eviivo Suite™ PMS vs. GP Dati Scrigno (by Zucchetti): Which Is Right for You?

Updated May 15, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Guest Communication (SMS Messaging) and Guest Messaging.

GP Dati Hotel Service shines , with exclusive features like On premise.

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to GP Dati Scrigno (by Zucchetti)?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
0%
Ease of Use
4.5/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 0

What Are the Pros and Cons of eviivo Suite™ PMS vs GP Dati Scrigno (by Zucchetti)?

After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while GP Dati Hotel Service users highlight . Click any theme to see what reviewers say.

eviivo eviivo GP Dati Hotel Service GP Dati Hotel Service
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs GP Dati Hotel Service: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo GP Dati Hotel Service GP Dati Hotel Service
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo GP Dati Hotel Service GP Dati Hotel Service
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo GP Dati Hotel Service GP Dati Hotel Service
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing the right property management system (PMS) for your hotel hinges on your operational needs, size, and growth ambitions. Both eviivo Suite™ PMS and GP Dati Scrigno aim to streamline management tasks, but their core strengths and user base differ significantly. While eviivo excels in ease of use, integrations, and customer support, GP Dati Scrigno offers a centralized database focused on comprehensive departmental sharing. Which of these aligns best with your hotel’s future?

If your priority is a scalable, user-friendly platform with extensive integrations and recent positive reviews, eviivo Suite™ is the clear winner. Conversely, if your hotel needs a deeply integrated, CRM-focused system with a centralized database, and you operate primarily in Europe, GP Dati Scrigno may be suitable, though it currently lacks review-backed data to support this.

Is eviivo Suite™ or GP Dati Scrigno Better for Hotels?

Both products aim to improve hotel management, but they approach the challenge differently. eviivo Suite™ is designed for ease of use, quick onboarding, and broad integration, making it ideal for a variety of hotel types, especially independent properties seeking operational efficiency. GP Dati Scrigno, on the other hand, emphasizes centralized data sharing across departments, aiming to unify information for larger, corporate hotels or chains with a focus on CRM and revenue management.

While eviivo boasts a robust review base with 191 recent reviews, including detailed feedback on customer support and ease of use, GP Dati Scrigno’s review data is non-existent, which diminishes confidence in its current market performance. The decision ultimately depends on whether your hotel values community-backed usability and integrations or a unified database and departmental cohesion.

Are you looking for a user-tested, well-supported platform with a broad ecosystem? Or do you prioritize a centralized management approach with a focus on data sharing? This choice directly impacts your operational agility and customer engagement.

eviivo Suite™ vs GP Dati Scrigno: Which Should Your Hotel Choose?

If your hotel needs a flexible, easy-to-learn platform that integrates with major OTAs, supports multi-currency transactions, and has proven customer support, eviivo Suite™ is the better choice. Its reviews highlight a user-friendly interface, a mobile app, and features that streamline reservations, guest communication, and billing—perfect for independent hotels, B&Bs, vacation rentals, and small chains.

If instead, you require a system with a strong focus on departmental data sharing, customer relationship management (CRM), and revenue management—especially if you operate in Europe—GP Dati Scrigno could be appealing. However, its lack of recent reviews makes it difficult to assess its current usability or support quality, which is a significant consideration.

For most hoteliers looking for proven, support-backed solutions with recent user feedback, eviivo’s extensive review base makes it the definitive choice. It offers a more immediate, practical benefit in daily operations compared to the more abstract, centralized approach of GP Dati Scrigno.

Is eviivo Suite™ or GP Dati Scrigno Easier to Use?

eviivo Suite™ has a high ease-of-use rating (4.43/5) based on 191 reviews, with recent feedback praising its intuitive interface, onboarding process, and mobile app that enables management from anywhere. Users frequently mention that staff adopt the platform quickly, and the support team is responsive, making onboarding smoother.

GP Dati Scrigno has no publicly available review data, so assessing its ease of use is impossible. Its design is likely more complex given its focus on departmental integration, which could impose a steeper learning curve. Without recent reviews, it’s uncertain how quickly staff can adapt or whether support is adequate.

Edge: eviivo Suite™.

Which Has Better Features: eviivo Suite™ or GP Dati Scrigno?

eviivo Suite™ offers over 20 shared features plus 31 unique functionalities, including guest messaging, online check-in/out, automated reminders, EPoS, and integrated payment tools. Its features directly support daily hotel operations, guest engagement, and revenue management.

GP Dati Scrigno provides primarily three unique features: a spa & wellness module, on-premise management, and an integrated ID/passport scanner, but lacks the broad feature set of eviivo. Its focus on departmental management and customer data sharing may suit larger hotels, but the limited feature count and recent reviews favor eviivo for most hotel needs.

Edge: eviivo Suite™.

Which Has Better Customer Support: eviivo Suite™ or GP Dati Scrigno?

eviivo Suite™ consistently receives high support ratings (4.42/5) from recent reviews, with customers praising quick, helpful assistance during onboarding and ongoing use. Support staff like Joseph and Xavier are frequently mentioned as exemplary, critical when resolving issues or optimizing features.

GP Dati Scrigno has no available recent reviews or support ratings, making it impossible to gauge support quality. Its lack of feedback puts it at a disadvantage, especially for hotels that prioritize responsive, accessible customer service.

Edge: eviivo Suite™.

Which Has More Integrations: eviivo Suite™ or GP Dati Scrigno?

eviivo boasts 32 verified partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, along with channel managers and payment processors. This extensive integration ecosystem allows your hotel to synchronize rates and availability across multiple platforms effortlessly.

GP Dati Scrigno has only one verified partner—Duetto—limiting its integration scope significantly. For hotels that rely on diverse distribution channels, eviivo’s integrations are a decisive advantage.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: eviivo Suite™ or GP Dati Scrigno?

eviivo’s recent reviews reflect a high likelihood to recommend (95%) and an overall score of 87.05/100, with many users highlighting its usability, support, and feature set. Hotels of various sizes and segments, especially vacation rentals and B&Bs, praise its simplicity and operational benefits.

GP Dati Scrigno lacks recent reviews or ratings, making it difficult to determine hoteliers’ satisfaction. The absence of user feedback critically weakens its credibility as a preferred solution in the current market.

Edge: eviivo Suite™.

How Much Do eviivo Suite™ and GP Dati Scrigno Cost?

eviivo Suite™ charges a flat monthly fee of $700, with no implementation or trial fees. Its pricing includes access to the full feature set, supported by ongoing customer support.

GP Dati Scrigno’s pricing is not publicly available, which could signal a custom or enterprise-only model. Without clear pricing, it’s hard to compare value directly, but the lack of transparency may be a concern for budget-conscious hotels.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels seeking a straightforward, easy-to-implement PMS with proven support
  • Independent hotels, B&Bs, vacation rentals, and small chains wanting extensive integrations
  • Properties aiming to improve booking efficiency and guest communication
  • Teams that value mobile access and automation features
  • Hotels operating in multiple regions, especially in North America and Europe

Not ideal if you need highly customizable workflows or operate in a niche that requires specialized modules not offered by eviivo.

What Type of Hotel Should Use GP Dati Scrigno?

  • Larger hotels or hotel chains that prioritize centralized departmental data sharing
  • Hotels with a strong focus on CRM and revenue management
  • European hotels seeking a system integrated with finance, marketing, and sales
  • Properties that can invest in a tailored, potentially enterprise-level solution

Not ideal if your hotel relies on a user-friendly, well-supported PMS proven by recent customer reviews or if you operate outside Europe, given the limited regional presence.

eviivo Suite™ vs GP Dati Scrigno: The Bottom Line for Hotels

eviivo Suite™ is a mature, well-reviewed platform favored by a broad spectrum of independent and small hotel operators. Its extensive integrations, ease of use, and dedicated support make it a practical choice for hotels looking to streamline operations and boost bookings.

GP Dati Scrigno offers a centralized database approach, which might appeal to larger hotels or chains that need department-wide data sharing. However, its lack of recent reviews, limited features, and regional focus in Europe make it a less compelling option for most hotels today.

Choose eviivo if you want a proven, supported, and feature-rich PMS that adapts to your evolving needs. Opt for GP Dati Scrigno only if your hotel’s strategy heavily depends on departmental integration and CRM, and you're operating primarily within its regional scope.

How Much Do eviivo Suite™ PMS and GP Dati Scrigno (by Zucchetti) Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo GP Dati Hotel Service GP Dati Hotel Service
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That GP Dati Scrigno (by Zucchetti) Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and GP Dati Scrigno (by Zucchetti) share 20 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo GP Dati Hotel Service GP Dati Hotel Service
Gift Vouchers
Guest Communication (SMS Messaging)
Guest Messaging
Integrated ID & Passport Scanner
Multi-currency
On premise
Online 24/7 support
Spa & Wellness Module
Transactional Emails (booking, folios, etc)

Showing top differences. 22 more features differ between these products.

Real-World Results: eviivo vs GP Dati Hotel Service by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

GP Dati Hotel Service GP Dati Hotel Service

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
GP Dati Hotel Service GP Dati Hotel Service

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
GP Dati Hotel Service GP Dati Hotel Service

No published case study for this goal yet.

eviivo vs GP Dati Hotel Service: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Online 24/7 support Multi-currency Gift Vouchers Guest Communication (SMS Messaging) Guest Messaging
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
GP Dati Hotel Service
GP Dati Hotel Service
0.0/5 from 0 reviews

Unique capabilities

Spa & Wellness Module On premise Integrated ID & Passport Scanner
0.0/5 ease of use 0.0/5 support 1 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About eviivo Suite™ PMS vs GP Dati Scrigno (by Zucchetti)

Can eviivo Suite™ PMS replace GP Dati Scrigno (by Zucchetti)?

It depends on your requirements. eviivo Suite™ PMS and GP Dati Scrigno (by Zucchetti) share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while GP Dati Scrigno (by Zucchetti) offers 1. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or GP Dati Scrigno (by Zucchetti) offer a free plan?

eviivo Suite™ PMS: No. GP Dati Scrigno (by Zucchetti): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and GP Dati Scrigno (by Zucchetti)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and GP Dati Hotel Service has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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