The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
GuestPro shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while GuestPro users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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GuestPro |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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GuestPro |
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
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GuestPro |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and GuestPro boils down to understanding your hotel's specific needs and evaluating which platform aligns best. Both aim to streamline operations and improve guest experiences, but their features, support, and market presence differ significantly. eviivo’s extensive review base and recent positive feedback make it a more reliable choice for most hoteliers. Are you ready to explore which platform suits your hotel best?
eviivo Suite™ is the clear leader given its robust review count, high ratings, and recent positive feedback. With 191 reviews in the last six months and a 95% likelihood to recommend, it demonstrates strong user satisfaction. GuestPro, with zero recent reviews and no available user feedback, cannot currently match its credibility. If you’re seeking proven performance, eviivo is the safer pick.
Both platforms address core hotel management needs—reservation handling, guest communication, and distribution. eviivo’s large, active user base and recent reviews confirm its reliability and ongoing support, while GuestPro lacks recent user feedback, making it harder to gauge its current performance. eviivo offers an array of advanced features, such as channel management and automation, that appear absent or unconfirmed in GuestPro. Do you prefer a solution with proven track record and continuous updates?
If your hotel manages multiple properties, relies heavily on online distribution, or values automation, eviivo’s extensive feature list and recent positive reviews make it the ideal choice. Its 8 core features like revenue management, guest CRM, and integrated payment processing cater to those seeking comprehensive control. Conversely, if your hotel prefers a simpler, potentially less expensive option with minimal integration needs, GuestPro might appeal—though lack of recent reviews raises questions about its current capabilities. For most hotels, eviivo offers better proven value.
eviivo scores a 4.43/5 for ease of use, with recent reviews praising its intuitive interface and efficient onboarding, especially for independent and small hotels. GuestPro, lacking recent reviews and detailed user feedback, offers no comparable data and thus cannot be confidently rated. Based on available data, eviivo’s user experience is demonstrably stronger. Edge: eviivo Suite™.
eviivo boasts 51 exclusive features including channel management, revenue tracking, online check-in, and guest messaging—many not confirmed in GuestPro. GuestPro provides no detailed feature count or unique functionalities, making it difficult to compare directly. Given eviivo’s rich feature set and verified offerings, it provides more tools to optimize hotel operations. Edge: eviivo Suite™.
eviivo’s support scores 4.42/5, with recent reviews highlighting responsive, helpful assistance during onboarding and ongoing use. Multiple reviewers praise their support team for quick resolution and guidance. GuestPro offers no available recent support ratings or testimonials, making it impossible to judge. Based on current data, eviivo’s support is clearly superior. Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, as well as payment and channel management systems. GuestPro, with zero verified partners, offers no confirmed integrations. For hotels relying on extensive distribution channels, eviivo’s integrations are a significant advantage. Edge: eviivo Suite™.
eviivo’s recent reviews and ratings position it well above GuestPro. Hoteliers in diverse segments—including vacation rentals, B&Bs, and boutique hotels—rate eviivo highly, with a 95% likelihood of recommendation. GuestPro’s lack of recent reviews prevents meaningful comparison. Given the available data, eviivo’s user ratings are substantially stronger. Edge: eviivo Suite™.
eviivo charges a $700 monthly base fee, with no mention of additional implementation costs or trial periods. GuestPro’s pricing is undisclosed, making it difficult to compare value directly. However, with proven features and ongoing support, eviivo’s pricing reflects its comprehensive service. If budget is a concern, consider the value eviivo provides.
eviivo offers a comprehensive, well-reviewed property management solution trusted by thousands of hotels worldwide. Its active user base, recent positive reviews, and extensive features make it a reliable choice for hotels of varying sizes, especially those seeking automation and integration. GuestPro, lacking recent reviews and detailed feature confirmation, remains an uncertain option and is not recommended at this stage.
If your hotel values proven performance, supported growth, and a feature-rich platform, eviivo Suite™ is the clear choice. It’s especially suitable if you operate multiple properties or need robust online distribution management.
However, if your needs are minimal, budget-conscious, or your properties are small with limited online presence, consider whether GuestPro’s offerings align with your priorities—though caution is advised given its current lack of recent user validation.
In summary, for most hoteliers, eviivo’s proven track record and recent positive feedback make it the safer, more advantageous investment.
According to HTR's product database, eviivo Suite™ PMS and GuestPro share 0 features. Here are the key differences — features one has that the other lacks.
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GuestPro |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and GuestPro share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while GuestPro offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. GuestPro: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and GuestPro has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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