The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
HostWare shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while HostWare users highlight . Click any theme to see what reviewers say.
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HostWare |
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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HostWare |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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HostWare |
|---|---|---|
| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
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HostWare |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
When choosing a property management system, your hotel needs a tool that simplifies operations, boosts revenue, and enhances guest experiences. eviivo Suite™ by eviivo and Hosware FRO by HostWare both aim to solve these challenges but diverge significantly in features, market presence, and user reviews. With eviivo’s more extensive review base and recent positive feedback, it currently offers a more reliable solution for hoteliers seeking comprehensive management.
Are you ready to discover which system best fits your property’s needs?
Both eviivo Suite™ and Hosware FRO target hotel owners and property managers aiming to optimize reservations and revenue. eviivo Suite™ is an all-in-one cloud platform with extensive features, including channel management, booking engine, guest communication, and automation, designed for properties of all sizes. In contrast, Hosware FRO primarily focuses on revenue management through advanced pricing algorithms, making it ideal for hotels prioritizing dynamic pricing and occupancy optimization.
However, eviivo Suite™ has a proven track record with over 191 reviews, a high NPS score, and recent positive feedback, making it more dependable for daily hotel operations. Hosware FRO, with no recent reviews or user ratings available, remains less proven in real-world hotel environments.
Does your hotel need a comprehensive management platform or a specialized revenue tool? The choice hinges on whether you prioritize operational control or revenue maximization.
If your hotel needs a full-featured property management platform that handles reservations, guest communication, billing, housekeeping, and multi-channel integration, eviivo Suite™ is the clear choice. Its extensive feature set and global presence support diverse property types, from B&Bs to resorts, making it suitable for growing or multi-property portfolios.
On the other hand, if your primary focus is sophisticated revenue management, real-time pricing, and occupancy optimization, Hosware FRO's algorithms may appeal. However, with no reviews or user feedback, its proven effectiveness remains uncertain.
Given eviivo’s extensive market presence and recent positive reviews, it’s the safer option for hoteliers seeking reliability and a comprehensive system.
eviivo Suite™ boasts a 4.43 out of 5 ease-of-use rating, supported by a user-friendly interface, onboarding support, and a mobile app that facilitates management from anywhere. Its interface is refined based on hundreds of reviews, with users praising its intuitive workflows and helpful onboarding.
Hosware FRO, lacking review data and user feedback, provides no concrete information on usability or onboarding. Its complexity and learning curve are unknown, making it difficult to assess whether your team would adapt quickly.
Edge: eviivo Suite™.
eviivo Suite™ offers 51 unique features, including channel management, revenue tracking, payment processing, guest CRM, email marketing, online check-in/out, task management, and automation tools. Its extensive integrations with 32 verified partners, like Expedia and Booking.com, enhance its operational capabilities.
Hosware FRO's feature set appears limited to revenue management and pricing algorithms, with no additional modules or integrations listed. Its narrower scope may restrict its utility outside revenue optimization.
Edge: eviivo Suite™.
eviivo’s support scores a 4.42 out of 5, with recent reviews highlighting responsive, helpful service. Customers frequently mention their support team’s quick response and onboarding assistance, critical for smooth implementation.
Hosware FRO has no publicly available reviews or support ratings, leaving its support quality unknown. Without user feedback, you cannot be confident in its post-sale service.
Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs, experience platforms, and payment providers, ensuring broad connectivity for your property. These integrations support real-time synchronization, online bookings, and automated updates across channels.
Hosware FRO reports no verified integrations, limiting its connectivity options. Without integration capabilities, it may require manual updates, reducing efficiency.
Edge: eviivo Suite™.
eviivo Suite™ has a high user rating, with a 4.43/5 ease of use, 4.42/5 customer support, and 191 reviews, including recent ones from the last six months. Hotels across segments—especially vacation rentals and B&Bs—commend its reliability, features, and support.
Hosware FRO has no user ratings or recent reviews, so its perceived value remains unverified. Hoteliers seeking proven solutions are unlikely to favor an unreviewed product.
Edge: eviivo Suite™.
eviivo Suite™ charges a flat $700 monthly fee, with no free tier or trial available. The pricing is transparent but may be a consideration for smaller properties or those with tight budgets.
Hosware FRO’s pricing details are unavailable, making direct comparison impossible. Lack of pricing transparency suggests it may be more suited for larger operations or those willing to negotiate.
Not ideal if you prefer a free or low-cost solution or only need basic revenue management.
Not ideal if you need a full property management system, guest communication tools, or integrations.
eviivo Suite™ is a complete, proven property management platform with extensive features, integrations, and a strong user base. Its recent reviews and high ratings make it a dependable choice for hoteliers seeking operational control and growth.
Hosware FRO offers targeted revenue management features but lacks review data and integration options, making its real-world effectiveness uncertain. It’s more suited for hotels already equipped with other PMS solutions and primarily focused on pricing optimization.
Choose eviivo Suite™ if you want a trusted, comprehensive property management system with proven support and recent positive feedback. Opt for Hosware FRO only if your key priority is revenue management and you have existing systems in place, understanding its limited scope and unverified user experience.
According to HTR's product database, eviivo Suite™ PMS and Hosware FRO share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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HostWare |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Hosware FRO share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Hosware FRO offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Hosware FRO: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and HostWare has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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