The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
PT. Supranusa Sindata shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while PT. Supranusa Sindata users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and PT. Supranusa Sindata hinges on understanding what each offers for your hotel’s specific needs. While both serve as property management systems, only eviivo Suite™ boasts a broad feature set, extensive global presence, and a strong recent review base. PT. Supranusa Sindata primarily focuses on Indonesia and offers tailored solutions for diverse hospitality segments but lacks recent review data and a visible online footprint. So, which platform truly aligns with your hotel’s priorities?
eviivo Suite™ is a cloud-based PMS with a comprehensive suite of features, including channel management, revenue tools, and guest communication, designed for hospitality of all sizes worldwide. PT. Supranusa Sindata offers a multi-property management platform with a focus on Indonesia, emphasizing enterprise solutions like POS, conference management, and retail integrations, but it doesn’t have recent user reviews or a clear online reputation.
Your decision should consider the geographic focus and feature depth. eviivo’s recent reviews and global presence suggest a more reliable, user-reviewed solution for hotels looking for a versatile, easy-to-manage system. Are you prioritizing a proven, well-supported platform with extensive features, or are you interested in a more localized provider with enterprise options?
If your hotel needs a flexible, cloud-based PMS with strong online distribution, guest engagement, and a global support network, go with eviivo. It’s ideal for independent hotels, B&Bs, vacation rentals, and small chains looking for a platform with a solid reputation, over 191 reviews, and recent positive feedback.
If your hotel operates primarily in Indonesia or requires a highly customized enterprise solution with integrated POS and conference management, PT. Supranusa Sindata might be the right choice. Its strengths lie in complex multi-property management and industry-specific integrations, but the lack of recent reviews makes it less suitable for hotels seeking proven, user-rated solutions.
eviivo Suite™ scores 4.43/5 for ease of use, with many reviews praising its intuitive interface, onboarding support, and mobile app, which users find vital for managing properties on the go. Conversely, PT. Supranusa Sindata offers enterprise-level solutions that may involve more complex setup and learning curves, and it lacks recent review data to confidently assess usability.
Given the recent reviews and high ratings from independent hoteliers, Edge: eviivo Suite™.
eviivo Suite™ offers over 51 unique features, including a channel manager, revenue management, guest CRM, native email marketing, and mobile check-in, all designed for hospitality needs across segments. PT. Supranusa Sindata provides tailored solutions with POS, conference, and retail modules but does not publicly detail comparable feature counts or specific functionality.
eviivo’s extensive feature set, regularly updated and used by thousands globally, sets a high bar. Edge: eviivo Suite™.
eviivo is highly rated at 4.42/5 for customer support, with recent reviews highlighting responsive, helpful service and onboarding assistance that enhances user confidence. PT. Supranusa Sindata claims 24/7 support, but its lack of recent reviews or publicly available customer feedback makes it difficult to assess service quality.
Given the recent, positive support reviews, Edge: eviivo Suite™.
eviivo connects with 32 verified partners, including major OTAs and channel managers like Expedia, Booking.com, and TripAdvisor, plus specialized integrations like PriceLabs and Canary Technologies. PT. Supranusa Sindata has 7 verified partners, with some industry-specific integrations, but fewer options overall.
In terms of breadth and versatility, eviivo offers the richer integration ecosystem. Edge: eviivo Suite™.
eviivo’s reviews are recent (20 in the last 6 months) and highly positive, with a 95% likelihood of recommendation and an overall rating of 0.93/5 (from 191 reviews), predominantly from independent hotels, B&Bs, and vacation rentals. PT. Supranusa Sindata lacks recent reviews and publicly available ratings, making it impossible to determine user satisfaction confidently.
Given the volume and recency of positive feedback, Edge: eviivo Suite™.
eviivo charges a $700 monthly flat fee, with no free tier, implementation fees, or trial periods publicly available. Pricing for PT. Supranusa Sindata is not disclosed, and its model likely involves bespoke contracts for enterprise clients.
If budget clarity is critical, eviivo’s transparent pricing simplifies decision-making. Edge: eviivo Suite™.
eviivo Suite™ is a proven, widely used, and feature-rich PMS that has garnered extensive recent positive reviews from independent hotels, B&Bs, and vacation rentals globally. Its ease of use, broad integrations, and excellent support make it a reliable choice for hotels seeking a comprehensive management platform.
PT. Supranusa Sindata offers tailored enterprise solutions, particularly for the Indonesian market, with strengths in POS and conference management. However, its lack of recent reviews and global presence make it less appealing for international hoteliers or those prioritizing user-rated platforms.
If your hotel operates internationally or values a platform with a strong recent review footprint, go with eviivo. For hotels deeply rooted in Indonesia that need specialized enterprise tools, PT. Supranusa Sindata could be a fit—though it’s less proven outside its core market. For most hotels seeking a reliable, well-supported, and feature-rich PMS, eviivo Suite™ remains the clear choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | — |
According to HTR's product database, eviivo Suite™ PMS and PT. Supranusa Sindata share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and PT. Supranusa Sindata share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while PT. Supranusa Sindata offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. PT. Supranusa Sindata: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and PT. Supranusa Sindata has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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