eviivo Suite™ PMS vs. PT. Supranusa Sindata: Which Is Right for You?

Updated May 15, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.

PT. Supranusa Sindata shines .

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to PT. Supranusa Sindata?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
0%
Ease of Use
4.5/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 0

What Are the Pros and Cons of eviivo Suite™ PMS vs PT. Supranusa Sindata?

After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while PT. Supranusa Sindata users highlight . Click any theme to see what reviewers say.

eviivo eviivo PT. Supranusa Sindata PT. Supranusa Sindata
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs PT. Supranusa Sindata: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo PT. Supranusa Sindata PT. Supranusa Sindata
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo PT. Supranusa Sindata PT. Supranusa Sindata
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo PT. Supranusa Sindata PT. Supranusa Sindata
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing between eviivo Suite™ PMS and PT. Supranusa Sindata hinges on understanding what each offers for your hotel’s specific needs. While both serve as property management systems, only eviivo Suite™ boasts a broad feature set, extensive global presence, and a strong recent review base. PT. Supranusa Sindata primarily focuses on Indonesia and offers tailored solutions for diverse hospitality segments but lacks recent review data and a visible online footprint. So, which platform truly aligns with your hotel’s priorities?

Is eviivo Suite™ or PT. Supranusa Sindata Better for Hotels?

eviivo Suite™ is a cloud-based PMS with a comprehensive suite of features, including channel management, revenue tools, and guest communication, designed for hospitality of all sizes worldwide. PT. Supranusa Sindata offers a multi-property management platform with a focus on Indonesia, emphasizing enterprise solutions like POS, conference management, and retail integrations, but it doesn’t have recent user reviews or a clear online reputation.

Your decision should consider the geographic focus and feature depth. eviivo’s recent reviews and global presence suggest a more reliable, user-reviewed solution for hotels looking for a versatile, easy-to-manage system. Are you prioritizing a proven, well-supported platform with extensive features, or are you interested in a more localized provider with enterprise options?

eviivo Suite™ vs PT. Supranusa Sindata: Which Should Your Hotel Choose?

If your hotel needs a flexible, cloud-based PMS with strong online distribution, guest engagement, and a global support network, go with eviivo. It’s ideal for independent hotels, B&Bs, vacation rentals, and small chains looking for a platform with a solid reputation, over 191 reviews, and recent positive feedback.

If your hotel operates primarily in Indonesia or requires a highly customized enterprise solution with integrated POS and conference management, PT. Supranusa Sindata might be the right choice. Its strengths lie in complex multi-property management and industry-specific integrations, but the lack of recent reviews makes it less suitable for hotels seeking proven, user-rated solutions.

Is eviivo Suite™ or PT. Supranusa Sindata Easier to Use?

eviivo Suite™ scores 4.43/5 for ease of use, with many reviews praising its intuitive interface, onboarding support, and mobile app, which users find vital for managing properties on the go. Conversely, PT. Supranusa Sindata offers enterprise-level solutions that may involve more complex setup and learning curves, and it lacks recent review data to confidently assess usability.

Given the recent reviews and high ratings from independent hoteliers, Edge: eviivo Suite™.

Which Has Better Features: eviivo Suite™ or PT. Supranusa Sindata?

eviivo Suite™ offers over 51 unique features, including a channel manager, revenue management, guest CRM, native email marketing, and mobile check-in, all designed for hospitality needs across segments. PT. Supranusa Sindata provides tailored solutions with POS, conference, and retail modules but does not publicly detail comparable feature counts or specific functionality.

eviivo’s extensive feature set, regularly updated and used by thousands globally, sets a high bar. Edge: eviivo Suite™.

Which Has Better Customer Support: eviivo Suite™ or PT. Supranusa Sindata?

eviivo is highly rated at 4.42/5 for customer support, with recent reviews highlighting responsive, helpful service and onboarding assistance that enhances user confidence. PT. Supranusa Sindata claims 24/7 support, but its lack of recent reviews or publicly available customer feedback makes it difficult to assess service quality.

Given the recent, positive support reviews, Edge: eviivo Suite™.

Which Has More Integrations: eviivo Suite™ or PT. Supranusa Sindata?

eviivo connects with 32 verified partners, including major OTAs and channel managers like Expedia, Booking.com, and TripAdvisor, plus specialized integrations like PriceLabs and Canary Technologies. PT. Supranusa Sindata has 7 verified partners, with some industry-specific integrations, but fewer options overall.

In terms of breadth and versatility, eviivo offers the richer integration ecosystem. Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: eviivo Suite™ or PT. Supranusa Sindata?

eviivo’s reviews are recent (20 in the last 6 months) and highly positive, with a 95% likelihood of recommendation and an overall rating of 0.93/5 (from 191 reviews), predominantly from independent hotels, B&Bs, and vacation rentals. PT. Supranusa Sindata lacks recent reviews and publicly available ratings, making it impossible to determine user satisfaction confidently.

Given the volume and recency of positive feedback, Edge: eviivo Suite™.

How Much Do eviivo Suite™ and PT. Supranusa Sindata Cost?

eviivo charges a $700 monthly flat fee, with no free tier, implementation fees, or trial periods publicly available. Pricing for PT. Supranusa Sindata is not disclosed, and its model likely involves bespoke contracts for enterprise clients.

If budget clarity is critical, eviivo’s transparent pricing simplifies decision-making. Edge: eviivo Suite™.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels that operate independently or small chains seeking an all-in-one PMS with global online distribution.
  • Teams that prioritize user-friendly interfaces, mobile management, and guest engagement tools.
  • Hotels aiming for seamless integration with OTAs like Expedia, Booking.com, and Airbnb.
  • Businesses that want a cloud-based solution with strong customer support.
  • Not ideal if you require highly customized enterprise solutions or operate exclusively in Indonesia.

What Type of Hotel Should Use PT. Supranusa Sindata?

  • Hotels or hospitality groups primarily based in Indonesia needing localized enterprise solutions.
  • Properties that require POS, conference, or retail management integrated into their PMS.
  • Large multi-property portfolios looking for enterprise-grade customization.
  • Businesses that value tailored support with a focus on IT and infrastructure.
  • Not ideal if you need recent user reviews or plan to expand internationally without local support.

eviivo Suite™ vs PT. Supranusa Sindata: The Bottom Line for Hotels

eviivo Suite™ is a proven, widely used, and feature-rich PMS that has garnered extensive recent positive reviews from independent hotels, B&Bs, and vacation rentals globally. Its ease of use, broad integrations, and excellent support make it a reliable choice for hotels seeking a comprehensive management platform.

PT. Supranusa Sindata offers tailored enterprise solutions, particularly for the Indonesian market, with strengths in POS and conference management. However, its lack of recent reviews and global presence make it less appealing for international hoteliers or those prioritizing user-rated platforms.

If your hotel operates internationally or values a platform with a strong recent review footprint, go with eviivo. For hotels deeply rooted in Indonesia that need specialized enterprise tools, PT. Supranusa Sindata could be a fit—though it’s less proven outside its core market. For most hotels seeking a reliable, well-supported, and feature-rich PMS, eviivo Suite™ remains the clear choice.

How Much Do eviivo Suite™ PMS and PT. Supranusa Sindata Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo PT. Supranusa Sindata PT. Supranusa Sindata
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That PT. Supranusa Sindata Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and PT. Supranusa Sindata share 0 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo PT. Supranusa Sindata PT. Supranusa Sindata
Ancillary revenue tracking
Booking Engine
Calendar view
Channel Manager
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: eviivo vs PT. Supranusa Sindata by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

PT. Supranusa Sindata PT. Supranusa Sindata

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
PT. Supranusa Sindata PT. Supranusa Sindata

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
PT. Supranusa Sindata PT. Supranusa Sindata

No published case study for this goal yet.

eviivo vs PT. Supranusa Sindata: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Channel Manager Revenue management module Payment processing Booking Engine Calendar view
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
PT. Supranusa Sindata
PT. Supranusa Sindata
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 7 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About eviivo Suite™ PMS vs PT. Supranusa Sindata

Can eviivo Suite™ PMS replace PT. Supranusa Sindata?

It depends on your requirements. eviivo Suite™ PMS and PT. Supranusa Sindata share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while PT. Supranusa Sindata offers 7. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or PT. Supranusa Sindata offer a free plan?

eviivo Suite™ PMS: No. PT. Supranusa Sindata: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and PT. Supranusa Sindata?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and PT. Supranusa Sindata has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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