eviivo Suite™ PMS vs. Shalom PMS: Which Is Right for You?

Updated May 16, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.

Shalom PMS shines .

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to Shalom PMS?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
0%
Ease of Use
4.5/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 0

What Are the Pros and Cons of eviivo Suite™ PMS vs Shalom PMS?

After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Shalom PMS users highlight . Click any theme to see what reviewers say.

eviivo eviivo Shalom PMS
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs Shalom PMS: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo Shalom PMS
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo Shalom PMS
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo Shalom PMS
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

As a hotelier evaluating property management systems, your goal is to find a solution that simplifies operations, boosts booking efficiency, and offers reliable support. Both eviivo Suite™ and Shalom PMS aim to serve these needs, but they do so differently. eviivo's extensive review base, recent positive feedback, and rich feature set make it the clear front-runner. Will your hotel benefit most from the proven track record of eviivo or the emerging potential of Shalom?

Is eviivo Suite™ or Shalom PMS Better for Hotels?

eviivo Suite™ and Shalom PMS are designed to solve core hospitality management problems like reservations, guest communication, and reporting, but their approaches diverge. eviivo offers a comprehensive, all-in-one platform with 51 exclusive features and integration with 32 verified partners—an advantage for hotels seeking an integrated, scalable solution. Shalom PMS, while promising streamlined daily operations, boasts no verified integrations or user reviews, leaving its effectiveness less clear.

eviivo’s platform, with over 191 recent reviews averaging 4.43/5 for ease of use and a high likelihood to recommend, demonstrates a well-established presence. In contrast, Shalom PMS’s zero reviews and no recent feedback make it difficult to assess its performance or customer satisfaction. Given this, do you prefer a product backed by proven user success or an unverified newcomer?

eviivo Suite™ vs Shalom PMS: Which Should Your Hotel Choose?

If your hotel needs a trusted, feature-rich PMS with proven support and global reach, go with eviivo. Its extensive experience in serving independent hotels, B&Bs, vacation rentals, and small chains makes it ideal for properties looking for a reliable, all-in-one solution.

If your hotel is seeking a straightforward, budget-conscious option with basic reservation and guest management, Shalom PMS might appeal—though the lack of reviews and features makes this uncertain. For most hoteliers aiming for operational efficiency and growth, eviivo’s proven track record and comprehensive features make it the safer, smarter choice.

Is eviivo Suite™ or Shalom PMS Easier to Use?

eviivo’s user interface scores 4.43/5 in ease of use, with recent reviews praising its intuitive design, mobile app, and onboarding support. Users frequently highlight how quickly their teams adapt, citing a smooth onboarding process and responsive customer support. The app enables control from anywhere, with many reviews emphasizing its convenience.

Shalom PMS, by contrast, has no publicly available reviews or ratings, making it impossible to assess its usability or onboarding quality. Without user feedback, the assumption is that its ease of use is unproven. Edge: eviivo.

Which Has Better Features: eviivo Suite™ or Shalom PMS?

eviivo offers 51 features exclusive to its platform, including a channel manager, revenue management, payment processing, online booking engine, guest CRM, email marketing, and integrated EPoS. These comprehensive tools support diverse property types and operational needs.

Shalom PMS, with no verified features listed or reviews, appears to lack the depth of functionality needed for complex or growing hotel operations. The wide feature set of eviivo clearly surpasses the limited or unverified offerings of Shalom PMS. Edge: eviivo.

Which Has Better Customer Support: eviivo or Shalom PMS?

eviivo’s customer support is highly rated at 4.42/5, with recent reviews praising its responsiveness and onboarding assistance. Support staff like Xavier and Joseph are noted for their effectiveness, making the transition and ongoing use smoother.

Shalom PMS presents no reviews or ratings on support, leaving its customer service reputation unknown. Without positive feedback or support data, eviivo’s established, high-rated support provides a significant advantage. Edge: eviivo.

Which Has More Integrations: eviivo or Shalom PMS?

eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, plus experience partners such as Hotelchamp and D-Edge. This extensive network simplifies distribution and revenue management.

Shalom PMS shows no verified integrations or partner connections, raising questions about its connectivity potential. For seamless multi-channel management and automation, eviivo’s integrations are clearly superior. Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Shalom PMS?

eviivo’s reviews, with 20 recent ones, rate it 4.43/5 for ease of use and 4.42/5 for support, with a 95% likelihood to recommend. Hoteliers across segments, especially independent hotels, vacation rentals, and B&Bs, emphasize how the platform has improved their operations and guest communication.

Shalom PMS has no reviews or user ratings, so hoteliers cannot assess its performance or satisfaction levels. Given the positive and recent feedback for eviivo, it clearly holds the higher rating. Edge: eviivo.

How Much Do eviivo and Shalom PMS Cost?

eviivo charges a fixed monthly fee of $700, with no free trial, implementation fee, or tiered pricing. This predictable pricing allows for budget planning and scaling.

Shalom PMS’s pricing is not publicly available, and with no reviews indicating pricing or value, it’s difficult to compare. The transparent cost structure of eviivo makes it the more reliable investment. Edge: eviivo.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels that want a proven, scalable platform supporting multiple property types, including B&Bs, vacation rentals, and boutique hotels.
  • Teams that need extensive integrations with OTAs and experience partners to maximize visibility.
  • Hotels seeking a platform with a mobile app for on-the-go management.
  • Properties looking for strong customer support and onboarding to ensure smooth implementation.

Not ideal if your hotel prefers a simple, low-cost solution with minimal features or if you operate in a region with limited support for eviivo.

What Type of Hotel Should Use Shalom PMS?

  • Hotels and property managers seeking a straightforward, easy-to-use system for basic reservation and guest management.
  • Small properties or individual owners interested in automation but without complex needs.
  • Teams looking for an inexpensive or emerging solution to test PMS capabilities.

Not ideal if you require extensive integrations, dedicated support, or proven reliability, as Shalom PMS currently lacks reviews and verified features.

eviivo Suite™ vs Shalom PMS: The Bottom Line for Hotels

eviivo provides a comprehensive, reliable, and well-supported property management solution with proven results across diverse property types. Its extensive feature set, integrations, and recent positive reviews make it the recommended choice for hoteliers seeking operational efficiency and growth.

Shalom PMS shows potential as a simple, budget-friendly alternative, but the absence of user feedback and verified features makes it a risky option for hotels aiming for scale or complex operations. For most properties, eviivo’s proven reputation and extensive capabilities outweigh the uncertainties of Shalom.

If your hotel needs a trusted, feature-rich platform with robust support and integrations, choose eviivo. If your needs are basic and budget-sensitive, and you’re willing to accept the unproven track record, Shalom might be worth exploring—but proceed cautiously.

In conclusion, for hotels prioritizing reliability and proven success, eviivo Suite™ stands out as the clear choice. Its recent reviews and high ratings confirm it’s the stronger solution for your current and future management needs.

How Much Do eviivo Suite™ PMS and Shalom PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo Shalom PMS
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That Shalom PMS Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and Shalom PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo Shalom PMS
Ancillary revenue tracking
Booking Engine
Calendar view
Channel Manager
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: eviivo vs Shalom PMS by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Shalom PMS

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Shalom PMS

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
Shalom PMS

No published case study for this goal yet.

eviivo vs Shalom PMS: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Channel Manager Revenue management module Payment processing Booking Engine Calendar view
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
Shalom PMS
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About eviivo Suite™ PMS vs Shalom PMS

Can eviivo Suite™ PMS replace Shalom PMS?

It depends on your requirements. eviivo Suite™ PMS and Shalom PMS share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Shalom PMS offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or Shalom PMS offer a free plan?

eviivo Suite™ PMS: No. Shalom PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and Shalom PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Shalom PMS has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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