EXTouch Room-package Counter vs. Tissl EPOS:
Which Is Right for You?

The Decision

Choosing the right hotel POS system is a pivotal decision. While both products aim to streamline operations, EXTouch Room-package Counter by Extouch International Co., Limited and Tissl EPOS serve different core functions. The former specializes in managing guest packages and departmental coordination, whereas the latter focuses on sales transactions and inventory management. Your decision hinges on whether your hotel prioritizes package management or point-of-sale efficiency.

Extouch leads with a substantial review base and recent positive feedback, making it a more reliable choice for hoteliers seeking stability and maturity. Tissl, with zero reviews and ratings, remains untested in the hotel industry. Do you want a proven solution with extensive data or a tool still waiting for real-world validation?

Is EXTouch or Tissl Better for Hotels?

If your hotel needs a package management system that tracks guest inclusions like breakfast or spa services, EXTouch is designed for this purpose. It offers integration with POS terminals to verify services via card swiping or QR codes, making it ideal for properties that bundle services with room bookings. Conversely, Tissl EPOS is tailored for general sales and inventory operations, focusing on transaction speed and back-end analytics.

While EXTouch’s features target service validation and departmental coordination, Tissl emphasizes sales efficiency across retail and hospitality environments. Given the absence of recent reviews for Tissl, its real-world performance remains uncertain. The choice depends on your hotel’s core focus: package control or sales throughput.

EXTouch vs Tissl: Which Should Your Hotel Choose?

If your hotel is a full-service property with multiple service points like restaurants, spas, and package inclusions, EXTouch is the better fit. Its extensive customization and automation reduce manual errors, and its real-time synchronization enhances operational flow. It’s especially suited for luxury hotels or properties that prioritize guest experience through integrated service management.

If your hotel mainly needs efficient point-of-sale capabilities, quick transaction processing, and inventory management, Tissl could be appealing. However, its lack of reviews makes it difficult to assess reliability or user satisfaction. For most hotels, EXTouch’s proven track record makes it the safer and more strategic choice.

Is EXTouch or Tissl Easier to Use?

Extouch’s UI scores 4.63 out of 5, with an onboarding rating of 4.5, indicating a user-friendly experience backed by positive support feedback. Reviewers mention that although there is a learning curve initially, staff can adapt quickly with proper training. The mobile interface experiences minor responsiveness issues, but these are infrequent and manageable.

Tissl’s ease of use cannot be assessed due to the absence of recent reviews or ratings. Without user feedback, we cannot determine its intuitiveness or onboarding process. Based on available data, Edge: EXTouch.

Which Has Better Features: EXTouch or Tissl?

EXTouch offers four unique features not found in Tissl: Payment Log Reports, Sales Reporting, Mobile Analytics, and Report Exporting. These empower your team with detailed insights and flexible reporting options, particularly useful for managing guest services and departmental performance.

Tissl does not list any exclusive features or integrations. Given its focus as a POS system without added modules, it likely provides standard transaction functionalities but lacks the specialized package tracking or reporting tools present in EXTouch. Edge: EXTouch.

Which Has Better Customer Support: EXTouch or Tissl?

Extouch’s support ratings are high at 4.59/5, with reviews praising their responsiveness and helpful onboarding. Users mention that issues are addressed promptly, and the support team is dedicated to ensuring smooth implementation. One review highlights the system’s stability even during peak times as evidence of reliable vendor backing.

Tissl’s support and onboarding information are unavailable, making it impossible to compare support quality. Without customer feedback, the clear choice is EXTouch, which has proven support that hoteliers value. Edge: EXTouch.

Which Has More Integrations: EXTouch or Tissl?

Both products currently lack verified integration partners. Extouch does not specify any external PMS or other system integrations, and Tissl similarly offers no listed partners. This might reflect a need for future expansion or a focus on core functionalities.

Given the absence of integrations, neither product has an edge here. However, since Extouch is more established, it may develop or support integrations sooner. For now, the edge is neutral.

Which Do Hoteliers Rate Higher: EXTouch or Tissl?

Extouch’s reviews are recent and plentiful, with 32 reviews over the past six months, and a 97% likelihood to recommend. Ratings emphasize its stability, customizability, and support, making it a trusted choice among diverse hotel segments. Reviewers from luxury hotels and city center properties praise its operational impact.

Tissl has no recent reviews or ratings, making it impossible to gauge user satisfaction. This lack of feedback is a significant disadvantage. Therefore, Extouch’s proven reputation makes it the clear leader. Edge: EXTouch.

How Much Do EXTouch and Tissl Cost?

EXTouch’s pricing starts at $300.00 with no mention of additional fees or subscription models, indicating a straightforward purchase. Tissl’s pricing details are not publicly available, leaving potential buyers unsure about costs or ongoing expenses.

Given the transparency of EXTouch’s pricing and the absence of Tissl’s, the better value and clarity go to EXTouch. Edge: EXTouch.

What Type of Hotel Should Use EXTouch?

• Hotels that manage multiple guest services, such as spas, restaurants, and package inclusions.
• Properties prioritizing automation and real-time data synchronization.
• Hotels seeking customizable modules to fit their unique operational needs.
• Teams that value detailed reporting and analytical insights.
• Hotels that operate in regions where EXTouch is available and supported.

Not ideal if your hotel has minimal service points or prefers a simple POS system without package management.

What Type of Hotel Should Use Tissl?

• Hotels or retail outlets that primarily need fast transaction processing.
• Properties with straightforward sales or inventory management needs.
• Hotels seeking a POS system that integrates easily with other business systems.
• Businesses that want a scalable solution with a focus on sales analytics.

Not ideal if your hotel depends heavily on package management, guest service integrations, or requires robust support and recent reviews.

The Bottom Line for Hotels

Extouch’s EXTouch is a mature, well-reviewed solution that excels in package management, support, and operational stability. Its recent reviews and high ratings make it a dependable choice for hotels seeking to streamline guest services and departmental coordination.

Tissl, lacking reviews and recent feedback, presents an untested option that may suit hotels only with basic POS needs. Its broader applicability remains unknown, and without user validation, it’s a risky choice for most hoteliers.

For properties that prioritize proven reliability and comprehensive features, EXTouch stands out as the definitive choice. If your hotel’s focus is solely on point-of-sale efficiency and you’re comfortable with an unreviewed solution, Tissl may warrant further investigation once more data emerges.