The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
expressPay shines .
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, expressPay users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Experience Enhancements
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Payment Processing Speed
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Customer Support
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Integration Capabilities
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Third-Party Integrations
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Approval Process
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | expressPay |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
| Segment | expressPay |
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|---|---|---|
| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
| Segment | expressPay |
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|---|---|---|
| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Choosing between expressPay by expressPay and Zil Money hinges on your hotel’s specific needs for payments processing. Both aim to streamline financial transactions, but they diverge significantly in features, support, and market presence. With Zil Money boasting more recent reviews and a higher review count, it arguably provides more reliable insights into current user experiences. Which product aligns better with your operational priorities?
Zil Money outperforms expressPay in nearly every critical aspect, with a review count of 54 and recent feedback, compared to zero reviews for expressPay. Its higher ease of use, broader feature set, and extensive integrations make it the more dependable choice for hotels seeking a comprehensive payment platform. If you prioritize proven user satisfaction, Zil Money is the clear recommendation.
Both products are designed to facilitate payments, but they serve different hotel profiles. expressPay appears to be a minimal solution with no features or recent reviews, suggesting limited current support or adoption, whereas Zil Money offers a suite of 15 features, including multi-currency settlements, contactless payments, and payment splitting, supported by a more extensive global presence.
The lack of recent reviews for expressPay indicates potential stagnation or limited hotel adoption, while Zil Money’s 54 reviews over the last six months, coupled with an 87% likelihood to recommend, suggest ongoing user engagement and satisfaction. Your team should ask whether you need a proven, feature-rich platform or a less established alternative with minimal current data.
If your hotel needs a versatile payment platform with multiple payment options, integrations, and a proven track record, go with Zil Money. Its 15 features—such as Pay by Link, Recurring Payments, and Multicurrency Settlements—are essential for complex financial operations, especially if you operate in multiple regions or currencies.
If your hotel requires a simple, perhaps even experimental, payment solution without a necessity for extensive features or support, expressPay’s absence of reviews and features makes it less compelling. Given Zil Money’s proven track record and recent positive feedback, it stands out as the more reliable choice for hotels seeking operational efficiency and customer satisfaction.
Based on available ratings, expressPay has a score of 0/5 across all categories, indicating no available data on usability, onboarding, or support, which suggests it may be untested or unsupported. Zil Money, with a 4.5/5 Ease of Use rating and an onboarding score of 4.16/5, demonstrates a user-friendly interface that hotel teams find straightforward.
User reviews praise Zil Money for its intuitive platform and quick setup, while expressPay’s lack of data leaves its usability in question. For hotels prioritizing ease of adoption, Edge: Zil Money.
Zil Money offers 15 distinct features, including Pay by Link, Recurring Payments, Multi-Currency Settlements, and Contactless Payments, giving it a comprehensive edge. expressPay provides no features at all, making it unsuitable for hotels needing versatile payment capabilities.
The presence of advanced features like Payment Splitting and Pre-Authorizations in Zil Money can support complex billing scenarios, while its Pay by Link feature simplifies contactless payments—a critical aspect in today’s hotel industry. Edge: Zil Money.
With a 4.5/5 customer support rating and recent reviews, Zil Money’s support team is generally responsive and helpful. Users comment positively on its reliable service and support responsiveness, although some desire faster responses for complex issues.
expressPay’s ratings are unavailable, indicating little current support activity or reviews. Given the importance of timely support in payment processing, Edge: Zil Money.
Zil Money supports one verified partner—Yanolja Cloud Solution—along with 15 total features, implying broader integration capabilities. expressPay has only one verified partner and no listed features, limiting its connectivity.
The rich integration landscape in Zil Money allows your hotel to connect with existing financial and accounting systems, reducing manual effort and errors. Edge: Zil Money.
Since expressPay has no reviews, it cannot be rated by users. Zil Money, with 54 recent reviews and an 87% likelihood to recommend, demonstrates a high level of user satisfaction across multiple hotel segments, including luxury hotels, vacation rentals, and budget hotels.
Hotels that prioritize customer feedback and proven satisfaction should lean toward Zil Money; its recent reviews reinforce its reliability in today’s market. Edge: Zil Money.
expressPay does not display any pricing information, suggesting it may not be available publicly or is no longer actively marketed. Zil Money’s base price starts at $400, with no additional implementation or monthly fees, plus a 15-day free trial.
This transparent pricing model makes it easier for your hotel to evaluate ROI and budget accordingly. Given the lack of data on expressPay’s pricing, Zil Money’s established costs offer more clarity.
Not ideal if your hotel operates in multiple regions, requires advanced features, or relies on robust support—areas where Zil Money excels.
Not ideal if your hotel is very small, has minimal transaction needs, or prefers a very basic setup without integrations.
Zil Money offers a comprehensive, feature-rich, and well-reviewed platform with proven recent user satisfaction, making it suitable for hotels with complex payment needs. expressPay’s lack of recent reviews and features suggests it’s either inactive or untested, risking operational uncertainty.
If your hotel needs a flexible, reliable payments platform with multiple payment methods, integrations, and support, go with Zil Money. It provides the transparency, features, and recent positive feedback necessary to make an informed investment.
Hotels prioritizing a proven, feature-rich payments solution should choose Zil Money. Conversely, if your needs are minimal and you’re exploring options without commitment, expressPay’s limited profile might suffice — but be aware of the lack of recent data.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| expressPay |
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| Starting Price | — | From $400/mo |
According to HTR's product database, expressPay and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | expressPay |
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| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. expressPay and Zil Money share many core Payments Processing Software features, but each has unique capabilities. expressPay offers 1 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
expressPay: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. expressPay has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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