The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 230 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in customer support and onboarding — especially for extended-stay properties (4.8/5), with exclusive features like Native Email Marketing and Employee Messaging.
WuBook (Property Management Systems) stands out with exclusive features like Booking Performance and Pace Reporting.
Side-by-side ratings based on 230 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 230 | 0 |
After analyzing 230 verified reviews, eviivo users most value its customer support and onboarding, ease of use and daily operations, reporting and analytics, while WuBook (Property Management Systems) users highlight . Click any theme to see what reviewers say.
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Customer support and onboarding
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Ease of use and daily operations
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Reporting and analytics
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Multi-property and centralized management
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Interface, customization, and mobile/access limitations
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Pricing, rate plans, and annual rate changes
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Invoicing and billing workflows
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 62 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #21 24 reviews | — |
| Large (75-199 rooms) ▾ | #23 7 reviews | — |
| X-Large (200+ rooms) | #20 2 reviews | — |
By Property Type
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| Boutique ▾ | #17 48 reviews | — |
| Luxury ▾ | #15 41 reviews | — |
| Branded / Chain ▾ | #18 23 reviews | — |
| Extended Stay ▾ | #10 22 reviews | — |
By Region
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| North America ▾ | #15 41 reviews | — |
| Europe ▾ | #4 168 reviews | — |
| Asia Pacific | #37 2 reviews | — |
| Middle East | #33 1 reviews | — |
When choosing a property management system (PMS), you're looking for a solution that streamlines operations, enhances guest experiences, and integrates smoothly with your existing tools. eviivo Suite™ and WuBook both aim to serve these needs, but they diverge significantly in scope, reviews, and market presence. While WuBook offers a versatile channel management component, eviivo's all-in-one platform garners more recent user feedback, making it the more reliable choice today.
Both products address reservation management, channel integration, and guest communication, but eviivo’s broader feature set and higher review count position it as the more mature platform. Does your hotel need an all-in-one system with extensive support, or a specialized channel manager? Let’s compare.
eviivo Suite™ is designed for small to mid-sized hotels, B&Bs, vacation rentals, and unique accommodations, offering a comprehensive management platform. WuBook, meanwhile, is a flexible cloud-based solution that combines PMS, booking engine, and channel management, often favored by those with a strong emphasis on multi-channel distribution.
eviivo’s reviews highlight its ease of use, onboarding, and support—factors critical for hotels seeking a reliable, single-platform solution. WuBook’s strengths lie in its integrations, analytics, and channel management features, but it has limited review data, especially recent ones, which diminishes confidence in its current usability. Given the volume and recency of eviivo’s feedback, is stability and support more important than feature flexibility?
If your hotel needs a unified platform to handle reservations, guest communications, billing, and channel distribution from one dashboard, eviivo is the clear choice. Its dedicated focus on hospitality operators across various segments—especially independent hotels, B&Bs, and vacation rentals—means you’ll get an all-in-one system backed by over 210 recent reviews.
On the other hand, if your team prioritizes advanced channel management, dynamic rate controls, and detailed analytics, WuBook’s 32 verified partners and unique features like inventory grid and yield rules might appeal. However, the lack of recent reviews and user testimonials suggests it’s less proven in today’s hospitality environment. Do you prefer a one-platform solution with proven support, or a modular system for specific needs? The choice is clear given the data.
eviivo’s user interface scores a high 4.44/5, with most reviews praising its intuitive workflow, onboarding process, and mobile app. Users frequently mention that eviivo’s support team actively guides them through setup, making staff adoption straightforward.
WuBook has no publicly available ratings or recent reviews, which makes it difficult to assess its ease of use today. The limited review data and absence of user feedback tilt the edge toward eviivo, which has a proven track record of helping hoteliers adopt the platform quickly and effectively.
Edge: eviivo Suite™
eviivo offers 39 shared features, including gift vouchers, native email marketing, online checkout, automated night audit, and integrated payment terminals—many designed specifically for hospitality operations. It also provides seven features unique to its platform, such as shift planning and employee messaging, enhancing daily operational control.
WuBook provides 32 verified partner integrations, including channel self-mapping, inventory management, and analytics, with 13 features unique to its system, mainly focused on yield management and multi-lingual support. However, eviivo’s broader feature set tailored to property management makes it more comprehensive for hotels.
Edge: eviivo Suite™
eviivo consistently receives 4.39/5 for support and onboarding, with reviews emphasizing its knowledgeable, responsive team that simplifies setup and daily management. Users appreciate proactive training, which reduces internal workload and speeds up value realization.
WuBook has no recent or detailed review data on support quality, creating uncertainty about its current customer service standards. Given eviivo’s strong support reputation and recent positive reviews, it clearly holds the support edge.
Edge: eviivo Suite™
eviivo connects with 35 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, along with specialized integrations like guesttalk and KeyNest. Its extensive network supports multi-channel distribution and automation.
WuBook offers 32 verified partners, with integrations like RoomRaccoon, RateGain, and Booking Factory, primarily focused on revenue management and channel synchronization. Despite similar counts, eviivo’s wider array of hospitality-specific integrations and proven support make it more versatile.
Edge: eviivo Suite™
eviivo’s recent reviews—over 24 in the last six months—consistently praise its ease of use, support, and overall value, with a high likelihood to recommend rating of 93%. Its core user base includes vacation rentals and independent hotels, which find it reliable and straightforward.
WuBook’s review data is unavailable, and no recent testimonials are publicly accessible. Based on review volume and recency, eviivo’s higher user-rated satisfaction clearly favors it.
Edge: eviivo Suite™
eviivo charges a $700 monthly flat fee, with no trial or freemium option. This fee covers the entire suite, including channel management, booking engine, and guest messaging.
WuBook’s pricing details are not publicly disclosed, and there’s no indication of a free tier or trial. Given eviivo’s transparent pricing structure, it provides clearer value expectations for budget planning.
Not ideal if your property requires highly specialized revenue management or complex multi-lingual features not supported by eviivo.
Not ideal if your hotel prefers an all-in-one, support-backed platform with recent positive reviews.
The core difference lies in completeness: eviivo offers an integrated property management and booking ecosystem, while WuBook emphasizes channel and revenue management functions. If you seek a reliable, well-supported platform with a proven track record, eviivo is the clear choice.
Choose eviivo if your priority is ease of use, support, and a broad set of property-specific features—especially if you manage multiple properties or want proven longevity. WuBook may appeal to those with a strong focus on advanced revenue management and customization, but less recent user feedback makes its current reliability uncertain.
For most hotels, especially those valuing support and comprehensive management, eviivo stands out as the smarter, more dependable option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| EPoS | ||
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this... Reviews overwhelmingly praise eviivo's support, onboarding, and training teams for being responsive, knowledgeable, and proactive. Many users say this hands-on help made setup smooth, helped them configure the system correctly, and reduced the burden on internal staff.
Many reviewers describe eviivo as simple, intuitive, and practical for day-to-day property management. They say it streamlines routine work such as ha... Many reviewers describe eviivo as simple, intuitive, and practical for day-to-day property management. They say it streamlines routine work such as handling reservations, booking flow, and property settings, which reduces administrative time and makes operations feel smoother.
Reporting is a recurring topic, with users appreciating basic visibility into stats, billing, and revenue-related data. However, several reviews ask f... Reporting is a recurring topic, with users appreciating basic visibility into stats, billing, and revenue-related data. However, several reviews ask for stronger reporting depth, better filters, and more flexible group-level analysis for accounting and operational decision-making.
Where hoteliers push back
Several users ask for more customization, improved aesthetics, and more flexible navigation across the interface. Specific gaps include faster login,... Several users ask for more customization, improved aesthetics, and more flexible navigation across the interface. Specific gaps include faster login, better overview screens, more custom templates, stronger website customization, and a more complete mobile app.
Users value eviivo's rate plan capabilities and note that the platform supports pricing management, but some find annual rate changes and the planning... Users value eviivo's rate plan capabilities and note that the platform supports pricing management, but some find annual rate changes and the planning/pricing schedule too complex. Smaller operators in particular want simpler workflows with fewer irrelevant options.
Unique capabilities
Unique capabilities
It depends on your requirements. eviivo Suite™ PMS and WuBook (Property Management Systems) share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 35 verified integration partners, while WuBook (Property Management Systems) offers 32. Review the feature comparison above to see where they differ before switching.
eviivo Suite™ PMS: No. WuBook (Property Management Systems): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 89 and WuBook (Property Management Systems) has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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