Event Temple vs. Tripleseat:
Which Is Right for You?

The Decision

Choosing between Event Temple by Event Temple and Tripleseat by Tripleseat hinges on your hotel’s specific needs for event management. Both platforms aim to streamline event sales and coordination, but they diverge in scope, user experience, and integrations. Event Temple, with its higher ratings and recent reviews, has established itself as a more trusted, comprehensive solution for hotel event teams. So, which platform aligns best with your operational priorities?

Is Event Temple or Tripleseat Better for Hotels?

Event Temple and Tripleseat both serve the core purpose of managing events, but they do so differently. Event Temple offers a wide array of sales tools, CRM features, and integrations tailored for hotels managing multiple property types, especially those seeking a full-scale CRM and sales automation. Tripleseat emphasizes ease of use, client communication, and event coordination, especially for properties that prioritize quick lead responses and inter-departmental collaboration. Which of these approaches best fits your hotel’s scale and focus?

Event Temple’s strength lies in its deeper CRM integration, customizable templates, and extensive partner network, making it suitable for hotels seeking detailed analytics and automation. Tripleseat, while slightly less feature-rich, excels in simplicity, rapid onboarding, and a strong user community, particularly for mid-sized hotels and event-focused teams. Do you need a broader sales and event management suite, or a straightforward platform with fast deployment?

Event Temple vs Tripleseat: Which Should Your Hotel Choose?

If your hotel requires a comprehensive, customizable system with powerful sales tools, go with Event Temple. Its high review count (309 reviews, including 44 recent ones) and top scores (4.97/5 overall, 4.83/5 ease of use) demonstrate a solid track record among hoteliers, especially those in luxury, boutique, and branded segments. Conversely, if your hotel prioritizes ease of use, rapid setup, and strong inter-departmental communication, Tripleseat’s simpler interface (4.78/5 overall, 4.53/5 ease of use) makes it an attractive option.

For hotels with complex sales workflows, detailed reporting needs, and an emphasis on automation, Event Temple’s deeper CRM and extensive integrations make it the better choice. If your team values quick adoption, minimal training, and effective communication tools, Tripleseat’s straightforward approach will serve you well. Which of these profiles describes your team’s priorities?

Is Event Temple or Tripleseat Easier to Use?

Event Temple scores a 4.83/5 for ease of use, with many reviews praising its intuitive interface and straightforward onboarding process. Users highlight its user-friendly design, making training and adoption faster, even for teams new to event management software. Support ratings are also high at 4.87/5, with users noting prompt and helpful onboarding assistance.

Tripleseat’s ease of use, rated at 4.53/5, is still quite strong, but some users mention initial navigation challenges and a “messy” layout. Support is good, with quick responses, but the interface’s simplicity doesn’t quite match Event Temple’s clarity. Edge: Event Temple.

Which Has Better Features: Event Temple or Tripleseat?

Event Temple offers a broad set of features—10 shared functionalities plus numerous unique tools like customizable templates, e-signatures, and advanced CRM capabilities. It also provides sales workflows, pace reports, and automation features designed for hotels managing multiple properties. Tripleseat, on the other hand, has only one exclusive feature: seating management, but it excels in client communication and proposal handling.

While Tripleseat’s digital contracts and lead forms are valuable, Event Temple’s extensive feature set, including customizable reports, automated workflows, and integrations, makes it a more versatile platform for hotels with diverse needs. Which features are most critical for your team?

Edge: Event Temple.

Which Has Better Customer Support: Event Temple or Tripleseat?

Event Temple’s support ratings are notably higher at 4.87/5, with many reviews emphasizing its responsive, knowledgeable team. Clients appreciate the prompt onboarding and ongoing assistance, often quoting how helpful and accessible the support staff are, especially during implementation.

Tripleseat supports its users well with a 4.55/5 rating, with quick responses and helpful guidance, but some users describe the support experience as less personalized. Event Temple’s higher ratings and recent positive reviews position it as the more reliable support option. Edge: Event Temple.

Which Has More Integrations: Event Temple or Tripleseat?

Event Temple boasts 17 verified partnerships, including integrations with RoomRaccoon, RMS, and Cloudbeds, alongside common partners like Stayntouch and Stripe. Tripleseat offers 15 verified partners, including popular connections like Opera, WebRezPro, and Tripadvisor, with six shared integrations.

Both platforms excel in connecting with hospitality and payment systems, but Event Temple’s broader partner network gives it a slight edge for hotels seeking extensive automation. Which integrations are non-negotiable for your operations?

Edge: Event Temple.

Which Do Hoteliers Rate Higher: Event Temple or Tripleseat?

Event Temple’s reviews are more recent, with 44 in the last six months, and consistently high scores (overall 4.97/5, NPS 9.7/10). Hotels across segments—particularly luxury, branded, and city center—rate it higher, citing ease of use, support, and feature richness. The platform’s 97% likelihood to recommend underscores strong satisfaction.

Tripleseat’s reviews, while positive, are fewer and less recent, with an overall rating of 4.78/5 and a 91% likelihood to recommend. Boutique and medium-sized hotels appreciate its simplicity, but the more recent and abundant reviews favor Event Temple.

Edge: Event Temple.

How Much Do Event Temple and Tripleseat Cost?

Both products are priced at $400 per month, with no trial or implementation fees. The pricing models are straightforward, making it easy for your team to compare the value directly.

Since costs are identical, your decision should focus on feature set and support quality rather than price alone.

What Type of Hotel Should Use Event Temple?

• Hotels that manage multiple properties or large event portfolios.
• Teams seeking detailed CRM and sales automation.
• Hotels in luxury, branded, or city center segments aiming for data-driven decision-making.
• Properties that value extensive integrations and customizable templates.
• Hotels that prioritize high-quality support and onboarding.

Not ideal if your hotel is small, with minimal event volume, or if you need simple scheduling tools.

What Type of Hotel Should Use Tripleseat?

• Hotels that need a quick, easy-to-implement solution.
• Teams that prioritize communication and collaboration over complex features.
• Medium-sized hotels with a focus on sales pipeline and client engagement.
• Properties looking for rapid onboarding and minimal training.
• Hotels that want to streamline departmental communication and proposals.

Not ideal if your hotel requires deep CRM customization, extensive automation, or advanced reporting.

Event Temple vs Tripleseat: The Bottom Line for Hotels

Event Temple stands out for its comprehensive, feature-rich approach, making it ideal for larger, more complex hotel operations. Its high review count, recent positive feedback, and extensive integrations make it the most reliable choice for hoteliers seeking detailed control over sales and event management processes.

Tripleseat offers a simpler, more approachable platform, suitable for mid-sized hotels that prioritize ease of use and quick deployment. Its strong communication tools and user-friendly interface make it a good fit for properties that want to improve operational efficiency without the complexity.

If your hotel values in-depth CRM capabilities, extensive integrations, and top-tier support, Event Temple is the clear winner. If your focus is rapid onboarding, straightforward event management, and fostering team collaboration, Tripleseat may serve you better.