The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
My vr shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while My vr users highlight . Click any theme to see what reviewers say.
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My vr |
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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My vr |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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My vr |
|---|---|---|
| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
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My vr |
|---|---|---|
| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel’s success. Both eviivo Suite™ and My vr aim to streamline operations, but eviivo’s broader feature set, strong user feedback, and active global presence make it a more compelling choice for hoteliers today. Your decision hinges on your current needs, but recent data clearly favors eviivo’s more established, well-reviewed platform.
Both eviivo Suite™ and My vr serve as comprehensive PMS solutions for property managers, but they differ significantly in maturity and user experience. eviivo offers a robust, feature-rich platform with more than 51 unique functionalities, including channel management, booking engine, revenue management, and guest communication tools. Conversely, My vr’s offering appears less developed, lacking verified integrations and a clear regional presence.
eviivo’s platform is backed by nearly 200 reviews, with 20 recent ones from the last six months, providing current insights into user satisfaction. In contrast, My vr has no recent reviews or user ratings, making it difficult to gauge real-world performance or customer satisfaction. Does your hotel prioritize proven reliability and active support, or are you comfortable with a less tested solution?
eviivo’s high rating of 87 out of 100 on the HotelTechReport (HTR) Score, combined with a 4.43/5 ease of use and 4.42/5 customer support rating, underscores its industry trust. My vr’s ratings are absent, and its review count is zero, indicating limited market traction or recent user feedback. Given this, eviivo’s platform offers more current, data-backed confidence for your team.
If your hotel needs a mature, feature-rich PMS with integrated channel management, guest engagement, and operational automation, go with eviivo. Its extensive set of tools and proven customer support are suited for a range of property types, from B&Bs to resorts, across multiple markets.
If your hotel is a small, perhaps emerging vacation rental or is in the initial phase of digitalization and doesn’t require extensive integrations or support, My vr might seem appealing. However, the lack of recent reviews and verified integrations makes it a risky choice for hotels looking for stability and ongoing support.
For hoteliers managing multiple properties, needing reliable online booking, and aiming for growth, eviivo’s established platform is the better pick. Conversely, if your focus is on simple, limited operations with no immediate need for advanced features, My vr could suffice — but beware of potential scalability issues.
eviivo’s ease of use is rated 4.43 out of 5, with a well-received onboarding process that reviews praise for its support and guidance. Its user interface, though somewhat dated according to some reviews, remains manageable for hotel teams familiar with property management systems. The mobile app is noted as a valuable tool for on-the-go management.
My vr offers no publicly available usability ratings or recent reviews, which suggests limited user feedback or adoption. Without concrete user experiences, it’s impossible to gauge how intuitive or supportive the platform truly is.
Given eviivo’s high ratings and ongoing support, your team will likely find its interface manageable, especially with the onboarding assistance. Edge: eviivo.
eviivo’s platform boasts 51 features exclusive to its system, including a channel manager, revenue management, automated guest messaging, booking engine, guest CRM, digital registration, and integrated payment processing. It also offers advanced modules like housekeeper mobile apps, task management, real-time reporting, and GDPR compliance.
My vr offers no verified list of features or integrations, significantly limiting its appeal. Its core functionalities may cover basic booking and management but lack the depth and breadth of eviivo’s ecosystem.
For hotels seeking a full-stack PMS capable of handling complex operations and multi-channel distribution, eviivo’s comprehensive feature set delivers a clear advantage. Edge: eviivo.
eviivo’s support ratings are notably strong, with a 4.42/5 rating based on recent reviews. Users frequently highlight its responsiveness, expertise, and support during onboarding and troubleshooting. Comments like “support staff provide exemplary assistance” reinforce its reputation for reliable customer service.
My vr lacks recent customer support reviews altogether, leaving potential users uncertain about its responsiveness or quality. This absence suggests limited market engagement or support infrastructure.
Given the importance of dependable support in hotel operations, eviivo offers peace of mind with its well-rated customer service. Edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, TripAdvisor, and experience providers such as Hotelchamp and D-Edge. These integrations enable seamless synchronization of rates, availability, and reservations across channels.
My vr, on the other hand, has no verified integrations listed, limiting its ability to connect with third-party tools or online travel agencies. This could restrict your property’s online distribution and operational flexibility.
If your hotel relies on multi-channel distribution and automation, eviivo’s extensive, verified integrations give it a decisive edge. Edge: eviivo.
eviivo’s hotel user base spans across vacation rentals, B&Bs, and small hotels. Its recent reviews highlight high satisfaction levels, with a 95% likelihood to recommend, and a cumulative rating of 87 on the HTR Score. Hotels praise its ease of use, automation, and customer support.
My vr has no available reviews or ratings, making it impossible to assess user satisfaction. Its lack of recent feedback diminishes confidence in its ongoing performance or support quality.
Given the active, recent reviews and high ratings, eviivo is clearly the preferred choice among hoteliers. Edge: eviivo.
eviivo’s pricing is transparent, with a base fee of $700 per month, with no trial, freemium, or implementation fees. The platform’s value is reflected in its wide feature set, integrations, and support, providing a predictable investment.
My vr’s pricing details are not publicly available, and no trial or freemium options are indicated. This lack of transparency complicates budget planning and comparison.
For most hotels, eviivo’s transparent pricing and proven ROI make it the more trustworthy investment. Edge: eviivo.
Not ideal if:
In general, eviivo suits hotels and property managers aiming for growth, operational efficiency, and enhanced guest engagement.
Not ideal if:
My vr may be suitable for small-scale, tech-savvy operators comfortable with an evolving platform, but its lack of market presence makes it a risky choice for growth-oriented hotels.
eviivo’s platform is a well-rounded, proven solution that combines extensive features, active support, and a broad integration network. Its recent reviews and high ratings confirm it as the more reliable and adaptable choice for most hoteliers today, especially those aiming for growth and operational sophistication.
My vr’s limited data and absence of recent user feedback suggest it’s still emerging and less suited for hotels seeking stability and scalability. Its lack of verified integrations and reviews make it a less attractive option for property managers looking to optimize their operations.
In summary, if your hotel values proven performance, ongoing support, and a rich feature set, eviivo should be your choice. For smaller, less complex operations with limited growth plans, My vr could be considered, but with caution.
According to HTR's product database, eviivo Suite™ PMS and My vr share 0 features. Here are the key differences — features one has that the other lacks.
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My vr |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and My vr share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while My vr offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. My vr: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and My vr has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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