The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 129 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
Make My trip shines .
Side-by-side ratings based on 129 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 129 | 0 |
After analyzing 129 verified reviews, Exely users most value its channel manager integration and synchronization, user interface and usability, support and responsiveness, while Make My trip users highlight . Click any theme to see what reviewers say.
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Channel Manager Integration and Synchronization
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User Interface and Usability
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Support and Responsiveness
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Direct Booking Enhancement
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Analytics and Reporting
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Customization and Control
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Integration Flexibility
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Make My trip |
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| Small (10-24 rooms) ▾ | #15 26 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #9 51 reviews | — |
| Large (75-199 rooms) ▾ | #14 5 reviews | — |
| X-Large (200+ rooms) ▾ | #7 5 reviews | — |
By Property Type
| Segment |
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Make My trip |
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| Boutique ▾ | #15 29 reviews | — |
| Luxury ▾ | #13 27 reviews | — |
| Branded / Chain ▾ | #15 14 reviews | — |
| Extended Stay ▾ | #14 6 reviews | — |
By Region
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Make My trip |
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| North America | #18 2 reviews | — |
| Europe ▾ | #19 10 reviews | — |
| Asia Pacific ▾ | #5 67 reviews | — |
| Middle East ▾ | #7 13 reviews | — |
Choosing the right channel management system for your hotel hinges on your specific operational needs, regional presence, and integration requirements. Product A, Exely Channel Manager, boasts a proven track record, robust features, and a strong global presence, while Product B, Make My Trip, has yet to establish a comparable footprint or user base. Given the current data, Exely’s extensive reviews and recent user feedback position it as the more reliable choice for hoteliers seeking effective channel management.
Exely addresses core pain points like manual updates, overbooking, and disconnected systems—crucial challenges for any hotel aiming to optimize online distribution. Conversely, Make My Trip’s limited review data and lack of verified integrations make it difficult to assess its suitability. How do these differences impact your decision?
Exely offers a comprehensive suite of features, including real-time two-way integrations, inventory management, derived rates, and multi-currency support—all designed to improve operational efficiency and revenue. Make My Trip, on the other hand, provides no verified features or integrations, and lacks recent reviews, leaving its capabilities and stability unverified.
Exely’s 102 reviews, with 34 in the last six months, reveal a high satisfaction rate—98% likelihood to recommend, 4.95/5 in support and ease of use, and an overall HT Score of 85.1. Make My Trip has no reviews, ratings, or recent user feedback, making it impossible to confirm its effectiveness or reliability. Are you comfortable proceeding without recent user insights?
If your hotel needs a proven, feature-rich channel manager with high user satisfaction and extensive regional reach, Exely is the clear choice. Its ability to streamline operations, support multiple regions, and provide detailed analytics appeals to mid-sized and large hotels seeking control and transparency.
If your hotel is in a market where Make My Trip has a presence and you’re willing to accept unverified reviews and limited information on capabilities, it might seem like an option. However, without verified integrations or recent user feedback, it’s risky for hotels that rely on reliable connectivity and support. For most hotels, Exely’s proven track record outweighs the uncertainty surrounding Make My Trip.
Exely’s user ratings reflect a near-perfect score of 4.95/5 for ease of use, with reviews highlighting its intuitive interface, quick setup, and simple management processes. The onboarding experience is rated 4.86/5, and users note that staff adoption is fast and smooth, reducing training time.
Make My Trip has no publicly available ratings or reviews, leaving its user experience unverified. Given the lack of recent feedback or detailed user insights, it’s impossible to assess how easily your team could implement and operate the platform. Edge: Exely.
Exely’s 13 unique features include channel self-mapping, derived rates, weekly/monthly rate support, inventory management, bulk updates, multi-lingual and multi-currency support, integrated payment processing, and detailed analytics dashboards. These features are designed to optimize distribution and streamline hotel operations.
Make My Trip provides no reported features or capabilities, leaving its functionality unverified. Without feature validation, it’s clear that Exely offers a more robust and comprehensive set of tools. Edge: Exely.
Exely’s support team scores 4.95/5, with reviews praising their responsiveness, professionalism, and willingness to update based on user feedback. The platform’s onboarding process is also highly rated, facilitating quick adoption for new users.
Make My Trip offers no support or onboarding ratings, and no recent reviews are available to gauge user satisfaction. The lack of support data makes it difficult to rely on Make My Trip for critical operational assistance. Edge: Exely.
Exely has verified integrations with eight partners, including Hotellab, Oracle Hospitality, Mews, Booking.com, and others, enabling your hotel to connect with key industry systems. Make My Trip reports no verified integrations, raising questions about its connectivity and compatibility with your existing software.
Without confirmed integrations, Make My Trip’s utility for hotels with existing technology stacks remains uncertain. Edge: Exely.
Exely’s reviews are recent and plentiful, with a 98% recommendation rate and a high overall score of 85.1. Hotels across various segments, including boutique, city center, resorts, and luxury properties, report significant operational improvements and revenue increases.
Make My Trip has no reviews, ratings, or recent feedback, making comparison impossible. Given the solid feedback for Exely, it’s the safer choice for hoteliers seeking proven satisfaction. Edge: Exely.
Exely charges a straightforward $100 monthly fee with no implementation or hidden costs. Make My Trip’s pricing is not publicly available, and no trial or demo information is provided, complicating budget considerations.
The transparency and clarity of Exely’s pricing make it easier for your team to evaluate ROI and budget expectations. Without pricing data for Make My Trip, it’s difficult to compare value. Edge: Exely.
Not ideal if your hotel operates in a very niche market or solely relies on platforms unsupported by Exely.
Not ideal if you require proven integrations, dedicated support, or detailed analytics, especially if your hotel serves international markets.
Exely delivers a proven, feature-rich, and highly-rated channel management solution trusted by hotels worldwide. Its extensive recent reviews, verified integrations, and high satisfaction scores make it a dependable choice for hotels seeking operational efficiency and revenue growth.
Make My Trip lacks recent reviews, verified features, or integrations, raising concerns about its reliability and suitability for professional hotel operations. Unless your hotel operates exclusively in a niche market or in regions where Make My Trip’s presence is dominant, Exely remains the preferred option.
For hotels prioritizing dependable performance, comprehensive features, and proven support, Exely is the clear winner. If you’re comfortable with limited data and unverified capabilities, you might consider exploring Make My Trip, but risk remains high.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Make My trip | |
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| Starting Price | From $100/mo | — |
According to HTR's product database, Exely Channel Manager and Goibibo share 0 features. Here are the key differences — features one has that the other lacks.
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Make My trip |
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| Derived Rates | ||
| Inventory Management | ||
| Support for Weekly & Monthly Rates |
Showing top differences. 1 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively... The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively it connects with PMS and OTAs, though some desire improvements in certain PMS integrations.
Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest f... Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest further customization and modernization to enhance the user experience.
Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker resp... Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker response times during peak hours.
Where hoteliers push back
While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel e... While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel effectiveness and drive strategic decisions.
Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website tem... Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website templates and report formats.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely Channel Manager and Goibibo share many core Channel Managers features, but each has unique capabilities. Exely Channel Manager offers 8 verified integration partners, while Goibibo offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely Channel Manager: No. Goibibo: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 85 and Make My trip has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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