The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 61 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Folio shines in ease of use and customer support .
Zil Money shines when it comes to user-friendly interface , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 61 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 3 | 58 |
After analyzing 61 verified reviews, Folio users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Experience Enhancements
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Payment Processing Speed
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Customer Support
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Integration Capabilities
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | #4 3 reviews | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
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| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | #5 1 reviews | #3 15 reviews |
| Branded / Chain ▾ | #5 2 reviews | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
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| North America ▾ | #5 3 reviews | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Choosing the right payment software for your hotel depends on your specific operational needs, budget, and integration requirements. Folio Pay by Folio and Zil Money both aim to streamline payments, but their approaches, features, and market presence differ significantly. Folio Pay, with only 3 recent reviews, has a very limited user base but offers a modern, integrated platform focused on accounts payable automation. Zil Money, with 54 reviews, provides a broader set of features, including multiple payment options and extensive third-party integrations.
Your team must consider whether you prioritize a single, modern platform or a more feature-rich, flexible solution. Which one better fits your hotel's size, complexity, and strategic goals?
Folio Pay is designed specifically for hospitality, integrating procurement and accounts payable processes into a unified platform. It emphasizes automated rebates, real-time visibility, and control over supplier payments, benefiting hotels seeking to optimize vendor relations and cash flow management. Zil Money, on the other hand, offers a wide array of payment options, including international payments, virtual cards, and contactless methods, making it more suitable for hotels with diverse payment needs or multiple entities.
Folio Pay’s limited review count (3 reviews) and recent reviews make it difficult to gauge widespread satisfaction, while Zil Money’s larger, more recent review base suggests more reliable user feedback. Do you need a specialized hotel payment solution or a versatile financial management platform?
Edge: Zil Money
If your hotel needs a streamlined accounts payable system that integrates procurement and offers rebates to improve cash flow, go with Folio Pay. Its core strengths lie in supplier management, automated payments, and visibility, making it ideal for larger hotels or chains prioritizing operational efficiency.
If, however, your hotel requires a broad set of payment functionalities—such as international payments, virtual cards, or multi-currency support—and values extensive third-party integrations, Zil Money is the better choice. Its flexibility and comprehensive features appeal to hotels with complex financial workflows or multiple locations.
In summary, choose Folio Pay if operational automation and procurement integration are your top priorities; opt for Zil Money if payment versatility and extensive customization matter more.
Edge: Zil Money
Folio Pay scores a perfect 5/5 for ease of use, with users praising its intuitive interface and straightforward payment workflows. Onboarding appears smooth, and the limited reviews suggest users find the platform easy to adopt, although navigation improvements could help.
Zil Money, with a 4.5/5 rating, also emphasizes user-friendliness. Its platform is praised for clarity, though some reviewers note minor setup complexities, possibly due to its broader feature set. Both are accessible, but Folio Pay’s smaller scope might make adoption slightly quicker.
Edge: Folio Pay
Folio Pay offers no exclusive features beyond its core accounts payable automation and rebate management. Its focus on supplier payments, virtual accounts, and invoice matching provides streamlined control but lacks the breadth of other payment options.
Zil Money boasts 15 unique features, including pay-by-link, contactless payments, multiple international payment methods, virtual cards, and payment splitting. These capabilities enable your hotel to handle a wide variety of transactions and currencies, offering greater flexibility.
For feature depth and diversity, Zil Money has the edge.
Edge: Zil Money
Folio Pay’s support ratings are perfect at 5/5, with all three recent reviews describing their onboarding and support as excellent. Users emphasize quick, helpful responses and smooth integration, making it suitable for hotels that prioritize reliable support.
Zil Money scores 4.5/5, with many users appreciating support but some citing slower response times. While generally positive, its support may not match the immediacy or focus of Folio Pay’s team.
Edge: Folio Pay
Neither Folio Pay nor Zil Money currently boasts verified integrations, with zero partners listed for both. Zil Money’s API availability suggests the potential for custom integrations, but its current ecosystem remains limited.
Given the lack of verified third-party integrations, neither holds a clear advantage. However, Zil Money’s broader feature set may require more extensive integrations in the future to maximize value.
Edge: Draw
Folio Pay has only 3 reviews, all recent, with a perfect likelihood to recommend (100%), but the small sample size limits confidence. Its users praise its simplicity and effectiveness, especially for procurement.
Zil Money, with 54 reviews, has a high overall rating (average 62.92 on the HT Score), and 87% of users would recommend it. Hotel segments such as luxury hotels and branded properties rate it positively for flexibility and ease of use.
Given the larger, more recent review base, Zil Money’s user satisfaction is more reliably established.
Edge: Zil Money
Folio Pay does not publicly list pricing, which suggests a tailored quote approach, typical for enterprise solutions. Zil Money charges a flat fee of $400, with no mention of additional charges, but its pricing may vary depending on features or usage.
Your hotel should contact Folio Pay for a custom quote, while Zil Money’s transparent $400 fee provides clarity, especially for smaller or budget-conscious hotels.
Not ideal if your hotel needs broad payment options, international currencies, or extensive third-party integrations. Small boutique hotels or those with diverse payment needs might find Folio Pay too narrow.
Not ideal if your hotel prefers a simple, single-purpose accounts payable solution or has minimal need for international or varied payment options. Hotels with basic payment workflows might find Zil Money overly complex.
Folio Pay centers around automating supplier payments, offering vendor rebates, and controlling accounts payable processes. It’s a focused, modern platform best suited for larger hotels or chains that want integrated procurement and payables.
Zil Money provides a broad array of payment features, including international options and virtual cards, with extensive third-party support. Its flexibility makes it ideal for hotels with complex financial workflows and multi-location operations.
For operational automation, especially procurement, Folio Pay is the clear choice. For versatile payment needs and international capabilities, Zil Money is more suitable.
In conclusion, if your hotel values tight integration, rebate opportunities, and streamlined supplier payments, go with Folio Pay. If you need a comprehensive, flexible platform with extensive payment methods and international support, Zil Money is the better fit.
Edge: Zil Money
According to HTR's product database, Folio Pay and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
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| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Folio Pay and Zil Money share many core Payments Processing Software features, but each has unique capabilities. Folio Pay offers 0 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Folio Pay leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Folio Pay: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Folio has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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