ImpulsePoint by Impulsify

4.8 (60 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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ImpulsePoint by Impulsify

4.8 (60 REVIEWS)

Ranked 1 (out of 18) in Retail Software

A front desk POS and comprehensive retail management system for hotel lobby retail. Automates front desk transactions and inventory management for unattended grab-and-go markets with barcode scan technology and a massive product database of retail business intelligence, ImpulsePoint takes all guessing out of running a profitable lobby store.

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Ratings Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ImpulsePoint by Impulsify is the #2 most trending product in the Retail Software category (out of 18) and the #206 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Impulsify’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About ImpulsePoint by Impulsify
Founded in 2013 | Headquarters in Denver, CO | 19 employees
ImpulsePoint is a cloud-based POS and Inventory Management solution designed for grab-and-go markets, pantries and gift shops. Offering both front desk and guest-facing POS solutions, ImpulsePoint automates every aspect of hotel retail with barcode scanners, automatic price retrieval, inventory and replenishment tools, and robust reporting to show managers where they are succeeding and where they are losing profit.

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Capabilities

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Impulsify doesn’t have any benefits or use cases available

Features

Other

0/6 features

Pricing

Pricing Available By Request

Impulsify has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

6

References

2

Featured Customers

Success Stories

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Impulsify doesn’t have any case studies available

Popularity by Segment

Size

2 | Medium (25-74 room)

24 | Large (75-199 room)

27 | X-Large (200+ room)

Country

55 | United States of America

3 | Antigua and Barbuda

1 | Canada

Type

47 | Branded Hotels

17 | Bed & Breakfast & Inns

10 | Luxury Hotels

7 | City Center Hotels

6 | Airport/Conference Hotels

6 | Resorts

5 | Hostels

5 | Motels

4 | Limited Service & Budget Hotels

1 | Boutiques

1 | Extended Stay & Serviced Apartments

Region

56 | North America

3 | Central America

Category

60 | Retail Software

Hotelier Rating

Excellent
55
Very Good
3
Average
2
Poor
0
Terrible
0

Property Size

  • Medium (2)
  • Large (24)
  • X-Large (27)

Country

  • United States of America
    United States of America
    (55)
  • Antigua and Barbuda
    Antigua and Barbuda
    (3)
  • Canada
    Canada
    (1)

Region

  • North America
    North America
    (56)
  • Central America
    Central America
    (3)
10

Amazing Technology

RDO from 100 to 199 room Limited Service & Budget Hotel in Myrtle Beach (United States of America)

Verified
14 months ago
This system has been able to immediately make a significant increase to our revenue. With it being grab and go, allowing the guest to be self served, it has saved both time at the front desk, and allowed for the lobby to maintain a beautiful addition to it.
Country United States of America
RDO
Large Hotel
10

Revenue Maximizer

Director of IT from 200 to 499 room Bed & Breakfast & Inn in Atlanta (United States of America)

Verified
14 months ago
The ImpulsePoint platform is very easy to use and train new team members on. Their self-pay kiosk not only looks great, but it performs and is easy to use. Working with Impulsify was like turning on the revenue faucet, our accounting team thought there were posting errors as the market revenue more than doubled in the first month it was ins...
Country United States of America
Director of IT
X-Large Hotel
10

A strong partner for market success

Vice President from 100 to 199 room Bed & Breakfast & Inn in Daphne (United States of America)

Verified
14 months ago
When we needed to roll out a guest market solution at our Hilton branded hotels in a prior role, Impulsify was head and shoulders above the rest. Their combination of service, training and follow through was stellar!
Country United States of America
Vice President
Large Hotel
10

Excellent partners & product

RVP from 500+ room Branded Hotel in Chicago (United States of America)

Verified
14 months ago
We have worked with impulisfy for years now and couldn't be more thrilled. They are excellent partners and the product has enhanced our profitability & guest experience considerably.
Country United States of America
RVP
X-Large Hotel
10

Top Notch Product, People and Performanc

Area General Manager from 75-99 room Branded Hotel in Milwaukee (United States of America)

Verified
14 months ago
I love the look, style, and convenience of Impuslify. It's easy to install, offers top notch service & support - and best of all - guests love it, use it and spend more money on hotel retail.
Country United States of America
Area General Manager
Large Hotel
8

Organize and analyze inventory

Srn. Accountant from 25-49 room Luxury Hotel in (Antigua and Barbuda)

Verified
14 months ago
the way inventory is recorded and the software can alert you of slow moving items. Also the use of bar codes or upc to make retail easier.
Country Antigua and Barbuda
Srn. Accountant
Medium Hotel
10

Impulse-Point

Front Office Manager from 200 to 499 room Bed & Breakfast & Inn in Denver (United States of America)

Verified
14 months ago
Impulse-Point makes it so much easier to keep track of inventory and sales for our hotel gift shop. When used correctly, it is an amazing time saver and has such a positive impact on the speed of service at the front desk.
Country United States of America
Front Office Manager
X-Large Hotel
10

Excellent POS and Inventory Management System

Corporate Controller from 200 to 499 room Resort in St. Paul's (Antigua and Barbuda)

Verified
14 months ago
* Responsiveness from support and management team *Customizable reporting* Inventory management features *Sales reporting analysis*User friendly/ ease to train new users*Recurring training available at no additional cost
Country Antigua and Barbuda
Corporate Controller
X-Large Hotel
10

Impulsify

General Manager from 200 to 499 room Branded Hotel in Bloomfield Hills (United States of America)

Verified
14 months ago
The team is one of the most persistent, talented, and organized groups our Hotel has ever done business with. The design of our grab-n-go is fantastic, and so is the revenue. The team knows what they're doing and wants to make sure to see the market is booming with sales. :)
Country United States of America
General Manager
X-Large Hotel
10

Great system

General Manager from 200 to 499 room Bed & Breakfast & Inn in Las Vegas (United States of America)

Verified
14 months ago
Very efficient system. Guests like it and the team liked it. The system improved our food cost, reduced theft and allow the frontdesk the time to deal with guests and not to record their purchases.
Country United States of America
General Manager
X-Large Hotel
  • 1
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  • 5
  • 6

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Our hotel customers love the self check-out kiosk and charging items to their room because it's integrated into the PMS system. It's fantastic for additional ROI - hotels were previously losing revenue because guests didn't want to wait in line to pay for their items. Also, the data that the hotels now have about what is selling helps them to be better business managers. Impulsify is clearly leading the pack with this technology.

Question:

What differentiates this product or service from the competition?

Answer:

There is no other retail store provider for hotels that understands retail like Impulsify. They do literally everything a hotel needs from A-Z, from design/construction, to top selling item placement, to the technology of self-check-out. Impulsify understands the unique needs of hotels in the retail space and clearly understands what the guests want to buy and how they want to pay for it better than anyone.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Hotel Retail is more important to revenue and guest needs more than ever. The retail redesign and healthier food options is here to stay and no one does it better than Impulsify. They are the industry leader in design and construction, item retail maximization, and technology that lets guest check out themselves to free up your staff and let them take care of guest business. Do not miss out on getting a ROI analysis from Impulsify when considering your retail space. You'll be doing yourself and your owner an real favor.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Jill Rigsbee CEO @ iDEAL Hospitality Partners Group
RecommendationAvatar
Jill Rigsbee CEO @ iDEAL Hospitality Partners Group
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Support

Unverified

Impulsify has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Responsiveness

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