The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
RoomBoss shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while RoomBoss users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and RoomBoss PMS hinges on what your hotel needs most. Both aim to streamline your operations, but eviivo’s extensive feature set and established market presence contrast with RoomBoss's simpler, less-reviewed platform. Your decision should focus on your property size, complexity, and growth plans—are you seeking a robust, widely-supported system or a straightforward solution?
eviivo’s long-standing reputation and depth of reviews make it the more proven choice for hotels ready to scale or requiring advanced features. RoomBoss lacks recent reviews and detailed ratings, making it harder to assess its suitability. Are you prepared to prioritize proven reliability over potential simplicity?
eviivo Suite™ and RoomBoss both serve as property management tools, but their scope and maturity differ significantly. eviivo is a comprehensive platform with over 191 reviews in the past six months and an overall rating of 0.93/5, driven primarily by positive recent feedback. RoomBoss, by contrast, has no reviews in the last six months and a rating of 0/5, making current user sentiment impossible to gauge.
eviivo is trusted in over 24 countries with a strong presence in North America and Europe, whereas RoomBoss is mainly known in North America and Europe but lacks recent market activity. eviivo’s broad integration options and extensive feature list suggest it’s better suited for hotels seeking flexibility and expansion. Do you want a system backed by active user feedback and global presence?
If your hotel manages multiple properties, needs advanced features like channel management, revenue tracking, and automation, go with eviivo. Its existing user base of over 28,000 accommodations, including hotels, B&Bs, and vacation rentals, demonstrates its capacity for scalability and complexity. Its integrated features—such as guest CRM, billing, online check-in, and mobile app—are vital for hotels aiming to operate at a higher level.
If your property is small, simple, or just starting out, and you prioritize ease of use over extensive features, RoomBoss might seem appealing. However, given the absence of recent reviews or detailed feature data, eviivo’s proven track record makes it the safer choice for most hotels considering growth or enhanced operational efficiency.
eviivo scores 4.43/5 for ease of use based on recent reviews, with users frequently praising its intuitive interface, onboarding support, and mobile app. Customers highlight that staff adoption is straightforward, and the platform helps streamline daily operations, saving time and reducing errors. Support staff are praised for responsiveness, further easing the learning curve.
RoomBoss has no available ratings or recent feedback, making it impossible to compare usability confidently. Its absence of reviews suggests that if ease of use is critical for your team, eviivo’s established, positive user experience is a clear advantage. Edge: eviivo Suite™ PMS.
eviivo offers 51 unique features, including a channel manager, revenue management, payment processing, booking engine, guest CRM, digital registration, automated messaging, and mobile app. It also supports multi-currency, multi-lingual, and guest communication tools—features that are absent in RoomBoss’s sparse profile.
RoomBoss’s feature set appears limited, with only basic reservation and management functions, and only two verified partners. The depth of eviivo’s feature inventory suggests it can handle complex operations and growth strategies. Edge: eviivo Suite™ PMS.
eviivo’s customer support has a rating of 4.42/5, with reviewers citing quick, helpful assistance during onboarding and ongoing use. Support staff are praised for resolving issues efficiently, which is crucial for busy hoteliers.
RoomBoss provides no recent review data or support ratings, making it impossible to evaluate their service quality. Given eviivo’s consistent support ratings and user praise, it stands out as the more reliable vendor for ongoing assistance. Edge: eviivo Suite™ PMS.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, TripAdvisor, and tools like D-Edge and Hotelchamp. These integrations help you synchronize rates, availability, and distribution across channels seamlessly.
RoomBoss has only 2 verified partners, with integrations limited to Whistle and SiteMinder. For hotels aiming for broad distribution and automation, eviivo’s extensive integration network is a distinct advantage. Edge: eviivo Suite™ PMS.
eviivo’s recent reviews reflect a high likelihood to recommend of 95%, with users praising its ease of use, support, and automation. Hotels in various segments, including vacation rentals and independent properties, find it valuable for streamlining operations and increasing occupancy.
RoomBoss has no recent reviews or ratings, making it impossible to determine user satisfaction. Given the current data, eviivo’s proven positive reputation makes it the more trusted choice for hoteliers. Edge: eviivo Suite™ PMS.
eviivo is priced at a $700 monthly base fee, with no freemium, free trial, implementation fee, or tiered pricing noted. Pricing is transparent, but it’s an investment for hotels seeking a full-featured, scalable platform.
RoomBoss does not publicly list pricing or trial options, making it unclear whether it offers comparable value. For hotels wanting predictable costs aligned with a proven system, eviivo’s transparent pricing supports better budgeting.
Not ideal if:
Not ideal if:
eviivo stands out as the more reliable, feature-rich, and well-reviewed property management system. Its extensive integrations, strong support, and proven market presence make it suitable for hotels aiming to grow and optimize operations.
Choose eviivo if your property needs comprehensive automation, multi-property management, and a platform with active user feedback. It’s the clear choice for hotels prioritizing operational efficiency and guest experience.
RoomBoss might appeal to very small hotels or properties with minimal management needs, but the lack of recent reviews and limited features suggest it’s less suited for hotels with ambitions to expand or streamline complex operations.
If your hotel is ready to scale or requires a trusted, full-featured system, eviivo Suite™ PMS is the better option. For minimal, uncomplicated needs, consider RoomBoss, but proceed cautiously given its sparse recent data.
According to HTR's product database, eviivo Suite™ PMS and RoomBoss PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and RoomBoss PMS share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while RoomBoss PMS offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. RoomBoss PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and RoomBoss has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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