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epos now vs. ImpulsePoint by Impulsify:
Which Is Right for You?
TLDR
We analyzed 60 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Epos Now shines .
Impulsify shines in ease of use and customer support — especially for brand properties (5.0/5) .
How Does epos now Compare to ImpulsePoint by Impulsify?
Side-by-side ratings based on 60 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 60 |
What Are the Pros and Cons of epos now vs ImpulsePoint by Impulsify?
After analyzing 60 verified reviews, Epos Now users most value its , while Impulsify users highlight support and service, ease of use and training, increased revenue. Click any theme to see what reviewers say.
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Support and Service
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Ease of Use and Training
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Increased Revenue
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Automation and Self-Service
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Integration with PMS
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Barcode Scanning Issues
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Reporting and Analytics
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Epos Now vs Impulsify: Rankings by Hotel Segment
How each product ranks among Retail Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #1 3 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 23 reviews |
| Large (75-199 rooms) ▾ | — | #1 24 reviews |
| X-Large (200+ rooms) | — | #1 4 reviews |
By Property Type
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| Boutique ▾ | — | #1 16 reviews |
| Luxury ▾ | — | #1 16 reviews |
| Branded / Chain ▾ | — | #1 49 reviews |
| Extended Stay ▾ | — | #1 5 reviews |
By Region
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| North America ▾ | — | #1 56 reviews |
The Decision
Choosing between epos now by Epos Now and ImpulsePoint by Impulsify hinges on your hotel’s retail needs and operational priorities. Both aim to streamline retail transactions and improve profitability but approach these goals differently. Epos Now offers a traditional POS system with broad retail capabilities, while ImpulsePoint focuses on grab-and-go markets and self-service retail. Which product aligns best with your hotel’s retail model and guest experience goals?
Is epos now or ImpulsePoint better for hotels?
Epos Now is a comprehensive POS platform that covers a wide range of retail and hospitality needs, making it suitable for hotels with diverse retail operations. ImpulsePoint, on the other hand, specializes in quick-service retail environments like gift shops and pantries, emphasizing self-service and automation. The key difference is the depth of retail features versus tailored solutions for unattended retail spaces. Does your hotel need a broad retail system or a focused grab-and-go solution?
epos now vs ImpulsePoint: Which should your hotel choose?
If your hotel requires a full-featured POS with extensive inventory management, customizable reporting, and integration flexibility, epos now is the logical choice. Its broad compatibility and adaptable interface serve hotels with complex retail environments. Conversely, if your hotel prioritizes a user-friendly, fast, and guest-facing retail system designed for grab-and-go markets, ImpulsePoint’s automation and kiosks will likely drive higher revenue and guest satisfaction. The decision should reflect your specific retail setup and guest service approach.
Is epos now or ImpulsePoint easier to use?
Based on recent reviews, ImpulsePoint scores significantly higher for ease of use, with a 4.81/5 rating, compared to Epos Now’s 0/5. Users praise ImpulsePoint for its intuitive interface, quick staff onboarding, and seamless self-service kiosks, making retail operations straightforward. Epos Now, however, has a very low user rating, which suggests difficulties in usability and onboarding. Edge: ImpulsePoint.
Which has better features: epos now or ImpulsePoint?
ImpulsePoint offers an array of features tailored for hotel retail, including barcode scanning, automatic price retrieval, inventory replenishment, and detailed reporting—these are core to its appeal. Epos Now, as a general POS system, lacks the specialized retail features necessary for quick-service environments and has no unique features listed. ImpulsePoint’s targeted retail features and integrations give it a clear advantage in this comparison. Edge: ImpulsePoint.
Which has better customer support: epos now or ImpulsePoint?
Impulsify’s support ratings are high, with a 4.85/5 score, and reviewers consistently highlight their prompt, helpful service. Impulsify’s support team is praised for quick responses and effective problem-solving, contributing to smooth implementation and ongoing use. Epos Now’s support scores are not available, and the lack of recent reviews makes it hard to assess their support quality. Edge: ImpulsePoint.
Which has more integrations: epos now or ImpulsePoint?
ImpulsePoint integrates with seven verified partners, including industry leaders like Hilton and SkyTouch Technology, offering broader connectivity. Epos Now supports only three verified integrations, including Mews, with no additional notable partners. For hotels relying on diverse systems, ImpulsePoint’s higher integration count supports more flexible, scalable retail solutions. Edge: ImpulsePoint.
Which do hoteliers rate higher: epos now or ImpulsePoint?
Impulsify’s recent reviews, comprising 60 total and recent feedback, give it a 4.98/5 overall rating, with a 97% likelihood to recommend. Epos Now, lacking recent reviews and a review count, has a score of 0/5, indicating no current user feedback. For hotels seeking proven satisfaction, ImpulsePoint’s positive ratings make it the clear choice. Edge: ImpulsePoint.
How much do epos now and ImpulsePoint cost?
Pricing details are not publicly available for either product. Both are offered without a free trial or clear subscription models, so your hotel must contact vendors directly for quotes. Be prepared for customized pricing based on your specific retail setup and integration needs.
What type of hotel should use epos now?
Hotels that should consider epos now include:
- Hotels with diverse retail operations requiring a broad POS platform.
- Properties that need detailed inventory and customer management features.
- Hotels with multiple retail outlets beyond gift shops, such as restaurants or bars.
- Hotels that operate in regions where Epos Now has a strong regional presence, particularly Europe, Africa, and South America. Not ideal if your hotel primarily focuses on quick, automated retail or unattended grab-and-go markets.
What type of hotel should use ImpulsePoint?
Impulsify’s ImpulsePoint is best suited for:
- Hotels with dedicated grab-and-go markets, pantries, or gift shops.
- Properties emphasizing guest self-service, especially those with unattended retail spaces.
- Hotels seeking to increase retail revenue through automation and self-checkout kiosks.
- Hotels that want detailed analytics on retail performance and inventory. Not ideal if your hotel needs extensive POS customization or operates retail environments outside of grab-and-go, such as large-scale retail stores or multiple outlet types.
The Bottom Line for Hotels: Which product is the right fit?
The core difference is that epos now targets broad retail operations, while ImpulsePoint specializes in automated, guest-facing retail solutions. If your hotel needs a versatile POS for multiple retail formats, epos now might seem appealing, but its low recent reviews and usability concerns weaken this case.
If your hotel’s retail operations are focused on grab-and-go markets, gift shops, or pantries, ImpulsePoint’s high customer satisfaction, ease of use, and robust integrations make it the preferable choice. Its proven ability to increase revenue and streamline operations stands out, especially given recent reviews.
Choose epos now if you require a flexible, multi-purpose POS system with extensive inventory features. Opt for ImpulsePoint if your hotel prioritizes self-service retail, automation, and guest experience enhancement—these are the areas where it truly excels.
Epos Now vs Impulsify: The Bottom Line
What hoteliers love
The high quality of support provided by Impulsify is frequently mentioned, with many users noting timely and helpful responses to their queries and is... The high quality of support provided by Impulsify is frequently mentioned, with many users noting timely and helpful responses to their queries and issues.
Reviewers consistently mention that Impulsify's system is easy to train new staff on and intuitive to use. They highlight its user-friendly interface... Reviewers consistently mention that Impulsify's system is easy to train new staff on and intuitive to use. They highlight its user-friendly interface and simple navigation.
Many reviewers praise Impulsify for significantly enhancing their market revenue. Users reported an immediate increase in sales, often doubling within... Many reviewers praise Impulsify for significantly enhancing their market revenue. Users reported an immediate increase in sales, often doubling within the first month of implementation.
Where hoteliers push back
Some users encounter challenges with integration between Impulsify and their Property Management Systems (PMS), leading to occasional issues with sale... Some users encounter challenges with integration between Impulsify and their Property Management Systems (PMS), leading to occasional issues with sales not flowing automatically.
Several reviews highlight problems with the reliability of barcode scanners, resulting in occasional difficulties for guests during the scanning proce... Several reviews highlight problems with the reliability of barcode scanners, resulting in occasional difficulties for guests during the scanning process.
Where the ratings diverge most
Frequently Asked Questions About epos now vs ImpulsePoint by Impulsify
Can epos now replace ImpulsePoint by Impulsify?
It depends on your requirements. epos now and ImpulsePoint by Impulsify share many core Retail Software features, but each has unique capabilities. epos now offers 3 verified integration partners, while ImpulsePoint by Impulsify offers 7. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. ImpulsePoint by Impulsify leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do epos now or ImpulsePoint by Impulsify offer a free plan?
epos now: No. ImpulsePoint by Impulsify: No. Neither product currently offers a free tier. Most Retail Software vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank epos now and ImpulsePoint by Impulsify?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Epos Now has an HT Score of 0 and Impulsify has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Retail Software Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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