The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
SS&C shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while SS&C users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
When choosing a property management system (PMS), your hotel needs a reliable, feature-rich platform that streamlines operations, enhances guest communication, and integrates with booking channels. eviivo Suite™ and TimeShareWare both aim to serve property managers, but their core strengths and target markets differ significantly. eviivo offers an all-in-one solution tailored to independent hotels, B&Bs, and vacation rentals, whereas TimeShareWare primarily caters to resort and timeshare operators. Which one aligns better with your hotel’s operational goals?
eviivo's recent reviews strongly favor its usability and customer support, making it a more trustworthy option for hoteliers seeking a proven, well-supported PMS. TimeShareWare, lacking recent reviews, offers a broad scope but less clarity on how it performs in smaller hotel settings. Are you ready to dive into a direct comparison?
eviivo Suite™ is designed specifically for small to medium-sized independent hotels, B&Bs, and vacation rentals. It streamlines reservations, guest communications, and channel management through over 32 verified integrations, including major OTAs like Booking.com and Expedia.
In contrast, TimeShareWare targets larger resort and shared-ownership properties, focusing heavily on multi-site management, owner services, and complex accounting. Its capabilities include lease management, financial reporting, and operational automation tailored for resort environments.
While eviivo scores highly in ease of use, customer support, and recent reviews, TimeShareWare’s lack of recent feedback makes its performance less clear. Do your current needs lean toward a multi-property resort or a boutique hotel operation?
If your hotel is a small to medium independent property, vacation rental, or boutique, eviivo Suite™ is the clear choice. Its user-friendly interface, integrated booking engine, guest CRM, and mobile app meet the operational demands of these properties, backed by over 191 recent reviews and a 95% likelihood to recommend.
If your hotel operates a large resort or timeshare complex with multiple locations, owner management needs, and complex accounting, TimeShareWare could be more suitable. Its focus on multi-site management and asset optimization makes it ideal for larger organizations, although the absence of current user reviews makes assessing its real-world performance difficult.
For most hoteliers in the small-to-mid-range market, eviivo’s proven track record and recent positive feedback make it the safer, more reliable option.
eviivo Suite™ boasts a 4.43/5 ease of use rating based on 191 reviews, with many users citing its intuitive interface and straightforward onboarding process. Hoteliers appreciate its mobile app, which allows managing bookings, guest communication, and revenue from anywhere, with many reviews highlighting its simplicity.
TimeShareWare has no recent review data or ratings available, making it impossible to objectively compare its user experience. Considering the extensive feedback and high satisfaction ratings for eviivo, it’s clear that eviivo offers a more user-friendly experience for your team.
Edge: eviivo Suite™.
eviivo Suite™ provides 51 exclusive features, including a channel manager, revenue management, online booking engine, guest CRM, digital registration, automated reminders, and guest messaging—all integrated into one platform. Its features support seamless reservation flow, guest engagement, and operational automation tailored for small to mid-sized properties.
TimeShareWare offers core property management functions for resort environments, including lease management, owner services, and complex accounting. However, it does not offer the extensive suite of features eviivo provides for individual property operations.
Given the breadth and depth of eviivo’s features—especially its guest communication and channel management tools—its edge is clear for boutique and independent hoteliers.
Edge: eviivo Suite™.
eviivo’s customer support scores a 4.42/5 based on recent reviews, with many users praising its responsiveness and helpful onboarding assistance. Support staff are frequently cited for their quick, effective responses, especially during implementation and troubleshooting.
TimeShareWare has no recent customer support ratings or feedback available, making its support quality uncertain. Without recent reviews, it’s difficult to gauge how responsive or effective their support services are, which is critical during system deployment and ongoing use.
Edge: eviivo Suite™.
eviivo connects to 32 verified partners, including major OTAs, payment processors, and channel managers. Its extensive partner network allows your hotel to synchronize rates, availability, and guest data across multiple platforms effortlessly.
TimeShareWare has only one verified integration—Whistle—limiting its ability to connect with other systems or booking channels. For a hotel that relies on diverse distribution channels and integrated guest experiences, eviivo’s broad interoperability is a significant advantage.
Edge: eviivo Suite™.
eviivo’s recent reviews and a 95% recommendation rate show strong satisfaction among small to medium-sized hotel operators. Hotels highlight improved booking efficiency, guest communication, and support responsiveness.
TimeShareWare lacks recent reviews, so there’s no recent data to gauge hotel satisfaction. Its focus on large resorts suggests it might be less tailored to the needs of independent hotels or boutique property managers.
Based on current review volume and recency, eviivo is clearly the higher-rated choice.
Edge: eviivo Suite™.
eviivo charges a base price of $700/month, with no free tier or trial, but includes a comprehensive set of features and integrations. Its transparent pricing reflects its all-in-one approach tailored for small to medium properties.
TimeShareWare does not publicly list its pricing, but it is known for targeting large resorts and complex operations, implying a potentially higher and custom pricing model. Its cost structure is less transparent, making it harder for smaller properties to justify or afford.
For most hotels, eviivo’s predictable, value-based pricing offers a clearer investment.
Not ideal if your hotel has a large, complex resort operation with multiple locations, extensive owner management, or requires sophisticated accounting.
Not ideal if you’re a small or independent hotel seeking a simplified, user-friendly PMS with broad OTA integration and guest engagement features.
eviivo Suite™ is a flexible, feature-rich platform built for small to medium independent hotels, B&Bs, and vacation rentals. It excels in ease of use, integration, customer support, and recent positive reviews, making it the safer choice for most hoteliers.
TimeShareWare specializes in large resort and timeshare management, offering extensive operational tools tailored for complex, multi-site properties. However, its lack of recent feedback and limited integration options make it less appealing for smaller hotels focused on guest experience and operational simplicity.
If your property needs a proven, all-in-one PMS with ongoing support, eviivo is the clear winner. For large-scale resort management with advanced lease and owner services, consider TimeShareWare—but proceed with caution given the limited recent reviews.
According to HTR's product database, eviivo Suite™ PMS and TimeShareWare share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and TimeShareWare share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while TimeShareWare offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. TimeShareWare: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and SS&C has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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