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Ratings Snapshot
96%
Recommend
#1
Popularity index
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #1 out of 8 in Retail Software
Ease of Use
4.8/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.9/5
Verified Customer Support
Impulsify’s customer support processes haven’t yet been verified by Hotel Tech Report.
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ImpulsePoint by Impulsify Overview
ImpulsePoint by Impulsify Overview
ImpulsePoint is a cloud-based POS and Inventory Management solution designed for grab-and-go markets, pantries and gift shops. Offering both front desk and guest-facing POS solutions, ImpulsePoint automates every aspect of hotel retail with barcode scanners, automatic price retrieval, inventory and replenishment tools, and robust reporting to show managers where they are succeeding and where they ...
About Impulsify View website
Founded in 2013 | Headquarters in Denver, CO | 19 employeesImpulsify is a woman-owned technology company based in Denver, CO. We provide a complete Retail Management System designed for unattended retail in hotel lobbie...
1/6
Integrates with
- Restaurant Management Software
- Property Management Systems
Need a custom integration?
What customers love about ImpulsePoint by Impulsify
96% recommend
Front Office Manager from Branded Hotels in Tigard (United States)
Easy to navigate interface and large icons made it easy for my team to use and the accounting and inventory features made it easy to maintain and run!
Hospitality Consultant from Branded Hotels in Campbell (United States)
The ImpulsePoint system is easy to use and install, and working with Janine and Tammy made the process even easier! Impulisfy listened to my program needs and custom-developed a marketplace program that included integrat...
General Manager from Branded Hotels in Portland (United States)
* Impulsify's retail solution embodies so much more than their best-of-class software. * Teaching clients how to purchase, price, merchandise and manage inventory with ImpulsePoint is just the beginning. * with Impuls...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Our hotel customers love the self check-out kiosk and charging items to their room because it's integrated into the PMS system. It's fantastic for additional ROI - hotels were previously losing revenue because guests didn't want to wait in line to pay for their items. Also, the data that the hotels...
by Jill Rigsbee (iDEAL Hospitality Partners Group) on December 08, 2021
Question:
What differentiates this product or service from the competition?
Answer:
There is no other retail store provider for hotels that understands retail like Impulsify. They do literally everything a hotel needs from A-Z, from design/construction, to top selling item placement, to the technology of self-check-out. Impulsify understands the unique needs of hotels in the ret...
by Jill Rigsbee (iDEAL Hospitality Partners Group) on December 08, 2021
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Hotel Retail is more important to revenue and guest needs more than ever. The retail redesign and healthier food options is here to stay and no one does it better than Impulsify. They are the industry leader in design and construction, item retail maximization, and technology that lets guest check...
by Jill Rigsbee (iDEAL Hospitality Partners Group) on December 08, 2021
Recommended by
Jill Rigsbee
CEO @ iDEAL Hospitality Partners Group
Features
Want to go behind the scenes and see how ImpulsePoint by Impulsify works?
Clients & references
References & testimonials
[Impulsify] “gets it” when it comes to the hotel pantry business. They were able to see where Hilton was going with its simple “pilot” pantry inventory tracking program. [Their] vision led to ...
At the time we were introduced to Impulsify, our suite shops were not profit centers - they were rarely breaking even month to month. Once we rolled out the Impulsify system, all that changed. Within ...
Featured partners
Case studies
Awards & Certifications
Active Markets
MARKETS SERVED
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- United States of America
January 05, 2022
ImpulsePoint by Impulsify Review: User Friendly
Hotel Manager from Branded Hotels in New York (United States of America)
Recommend
10/10
What do you like most?
First time using this system and did not need a beginners training because everything is simplified and easy to navigate.
What do you dislike or think could be improved?
I have no suggestions on what to improve with the system. It's very user friendly. The scanner sometimes does not pick up an items UPC when the guest uses it, but that just may be user error.
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
December 21, 2021
ImpulsePoint by Impulsify Review: Impulsify
AGM from Limited Service & Budget Hotels in Glen Allen (United States of America)
Recommend
8/10
What do you like most?
Having a easy way to run an inventory report is great! And the ease of knowing cost of goods and profits is very helpful.
What do you dislike or think could be improved?
Payment processing. Better interfacing with OnQ. We would like to be able to process the payments for credit cards & cash in Impulsify versus only being able to charge the items then having to finish th...
Customer Support
5
Ease of Use
5
Value for money
3
Implementation
4
On Apr 29, 2022 Janine W. from Impulsify replied:
December 10, 2021
ImpulsePoint by Impulsify Review: User-friendly
Front Desk Supervisor from Branded Hotels in Granbury (United States of America)
Recommend
9/10
What do you like most?
The website is very user-friendly, I was able to learn every process ImpulsePoint has to offer without any training needed.
What do you dislike or think could be improved?
It would be wonderful if you could provide an option to delete archived items. Also, decreasing the amount of Manual Posts having to be posted after an update.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
On Apr 29, 2022 Janine W. from Impulsify replied:
We now have a fully integrated option for credit card users that eliminates the need to reconcile cr...
December 08, 2021
ImpulsePoint by Impulsify Review: Easy to use and saves time
Front Office Manager from Resorts in Gulf Breeze (United States of America)
Recommend
10/10
What do you like most?
- not having to memorize the price of goods and not having pricing lists - replacement report is very useful to daily operations, it saves time - inventory is much easier than before
What do you dislike or think could be improved?
- sometimes a transaction does not complete right away and Impulsify asks that transaction be put in manually in PMS system and then the sale gets posted a second time on its own
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4
On Apr 29, 2022 Janine W. from Impulsify replied:
We now have a fully integrated Credit card option for OnQ and Opera users. Reach out if you would li...
December 07, 2021
ImpulsePoint by Impulsify Review: Love using Impulsify!
General Manager from Hostels in Farmville (United States of America)
Recommend
9/10
What do you like most?
Checks on you & lets you know if your doing good/ need improvement. Gives you the steps to help yourself.
What do you dislike or think could be improved?
Tweak to go between with OnQ and Impulsify to make sure they are communicating with each other. Other than that, nothing else.
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5
December 07, 2021
ImpulsePoint by Impulsify Review: love it
front office supervisor from Motels in St. Louis (United States of America)
Recommend
10/10
What do you like most?
i love being able to keep track of my inventory and seeing what's selling the best. to see what not preforming and what my profits are
What do you dislike or think could be improved?
to be able to delete products not being carried instead of just archived. and to be able to opt out or mark certian products not to be listed in low performance as some otc don't sell often
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
Implementation fee
$1000-$2500
Monthly subscription (Flat)
Less than $500/month
Recent News & Content
Recent articles
Resources & reports
Digital Signage & Lobby Technology
Published by Impulsify
2021 Best Sellers Hotel Retail Guide
Mobile Ordering & Room Service
Published by Impulsify
Grab & Go For It! Hotel Retail Guide
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Regional Director of Operations from City Center Hotels in San Jose (United States)
The ability to see what the top sellers are within a revenue center of the property that most of the time is not profitable unless you have ImpulsePoint