eviivo Suite™ PMS vs. GuestPro: Which Is Right for You?

Updated May 15, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.

GuestPro shines .

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to GuestPro?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
0%
Ease of Use
4.5/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 0

What Are the Pros and Cons of eviivo Suite™ PMS vs GuestPro?

After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while GuestPro users highlight . Click any theme to see what reviewers say.

eviivo eviivo GuestPro
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs GuestPro: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo GuestPro
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo GuestPro
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo GuestPro
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing between eviivo Suite™ PMS and GuestPro boils down to understanding your hotel's specific needs and evaluating which platform aligns best. Both aim to streamline operations and improve guest experiences, but their features, support, and market presence differ significantly. eviivo’s extensive review base and recent positive feedback make it a more reliable choice for most hoteliers. Are you ready to explore which platform suits your hotel best?

Quick Verdict

eviivo Suite™ is the clear leader given its robust review count, high ratings, and recent positive feedback. With 191 reviews in the last six months and a 95% likelihood to recommend, it demonstrates strong user satisfaction. GuestPro, with zero recent reviews and no available user feedback, cannot currently match its credibility. If you’re seeking proven performance, eviivo is the safer pick.

Is eviivo Suite™ or GuestPro Better for Hotels?

Both platforms address core hotel management needs—reservation handling, guest communication, and distribution. eviivo’s large, active user base and recent reviews confirm its reliability and ongoing support, while GuestPro lacks recent user feedback, making it harder to gauge its current performance. eviivo offers an array of advanced features, such as channel management and automation, that appear absent or unconfirmed in GuestPro. Do you prefer a solution with proven track record and continuous updates?

eviivo Suite™ vs GuestPro: Which Should Your Hotel Choose?

If your hotel manages multiple properties, relies heavily on online distribution, or values automation, eviivo’s extensive feature list and recent positive reviews make it the ideal choice. Its 8 core features like revenue management, guest CRM, and integrated payment processing cater to those seeking comprehensive control. Conversely, if your hotel prefers a simpler, potentially less expensive option with minimal integration needs, GuestPro might appeal—though lack of recent reviews raises questions about its current capabilities. For most hotels, eviivo offers better proven value.

Is eviivo Suite™ or GuestPro Easier to Use?

eviivo scores a 4.43/5 for ease of use, with recent reviews praising its intuitive interface and efficient onboarding, especially for independent and small hotels. GuestPro, lacking recent reviews and detailed user feedback, offers no comparable data and thus cannot be confidently rated. Based on available data, eviivo’s user experience is demonstrably stronger. Edge: eviivo Suite™.

Which Has Better Features: eviivo Suite™ or GuestPro?

eviivo boasts 51 exclusive features including channel management, revenue tracking, online check-in, and guest messaging—many not confirmed in GuestPro. GuestPro provides no detailed feature count or unique functionalities, making it difficult to compare directly. Given eviivo’s rich feature set and verified offerings, it provides more tools to optimize hotel operations. Edge: eviivo Suite™.

Which Has Better Customer Support: eviivo or GuestPro?

eviivo’s support scores 4.42/5, with recent reviews highlighting responsive, helpful assistance during onboarding and ongoing use. Multiple reviewers praise their support team for quick resolution and guidance. GuestPro offers no available recent support ratings or testimonials, making it impossible to judge. Based on current data, eviivo’s support is clearly superior. Edge: eviivo Suite™.

Which Has More Integrations: eviivo or GuestPro?

eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, as well as payment and channel management systems. GuestPro, with zero verified partners, offers no confirmed integrations. For hotels relying on extensive distribution channels, eviivo’s integrations are a significant advantage. Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: eviivo or GuestPro?

eviivo’s recent reviews and ratings position it well above GuestPro. Hoteliers in diverse segments—including vacation rentals, B&Bs, and boutique hotels—rate eviivo highly, with a 95% likelihood of recommendation. GuestPro’s lack of recent reviews prevents meaningful comparison. Given the available data, eviivo’s user ratings are substantially stronger. Edge: eviivo Suite™.

How Much Do eviivo and GuestPro Cost?

eviivo charges a $700 monthly base fee, with no mention of additional implementation costs or trial periods. GuestPro’s pricing is undisclosed, making it difficult to compare value directly. However, with proven features and ongoing support, eviivo’s pricing reflects its comprehensive service. If budget is a concern, consider the value eviivo provides.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels that operate multiple properties or manage a portfolio.
  • Teams that need automation for reservations, communication, and revenue management.
  • Hotels relying on online travel agencies for distribution.
  • Small to medium-sized properties seeking an all-in-one platform.
  • Hotels aiming to improve operational efficiency with mobile management.
  • Not ideal if your hotel:
    • Prefers a minimal or highly customized standalone solution.
    • Has very limited online distribution needs.
    • Is seeking a platform with no recent user validation.

What Type of Hotel Should Use GuestPro?

  • Hotels that prefer a simple, possibly less costly management system.
  • Small properties with minimal automation or integration requirements.
  • Hotels that do not rely heavily on online travel agency integrations.
  • Businesses seeking a lightweight PMS without complex features.
  • Not ideal if your hotel:
    • Requires ongoing support backed by recent user feedback.
    • Needs extensive automation, integrations, or advanced features.
    • Operates in a competitive online distribution environment.

eviivo Suite™ vs GuestPro: The Bottom Line for Hotels

eviivo offers a comprehensive, well-reviewed property management solution trusted by thousands of hotels worldwide. Its active user base, recent positive reviews, and extensive features make it a reliable choice for hotels of varying sizes, especially those seeking automation and integration. GuestPro, lacking recent reviews and detailed feature confirmation, remains an uncertain option and is not recommended at this stage.

If your hotel values proven performance, supported growth, and a feature-rich platform, eviivo Suite™ is the clear choice. It’s especially suitable if you operate multiple properties or need robust online distribution management.

However, if your needs are minimal, budget-conscious, or your properties are small with limited online presence, consider whether GuestPro’s offerings align with your priorities—though caution is advised given its current lack of recent user validation.

In summary, for most hoteliers, eviivo’s proven track record and recent positive feedback make it the safer, more advantageous investment.

How Much Do eviivo Suite™ PMS and GuestPro Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo GuestPro
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That GuestPro Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and GuestPro share 0 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo GuestPro
Ancillary revenue tracking
Booking Engine
Calendar view
Channel Manager
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: eviivo vs GuestPro by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

GuestPro

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
GuestPro

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
GuestPro

No published case study for this goal yet.

eviivo vs GuestPro: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Channel Manager Revenue management module Payment processing Booking Engine Calendar view
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
GuestPro
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About eviivo Suite™ PMS vs GuestPro

Can eviivo Suite™ PMS replace GuestPro?

It depends on your requirements. eviivo Suite™ PMS and GuestPro share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while GuestPro offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or GuestPro offer a free plan?

eviivo Suite™ PMS: No. GuestPro: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and GuestPro?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and GuestPro has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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