Ranked 1 (out of 19) in Retail Software
Retail Software
A front desk POS and comprehensive retail management system for hotel lobby retail. Automates front ...
Ranked #1 out of 19 in Retail Software
Impulsify’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreImpulsePoint is a cloud-based POS and Inventory Management solution designed for grab-and-go markets, pantries and gift shops. Offering both front desk and guest-facing POS solutions, ImpulsePoint automates every aspect of hotel retail with barcode scanners, automatic price retrieval, inventory and replenishment tools, and robust reporting to show managers where they are succeeding and where they ...
Impulsify is a woman-owned technology company based in Denver, CO. We provide a complete Retail Management System designed for unattended retail in hotel lobbie...
97% recommend
Front Office Manager in Tigard (United States)
Easy to navigate interface and large icons made it easy for my team to use and the accounting and inventory features made it easy to maintain and run!
Hospitality Consultant in Campbell (United States)
The ImpulsePoint system is easy to use and install, and working with Janine and Tammy made the process even easier! Impulisfy listened to my program needs and custom-developed a marketplace program that included integrat...
General Manager in Portland (United States)
* Impulsify's retail solution embodies so much more than their best-of-class software. * Teaching clients how to purchase, price, merchandise and manage inventory with ImpulsePoint is just the beginning. * with Impuls...
What does this product or service do well?
Our hotel customers love the self check-out kiosk and charging items to their room because it's integrated into the PMS system. It's fantastic for additional ROI - hotels were previously losing revenue because guests didn't want to wait in line to pay for their items. Also, the data that the hotels...
by Jill Rigsbee (iDEAL Hospitality Partners Group) on December 08, 2021
What differentiates this product or service from the competition?
There is no other retail store provider for hotels that understands retail like Impulsify. They do literally everything a hotel needs from A-Z, from design/construction, to top selling item placement, to the technology of self-check-out. Impulsify understands the unique needs of hotels in the ret...
by Jill Rigsbee (iDEAL Hospitality Partners Group) on December 08, 2021
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Hotel Retail is more important to revenue and guest needs more than ever. The retail redesign and healthier food options is here to stay and no one does it better than Impulsify. They are the industry leader in design and construction, item retail maximization, and technology that lets guest check...
by Jill Rigsbee (iDEAL Hospitality Partners Group) on December 08, 2021
[Impulsify] “gets it” when it comes to the hotel pantry business. They were able to see where Hilton was going with its simple “pilot” pantry inventory tracking program. [Their] vision led to ...
At the time we were introduced to Impulsify, our suite shops were not profit centers - they were rarely breaking even month to month. Once we rolled out the Impulsify system, all that changed. Within ...
Impulsify doesn’t have any case studies available
December 20, 2022
RDO from Resorts in Myrtle Beach (United States of America)
This system has been able to immediately make a significant increase to our revenue. With it being grab and go, allowing the guest to be self served, it has saved both time at the front desk, and allowed ...
At this point, I do not see anything that could be improved upon. The layout is amazing and the software is spot on
December 14, 2022
Front Office Manager from Branded Hotels in Denver (United States of America)
Impulse-Point makes it so much easier to keep track of inventory and sales for our hotel gift shop. When used correctly, it is an amazing time saver and has such a positive impact on the speed of service ...
The software has been very helpful at every hotel I’ve used it at. There isn’t anything I can think of that I would improve at this time.
December 14, 2022
Srn. Accountant from Luxury Hotels in (Antigua and Barbuda)
the way inventory is recorded and the software can alert you of slow moving items. Also the use of bar codes or upc to make retail easier.
categorizing of stock in inventory to better find items or to help count items in a specfic location in the store.
December 14, 2022
Area General Manager from Branded Hotels in Milwaukee (United States of America)
I love the look, style, and convenience of Impuslify. It's easy to install, offers top notch service & support - and best of all - guests love it, use it and spend more money on hotel retail.
The only thing that I can think of is, like with any self-service unit, the ability to reduce and eliminate theft of items.However, this is where the Impulsify team comes in with design and placement of t...
December 14, 2022
RVP from Other in Chicago (United States of America)
We have worked with impulisfy for years now and couldn't be more thrilled. They are excellent partners and the product has enhanced our profitability & guest experience considerably.
Technology always evolves but they have supported the product well and are always available when we have had questions. They are top of the list on any future projects.
December 14, 2022
Vice President from Branded Hotels in Daphne (United States of America)
When we needed to roll out a guest market solution at our Hilton branded hotels in a prior role, Impulsify was head and shoulders above the rest. Their combination of service, training and follow through ...
As with any new technology at the time there were some interface bugs, but they were worked out fairly quickly!
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Regional Director of Operations in San Jose (United States)
The ability to see what the top sellers are within a revenue center of the property that most of the time is not profitable unless you have ImpulsePoint