Exely Channel Manager vs. Goibibo: Which Is Right for You?

Updated May 15, 2026  ·  129 verified reviews analyzed

TLDR

We analyzed 129 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.

Make My trip shines .

See the full breakdown below ↓

How Does Exely Channel Manager Compare to Goibibo?

Side-by-side ratings based on 129 verified hotelier reviews on HTR.

HTScore
85
0
Likelihood to Recommend
98%
0%
Ease of Use
5.0/5
0.0/5
Customer Support
5.0/5
0.0/5
Value for Money
4.9/5
0.0/5
Starting Price From $100/mo Contact sales
Verified Reviews 129 0

What Are the Pros and Cons of Exely Channel Manager vs Goibibo?

After analyzing 129 verified reviews, Exely users most value its channel manager integration and synchronization, user interface and usability, support and responsiveness, while Make My trip users highlight . Click any theme to see what reviewers say.

Exely Exely Make My trip
Pros
+ Channel Manager Integration and Synchronization
+ User Interface and Usability
+ Support and Responsiveness
+ Direct Booking Enhancement
Cons
Analytics and Reporting
Customization and Control
Integration Flexibility

Exely vs Make My trip: Rankings by Hotel Segment

How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Exely Exely Make My trip
Small (10-24 rooms) #15 26 reviews
Mid-Size (25-74 rooms) #9 51 reviews
Large (75-199 rooms) #14 5 reviews
X-Large (200+ rooms) #7 5 reviews

By Property Type

Segment Exely Exely Make My trip
Boutique #15 29 reviews
Luxury #13 27 reviews
Branded / Chain #15 14 reviews
Extended Stay #14 6 reviews

By Region

Segment Exely Exely Make My trip
North America #18 2 reviews
Europe #19 10 reviews
Asia Pacific #5 67 reviews
Middle East #7 13 reviews

The Decision

Choosing the right channel management system for your hotel hinges on your specific operational needs, regional presence, and integration requirements. Product A, Exely Channel Manager, boasts a proven track record, robust features, and a strong global presence, while Product B, Make My Trip, has yet to establish a comparable footprint or user base. Given the current data, Exely’s extensive reviews and recent user feedback position it as the more reliable choice for hoteliers seeking effective channel management.

Exely addresses core pain points like manual updates, overbooking, and disconnected systems—crucial challenges for any hotel aiming to optimize online distribution. Conversely, Make My Trip’s limited review data and lack of verified integrations make it difficult to assess its suitability. How do these differences impact your decision?

Is Exely or Make My Trip Better for Hotels?

Exely offers a comprehensive suite of features, including real-time two-way integrations, inventory management, derived rates, and multi-currency support—all designed to improve operational efficiency and revenue. Make My Trip, on the other hand, provides no verified features or integrations, and lacks recent reviews, leaving its capabilities and stability unverified.

Exely’s 102 reviews, with 34 in the last six months, reveal a high satisfaction rate—98% likelihood to recommend, 4.95/5 in support and ease of use, and an overall HT Score of 85.1. Make My Trip has no reviews, ratings, or recent user feedback, making it impossible to confirm its effectiveness or reliability. Are you comfortable proceeding without recent user insights?

Exely vs Make My Trip: Which Should Your Hotel Choose?

If your hotel needs a proven, feature-rich channel manager with high user satisfaction and extensive regional reach, Exely is the clear choice. Its ability to streamline operations, support multiple regions, and provide detailed analytics appeals to mid-sized and large hotels seeking control and transparency.

If your hotel is in a market where Make My Trip has a presence and you’re willing to accept unverified reviews and limited information on capabilities, it might seem like an option. However, without verified integrations or recent user feedback, it’s risky for hotels that rely on reliable connectivity and support. For most hotels, Exely’s proven track record outweighs the uncertainty surrounding Make My Trip.

Is Exely or Make My Trip Easier to Use?

Exely’s user ratings reflect a near-perfect score of 4.95/5 for ease of use, with reviews highlighting its intuitive interface, quick setup, and simple management processes. The onboarding experience is rated 4.86/5, and users note that staff adoption is fast and smooth, reducing training time.

Make My Trip has no publicly available ratings or reviews, leaving its user experience unverified. Given the lack of recent feedback or detailed user insights, it’s impossible to assess how easily your team could implement and operate the platform. Edge: Exely.

Which Has Better Features: Exely or Make My Trip?

Exely’s 13 unique features include channel self-mapping, derived rates, weekly/monthly rate support, inventory management, bulk updates, multi-lingual and multi-currency support, integrated payment processing, and detailed analytics dashboards. These features are designed to optimize distribution and streamline hotel operations.

Make My Trip provides no reported features or capabilities, leaving its functionality unverified. Without feature validation, it’s clear that Exely offers a more robust and comprehensive set of tools. Edge: Exely.

Which Has Better Customer Support: Exely or Make My Trip?

Exely’s support team scores 4.95/5, with reviews praising their responsiveness, professionalism, and willingness to update based on user feedback. The platform’s onboarding process is also highly rated, facilitating quick adoption for new users.

Make My Trip offers no support or onboarding ratings, and no recent reviews are available to gauge user satisfaction. The lack of support data makes it difficult to rely on Make My Trip for critical operational assistance. Edge: Exely.

Which Has More Integrations: Exely or Make My Trip?

Exely has verified integrations with eight partners, including Hotellab, Oracle Hospitality, Mews, Booking.com, and others, enabling your hotel to connect with key industry systems. Make My Trip reports no verified integrations, raising questions about its connectivity and compatibility with your existing software.

Without confirmed integrations, Make My Trip’s utility for hotels with existing technology stacks remains uncertain. Edge: Exely.

Which Do Hoteliers Rate Higher: Exely or Make My Trip?

Exely’s reviews are recent and plentiful, with a 98% recommendation rate and a high overall score of 85.1. Hotels across various segments, including boutique, city center, resorts, and luxury properties, report significant operational improvements and revenue increases.

Make My Trip has no reviews, ratings, or recent feedback, making comparison impossible. Given the solid feedback for Exely, it’s the safer choice for hoteliers seeking proven satisfaction. Edge: Exely.

How Much Do Exely and Make My Trip Cost?

Exely charges a straightforward $100 monthly fee with no implementation or hidden costs. Make My Trip’s pricing is not publicly available, and no trial or demo information is provided, complicating budget considerations.

The transparency and clarity of Exely’s pricing make it easier for your team to evaluate ROI and budget expectations. Without pricing data for Make My Trip, it’s difficult to compare value. Edge: Exely.

What Type of Hotel Should Use Exely?

  • Hotels that want reliable, real-time channel management across multiple regions.
  • Hotels seeking to increase online bookings and reduce manual workload.
  • Chains and independent hotels aiming for detailed analytics and revenue insights.
  • Hotels looking for multilingual and multi-currency support for global distribution.

Not ideal if your hotel operates in a very niche market or solely relies on platforms unsupported by Exely.

What Type of Hotel Should Use Make My Trip?

  • Hotels in regions where Make My Trip has a significant market presence.
  • Hotels willing to gamble on unverified platform capabilities.
  • Hotels seeking a simple, low-cost channel management solution without complex needs.

Not ideal if you require proven integrations, dedicated support, or detailed analytics, especially if your hotel serves international markets.

Exely vs Make My Trip: The Bottom Line for Hotels

Exely delivers a proven, feature-rich, and highly-rated channel management solution trusted by hotels worldwide. Its extensive recent reviews, verified integrations, and high satisfaction scores make it a dependable choice for hotels seeking operational efficiency and revenue growth.

Make My Trip lacks recent reviews, verified features, or integrations, raising concerns about its reliability and suitability for professional hotel operations. Unless your hotel operates exclusively in a niche market or in regions where Make My Trip’s presence is dominant, Exely remains the preferred option.

For hotels prioritizing dependable performance, comprehensive features, and proven support, Exely is the clear winner. If you’re comfortable with limited data and unverified capabilities, you might consider exploring Make My Trip, but risk remains high.

How Much Do Exely Channel Manager and Goibibo Cost?

Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Exely Exely Make My trip
Starting Price From $100/mo

Which Features Does Exely Channel Manager Have That Goibibo Doesn't (and Vice Versa)?

According to HTR's product database, Exely Channel Manager and Goibibo share 0 features. Here are the key differences — features one has that the other lacks.

Feature Exely Exely Make My trip
2-way real time integrations
Bulk Updates & Multiple Restrictions
Channel Self-Mapping
Derived Rates
Inventory Management
Support for Weekly & Monthly Rates

Showing top differences. 1 more features differ between these products.

Real-World Results: Exely vs Make My trip by Business Goal

We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Exely Boulevard Batumi Hotel & Bellevue Residence Mid-Size
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations
Make My trip

No published case study for this goal yet.

Exely vs Make My trip: The Bottom Line

Exely
Exely
4.9/5 from 129 reviews

What hoteliers love

Channel Manager Integration and Synchronization 85% positive

The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively... The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively it connects with PMS and OTAs, though some desire improvements in certain PMS integrations.

User Interface and Usability 95% positive

Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest f... Exely's user-friendly interface is highlighted as a strength, making it easy for hotel staff to manage daily operations. However, some users suggest further customization and modernization to enhance the user experience.

Support and Responsiveness 87% positive

Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker resp... Exely's support team is praised for its responsiveness and willingness to assist, contributing to reliable service. However, some suggest quicker response times during peak hours.

Where hoteliers push back

Analytics and Reporting 77% negative

While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel e... While Exely provides vital performance insights, users express a need for more detailed and customizable reporting options to better analyze channel effectiveness and drive strategic decisions.

Customization and Control 73% negative

Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website tem... Despite Exely's advanced customization options for booking rules and promotions, some users wish for even more flexible design options for website templates and report formats.

Unique capabilities

Channel Self-Mapping Derived Rates Support for Weekly & Monthly Rates Inventory Management Bulk Updates & Multiple Restrictions
5.0/5 ease of use 5.0/5 support 8 integrations
Visit Profile
Make My trip
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Exely 5.0 vs 0.0 (+5)
Customer Support Exely 5.0 vs 0.0 (+5)
Value for Money Exely 4.9 vs 0.0 (+4.9)
Onboarding Exely 4.9 vs 0.0 (+4.9)

Frequently Asked Questions About Exely Channel Manager vs Goibibo

Can Exely Channel Manager replace Goibibo?

It depends on your requirements. Exely Channel Manager and Goibibo share many core Channel Managers features, but each has unique capabilities. Exely Channel Manager offers 8 verified integration partners, while Goibibo offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Exely Channel Manager or Goibibo offer a free plan?

Exely Channel Manager: No. Goibibo: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Exely Channel Manager and Goibibo?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 85 and Make My trip has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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