The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exact shines .
Hotel Investor Apps shines in ease of use and customer support , with exclusive features like Daily Reporting and Financial Reporting.
Side-by-side ratings based on 215 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 215 |
After analyzing 215 verified reviews, Exact users most value its , while Hotel Investor Apps users highlight user-friendly and intuitive design, training resources, customizable reporting. Click any theme to see what reviewers say.
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User-Friendly and Intuitive Design
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Training Resources
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Customizable Reporting
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Integration with PMS and Other Systems
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Customization Limitations
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Issues with Mobile Functionality
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Automated Expense Management
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How each product ranks among Hotel Accounting Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #2 18 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 135 reviews |
| Large (75-199 rooms) ▾ | — | #4 27 reviews |
| X-Large (200+ rooms) ▾ | — | #3 25 reviews |
By Property Type
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| Boutique ▾ | — | #3 88 reviews |
| Luxury ▾ | — | #5 34 reviews |
| Branded / Chain ▾ | — | #3 150 reviews |
| Extended Stay ▾ | — | #3 18 reviews |
By Region
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| North America ▾ | — | #4 201 reviews |
| Asia Pacific | — | #4 4 reviews |
Choosing the right hotel accounting software can be a turning point for your team’s efficiency, accuracy, and financial clarity. Both Exact Accounting and HIA ERP & Accounting aim to streamline your financial management, but they target different needs and hotel profiles. Understanding their differences will help you decide which aligns best with your operational complexity and growth plans.
While Exact boasts a long-standing presence with a broad global reach, it lacks recent reviews and a clear user satisfaction record. Conversely, Hotel Investor Apps has a strong recent review base, high user ratings, and a suite of features tailored for multi-property hotel management. Which product will truly serve your hotel’s unique needs?
Exact Accounting, founded in 1984 in the Netherlands, is a comprehensive financial solution designed for SMEs, including hotels, but it’s not exclusively tailored for hospitality. Its primary strength is automating routine accounting tasks and providing real-time financial insights, with over 500,000 customers globally.
Hotel Investor Apps, by comparison, is a purpose-built hospitality ERP that focuses on hotel-specific financial management, including multi-property operations. It integrates deeply with PMS systems, automates billing, invoicing, and offers role-specific dashboards. The lack of recent reviews for Exact and the significant recent feedback for HIA highlight the latter’s stronger current market presence. Given the hotel industry’s complexity, which software will adapt better to your needs?
If your hotel needs a straightforward, general accounting system with broad application beyond hospitality, Exact might seem appealing. However, it’s less suited for multi-property or complex hotel operations and lacks recent user feedback.
If your hotel requires a dedicated hospitality management tool with advanced multi-property financial features, automation, and real-time data integration, Hotel Investor Apps is the clear choice. Its robust feature set, including PMS mapping, detailed financial reporting, and automation, makes it ideal for hotel chains, branded hotels, and larger independent properties.
For smaller, less complex hotels, Exact might suffice, but for hotels aiming for operational growth and data-driven decision-making, HIA offers significant advantages. The current review count and recent positive feedback favor HIA as a more relevant solution today.
Exact is rated 0/5 in ease of use, with no recent reviews to validate its usability. Its interface and onboarding experience are not clearly documented, raising concerns about staff adoption and learning curve.
In contrast, Hotel Investor Apps scores 4.69/5 for ease of use, with recent reviews praising its intuitive, user-friendly interface and smooth onboarding process. Users mention that new staff can adapt quickly and perform tasks efficiently thanks to straightforward workflows and role-based dashboards. Edge: Hotel Investor Apps.
Exact offers no unique features listed in the comparison data, indicating a limited or unspecified feature set for hotel-specific functions.
Hotel Investor Apps provides 23 additional features exclusive to its platform, including daily reporting, PMS mapping, document imaging, general ledger, accounts payable, cash management, budgeting, report writer, multicurrency accounting, and audit trail. These features directly support multi-property hotel management and operational flexibility, making its feature set far more comprehensive. Edge: Hotel Investor Apps.
Exact has no recent reviews or ratings related to support quality, leaving its customer service reputation unverified.
Hotel Investor Apps is rated 4.47/5 for customer support, with recent reviews indicating that support is helpful and responsive. Users appreciate the ongoing assistance and training options, which facilitate smoother onboarding and troubleshooting. This strong support record suggests your team will likely receive timely help when needed. Edge: Hotel Investor Apps.
Exact connects with only one verified partner, PLANERGY, limiting its integration options.
Hotel Investor Apps boasts 15 verified integrations, including popular PMS platforms like Visual Matrix, Stayntouch, RoomKey PMS, Oracle Hospitality, Mews, and others. Its extensive partner network supports seamless data flow across various hotel management systems, streamlining operations and reducing manual entry. Edge: Hotel Investor Apps.
Exact has no recent reviews, leaving hotelier satisfaction levels unverified.
Hotel Investor Apps has 185 reviews, with a high overall score of 95.01/100. Reviewers from diverse hotel segments, including branded hotels and independent properties, praise its ease of use, automation, and support. Recent reviews confirm a trend of strong satisfaction and likelihood to recommend (93%). This consistent positive feedback indicates higher hotelier approval. Edge: Hotel Investor Apps.
Exact’s pricing is not publicly available or specified, which could pose a challenge for budgeting and decision-making.
Hotel Investor Apps charges $700 per month, with no mention of implementation fees or additional charges. Its transparent pricing model offers clarity for hotels considering multi-year investment and growth planning.
Exact Accounting is a longstanding, broad-spectrum accounting solution with a global footprint, but it lacks recent reviews and industry-specific features. It might suit small hotels or those with simple needs but falls short for multi-property, growth-focused hotels.
Hotel Investor Apps, on the other hand, is a purpose-built hospitality ERP with a strong recent review base, high user ratings, and a suite of advanced features. It excels in managing multi-property portfolios, automating complex processes, and providing real-time insights.
For hotels looking for current, proven, hospitality-focused software, Hotel Investor Apps is the clear frontrunner. Its high satisfaction ratings, extensive integrations, and feature depth make it the better choice for most hotel operations today.
In summary:
Hotel Accounting Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $700/mo |
According to HTR's product database, Exact Accounting and HIA ERP & Accounting by Hotel Investor Apps share 0 features. Here are the key differences — features one has that the other lacks.
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| Accounts Payable | ||
| Daily Reporting | ||
| Document Imaging | ||
| Financial Reporting | ||
| General Ledger | ||
| PMS Mapping |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I just found HIA to be super easy to figure out and it also allows us to clean things up easily. Being able to make changes quickly is tremendous. Something that could have been ho..."
What hoteliers love
The majority of reviews highlight the intuitive and user-friendly design of the platform, which makes it easy to learn and navigate. Additionally, the... The majority of reviews highlight the intuitive and user-friendly design of the platform, which makes it easy to learn and navigate. Additionally, the layout helps reduce training time for new staff.
While users praise the system's functions, many express a need for improved and more varied training resources to unlock the system's full potential e... While users praise the system's functions, many express a need for improved and more varied training resources to unlock the system's full potential efficiently.
The ability to customize financial reports is a key benefit users appreciate. This feature allows tailored financial insights suited to specific hotel... The ability to customize financial reports is a key benefit users appreciate. This feature allows tailored financial insights suited to specific hotel needs, facilitating better strategic decisions and enhanced financial transparency.
Where hoteliers push back
While customization is a strength, some users feel limited by existing reporting templates and would prefer more extensive pre-built options to suit v... While customization is a strength, some users feel limited by existing reporting templates and would prefer more extensive pre-built options to suit varied operational needs.
Several users report a need for enhanced mobile functionality. A more robust mobile platform would benefit on-the-go approval processes and quick fina... Several users report a need for enhanced mobile functionality. A more robust mobile platform would benefit on-the-go approval processes and quick financial assessments.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exact Accounting and HIA ERP & Accounting by Hotel Investor Apps share many core Hotel Accounting Software features, but each has unique capabilities. Exact Accounting offers 1 verified integration partners, while HIA ERP & Accounting by Hotel Investor Apps offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HIA ERP & Accounting by Hotel Investor Apps leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exact Accounting: No. HIA ERP & Accounting by Hotel Investor Apps: No. Neither product currently offers a free tier. Most Hotel Accounting Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exact has an HT Score of 0 and Hotel Investor Apps has 95. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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