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ImpulsePoint by Impulsify
4.8 (60 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ImpulsePoint by Impulsify
Ranked 1 (out of 22) in Retail Software
A front desk POS and comprehensive retail management system for hotel lobby retail. Automates front desk transactions and inventory management for unattended grab-and-go markets with barcode scan technology and a massive product database of retail business intelligence, ImpulsePoint takes all guessing out of running a profitable lobby store.
97% recommended by 55 hotels
More than 50% of Impulsify’s reviews come from United States of America.
What is Impulsify?
Founded in 2013 | Headquarters in Denver, CO | 19 employees
ImpulsePoint by Impulsify is a cloud-based POS and Inventory Management solution specifically designed for grab-and-go markets, pantries, and gift shops. This powerful platform automates hotel retail operations, significantly increasing revenue and reducing front desk workload. With user-friendly self-service kiosks, barcode scanners, and automatic price retrieval, ImpulsePoint enhances the guest experience by offering efficient, seamless transactions. Managers benefit from robust inventory and replenishment tools, as well as detailed reporting that provides actionable insights to streamline operations and improve profitability. Easy to implement, ImpulsePoint integrates smoothly into existing hotel businesses, driving positive ROI and operational efficiency.
Capabilities
Impulsify doesn’t have any benefits or use cases available
Features
Other
0/6 features
Impulsify Reviews Summary
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, ImpulsePoint by Impulsify is the #1 most trending product in the Retail Software category (out of 22) and the #249 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreImpulsify’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Impulsify Pricing
Pricing Available By Request
Impulsify has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Popularity by Segment
Size
1 | X-Small (1-9 room)
4 | Medium (25-74 room)
21 | Large (75-199 room)
29 | X-Large (200+ room)
Country
55 | United States of America
3 | Antigua and Barbuda
1 | Canada
Type
49 | Branded Hotels
22 | Bed & Breakfast & Inns
21 | Airport/Conference Hotels
15 | Resorts
13 | City Center Hotels
13 | Luxury Hotels
11 | Limited Service & Budget Hotels
7 | Motels
5 | Hostels
3 | Boutiques
2 | Extended Stay & Serviced Apartments
Region
56 | North America
3 | Central America
Category
60 | Retail Software
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like the Impulsify platform for its significant impact on increasing revenue and reducing front desk workload through its user-friendly self-service kiosks and efficient inventory management. The system streamlines retail operations, enhances guest experiences, and provides actionable insights through analytics, all while being easy to implement. Some areas noted for improvement include barcode scanning reliability, integration with PMS, and handling non-barcoded items, but overall, the feedback highlights its positive ROI and operational benefits.
AI-generated from the text of customer reviews
Looking for specific info?
10
Amazing Technology
RDO from 100 to 199 room Limited Service & Budget Hotel in Myrtle Beach (United States of America)
Verified
2 years ago
This system has been able to immediately make a significant increase to our revenue. With it being grab and go, allowing the guest to be self served, it has saved both time at the front desk, and allowed for the lobby to maintain a beautiful addition to it.
United States of America
United States of America
RDO
Large Hotel
10
Revenue Maximizer
Director of IT from 200 to 499 room Bed & Breakfast & Inn in Orlando (United States of America)
Verified
2 years ago
The ImpulsePoint platform is very easy to use and train new team members on. Their self-pay kiosk not only looks great, but it performs and is easy to use. Working with Impulsify was like turning on the revenue faucet, our accounting team thought there were posting errors as the market revenue more than doubled in the first month it was ins...
United States of America
United States of America
Director of IT
X-Large Hotel
10
A strong partner for market success
Vice President from 100 to 199 room Bed & Breakfast & Inn in Daphne (United States of America)
Verified
2 years ago
When we needed to roll out a guest market solution at our Hilton branded hotels in a prior role, Impulsify was head and shoulders above the rest. Their combination of service, training and follow through was stellar!
United States of America
United States of America
Vice President
Large Hotel
10
Excellent partners & product
RVP from 1 to 4 room Branded Hotel in Chicago (United States of America)
Verified
2 years ago
We have worked with impulisfy for years now and couldn't be more thrilled. They are excellent partners and the product has enhanced our profitability & guest experience considerably.
United States of America
United States of America
RVP
X-Small Hotel
10
Top Notch Product, People and Performanc
Area General Manager from 100 to 199 room Branded Hotel in Milwaukee (United States of America)
Verified
2 years ago
I love the look, style, and convenience of Impuslify. It's easy to install, offers top notch service & support - and best of all - guests love it, use it and spend more money on hotel retail.
United States of America
United States of America
Area General Manager
Large Hotel
8
Organize and analyze inventory
Srn. Accountant from 25-49 room Luxury Hotel in Antigua (Antigua and Barbuda)
Verified
2 years ago
the way inventory is recorded and the software can alert you of slow moving items. Also the use of bar codes or upc to make retail easier.
Antigua and Barbuda
Antigua and Barbuda
Srn. Accountant
Medium Hotel
10
Impulse-Point
Front Office Manager from 200 to 499 room Bed & Breakfast & Inn in Denver (United States of America)
Verified
2 years ago
Impulse-Point makes it so much easier to keep track of inventory and sales for our hotel gift shop. When used correctly, it is an amazing time saver and has such a positive impact on the speed of service at the front desk.
United States of America
United States of America
Front Office Manager
X-Large Hotel
10
Excellent POS and Inventory Management System
Corporate Controller from 200 to 499 room Resort in Mamora Bay (Antigua and Barbuda)
Verified
2 years ago
* Responsiveness from support and management team *Customizable reporting* Inventory management features *Sales reporting analysis*User friendly/ ease to train new users*Recurring training available at no additional cost
Antigua and Barbuda
Antigua and Barbuda
Corporate Controller
X-Large Hotel
10
Impulsify
General Manager from 100 to 199 room Branded Hotel in Bloomfield Hills (United States of America)
Verified
2 years ago
The team is one of the most persistent, talented, and organized groups our Hotel has ever done business with. The design of our grab-n-go is fantastic, and so is the revenue. The team knows what they're doing and wants to make sure to see the market is booming with sales. :)
United States of America
United States of America
General Manager
Large Hotel
10
Great system
General Manager from 200 to 499 room Bed & Breakfast & Inn in Las Vegas (United States of America)
Verified
2 years ago
Very efficient system. Guests like it and the team liked it. The system improved our food cost, reduced theft and allow the frontdesk the time to deal with guests and not to record their purchases.
United States of America
United States of America
General Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Our hotel customers love the self check-out kiosk and charging items to their room because it's integrated into the PMS system. It's fantastic for additional ROI - hotels were previously losing revenue because guests didn't want to wait in line to pay for their items. Also, the data that the hotels now have about what is selling helps them to be better business managers. Impulsify is clearly leading the pack with this technology.
Showing all answers to: "What does this product or service do well?"
Our hotel customers love the self check-out kiosk and charging items to their room because it's integrated into the PMS system. It's fantastic for additional ROI - hotels were previously losing revenue because guests didn't want to wait in line to pay for their items. Also, the data that the hotels now have about what is selling helps them to be better business managers. Impulsify is clearly leading the pack with this technology.
Question:
What differentiates this product or service from the competition?
Answer:
There is no other retail store provider for hotels that understands retail like Impulsify. They do literally everything a hotel needs from A-Z, from design/construction, to top selling item placement, to the technology of self-check-out. Impulsify understands the unique needs of hotels in the retail space and clearly understands what the guests want to buy and how they want to pay for it better than anyone.
Showing all answers to: "What differentiates this product or service from the competition?"
There is no other retail store provider for hotels that understands retail like Impulsify. They do literally everything a hotel needs from A-Z, from design/construction, to top selling item placement, to the technology of self-check-out. Impulsify understands the unique needs of hotels in the retail space and clearly understands what the guests want to buy and how they want to pay for it better than anyone.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Hotel Retail is more important to revenue and guest needs more than ever. The retail redesign and healthier food options is here to stay and no one does it better than Impulsify. They are the industry leader in design and construction, item retail maximization, and technology that lets guest check out themselves to free up your staff and let them take care of guest business. Do not miss out on getting a ROI analysis from Impulsify when considering your retail space. You'll be doing yourself and your owner an real favor.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Hotel Retail is more important to revenue and guest needs more than ever. The retail redesign and healthier food options is here to stay and no one does it better than Impulsify. They are the industry leader in design and construction, item retail maximization, and technology that lets guest check out themselves to free up your staff and let them take care of guest business. Do not miss out on getting a ROI analysis from Impulsify when considering your retail space. You'll be doing yourself and your owner an real favor.
Recommended by
Jill Rigsbee
CEO
@
iDEAL Hospitality Partners Group
Jill Rigsbee
CEO
@
iDEAL Hospitality Partners Group
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Support
Unverified
Impulsify has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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