The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Jazhotel shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Jazhotel users highlight . Click any theme to see what reviewers say.
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Jazhotel |
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Jazhotel |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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Jazhotel |
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
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Jazhotel |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and Jazhotel hinges on your hotel’s specific needs and priorities. Both products aim to streamline property management, but eviivo offers a more comprehensive, globally recognized platform with a broad feature set and a strong user base. Jazhotel appears to be a newer or less established product with no recent reviews or detailed feature insights, making it difficult to assess its suitability. Are you looking for a proven, feature-rich PMS or a less documented solution?
eviivo Suite™ is a well-established property management system used by nearly 200 accommodations, with recent reviews highlighting its ease of use, robust support, and extensive features. Jazhotel, on the other hand, has no recent reviews, ratings, or detailed user feedback, which raises questions about its market presence and reliability. While eviivo boasts a 4.43/5 ease-of-use rating from reviews just six months old, Jazhotel has zero ratings or recent reviews, making eviivo the clearer choice.
eviivo's reviews consistently praise its user-friendly interface, quick onboarding, and dedicated customer support, with an NPS score of 8.87/5 and a 95% likelihood to recommend. Jazhotel provides no such data, leaving hoteliers to question its effectiveness and user satisfaction. Does your hotel want a product with proven performance and ongoing support, or are you willing to risk unverified options?
If your hotel needs a feature-rich, reliable platform with proven integration capabilities, go with eviivo. It’s ideal for independent hotels, vacation rentals, B&Bs, and small to medium-sized properties seeking a trusted, all-in-one solution backed by a large user base and extensive regional presence. Conversely, if your hotel is seeking a minimal or untested PMS with no recent reviews and limited available information, Jazhotel might seem appealing but lacks the credibility of eviivo.
For hotels that prioritize comprehensive channel management, revenue optimization, guest communication, and extensive support, eviivo’s 51 unique features—such as booking engine, guest CRM, automated messaging, and mobile app—offer tangible advantages. Jazhotel's features are undisclosed, and without user reviews, it’s difficult to justify choosing it over the proven eviivo. Are you comfortable selecting a platform with verified performance, or do you prefer to gamble on an untested vendor?
eviivo Suite™ scores a 4.43/5 in ease of use from recent reviews, with users praising its straightforward onboarding process and intuitive interface. Support staff assistance during setup is also highly rated, making it easier for your team to adopt the platform quickly. In contrast, Jazhotel provides no user ratings or recent feedback, making it impossible to assess its usability.
eviivo’s mobile app and online support are built to help your team manage operations from anywhere, further simplifying daily workflows. Without evidence of Jazhotel’s user experience or support, it's risky to assume it will meet your usability expectations. Do you want a platform with clear, recent positive feedback on ease of use, or are you open to unverified claims?
Edge: eviivo Suite™
eviivo offers a comprehensive suite with 51 exclusive features, including a channel manager, revenue management, online check-in, guest CRM, automated messaging, integrated payments, and real-time reports. These are designed to cover every aspect of property management, from reservations to guest communication and housekeeping.
Jazhotel provides no publicly listed features or case studies, making it impossible to compare its capabilities directly. Its lack of detailed feature documentation and recent reviews suggests it may fall short of eviivo’s extensive and proven functional set. If you want a platform with verified, comprehensive features that have been tested and refined, eviivo is the clear winner. Are you seeking a feature-rich system or a potentially limited, unverified solution?
Edge: eviivo Suite™
eviivo's customer support is rated 4.42/5 based on recent reviews, with numerous users citing quick response times and knowledgeable assistance, especially during onboarding. Support staff like Joseph and Xavier are frequently praised for helping hotels maximize the platform’s potential and resolve issues efficiently.
Jazhotel offers no recent support ratings or reviews, leaving hotel operators unsure about the quality and responsiveness of their support team. This lack of feedback is a significant disadvantage, especially when dealing with critical property management issues. If reliable, responsive support is essential, eviivo’s proven track record makes it the safer choice. Do you want a platform with a history of excellent support or one with no available support data?
Edge: eviivo Suite™
eviivo boasts 32 verified integrations with major OTA and technology partners, including Expedia, Booking.com, TripAdvisor, Google Hotel Ads, and many more. This broad integration network ensures your property can connect to global distribution channels efficiently.
Jazhotel has no listed integrations or verified partner connections, which may limit its ability to synchronize with key distribution platforms. Without integration support, your property could face manual updates, increasing workload and reducing efficiency. If seamless connectivity to multiple channels is critical for your hotel, eviivo’s integration ecosystem makes it the clear choice. Are you prepared to operate without proven integrations, or do you need a platform that connects effortlessly?
Edge: eviivo Suite™
eviivo’s recent reviews reflect a high level of user satisfaction, with a 4.43/5 ease rating, a customer support score of 4.42/5, and a 95% likelihood to recommend among almost 200 users. Hotels across segments—from vacation rentals to boutique hotels—appreciate its usability, features, and support.
Jazhotel, lacking recent reviews or ratings, offers no data on user satisfaction. This absence makes it impossible to gauge how hoteliers perceive its performance or support quality. Based on available data, eviivo clearly has the higher user approval. Would you prefer a platform with proven, recent positive feedback, or one with no feedback at all?
Edge: eviivo Suite™
eviivo is priced at a clear monthly flat rate of $700, with no implementation or hidden fees, offering predictable budgeting. Jazhotel’s pricing is unavailable, making it difficult to compare costs directly.
The absence of pricing information for Jazhotel suggests it might have additional or hidden costs, or simply lack transparency. For budget-conscious hotels that need clarity, eviivo’s transparent pricing model adds confidence. Are you comfortable with uncertain costs, or do you prefer upfront transparency?
eviivo Suite™ stands out as a tested, feature-packed platform with a strong reputation, extensive integrations, and high user satisfaction, making it suitable for a wide range of accommodation types. Jazhotel, with no recent reviews or available feature data, remains a less proven and riskier choice for hotels seeking reliability and ongoing support.
If your hotel values a system with verified performance, broad functionality, and a proven support network, choosing eviivo is the clear decision. Conversely, if you’re willing to accept the uncertainties of an unreviewed product, Jazhotel might be an option, but with significant risks. For most hotels, especially those looking to grow or optimize operations, eviivo offers a safer, more reliable path.
According to HTR's product database, eviivo Suite™ PMS and Jazhotel share 0 features. Here are the key differences — features one has that the other lacks.
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Jazhotel |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Jazhotel share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Jazhotel offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Jazhotel: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Jazhotel has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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