The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
GoldenUp shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while GoldenUp users highlight . Click any theme to see what reviewers say.
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GoldenUp |
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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GoldenUp |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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GoldenUp |
|---|---|---|
| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
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GoldenUp |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing the right property management system (PMS) hinges on your hotel’s specific needs—whether operational efficiency, advanced revenue management, or seamless integrations are your priorities. Both eviivo Suite™ and GoldenUp aim to streamline management and boost profitability, but they serve very different functions. eviivo’s all-in-one platform focuses on booking, guest communication, and channel management, while GoldenUp specializes in AI-driven revenue insights. Which aligns better with your hotel’s strategic goals?
eviivo Suite™ boasts a robust, feature-rich environment with a proven track record and more recent, detailed reviews. GoldenUp’s niche is more about revenue optimization using AI, but its lack of public reviews and limited market presence make it less compelling for many hoteliers. Do you want a comprehensive management tool or a specialized revenue system?
eviivo Suite™ is designed to handle a broad spectrum of property types—from B&Bs and vacation rentals to small hotels—offering functionalities like booking management, channel distribution, guest communication, and reporting. Its extensive feature set is supported by over 191 reviews, with recent feedback highlighting its ease of use and customer support, making it a well-rounded choice for operators seeking operational control.
GoldenUp, on the other hand, does not have publicly available reviews or a significant user base, and its main focus is on AI-driven revenue insights. Its capabilities are centered on analyzing financial data and suggesting strategies, but with no recent user feedback, it lacks the validation that makes eviivo a more reliable option for most hotels. Are you seeking a proven, comprehensive PMS, or just a revenue tool?
If your hotel needs a complete property management system that simplifies reservations, guest communications, and distribution, eviivo Suite™ is the better pick. It’s especially suitable if you want a trusted platform with a strong support network, a mobile app, and integrations with major OTAs, proven by its high review count and recent positive feedback.
If your primary focus is on maximizing revenue through sophisticated analytics without necessarily managing day-to-day operations, GoldenUp’s AI-driven insights could be appealing. However, its lack of user reviews and industry presence suggest it’s better suited for revenue teams within larger hotel chains or hospitality companies already using other management tools and looking for supplementary revenue optimization.
eviivo Suite™ has a user rating of 4.43/5 for ease of use and a support rating of 4.42/5, with recent reviews praising its intuitive interface and onboarding process. Users note that the platform’s centralized dashboard and mobile app facilitate managing multiple properties efficiently, with some room for improvement in mobile app development.
GoldenUp’s ease of use cannot be assessed due to the absence of reviews or user feedback. Without publicly available insights, it’s impossible to gauge its user interface or onboarding experience.
Edge: eviivo Suite™.
eviivo Suite™ offers over 51 features exclusive to its platform, including a channel manager, booking engine, revenue management, guest CRM, automated task management, online check-in/out, and integrated payment processing. Its comprehensive suite supports operational needs from reservations to staff scheduling, making it a versatile tool.
GoldenUp’s features are limited to AI-based revenue insights, with no distinct or additional property management functions publicly documented. It does not offer the wide array of operational tools that eviivo provides.
Edge: eviivo Suite™.
eviivo receives high marks for customer support, with a 4.42/5 rating and recent reviews highlighting responsive, helpful onboarding and ongoing assistance. Customers like “support staff provide exemplary assistance, crucial during onboarding and troubleshooting,” which enhances confidence in platform adoption.
GoldenUp has no publicly available support ratings or reviews, leaving uncertainty about its customer service quality. Without user feedback, eviivo’s support reputation clearly stands out.
Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs, channel managers, payment systems, and marketing tools, which streamlines distribution and operational workflows. Its broad ecosystem ensures hotel managers can connect their existing systems easily.
GoldenUp has no listed integrations or verified partners, limiting its immediate utility in a connected hotel tech environment. If integrations are vital, eviivo’s extensive network provides a distinct advantage.
Edge: eviivo Suite™.
eviivo’s recent reviews, with a total of 191, highlight a 95% likelihood to recommend and strong ratings in ease of use and support, especially from small to mid-sized hotels and vacation rentals. Hotels like Hotel Garni Seestern and Hotel Zum Landsberger Hof laud its time-saving features and management flexibility.
GoldenUp has no reviews or ratings, making it impossible to gauge user satisfaction. The extensive recent feedback for eviivo makes it the more trusted choice.
Edge: eviivo Suite™.
eviivo charges a base price of $700 per month with no freemium or trial options publicly listed. Its pricing reflects the comprehensive nature of the platform and supports ongoing updates and support.
GoldenUp’s pricing details are unavailable, which could complicate budgeting and decision-making. The lack of transparent pricing favors eviivo for predictable investment.
Not ideal if you operate a very small, single-property hotel with minimal management needs or prefer a revenue-only tool.
Not ideal if you want an all-in-one property management platform or lack in-house data analysis resources.
eviivo Suite™ stands out as a comprehensive, well-supported PMS with extensive features, integrations, and a proven track record, making it suitable for a wide range of property types. Its recent reviews reinforce its reliability and user satisfaction, especially among small and mid-sized hotels.
GoldenUp offers specialized revenue insights powered by AI, but its lack of reviews, integrations, and market presence suggest it’s more suitable as a supplementary tool rather than a standalone management system. Its niche focus means it’s less versatile but potentially valuable when paired with a full PMS.
For most hoteliers, especially those seeking operational control and proven support, eviivo Suite™ remains the stronger choice. If your priority is solely maximizing revenue and you already have a management platform, GoldenUp might be worth exploring, provided it develops a track record and more transparent pricing.
According to HTR's product database, eviivo Suite™ PMS and GoldenUp share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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GoldenUp |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and GoldenUp share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while GoldenUp offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. GoldenUp: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and GoldenUp has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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