eviivo Suite™ PMS vs. Soraso:
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ PMS and Soraso hinges on your hotel’s specific needs and operational scale. While both aim to streamline property management, their market presence, features, and support structures vary significantly. Your decision should match your property size, your integration needs, and the importance you place on user reviews and recent feedback.

eviivo Suite™ offers a well-established, feature-rich solution with hundreds of reviews and recent positive feedback, making it a trusted choice. Soraso, on the other hand, has virtually no reviews and limited regional presence, making it harder to assess its reliability or fit.

Is eviivo Suite™ or Soraso Better for Hotels?

eviivo Suite™ is a comprehensive, cloud-based property management platform designed for a wide range of properties, from vacation rentals to boutique hotels. It boasts an extensive feature set, including channel management, revenue tools, automated communications, and integrated booking engines, all aimed at simplifying complex operations.

Soraso, by comparison, offers a much narrower profile with minimal features and no available reviews or recent feedback to gauge its performance. Its regional market presence is limited to Asia Pacific and lacks the broad adoption seen with eviivo.

The key difference lies in their credibility and proven user base. With over 191 recent reviews, eviivo’s platform is trusted by thousands of users worldwide, while Soraso’s lack of reviews makes its reliability uncertain. Would you prefer a platform with demonstrable success and extensive features or an untested solution?

eviivo Suite™ vs Soraso: Which Should Your Hotel Choose?

If your hotel operates across multiple regions, manages numerous properties, or needs a feature-rich platform, eviivo is the clear choice. Its extensive integrations, mobile app, guest communication tools, and customer support are tailored for busy, multi-property operators seeking efficiency.

If your hotel is small, operates only locally, or you prefer a minimal setup without extensive features, Soraso might seem appealing. However, given the absence of reviews and limited market presence, eviivo’s established track record offers more confidence.

For property managers seeking reliability, recent positive feedback, and a large feature set, eviivo is the safer, more proven option. Soraso’s lack of data makes it difficult to recommend confidently at this stage.

Is eviivo Suite™ or Soraso Easier to Use?

eviivo Suite™ scores a high 4.43/5 for ease of use, with many reviews praising its intuitive interface and smooth onboarding process. Users appreciate the platform’s centralized management and the availability of a mobile app that enhances operational flexibility.

Soraso provides no user ratings or recent reviews, leaving its usability unverified. Without concrete user feedback, it’s impossible to judge its interface or onboarding experience.

Edge: eviivo.

Which Has Better Features: eviivo Suite™ or Soraso?

eviivo offers 51 unique features, including channel management, revenue tracking, automated guest messaging, online check-in/out, and integrated payment processing. It also provides modules for housekeeping, group bookings, guest CRM, and mobile management, covering almost all operational needs.

Soraso, with no listed features or integrations, appears to lack the breadth and depth needed for comprehensive hotel management. Its limited regional presence and absence of feature data suggest it doesn’t match eviivo’s capabilities.

Edge: eviivo.

Which Has Better Customer Support: eviivo Suite™ or Soraso?

eviivo’s support ratings are high at 4.42/5, with recent reviews highlighting responsive and helpful customer service. Users describe support staff as proactive, especially during onboarding and troubleshooting, making the transition smoother.

With no available reviews or support data for Soraso, assessing its customer service is impossible. Trustworthy support is critical for operational stability; eviivo’s proven track record makes it the preferable choice.

Edge: eviivo.

Which Has More Integrations: eviivo Suite™ or Soraso?

eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Google Hotel Ads, and TripAdvisor, ensuring wide distribution. It also connects with property-specific tools like eRevMax, Hotelchamp, and Canary Technologies, enabling a unified management ecosystem.

Soraso connects only to two verified partners, IDeaS and Hoteliers.Guru, which severely limits its connectivity options. For hotels needing broad and reliable integrations, eviivo’s extensive network is a clear advantage.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo Suite™ or Soraso?

eviivo’s recent reviews showcase a hotelier satisfaction score of 8.87/5, with 95% likelihood to recommend, reflecting strong user confidence. Hoteliers of all segments—especially vacation rentals, B&Bs, and small hotels—highlight its ease of use, support, and operational efficiency.

Soraso lacks reviews altogether, so no data exists on user satisfaction. Without feedback, hotel owners must rely on assumptions rather than proven performance.

Edge: eviivo.

How Much Do eviivo Suite™ and Soraso Cost?

eviivo’s pricing begins at $700 per month, with no free trial or freemium options, reflecting a premium tier suited for multi-property or larger operations. Its pricing model emphasizes value for money through feature-rich offerings.

Soraso does not publicly disclose pricing, making direct comparison impossible. Given the lack of reviews and features, its cost structure remains unclear and unverified.

What Type of Hotel Should Use eviivo Suite™?

• Hotels managing multiple properties across regions seeking centralized control.
• Teams that require extensive automation, guest communication, and reporting.
• Properties that depend on multiple OTAs for distribution.
• Hotels aiming for mobile management and real-time updates.
• Businesses that value dedicated customer support and ongoing training.

Not ideal if you operate a single, small property with minimal tech needs or prefer a low-cost, straightforward solution.

What Type of Hotel Should Use Soraso?

• Small hotels or boutique properties in the Asia Pacific region seeking basic management tools.
• Teams that prefer a minimal setup without many integrations.
• Hotels that are open to testing an unproven, less-established platform.
• Properties where cost is a primary concern and detailed features are less critical.

Not ideal if you need proven scalability, extensive features, or reliable support, given the current lack of data.

The Bottom Line for Hotels

eviivo Suite™ is an established, feature-rich PMS with a proven track record supported by nearly 200 recent reviews. Its broad integrations, high user satisfaction, and regional presence make it a dependable choice for most properties.

Soraso, lacking reviews and regional presence, remains an unknown quantity. Its suitability is highly uncertain without further data, especially considering the critical need for reliable support and feature sets.

If your hotel prioritizes reliability, proven functionality, and extensive integration, eviivo is the clear pick. Soraso might appeal to small, regional operators willing to take a risk on an untested platform, but caution is advised.