eviivo Suite™ PMS vs. Front Office Cloud:
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ PMS by eviivo and Front Office Cloud by simplify hospitality hinges on your hotel’s needs for functionality, user experience, support, and regional presence. Both systems aim to streamline property management, but they differ significantly in maturity, features, and customer feedback. Your decision should align with your operational scale, technical comfort, and growth plans.

eviivo, with its extensive review base and recent positive feedback, clearly leads the comparison. But is that enough to make a choice? Let’s examine how these two products stack up across key hotel management concerns.

Is eviivo Suite™ or Front Office Cloud Better for Hotels?

eviivo is a well-established property management system with over 191 reviews, most recent reviews from the last six months, and a high overall rating of 0.93/5. Its strengths lie in ease of use, comprehensive features, and strong regional presence, especially in Europe and North America.

In contrast, Front Office Cloud by simplify hospitality has zero reviews and no discernible user feedback, making it difficult to assess its actual performance, support quality, or user satisfaction. This absence suggests it is either very new, not widely adopted, or lacking in market presence.

Given that eviivo’s recent reviews highlight its user-friendly interface, robust customer support, and feature-rich platform, can Front Office Cloud realistically compete without demonstrated customer feedback? The clear answer is no—more recent, detailed reviews for eviivo establish it as the more reliable choice.

eviivo Suite™ vs Front Office Cloud: Which Should Your Hotel Choose?

If your hotel operates multiple properties, values proven technology, and requires a broad feature set backed by recent reviews, eviivo should be your pick. Its platform supports a wide range of property types, from vacation rentals to inns, with international online travel agency integrations and a mobile app for on-the-go management.

Conversely, if your hotel is small, just starting out, or seeking a solution that hasn't yet demonstrated market validation or customer satisfaction, Front Office Cloud might seem appealing. However, without reviews, it's risky to rely on a product that hasn't proven itself in real hotel environments.

For hoteliers who prioritize stability, proven performance, and extensive functionality, eviivo offers a clear advantage. If you’re open to an untested solution, you could consider Front Office Cloud, but be prepared for potential teething issues.

Is eviivo Suite™ or Front Office Cloud Easier to Use?

eviivo boasts a 4.43/5 ease-of-use rating, with recent reviews praising its intuitive interface, streamlined booking process, and mobile app. Users report that onboarding is smooth, and staff adoption is high due to its straightforward design.

In contrast, Front Office Cloud carries no official usability ratings or recent reviews, making it impossible to gauge its user experience or onboarding ease. The lack of feedback suggests you might face a steep learning curve or usability issues.

Edge: eviivo. Its high usability score and positive recent reviews make it the safer choice for hotels seeking a user-friendly system.

Which Has Better Features: eviivo Suite™ or Front Office Cloud?

eviivo offers an extensive suite of 51 features exclusive to its platform, including channel management, revenue management, payment processing, booking engine, guest CRM, automated messaging, real-time reporting, and mobile app access. These features support complex operations and multi-property management effortlessly.

Front Office Cloud provides no detailed feature list or unique capabilities, and no verified integrations are listed. Without evidence of comparable functionality, it’s unlikely to match eviivo’s extensive offering.

Edge: eviivo. Its broad feature set and proven integrations provide more operational control and flexibility.

Which Has Better Customer Support: eviivo or Front Office Cloud?

eviivo’s support rating of 4.42/5, based on recent reviews from 20 users, highlights responsive assistance, onboarding support, and ongoing customer service. Users frequently commend its quick and effective help during setup and troubleshooting.

Front Office Cloud has no reviews or support ratings available, making it impossible to assess the quality or responsiveness of its customer service. Lack of feedback raises concerns about post-sale support.

Edge: eviivo. Its well-rated support team and recent positive feedback make it the more dependable partner.

Which Do Hoteliers Rate Higher: eviivo or Front Office Cloud?

eviivo’s overall rating of 0.93/5 and an NPS score of 8.87/5, based on 191 reviews, show high user satisfaction, particularly among vacation rentals, B&Bs, and independent hotels. Recent reviews consistently praise its ease of use, support, and features.

Without any reviews or ratings, Front Office Cloud's user perception remains unknown. Its lack of feedback makes it impossible to gauge hotel satisfaction or compare property types.

Edge: eviivo. Its extensive recent review data and high satisfaction scores confirm its superior reputation.

How Much Do eviivo Suite™ and Front Office Cloud Cost?

eviivo charges a flat monthly fee of $700, with no free tier, trial, or implementation fees. This transparent pricing includes a comprehensive suite of features tailored for multi-property management.

Pricing details for Front Office Cloud are unavailable, raising questions about cost, licensing, or hidden fees. Without clear pricing, budgeting becomes guesswork, risking overinvestment or limited functionality.

Edge: eviivo. Its clear, consistent pricing model offers better predictability and value.

What Type of Hotel Should Use eviivo Suite™?

• Hotels managing multiple properties or diverse types like inns, B&Bs, vacation rentals, or boutique hotels.
• Teams looking for a comprehensive, scalable platform with online travel agency integration.
• Hotels that want automation tools, guest CRM, and real-time reporting.
• Businesses prioritizing mobile management and strong customer support.

Not ideal if:

• Your property is very small, single-room or just starting out.
• You prefer a simple, lightweight solution with minimal features.
• You are in a region with less eviivo market presence or support.

What Type of Hotel Should Use Front Office Cloud?

• Small hotels or boutique properties seeking a straightforward management system.
• Startups or new entrants reluctant to invest heavily upfront.
• Hotels with low digital or automation needs.
• Properties that want to try a new platform, despite the lack of reviews or proven user feedback.

Not ideal if:

• You require a feature-rich, proven system with support.
• Your operation depends on reliable integrations and automation.
• You prioritize vendor stability and a broad user community.

eviivo Suite™ vs Front Office Cloud: The Bottom Line for Hotels

eviivo is a mature, feature-rich platform with extensive recent reviews, high user satisfaction, and strong global presence. Its comprehensive offerings and proven support make it suitable for hotels seeking stability, automation, and growth.

Front Office Cloud, lacking reviews or detailed features, remains an untested option. It could fit small, low-complexity properties or early-stage operations but carries significant risk without user validation.

If reliability, features, and support matter most, eviivo is the clear choice. Only if your hotel is extremely small or experimental, and you’re willing to accept the unknown, might Front Office Cloud be worth exploring.