The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
isystems shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while isystems users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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isystems |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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isystems |
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
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isystems |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and isystems hinges on your hotel’s core needs. While eviivo excels in managing guest bookings, communication, and online distribution, isystems seems tailored for property managers handling diverse assets and tenant interactions. Both aim to streamline operational workflows but diverge significantly in scope and user focus.
eviivo boasts a large, recent review base with a high satisfaction score, indicating active, current user confidence. isystems, however, lacks public ratings and recent feedback, making its current standing less clear. Given this, which platform will serve your hotel best?
eviivo and isystems target different hospitality sectors: eviivo is designed for hotels, B&Bs, vacation rentals, and similar accommodations, while isystems is more aligned with property management for long-term rentals and multi-unit portfolios. eviivo’s product is built around reservations, guest communication, online distribution, and revenue management, making it ideal for properties focused on guest experience and direct booking growth.
In contrast, isystems emphasizes tenant management, rent collection, maintenance, and financial reporting, suited for property managers overseeing multiple apartments or commercial properties. Its focus on routine property operations makes it less applicable for hotels seeking to optimize guest booking processes.
The primary question is: do you need to enhance guest booking and communication, or manage multiple properties and tenants? If your hotel’s core challenge is reservations and guest engagement, eviivo is the clear choice. If your property involves long-term rentals or multiple managed sites, isystems might be more fitting.
Given the recent review data, eviivo’s active user base and positive feedback make it the stronger contender for hotels. Isystems’s lack of accessible recent reviews suggests limited current adoption or transparency. Which of these aligns with your hotel’s operational priorities?
If your hotel needs a straightforward, easy-to-adopt platform to manage reservations, guest communication, and distribution channels, then eviivo is the best fit. Its feature set, including channel management, booking engine, guest CRM, and automation tools, is tailored to hospitality providers seeking to increase direct bookings and guest satisfaction.
However, if your focus is on managing multiple rental units, handling tenant relations, rent collections, and maintenance workflows, isystems offers a more comprehensive property management solution for that scenario. It’s best for property managers with a portfolio of long-term or short-term rental units.
For hotels looking to improve guest experience and streamline booking operations, eviivo’s extensive integrations and user-friendly design make it the superior choice. Conversely, for property managers handling large portfolios of residential units, isystems’s broad management features are more appropriate.
In summary, if your hotel’s main goal is reservations, guest communications, and online visibility, go with eviivo. If your operations revolve around property management at a broader scale, consider isystems.
eviivo scores a strong 4.43 out of 5 for ease of use, based on recent reviews highlighting its intuitive interface and straightforward onboarding. Users frequently praise how quickly staff can adopt the system, with many noting that it simplifies daily operations and reduces errors.
In comparison, isystems provides a comprehensive platform but lacks accessible user ratings or recent reviews. Its design likely caters to users familiar with property management workflows, which can mean a steeper learning curve, especially for hotel staff new to PMS platforms.
Given the active reviews and positive feedback, edge: eviivo. Its user-friendly interface and recent adoption success make it the easier system for your team to learn and implement quickly.
eviivo offers over 51 unique features including a channel manager, revenue management, booking engine, guest CRM, automated messaging, online check-in/out, and integrated payment processing. Its features are built specifically for hospitality operations, aiming to enhance revenue, guest engagement, and operational control.
isystems, however, does not currently list any specific features or integrations publicly. Its focus appears to be on core property management tasks like tenant communication, rent collection, and maintenance tracking, with minimal details about additional functionalities.
For your hotel, eviivo’s extensive feature set provides a clear edge, especially if you prioritize reservations, guest communication, and revenue management. The breadth and hospitality-specific nature of eviivo’s features make it the more comprehensive solution.
Edge: eviivo, with its 51 integrated features designed for hotel management.
eviivo’s customer support scores 4.42 out of 5, with recent reviews praising its responsiveness and helpfulness. Support staff are described as knowledgeable and quick to assist during onboarding and when resolving issues, which is crucial for smooth adoption.
There are no available recent reviews or ratings for isystems support, making it difficult to assess its responsiveness or quality. Its smaller user base and lack of public feedback suggest limited visibility into its support services.
Given the current data, edge: eviivo. Its proven, recent support ratings and positive user feedback make it the more reliable choice for your team’s support needs.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, TripAdvisor, and payment providers. These integrations enable real-time synchronization of rates and availability, essential for optimized distribution and revenue.
isystems has no publicly listed integrations or partner count, indicating limited connectivity options or a focus outside of hotel-specific distribution channels. Its integrations appear minimal or unspecified.
For your hotel, eviivo’s extensive integration network is critical for broad online visibility and operational automation. Edge: eviivo, with verified connections to leading hospitality and payment platforms.
eviivo’s recent reviews and a high likelihood to recommend score of 95% demonstrate strong current user satisfaction among hotels and B&Bs. Hotels highlight its ease of use, automation, and support, with many noting tangible operational improvements.
isystems lacks recent reviews and publicly available ratings, making it impossible to gauge current hotel satisfaction levels. Its limited user feedback suggests it is not widely adopted or reviewed by hoteliers lately.
Based on recent, active feedback, the clear winner is: eviivo. Its high ratings and recent positive reviews affirm its standing among hospitality users.
eviivo charges a flat monthly fee of $700, with no free tier or trial information publicly available. This fee covers access to its full suite of features, integrations, and support.
isystems does not publicly disclose pricing details, which suggests a custom quote approach based on property size or specific needs. No trial or freemium options are advertised.
For your hotel, eviivo’s transparent and predictable pricing makes budgeting easier. Edge: eviivo, with clear, publicly available pricing.
Not ideal if your hotel is primarily managing long-term rentals or residential properties, or if you need extensive customization beyond hospitality use.
Not ideal if you are a hotel or lodging business seeking sophisticated booking, guest communication, or distribution features.
eviivo offers a highly specialized, feature-rich platform optimized for hospitality providers. Its core strengths lie in managing guest bookings, communications, revenue, and online distribution, making it ideal for hotels, B&Bs, and vacation rentals looking to grow their direct bookings and operational efficiency.
isystems, meanwhile, is better suited for property management firms handling multiple residential or commercial properties, focusing on tenant workflows, rent collection, and maintenance. Its lack of recent or public reviews suggests it’s not currently a prominent choice for hotels.
If your primary goal is to streamline reservations, enhance guest interactions, and expand distribution channels, eviivo is the clear choice. For broader property management beyond hotels, consider isystems, but note its limited public feedback and unclear current market presence.
In conclusion, for most hoteliers actively seeking a modern, well-supported property management system with recent positive reviews, eviivo’s offering stands out as the more reliable and proven option.
According to HTR's product database, eviivo Suite™ PMS and isystems share 0 features. Here are the key differences — features one has that the other lacks.
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isystems |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and isystems share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while isystems offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. isystems: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and isystems has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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