Event Temple vs. Highfive: Which Is Right for You?

Updated October 8, 2026  ·  434 verified reviews analyzed

TLDR

We analyzed 434 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Event Temple shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like PCI Compliant Payments and Contact Management/CRM.

Highfive shines .

See the full breakdown below ↓

How Does Event Temple Compare to Highfive?

Side-by-side ratings based on 434 verified hotelier reviews on HTR.

HTScore
100
0
Likelihood to Recommend
97%
0%
Ease of Use
4.8/5
0.0/5
Customer Support
4.9/5
0.0/5
Value for Money
4.7/5
0.0/5
Starting Price From $400/mo Contact sales
Verified Reviews 434 0

What Are the Pros and Cons of Event Temple vs Highfive?

After analyzing 434 verified reviews, Event Temple users most value its ease of use and fast onboarding, customer support and onboarding help, workflow, task management and sales process automation, while Highfive users highlight . Click any theme to see what reviewers say.

Event Temple Event Temple Highfive Highfive
Pros
+ Ease of use and fast onboarding ▾
+ Customer support and onboarding help ▾
+ Workflow, task management and sales process automation ▾
+ Booking views, event diary and pipeline visibility ▾
Cons
− Customization, templates and document design ▾
− PMS and Mews integration / room block syncing ▾
− Reporting, analytics and export flexibility ▾

Event Temple vs Highfive: Rankings by Hotel Segment

How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Event Temple Event Temple Highfive Highfive
Small (10-24 rooms) ▾ #2 44 reviews —
Mid-Size (25-74 rooms) ▾ #1 247 reviews —
Large (75-199 rooms) ▾ #1 37 reviews —
X-Large (200+ rooms) ▾ #1 29 reviews —

By Property Type

Segment Event Temple Event Temple Highfive Highfive
Boutique ▾ #1 179 reviews —
Luxury ▾ #1 107 reviews —
Branded / Chain ▾ #1 160 reviews —
Extended Stay ▾ #1 30 reviews —

By Region

Segment Event Temple Event Temple Highfive Highfive
North America ▾ #2 197 reviews —
Europe ▾ #1 139 reviews —
Asia Pacific #1 4 reviews —

The Decision

Choosing between Event Temple by Event Temple and Highfive hinges on what your hotel needs most. Event Temple is an established, highly-rated event management system designed specifically for the hospitality industry, while Highfive is a video conferencing solution aimed at improving internal communication. Their core functions differ significantly—Event Temple streamlines event sales and management, whereas Highfive enhances meeting quality. Which one aligns better with your hotel’s priorities?

Event Temple’s comprehensive review footprint and recent user feedback make it the more reliable choice for hoteliers. With over 300 reviews and a 4.97/5 overall score, it demonstrates consistent customer satisfaction. Highfive, by contrast, has no recent reviews, reducing confidence in its current performance. Are you prioritizing a proven, hotel-focused platform?

Is Event Temple or Highfive Better for Hotels?

Event Temple is built expressly for hotels and venues managing multiple events, offering features like CRM, customizable proposals, task management, and integrated payments—features that directly support your sales and event operations. Highfive’s video conferencing system, while excellent for internal meetings, doesn’t cater specifically to hotel event management needs.

Event Temple’s broad feature set, including eSignatures and diagramming tools, addresses the unique complexities of hotel events, reducing manual work and errors. Conversely, Highfive’s simplified, hardware-based video solutions may enhance internal communication but won’t impact your event booking processes directly. How critical is specialized event management for your hotel’s revenue?

Event Temple vs Highfive: Which Should Your Hotel Choose?

If your hotel seeks a dedicated platform to streamline sales, event planning, and client communication, Event Temple is the clear choice. Its extensive features—like CRM, customizable templates, and client portals—support end-to-end event management, boosting efficiency and revenue.

For teams that need reliable, high-quality video meetings to coordinate internally or connect with clients, Highfive might seem appealing. However, with no recent reviews or hotel-specific features, it’s less suited for managing your core hotel operations. If your priority is expanding event sales and improving operational workflows, Event Temple is the stronger option.

Is Event Temple or Highfive Easier to Use?

Event Temple scores 4.83/5 for ease of use, with reviewers citing its intuitive, straightforward interface and helpful onboarding process. Customers highlight that new staff can learn it quickly, and the system consolidates complex event details into simple workflows.

Highfive, lacking recent reviews, can’t be evaluated accurately on usability. Its hardware-centric approach is generally designed for simplicity but isn’t tailored to your hotel’s event-specific needs. Given the detailed positive feedback for Event Temple’s user-friendliness, edge: Event Temple.

Which Has Better Features: Event Temple or Highfive?

Event Temple offers 10 unique features, including eSignatures, PCI-compliant payments, CRM, diagramming, and client portals—many designed specifically for hotel event management. Highfive, however, lacks dedicated hotel or event features and provides no unique functionalities beyond video conferencing.

If your hotel needs integrated event management tools, Event Temple’s feature depth is unmatched. Highfive’s offerings are limited to high-quality video meetings, which are useful but don’t directly support your event or sales operations. Edge: Event Temple.

Which Has Better Customer Support: Event Temple or Highfive?

Event Temple boasts a 4.87/5 customer support rating from over 300 reviews, with users praising its prompt, helpful assistance and onboarding. Customers report that the support team is proactive, making adoption smooth and resolving issues effectively.

Highfive’s lack of recent reviews prevents a clear evaluation of its support quality. With no recent customer feedback or detailed support ratings available, it’s difficult to compare. Based on proven support excellence, edge: Event Temple.

Which Has More Integrations: Event Temple or Highfive?

Event Temple has 17 verified partner integrations, including PMS systems like Opera and Mews, and property management tools such as Cloudbeds and RMS. Highfive currently has no verified integrations, limiting its utility to hardware and basic software.

For a hotel seeking a connected platform that integrates with existing property systems, Event Temple’s extensive partner network is advantageous. Highfive’s isolated hardware/software approach restricts its compatibility. Edge: Event Temple.

Which Do Hoteliers Rate Higher: Event Temple or Highfive?

Event Temple’s reviews, with 43 in the last six months, consistently give it a 4.97/5 rating, with a 97% likelihood to recommend. Hotels across various segments, from luxury to boutique, praise its ease of use, feature set, and support.

Highfive has no recent hotel reviews, making it impossible to gauge user satisfaction in the hotel industry. Without recent data, the clear choice is Event Temple, especially for hotels valuing proven performance and user feedback.

How Much Do Event Temple and Highfive Cost?

Event Temple charges a flat $400 monthly fee, with no trial or implementation fees disclosed. It offers a straightforward subscription model suitable for hotels seeking predictable expenses.

Highfive does not publish specific pricing publicly; it uses per-room or per-user models in other contexts, but details for hotel use are unclear. Given the transparent, consistent pricing of Event Temple, it offers better budgeting predictability.

What Type of Hotel Should Use Event Temple?

  • Hotels that manage multiple events weekly, looking to automate and unify sales, booking, and client communication.
  • Hotels seeking to improve sales workflows with CRM, proposals, and task management tools.
  • Hotels that desire customizable templates for proposals, contracts, and event documents.
  • Hotels that want integrated payment and client portal capabilities.
  • Teams that handle complex event planning, coordination, and resource allocation.

Not ideal if:

  • Your hotel only hosts occasional events with minimal management needs.
  • You lack dedicated sales staff or event teams.
  • Your primary concern is internal communication rather than event management.

What Type of Hotel Should Use Highfive?

  • Hotels with large internal teams that require high-quality, reliable video conferencing for staff coordination.
  • Hotels that need simple, cost-effective solutions for virtual meetings or remote collaboration.
  • Hotels prioritizing hardware-based video systems for multiple meeting rooms.
  • Hotels with existing infrastructure that wants straightforward, scalable meeting technology.

Not ideal if:

  • Your hotel relies heavily on event management software.
  • You need hotel-specific features like CRM, proposals, or client portals.
  • Your focus is on external customer communication or sales.

The Bottom Line for Hotels

Event Temple is a comprehensive, hotel-focused event management platform with a proven track record of high satisfaction and extensive features. Its ability to handle complex event workflows, integrate with property systems, and support sales processes makes it a vital tool for hotels aiming to grow their event revenue.

Highfive, while excellent for enhancing internal communication via video, doesn’t serve your core hotel operations. Its niche is internal meetings, not event or sales management.

If your hotel needs a reliable, feature-rich platform to boost event sales and streamline operations, Event Temple is the clear choice. It’s supported by recent reviews, a broad feature set, and a strong customer satisfaction record.

Choose Highfive only if your primary goal is improving staff communication with a simple, high-quality video system, and your hotel doesn’t require dedicated event management tools. For most hotels, Event Temple’s specialization and recent performance data make it the smarter investment.

How Much Do Event Temple and Highfive Cost?

Event Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Event Temple Event Temple Highfive Highfive
Starting Price From $400/mo —

Feature Comparison: Event Temple vs Highfive

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Event Temple Event Temple Highfive Highfive
▾ Prospecting & Lead Gen
100%
0%
Contact Management/CRM
▾ Inquiry Management
100%
0%
Lead Forms
▾ Proposal Management
100%
0%
Customizable BEO, Proposal and Contract Documents
eSignatures
Content & File Management
Diagramming & Floorplanning
▾ Workflow Automation
100%
0%
Task Management (Tasks & Reminders)
Client Communication Portal
Content & File Management
▾ Contracts & Approvals
100%
0%
eSignatures
Customizable BEO, Proposal and Contract Documents
Contact Management/CRM
Diagramming & Floorplanning
▾ Communication & Collaboration
80%
0%
Client Communication Portal
Itinerary Printouts
Content & File Management
Attendee Messaging
Contact Management/CRM
▾ Payments & Compliance
100%
0%
PCI Compliant Payments
▾ Attendee Management
25%
0%
Event Checkin Management
Contact Management/CRM
Meal Planning
Seating Management
▾ Event Planning
34%
0%
Meal Planning
Seating Management
Diagramming & Floorplanning

Real-World Results: Event Temple vs Highfive by Business Goal

We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Event Temple MOA Berlin Small
+ 99% Seamless Onboarding and Quick Support
+ Mercure Hotel MOA Berlin experienced nearly perfect onboarding and received prompt support, ensuring a smooth transition and minimal disruption to their operations.
+ The hotel saw a 50% increase in the speed of their booking process, thanks to Event Temple's improved user experience, which streamlined operations and enhanced guest interactions.

"Whenever we encounter an issue or require assistance, they're just a click away, ready to provide prompt and effective solutions."

Katja Issig
Katja Issig
Head of Convention & Events at MOA Berli...
Highfive Highfive

No published case study for this goal yet.

Improve Guest Experience
Event Temple Prestige Hotels Mid-Size
+ 10-15% increase in revenue across the board since implementing Event Temple
+ Simplified processes as staff can customize pre-built templates that are 90% complete
+ Polished brand identity through consistent and professional documents and communications

"The number one thing our team appreciates about Event Temple is the consistency it brings across our entire brand. With 19 different properties utilizing the platform, everyone can..."

Jessica Dowswelll
Jessica Dowswelll
Director of Group Sales
Highfive Highfive

No published case study for this goal yet.

Event Temple vs Highfive: The Bottom Line

Event Temple
Event Temple
4.8/5 from 434 reviews

What hoteliers love

Ease of use and fast onboarding 97% positive

A dominant positive is that Event Temple is considered intuitive, easy to learn and suitable for both new and experienced hotel staff. Reviewers often... A dominant positive is that Event Temple is considered intuitive, easy to learn and suitable for both new and experienced hotel staff. Reviewers often connect this usability to faster onboarding, smoother team adoption and less training overhead, which matters for small sales teams and multi-property groups.

Customer support and onboarding help 94% positive

Support is a major differentiator in these reviews: users repeatedly praise responsive, knowledgeable and hands-on help during implementation and dail... Support is a major differentiator in these reviews: users repeatedly praise responsive, knowledgeable and hands-on help during implementation and daily use. This support is often described as a reason teams can adopt Event Temple successfully, especially when dealing with integrations, configuration questions or process changes.

Workflow, task management and sales process automation 77% positive

Many reviewers say Event Temple improves accountability by keeping tasks, follow-ups and booking steps organized across departments. They like automat... Many reviewers say Event Temple improves accountability by keeping tasks, follow-ups and booking steps organized across departments. They like automated reminders and workflows, but also want more powerful assignment logic, better calendar views, and smoother task handling so teams can manage larger volumes without repetitive manual actions.

Where hoteliers push back

Customization, templates and document design 45% negative

Users value how much Event Temple can be tailored, from custom documents and workflows to property-specific templates and intake forms. At the same ti... Users value how much Event Temple can be tailored, from custom documents and workflows to property-specific templates and intake forms. At the same time, many want more design flexibility, easier editing after data is populated, better multilingual support and fewer manual workarounds when adapting documents to hotel standards.

PMS and Mews integration / room block syncing 59% negative

Reviewers frequently say Event Temple saves time when it syncs with PMS tools, especially Mews, but this is also one of the most common pain points. M... Reviewers frequently say Event Temple saves time when it syncs with PMS tools, especially Mews, but this is also one of the most common pain points. Many mention bumpy, one-way or incomplete syncing for room blocks, rates, occupancy, postings and updates, creating manual re-entry and risking errors in hotel operations.

Unique capabilities

eSignatures PCI Compliant Payments Customizable BEO, Proposal and Contract Documents Lead Forms Task Management (Tasks & Reminders)
4.8/5 ease of use 4.9/5 support 19 integrations
Visit Profile
Highfive
Highfive
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Event Temple 5.0 vs 0.0 (+5)
Ease of Use Event Temple 4.8 vs 0.0 (+4.8)
Customer Support Event Temple 4.9 vs 0.0 (+4.9)
Value for Money Event Temple 4.7 vs 0.0 (+4.7)
Onboarding Event Temple 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Event Temple vs Highfive

Can Event Temple replace Highfive?

It depends on your requirements. Event Temple and Highfive share many core Event Management Software features, but each has unique capabilities. Event Temple offers 19 verified integration partners, while Highfive offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Event Temple leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Event Temple or Highfive offer a free plan?

Event Temple: No. Highfive: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Event Temple and Highfive?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Event Temple has an HT Score of 100 and Highfive has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality ▾

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness ▾

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score ▾

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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