The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Guest Communication (SMS Messaging) and Guest Messaging.
GP Dati Hotel Service shines , with exclusive features like On premise.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while GP Dati Hotel Service users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing the right property management system (PMS) for your hotel hinges on your operational needs, size, and growth ambitions. Both eviivo Suite™ PMS and GP Dati Scrigno aim to streamline management tasks, but their core strengths and user base differ significantly. While eviivo excels in ease of use, integrations, and customer support, GP Dati Scrigno offers a centralized database focused on comprehensive departmental sharing. Which of these aligns best with your hotel’s future?
If your priority is a scalable, user-friendly platform with extensive integrations and recent positive reviews, eviivo Suite™ is the clear winner. Conversely, if your hotel needs a deeply integrated, CRM-focused system with a centralized database, and you operate primarily in Europe, GP Dati Scrigno may be suitable, though it currently lacks review-backed data to support this.
Both products aim to improve hotel management, but they approach the challenge differently. eviivo Suite™ is designed for ease of use, quick onboarding, and broad integration, making it ideal for a variety of hotel types, especially independent properties seeking operational efficiency. GP Dati Scrigno, on the other hand, emphasizes centralized data sharing across departments, aiming to unify information for larger, corporate hotels or chains with a focus on CRM and revenue management.
While eviivo boasts a robust review base with 191 recent reviews, including detailed feedback on customer support and ease of use, GP Dati Scrigno’s review data is non-existent, which diminishes confidence in its current market performance. The decision ultimately depends on whether your hotel values community-backed usability and integrations or a unified database and departmental cohesion.
Are you looking for a user-tested, well-supported platform with a broad ecosystem? Or do you prioritize a centralized management approach with a focus on data sharing? This choice directly impacts your operational agility and customer engagement.
If your hotel needs a flexible, easy-to-learn platform that integrates with major OTAs, supports multi-currency transactions, and has proven customer support, eviivo Suite™ is the better choice. Its reviews highlight a user-friendly interface, a mobile app, and features that streamline reservations, guest communication, and billing—perfect for independent hotels, B&Bs, vacation rentals, and small chains.
If instead, you require a system with a strong focus on departmental data sharing, customer relationship management (CRM), and revenue management—especially if you operate in Europe—GP Dati Scrigno could be appealing. However, its lack of recent reviews makes it difficult to assess its current usability or support quality, which is a significant consideration.
For most hoteliers looking for proven, support-backed solutions with recent user feedback, eviivo’s extensive review base makes it the definitive choice. It offers a more immediate, practical benefit in daily operations compared to the more abstract, centralized approach of GP Dati Scrigno.
eviivo Suite™ has a high ease-of-use rating (4.43/5) based on 191 reviews, with recent feedback praising its intuitive interface, onboarding process, and mobile app that enables management from anywhere. Users frequently mention that staff adopt the platform quickly, and the support team is responsive, making onboarding smoother.
GP Dati Scrigno has no publicly available review data, so assessing its ease of use is impossible. Its design is likely more complex given its focus on departmental integration, which could impose a steeper learning curve. Without recent reviews, it’s uncertain how quickly staff can adapt or whether support is adequate.
Edge: eviivo Suite™.
eviivo Suite™ offers over 20 shared features plus 31 unique functionalities, including guest messaging, online check-in/out, automated reminders, EPoS, and integrated payment tools. Its features directly support daily hotel operations, guest engagement, and revenue management.
GP Dati Scrigno provides primarily three unique features: a spa & wellness module, on-premise management, and an integrated ID/passport scanner, but lacks the broad feature set of eviivo. Its focus on departmental management and customer data sharing may suit larger hotels, but the limited feature count and recent reviews favor eviivo for most hotel needs.
Edge: eviivo Suite™.
eviivo Suite™ consistently receives high support ratings (4.42/5) from recent reviews, with customers praising quick, helpful assistance during onboarding and ongoing use. Support staff like Joseph and Xavier are frequently mentioned as exemplary, critical when resolving issues or optimizing features.
GP Dati Scrigno has no available recent reviews or support ratings, making it impossible to gauge support quality. Its lack of feedback puts it at a disadvantage, especially for hotels that prioritize responsive, accessible customer service.
Edge: eviivo Suite™.
eviivo boasts 32 verified partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, along with channel managers and payment processors. This extensive integration ecosystem allows your hotel to synchronize rates and availability across multiple platforms effortlessly.
GP Dati Scrigno has only one verified partner—Duetto—limiting its integration scope significantly. For hotels that rely on diverse distribution channels, eviivo’s integrations are a decisive advantage.
Edge: eviivo Suite™.
eviivo’s recent reviews reflect a high likelihood to recommend (95%) and an overall score of 87.05/100, with many users highlighting its usability, support, and feature set. Hotels of various sizes and segments, especially vacation rentals and B&Bs, praise its simplicity and operational benefits.
GP Dati Scrigno lacks recent reviews or ratings, making it difficult to determine hoteliers’ satisfaction. The absence of user feedback critically weakens its credibility as a preferred solution in the current market.
Edge: eviivo Suite™.
eviivo Suite™ charges a flat monthly fee of $700, with no implementation or trial fees. Its pricing includes access to the full feature set, supported by ongoing customer support.
GP Dati Scrigno’s pricing is not publicly available, which could signal a custom or enterprise-only model. Without clear pricing, it’s hard to compare value directly, but the lack of transparency may be a concern for budget-conscious hotels.
Not ideal if you need highly customizable workflows or operate in a niche that requires specialized modules not offered by eviivo.
Not ideal if your hotel relies on a user-friendly, well-supported PMS proven by recent customer reviews or if you operate outside Europe, given the limited regional presence.
eviivo Suite™ is a mature, well-reviewed platform favored by a broad spectrum of independent and small hotel operators. Its extensive integrations, ease of use, and dedicated support make it a practical choice for hotels looking to streamline operations and boost bookings.
GP Dati Scrigno offers a centralized database approach, which might appeal to larger hotels or chains that need department-wide data sharing. However, its lack of recent reviews, limited features, and regional focus in Europe make it a less compelling option for most hotels today.
Choose eviivo if you want a proven, supported, and feature-rich PMS that adapts to your evolving needs. Opt for GP Dati Scrigno only if your hotel’s strategy heavily depends on departmental integration and CRM, and you're operating primarily within its regional scope.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | — |
According to HTR's product database, eviivo Suite™ PMS and GP Dati Scrigno (by Zucchetti) share 20 features. Here are the key differences — features one has that the other lacks.
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| Gift Vouchers | ||
| Guest Communication (SMS Messaging) | ||
| Guest Messaging | ||
| Integrated ID & Passport Scanner | ||
| Multi-currency | ||
| On premise | ||
| Online 24/7 support | ||
| Spa & Wellness Module | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 22 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and GP Dati Scrigno (by Zucchetti) share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while GP Dati Scrigno (by Zucchetti) offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. GP Dati Scrigno (by Zucchetti): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and GP Dati Hotel Service has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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