The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
iPro Software shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while iPro Software users highlight . Click any theme to see what reviewers say.
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iPro Software |
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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iPro Software |
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| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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iPro Software |
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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iPro Software |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS by eviivo and iPro Software hinges on your hotel’s needs and operational scope. Both aim to streamline property management and bookings, but eviivo’s extensive review base and recent positive feedback make it the clear leader. Its focus on independent hotels, B&Bs, and vacation rentals shows a proven track record, whereas iPro’s lack of user reviews and market presence limit its reliability. Are you seeking a trusted, well-supported PMS backed by real user experiences?
eviivo Suite™ and iPro Software both address the core problem of managing reservations, guest communication, and distribution channels. However, eviivo’s platform is more comprehensive, integrating over 51 features like revenue management, guest CRM, online check-in, and a channel manager. Conversely, iPro’s offering appears limited with no verified features or integrations and zero reviews, which suggests a lack of market validation. Given the absence of recent user feedback for iPro, can you confidently rely on it to meet your hotel’s needs?
If your hotel operates multiple properties, requires a broad feature set, and values proven customer support, go with eviivo. Its extensive 191 reviews in the last six months and a 95% likelihood of recommendation demonstrate strong market trust. For small, independent hotels or vacation rentals seeking an established system with strong integrations and a mobile app, eviivo’s platform is the safer choice. If your hotel specializes in tour packages or travel management without needing extensive property features, iPro might seem appealing, but its lack of reviews makes this a risky gamble.
eviivo scores 4.43 out of 5 for ease of use, with positive reviews highlighting its intuitive interface and smooth onboarding process, rated at 4.38/5. Users praise its user-friendly billing, reservation management, and mobile app, which allows management on the go. In contrast, iPro Software has no publicly available ratings or reviews, making it impossible to assess its usability or onboarding experience. Based on current data, the edge clearly goes to eviivo.
eviivo offers 51 exclusive features, including channel management, revenue tracking, online check-in, guest messaging, native email marketing, and mobile apps. It also provides robust integrations with 32 verified partners such as Expedia, Booking.com, and TripAdvisor. iPro Software, however, has no listed features or verified integrations, which severely limits its appeal. For a hotel that needs a full-suite management system, eviivo’s feature-rich platform is the obvious choice. Edge: eviivo.
eviivo’s customer support is highly rated at 4.42/5, with reviews mentioning responsive, effective assistance during onboarding and troubleshooting. Many users commend their dedicated support staff for helping optimize platform use. In contrast, iPro Software has no reviews or indications of customer support quality, making it impossible to gauge service levels. Given the importance of reliable support, eviivo’s proven track record clearly wins. Edge: eviivo.
eviivo boasts 32 verified partners, including major OTAs, payment providers, and channel managers, providing a flexible ecosystem for your hotel. iPro Software has no verified integrations or partners listed, limiting its capacity to connect with other tools. For hotels seeking a connected management environment, eviivo’s extensive integrations provide a decisive advantage. Edge: eviivo.
eviivo’s recent reviews reveal a strong satisfaction rate, with a 95% likelihood to recommend and a 4.42/5 customer support rating. Its reviews from diverse property types—B&Bs, vacation rentals, small hotels—highlight ease of use, automation, and operational improvements. iPro Software has no reviews, so hotelier ratings are unavailable, making eviivo the clear preference for proven user satisfaction. Edge: eviivo.
eviivo charges a $700 monthly flat fee, with no freemium or trial options. Pricing for iPro Software is not publicly available, which complicates cost comparisons. Its subscription model and total costs remain unclear, suggesting potential hidden fees or unverified pricing. If budget transparency is critical, eviivo’s fixed fee provides clarity, making it a safer investment.
Not ideal if your hotel operates a single, very specific niche with custom processes not supported by off-the-shelf PMS.
Not ideal if your hotel needs a broad, market-validated PMS with proven integrations, support, and a track record of customer satisfaction.
The core difference is that eviivo provides a complete, well-reviewed management platform trusted by thousands, while iPro remains unreviewed and unverified in the market. If your hotel values reliability, extensive features, and backing by recent user experiences, eviivo is the clear choice. Its proven support, integrations, and user ratings confirm it as a safe investment.
Choose eviivo if you want a mature platform with a proven track record for helping independent hotels and vacation rentals grow efficiently. Its 191 recent reviews, high ratings, and broad feature set make it ideal for hotels seeking operational simplicity and growth.
Opt for iPro only if your specific needs align with its limited, unreviewed offering and you’re willing to accept the risk of untested support or missing features. Given the lack of reviews and market presence, it’s difficult to confidently recommend iPro for any hotel that values proven results.
In summary, eviivo’s extensive recent feedback, active user base, and rich feature set make it the recommended solution for most hotels. Its proven track record ensures your team can rely on it for daily operations and long-term growth, unlike iPro, which remains an unverified contender.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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iPro Software | |
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| Starting Price | From $700/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
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| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and iPro Software share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while iPro Software offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. iPro Software: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and iPro Software has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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