The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
WavePM shines in ease of use and ROI .
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 1 |
After analyzing 209 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while WavePM users highlight . Click any theme to see what reviewers say.
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WavePM |
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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WavePM |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | #61 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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WavePM |
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| Boutique ▾ | #19 41 reviews | #66 1 reviews |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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WavePM |
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| North America ▾ | #15 39 reviews | #61 1 reviews |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing the right property management system (PMS) is crucial for your hotel’s efficiency, guest experience, and growth. eviivo Suite™ by eviivo offers a comprehensive, widely-used platform with robust features and strong recent reviews, while WavePM by WavePM emphasizes AI-driven operations but lacks recent user feedback and broader market presence. How do these differences impact your decision?
Both aim to streamline property management but diverge significantly in features, user base, and market reach. Will you prioritize a well-established platform with proven support, or a newer system promising AI innovation? Let's explore.
eviivo Suite™ is a cloud-based, all-in-one PMS designed for hospitality businesses of all sizes, especially independent hotels, B&Bs, and vacation rentals. It boasts an extensive feature set, including channel management, booking engine, guest communication, and revenue management, supported by over 191 reviews, with 20 recent ones in the last six months, confirming strong current performance.
WavePM, on the other hand, markets itself as a flexible, AI-enabled property management system mainly for property managers and owners, with only one review, lacking recent feedback or broad hotel-specific features. Its focus on AI-driven insights and automation is promising, but the absence of recent data makes assessing its real-world effectiveness difficult.
Do you need a mature PMS with proven integrations and support, or are you open to adopting AI-centric technology where user feedback is limited? This contrast sets the stage for the rest of your evaluation.
If your hotel requires a feature-rich, reliable PMS with extensive online distribution, revenue management, and guest engagement tools, go with eviivo Suite™. Its proven track record across multiple regions, with 28,000+ accommodations and high customer satisfaction, makes it a safe choice for independent properties, vacation rentals, and boutique hotels.
If, however, your team is a property manager or owner looking for an innovative platform centered on AI automation and tenant insights—particularly if you operate multiple units or manage rental portfolios—WavePM's focus on AI-driven operational efficiency could be appealing. Yet, with no recent reviews or clear hotel-specific features, it’s a riskier choice for core hotel management needs.
In summary, choose eviivo if you seek stability, proven integrations, and a broad hotel user base. Opt for WavePM if your focus is pioneering AI features and digital modernization, understanding the limited current validation.
eviivo Suite™ scores 4.43 out of 5 for ease of use, based on user reviews emphasizing its intuitive interface and smooth onboarding, aided by expert support teams. Its mobile app further boosts operational flexibility, with users reporting it simplifies daily management tasks.
WavePM claims a perfect 5 out of 5 for ease of use, highlighting its architectural build designed for flexibility and modern workflows. However, the lack of recent reviews or detailed user feedback makes it difficult to verify the actual ease of adoption for hotel teams.
Edge: eviivo Suite™, given its high usability score backed by numerous recent user reviews and support experiences.
eviivo Suite™ offers over 51 unique features, including channel manager, revenue management, booking engine, guest CRM, automated messaging, online check-in/out, integrated payment processing, and mobile app. Its broad feature set is tailored specifically for hospitality, with dedicated modules for housekeeping, group management, and digital registration.
WavePM, in contrast, provides core property management functions, leveraging AI for tenant review summaries and recommendations, but does not currently feature a comparable extensive hotel-specific feature set. It mainly emphasizes AI automation and expense tracking.
Edge: eviivo Suite™, with its 51+ hotel-centric features designed to optimize operations across the entire guest journey.
eviivo is praised for its responsive, on-the-ground customer support rated at 4.42 out of 5, with reviews citing knowledgeable onboarding and ongoing assistance. Support staff are described as proactive, which helps maximize platform use and troubleshoot issues promptly.
WavePM’s customer support is not rated or discussed in available reviews, making it impossible to assess its responsiveness or quality. Its limited feedback leaves uncertainty about the level of assistance you might receive.
Edge: eviivo Suite™, with a proven support reputation backed by recent reviews and high satisfaction scores.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, TripAdvisor, and Google Hotel Ads, facilitating real-time synchronization across channels. Its extensive partner network supports seamless operational workflows and wider market reach.
WavePM has no verified integrations listed, and its platform appears to be less connected within the hotel technology ecosystem. This limits its ability to connect with external booking and revenue systems.
Edge: eviivo Suite™, with its broad and verified integrations essential for multi-channel distribution.
eviivo boasts a high HT Score of 87.05 and a 95% likelihood of recommendation, based on 191 reviews, with 20 recent ones reinforcing its current relevance. Hotels of various sizes, especially vacation rentals and B&Bs, appreciate its ease of use, support, and feature set.
WavePM has no recent reviews or detailed ratings from hotel operators, making it impossible to gauge user satisfaction. Its lack of feedback suggests limited hotel adoption or exposure.
Edge: eviivo Suite™, with its strong, recent user ratings and high recommendation rate.
eviivo Suite™ charges a base price of $700 per month, with no free trial, freemium, or implementation fees reported. Its pricing reflects its comprehensive feature set suited for larger or more complex operations.
WavePM’s pricing details are not publicly available, which could suggest a custom quote model or less transparent pricing. Without clear figures, evaluating value for money is challenging.
In general, eviivo's transparent $700/month fee offers clarity for budgeting.
The core difference lies in their maturity and target markets: eviivo Suite™ is a full-featured PMS built specifically for hospitality, with a proven track record and extensive integrations, while WavePM emphasizes AI-driven management but lacks recent hotel-focused feedback.
If your hotel needs a reliable, all-in-one platform with broad support, proven integrations, and recent positive reviews, then eviivo Suite™ is the clear choice. Its high customer satisfaction and extensive features make it the safer, more dependable option for most hotels.
Choose WavePM only if your focus is on exploring AI automation for property management and your operations are less dependent on traditional hotel PMS features. Its current lack of hotel-specific reviews and integrations makes it a speculative choice for core hotel management needs.
In sum, for established hotels seeking stability and comprehensive management tools, eviivo Suite™ is the recommended option. For innovative property managers experimenting with AI, WavePM may hold future promise but remains unproven at scale.
According to HTR's product database, eviivo Suite™ PMS and WavePM share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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WavePM |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and WavePM share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while WavePM offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. WavePM leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. WavePM: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and WavePM has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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