any experts or partners yet

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Recommended by

Features

Design & Content Management

4/5 features

Conversion

4/5 features

Internationalization

4/5 features

Analytics

4/5 features

SEO & Traffic

4/5 features

Clients & references

References & testimonials

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HotelRunner doesn’t have any references available

Featured partners

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Case studies

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HotelRunner doesn’t have any case studies available

Awards & Certifications

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HotelRunner doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Turkey
  • Morocco
  • Italy
  • Portugal
  • Uzbekistan
  • Greece

9 Verified HotelRunner Reviews

Likelihood to Recommend
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January 19, 2022

Website by HotelRunner Review: All we need to manage our distribution

Managing Director from Bed & Breakfast & Inns in Marrakesh (Morocco)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The booking engine is great to drive direct bookings, and being able to create some extras and specific packages is really useful. I also like the easy way to create and publish a website. For many of our...

What do you dislike or think could be improved?

Perhaps developing the reporting part could help taking decisions in terms of rate strategy. Rather than that, the system is complete, offers some great connections to OTAs.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 01, 2021

Website by HotelRunner Review: A great experience

Hotel from Bed & Breakfast & Inns in Venezia (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy to use portal. It has many functions. Staff polite and willing to solve problems. They have a high response rate. Fast

What do you dislike or think could be improved?

The ability to better manage the templates that are sent to customers. Being able to better manage emails with the ability to personalize them better

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2021

Website by HotelRunner Review: easy to use

Hotel owner from Resorts in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I am very glad that I use the "hotel runner" account manager, since I can do all my transactions from a single site, it provides a fast and practical solution, I hope it will be even better with new updat...

What do you dislike or think could be improved?

I am very glad that I use the "hotel runner" account manager, since I can do all my transactions from a single site, it provides a fast and practical solution, I hope it will be even better with new updat...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 30, 2021

Website by HotelRunner Review: Excellent channel manager, booking engine & website design tool

Property Manager from Vacation Rentals & Villas in Zakinthos (Greece)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have been using Hotelrunner for the last 1,5 half years in order to manage about 50 rental properties. The channel manager is reliable and easy to use, enabling us to easily sync prices and availabilit...

What do you dislike or think could be improved?

- Enable price syncing on more booking channels - Would be great to have more website theme options and offer a higher level of customization on them

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 08, 2021

Website by HotelRunner Review: TOO MUCH SYSTEM FAILURE

General Manager from Bed & Breakfast & Inns in Bukhara (Uzbekistan)

Recommend 1/10
Half blue star
Empty blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

Lots of reservations were missed by hotelrunner and each time we had to access channel extranet to find reservations. When you conatact customer service, they solve it and it will happen again in the seco...

What do you dislike or think could be improved?

Don't force hoteliers to access channel extranet to find reservations that you missed to retrieve. We pay you money, so pls improve it

Customer Support
3
Ease of Use
3
Value for money
2
Implementation
5

September 08, 2021

Website by HotelRunner Review: Great Relationship with Hotelrunner

Ecommerce Manager from Other in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Operation becomes much easier. All systems are very user-friendly. Channel Manager is very good, fast, and easy to handle. I really like having ongoing training and support.

What do you dislike or think could be improved?

Dynamic currency.Need to be changed automatically. Reporting; I do wish the system provided more simplified reporting, new reports to be emailed automatically. (customization for report).

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
free product tier
Monthly subscription (/room/month)
Less than $3/room/month

Popular Website by HotelRunner Integrations

View all (5 HotelRunner Integrations)