The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Host PMS shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Host PMS users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Host PMS |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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Host PMS |
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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Host PMS |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and Host PMS depends on your hotel’s operational needs and growth plans. Both platforms aim to streamline property management, but eviivo’s extensive features and stronger market presence suggest it’s better suited for most hoteliers seeking a comprehensive solution. Host PMS, while promising, lacks the user reviews, features, and recent data to challenge eviivo’s position.
If your hotel needs a robust, proven PMS with a broad feature set, eviivo is the clear leader. Would you prefer an all-in-one platform that’s been extensively tested and reviewed, or are you open to a less-established alternative?
eviivo Suite™ and Host PMS both address core hotel management challenges, such as reservations, guest communication, and channel distribution. eviivo’s platform, with over 191 reviews and recent user feedback, clearly outperforms Host PMS, which has no recent reviews or detailed customer feedback. eviivo’s reviews highlight its ease of use, strong support, and feature set, whereas Host PMS’s lack of reviews leaves its effectiveness unverified.
The key difference is eviivo’s proven track record in diverse hotel segments and regions, especially in Europe and North America, with consistent positive feedback. Host PMS’s absence of reviews makes it difficult to assess its reliability or suitability. Given the data, eviivo’s established reputation makes it the better choice for hoteliers seeking reassurance.
If your hotel operates in multiple regions, particularly in Europe or North America, and needs a proven, feature-rich PMS, go with eviivo. Its extensive feature set—including channel management, revenue management, payment processing, and guest communication—addresses nearly every operational need in one platform. Additionally, eviivo’s latest reviews and high NPS score (8.87/5) demonstrate strong user satisfaction.
Choose Host PMS only if your hotel is willing to accept an unverified solution, perhaps suitable for very small or single-property operations where features are less critical. Since eviivo offers more recent reviews and a broader set of functionalities, it’s the safer, smarter investment for most hotels.
eviivo Suite™ consistently receives high ratings for ease of use—4.43/5—based on nearly 200 reviews, with users praising its intuitive interface and onboarding support. Its mobile app and cloud-based architecture contribute to a user-friendly experience, helping staff adapt quickly. Reviewers highlight responsive customer support as a significant advantage, further easing staff adoption.
Host PMS, by contrast, has no available ratings or reviews, making it impossible to assess its usability. Without user feedback, the platform’s ease of use remains uncertain. Edge: eviivo.
eviivo offers 51 unique features, covering everything from channel management and revenue tracking to guest messaging, online check-in, and advanced reporting. These features are absent in Host PMS, which has no listed features, suggesting limited functionality or incomplete development. eviivo’s comprehensive feature set is validated by positive reviews emphasizing its automation and operational tools.
Host PMS’s lack of feature details or verified integrations makes it difficult to compare, but eviivo’s extensive capabilities clearly position it as the more complete option. Edge: eviivo.
eviivo’s customer support is highly rated at 4.42/5, with reviews praising its responsiveness, onboarding assistance, and technical support. Users frequently mention the support team’s professionalism and quick resolution times, which are crucial during implementation and troubleshooting.
With no reviews or support ratings available for Host PMS, it’s impossible to determine its service quality. Given eviivo’s proven support record, it’s the safer bet for hotels requiring reliable assistance. Edge: eviivo.
eviivo boasts 32 verified integration partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, as well as channel managers and payment providers. These integrations enable seamless distribution and automation, reducing manual work and errors.
Host PMS has no verified integrations, limiting its connectivity and potential efficiencies. Without partnerships, it’s less capable of supporting an integrated hotel operation. Edge: eviivo.
eviivo’s recent reviews show a strong user approval rate of 95% likelihood to recommend, supported by its 8.87/5 NPS score. Hotel segments such as vacation rentals and B&Bs consistently praise its ease of management and automation. Smaller boutique and independent hotels especially value its user-friendly interface and support.
Since Host PMS has no recent reviews or ratings, it cannot be rated by hoteliers. This lack of data strongly favors eviivo as the more trusted solution for hotels of all sizes. Edge: eviivo.
eviivo charges a flat $700 monthly fee with no implementation or setup costs, providing transparent pricing. No pricing details are available for Host PMS, raising questions about its cost structure and value proposition.
Given eviivo’s clear pricing model and proven ROI, hoteliers can better evaluate its value. The absence of pricing info for Host PMS makes it difficult to compare, but eviivo’s established fee reflects its comprehensive nature.
Not ideal if: you operate a very small, single-property hotel with minimal online distribution needs or seek a platform with limited features.
Not ideal if: you need a proven platform, extensive features, or reliable support, as these are unverified in Host PMS.
eviivo Suite™ is a well-established, feature-rich PMS with a proven track record. Its extensive capabilities, recent positive reviews, and high satisfaction ratings make it a smart choice for hotels aiming to streamline operations and grow.
Host PMS remains unverified, with no recent reviews or features to support its suitability. Unless your hotel operates with very basic needs or you’re experimenting, eviivo offers a safer, more reliable solution.
If your hotel values a trusted platform with proven results, go with eviivo. For very small, straightforward operations, and if you’re willing to risk less support and features, consider Host PMS—but only if you’re prepared for the uncertainties.
According to HTR's product database, eviivo Suite™ PMS and Host PMS share 0 features. Here are the key differences — features one has that the other lacks.
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Host PMS |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Host PMS share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Host PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Host PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Host PMS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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