eviivo Suite™ PMS vs. Jazhotel: Which Is Right for You?

Updated May 15, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.

Jazhotel shines .

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to Jazhotel?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
0%
Ease of Use
4.5/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 0

What Are the Pros and Cons of eviivo Suite™ PMS vs Jazhotel?

After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Jazhotel users highlight . Click any theme to see what reviewers say.

eviivo eviivo Jazhotel
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs Jazhotel: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo Jazhotel
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo Jazhotel
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo Jazhotel
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing between eviivo Suite™ PMS and Jazhotel hinges on your hotel’s specific needs and priorities. Both products aim to streamline property management, but eviivo offers a more comprehensive, globally recognized platform with a broad feature set and a strong user base. Jazhotel appears to be a newer or less established product with no recent reviews or detailed feature insights, making it difficult to assess its suitability. Are you looking for a proven, feature-rich PMS or a less documented solution?

Is eviivo Suite™ or Jazhotel Better for Hotels?

eviivo Suite™ is a well-established property management system used by nearly 200 accommodations, with recent reviews highlighting its ease of use, robust support, and extensive features. Jazhotel, on the other hand, has no recent reviews, ratings, or detailed user feedback, which raises questions about its market presence and reliability. While eviivo boasts a 4.43/5 ease-of-use rating from reviews just six months old, Jazhotel has zero ratings or recent reviews, making eviivo the clearer choice.

eviivo's reviews consistently praise its user-friendly interface, quick onboarding, and dedicated customer support, with an NPS score of 8.87/5 and a 95% likelihood to recommend. Jazhotel provides no such data, leaving hoteliers to question its effectiveness and user satisfaction. Does your hotel want a product with proven performance and ongoing support, or are you willing to risk unverified options?

eviivo Suite™ vs Jazhotel: Which Should Your Hotel Choose?

If your hotel needs a feature-rich, reliable platform with proven integration capabilities, go with eviivo. It’s ideal for independent hotels, vacation rentals, B&Bs, and small to medium-sized properties seeking a trusted, all-in-one solution backed by a large user base and extensive regional presence. Conversely, if your hotel is seeking a minimal or untested PMS with no recent reviews and limited available information, Jazhotel might seem appealing but lacks the credibility of eviivo.

For hotels that prioritize comprehensive channel management, revenue optimization, guest communication, and extensive support, eviivo’s 51 unique features—such as booking engine, guest CRM, automated messaging, and mobile app—offer tangible advantages. Jazhotel's features are undisclosed, and without user reviews, it’s difficult to justify choosing it over the proven eviivo. Are you comfortable selecting a platform with verified performance, or do you prefer to gamble on an untested vendor?

Is eviivo Suite™ or Jazhotel Easier to Use?

eviivo Suite™ scores a 4.43/5 in ease of use from recent reviews, with users praising its straightforward onboarding process and intuitive interface. Support staff assistance during setup is also highly rated, making it easier for your team to adopt the platform quickly. In contrast, Jazhotel provides no user ratings or recent feedback, making it impossible to assess its usability.

eviivo’s mobile app and online support are built to help your team manage operations from anywhere, further simplifying daily workflows. Without evidence of Jazhotel’s user experience or support, it's risky to assume it will meet your usability expectations. Do you want a platform with clear, recent positive feedback on ease of use, or are you open to unverified claims?

Edge: eviivo Suite™

Which Has Better Features: eviivo Suite™ or Jazhotel?

eviivo offers a comprehensive suite with 51 exclusive features, including a channel manager, revenue management, online check-in, guest CRM, automated messaging, integrated payments, and real-time reports. These are designed to cover every aspect of property management, from reservations to guest communication and housekeeping.

Jazhotel provides no publicly listed features or case studies, making it impossible to compare its capabilities directly. Its lack of detailed feature documentation and recent reviews suggests it may fall short of eviivo’s extensive and proven functional set. If you want a platform with verified, comprehensive features that have been tested and refined, eviivo is the clear winner. Are you seeking a feature-rich system or a potentially limited, unverified solution?

Edge: eviivo Suite™

Which Has Better Customer Support: eviivo™ or Jazhotel?

eviivo's customer support is rated 4.42/5 based on recent reviews, with numerous users citing quick response times and knowledgeable assistance, especially during onboarding. Support staff like Joseph and Xavier are frequently praised for helping hotels maximize the platform’s potential and resolve issues efficiently.

Jazhotel offers no recent support ratings or reviews, leaving hotel operators unsure about the quality and responsiveness of their support team. This lack of feedback is a significant disadvantage, especially when dealing with critical property management issues. If reliable, responsive support is essential, eviivo’s proven track record makes it the safer choice. Do you want a platform with a history of excellent support or one with no available support data?

Edge: eviivo Suite™

Which Has More Integrations: eviivo™ or Jazhotel?

eviivo boasts 32 verified integrations with major OTA and technology partners, including Expedia, Booking.com, TripAdvisor, Google Hotel Ads, and many more. This broad integration network ensures your property can connect to global distribution channels efficiently.

Jazhotel has no listed integrations or verified partner connections, which may limit its ability to synchronize with key distribution platforms. Without integration support, your property could face manual updates, increasing workload and reducing efficiency. If seamless connectivity to multiple channels is critical for your hotel, eviivo’s integration ecosystem makes it the clear choice. Are you prepared to operate without proven integrations, or do you need a platform that connects effortlessly?

Edge: eviivo Suite™

Which Do Hoteliers Rate Higher: eviivo™ or Jazhotel?

eviivo’s recent reviews reflect a high level of user satisfaction, with a 4.43/5 ease rating, a customer support score of 4.42/5, and a 95% likelihood to recommend among almost 200 users. Hotels across segments—from vacation rentals to boutique hotels—appreciate its usability, features, and support.

Jazhotel, lacking recent reviews or ratings, offers no data on user satisfaction. This absence makes it impossible to gauge how hoteliers perceive its performance or support quality. Based on available data, eviivo clearly has the higher user approval. Would you prefer a platform with proven, recent positive feedback, or one with no feedback at all?

Edge: eviivo Suite™

How Much Do eviivo Suite™ and Jazhotel Cost?

eviivo is priced at a clear monthly flat rate of $700, with no implementation or hidden fees, offering predictable budgeting. Jazhotel’s pricing is unavailable, making it difficult to compare costs directly.

The absence of pricing information for Jazhotel suggests it might have additional or hidden costs, or simply lack transparency. For budget-conscious hotels that need clarity, eviivo’s transparent pricing model adds confidence. Are you comfortable with uncertain costs, or do you prefer upfront transparency?

What Type of Hotel Should Use eviivo Suite™?

  • Hotels that require a proven, scalable property management platform to handle multiple channels, guest communication, and billing.
  • Teams managing vacation rentals, boutique hotels, or inns seeking extensive automation and integrations.
  • Hotels that value dedicated customer support and regular updates based on user feedback.
  • Hotels aiming to expand their online reach via verified OTA integrations.
  • Not ideal if your hotel is a very small, single-property operation seeking only basic management tools without need for extensive features.

What Type of Hotel Should Use Jazhotel?

  • Hotels or property managers looking for a simple, no-frills management solution.
  • Teams that prefer a less documented or unreviewed platform, possibly willing to accept higher risk for unverified features.
  • Hotels that want to avoid recurring monthly fees or are testing a new system.
  • Not ideal if your hotel needs a proven, feature-rich platform with extensive support and integrations.
  • Not recommended for properties that require reliable performance backed by recent user reviews.

eviivo Suite™ vs Jazhotel: The Bottom Line for Hotels

eviivo Suite™ stands out as a tested, feature-packed platform with a strong reputation, extensive integrations, and high user satisfaction, making it suitable for a wide range of accommodation types. Jazhotel, with no recent reviews or available feature data, remains a less proven and riskier choice for hotels seeking reliability and ongoing support.

If your hotel values a system with verified performance, broad functionality, and a proven support network, choosing eviivo is the clear decision. Conversely, if you’re willing to accept the uncertainties of an unreviewed product, Jazhotel might be an option, but with significant risks. For most hotels, especially those looking to grow or optimize operations, eviivo offers a safer, more reliable path.

How Much Do eviivo Suite™ PMS and Jazhotel Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo Jazhotel
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That Jazhotel Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and Jazhotel share 0 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo Jazhotel
Ancillary revenue tracking
Booking Engine
Calendar view
Channel Manager
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: eviivo vs Jazhotel by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Jazhotel

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Jazhotel

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
Jazhotel

No published case study for this goal yet.

eviivo vs Jazhotel: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Channel Manager Revenue management module Payment processing Booking Engine Calendar view
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
Jazhotel
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About eviivo Suite™ PMS vs Jazhotel

Can eviivo Suite™ PMS replace Jazhotel?

It depends on your requirements. eviivo Suite™ PMS and Jazhotel share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Jazhotel offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or Jazhotel offer a free plan?

eviivo Suite™ PMS: No. Jazhotel: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and Jazhotel?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Jazhotel has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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