A mobile all-in-one POS platform designed for hotel restaurants.
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EXTouch Room-package Counter
4.8 (32 REVIEWS)
HT Score
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
EXTouch Room-package Counter
Ranked 5 (out of 140) in Hotel POS Systems
Simply tap room key to redeem the room package service
97% recommended by 32 hotels
More than 50% of Extouch International Co., Limited’s reviews come from China.
Bell - AI powered product analyst
I analyzed all of Extouch International Co., Limited’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like EXTouch's exceptional customizability, allowing functional modules to be tailored to unique hotel needs, enhancing interdepartmental coordination through real-time data synchronization. Its automated reporting reduces manual workload, saving time, and increasing efficiency, crucial for improving guest experience and trimming operational costs. Some note the initial learning curve as steep, and the mobile interface occasionally lags, but these issues are minor compared to its robust, stable performance.
What Types of Hotels Extouch International Co., Limited is Popular For
Size
24 | Large (100-499 room)
6 | X-Large (500+ room)
Country
28 | China
1 | United States
1 | United Kingdom
Type
20 | Luxury Hotels
17 | Branded Hotels
11 | City Center Hotels
9 | Airport/Conference Hotels
8 | Hostels
7 | Bed & Breakfast & Inns
7 | Resorts
4 | Boutique Hotels
2 | Extended Stay & Serviced Apartments
1 | Limited Service & Budget Hotels
Region
28 | Asia Pacific
1 | North America
1 | Europe
Category
32 | Hotel POS Systems
Didn’t find what you were looking for?
What is Extouch International Co., Limited?
Founded in 2009 | Headquarters in Beijing (China) | 8 employees
EXTouch Package Counter is a hotel package management system that streamlines the tracking and verification of guest package inclusions through an integrated solution of software, card readers, and POS terminals. By placing these devices in key locations like restaurants or spas, hotels can efficiently monitor and manage services such as breakfast or spa treatments tied to guest rooms. The system enhances operations by enabling seamless, real-time redemption and validation of these services via card swiping or QR code scanning, ensuring accuracy and improving guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Extouch International Co., Limited products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Extouch International Co., Limited Reviews Analyzed: 25
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Extouch International Co., Limited Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Extouch International Co., Limited
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Extouch International Co., Limited's Provided Description:
"EXTouch Room-package Counter is an integrated solution for managing hotel packages, combining software, card readers, and POS terminals. By deploying these devices in locations such as restaurants or spas, hotels can accurately track and control package inclusions (e.g., breakfast, spa services) associated with guest rooms. The system enables seamless verification and redemption of these included services via card swiping or QR code scanning."
FAQs
Capabilities
$ 1 million USD security insurance
$ 1 million USD security insurance
Rest assured, this system is backed by a 1 million dollars data security insurance policy to safeguard your information.
Cloud based
Cloud based
1. Reduced IT Costs Minimize hotel IT maintenance and support expenses with streamlined operations. 2. Instant Updates Enjoy the latest features and services seamlessly—no manual downloads or installations required. 3. Enhanced Security Automated data backups ensure robust protection and peace of mind.
Rich PMS integration interfaces
Rich PMS integration interfaces
Compatible with major PMS, such as OPERA，HMS，ODX. Support major lock systems including Vingcard, Saflock, Onity etc.
200+ upscale hotel clients
200+ upscale hotel clients
This product has been successfully installed in over 200 client hotels, including prestigious groups such as Marriott International and The Ascott Limited, receiving consistently positive feedback. It has now been adopted as the standard breakfast package solution for Marriott's properties across China.
Auto synchronize package data with PMS
Auto synchronize package data with PMS
Connect your hotel's system with EPC effortlessly using minimal technical knowledge. All guest data is ready in the app before breakfast service begins, ensuring a smooth digital solution setup.Package data is automatically encoded into the keycard during check-in.
Support multiple package service
Support multiple package service
Multi-package login with categorized processing. Supports redemption at various outlets including Restaurant, Executive Lounge, and SPA.
Automatic verification and redeem
Automatic verification and redeem
With just a simple tap of the guest room key on the POS terminal, the system will automatically verify and redeem the guest's breakfast or other entitled services — and all related information is instantly recorded in the system reports
Detailed Data Reports
Detailed Data Reports
Allow hotel to check, export and print detailed reports, including all package details, ranking list, manual verify report, package code summary and package used report.
Employee access control
Employee access control
Flexible staff permission settings by department and job level for streamlined management.
Features
Order Management
4/5 features
Inventory Management
4/5 features
CRM & Loyalty
4/5 features
Accounting
4/5 features
Payments
4/5 features
Analytics & Insights
4/5 features
Delivery
4/5 features
Other
0/2 features
Available Add-ons & Modules
Multiple entrance deploy
Contactless Check-in
The system supports deploying terminal devices at multiple restaurant entrances, with automatic data synchronization across all terminals to prevent duplicate redemption of packages by guests.
Q1 '26 Hotel POS Systems Survey Insights
Is Extouch International Co., Limited a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 6
Large
91%
(94)
Large hotels say that Oracle Hospitality's Hotel Restaurant POS System excels in integration, scalability, and real-time data synchronization, according to verified HotelTechReport reviews. These features streamline operations and improve efficiency across multiple properties, a key advantage for Large establishments.
#1
of 4
Enterprise
89%
(25)
X Large hotels say that Oracle Hospitality's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews for its robust integration with Opera PMS, flexible cloud accessibility for streamlined operations, and comprehensive data analytics which facilitate informed decision-making.
Large
91%
(94)
#1
of 6
Large hotels say that Oracle Hospitality's Hotel Restaurant POS System excels in integration, scalability, and real-time data synchronization, according to verified HotelTechReport reviews. These features streamline operations and improve efficiency across multiple properties, a key advantage for Large establishments.
Enterprise
89%
(25)
#1
of 4
X Large hotels say that Oracle Hospitality's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews for its robust integration with Opera PMS, flexible cloud accessibility for streamlined operations, and comprehensive data analytics which facilitate informed decision-making.
Rank
Hotel type
Popular alternatives
#1
of 7
Luxury Hotels
90%
(156)
Luxury hotels say that Oracle Hospitality's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews due to its seamless integration with external systems, real-time data synchronization, and cloud-based accessibility, which are crucial for enhancing operational efficiency in Luxury settings.
#1
of 6
Airport/Conference Hotels
92%
(99)
Conference hotels say that Oracle Hospitality's Hotel Restaurant POS System ranks highly according to verified HotelTechReport reviews. It offers cloud-based accessibility, integrated workflows, and real-time data syncing, which enhances operational efficiency and allows for flexible, remote management—crucial for conference settings.
#1
of 6
Bed & Breakfast & Inns
94%
(117)
Bed-N-Breakfast hotels say that HOTELTIME's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews due to its user-friendly interface, effective integration with existing systems, and reliable customer support, essential for managing their unique hospitality needs.
Luxury Hotels
90%
(156)
#1
of 7
Luxury hotels say that Oracle Hospitality's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews due to its seamless integration with external systems, real-time data synchronization, and cloud-based accessibility, which are crucial for enhancing operational efficiency in Luxury settings.
Airport/Conference Hotels
92%
(99)
#1
of 6
Conference hotels say that Oracle Hospitality's Hotel Restaurant POS System ranks highly according to verified HotelTechReport reviews. It offers cloud-based accessibility, integrated workflows, and real-time data syncing, which enhances operational efficiency and allows for flexible, remote management—crucial for conference settings.
Bed & Breakfast & Inns
94%
(117)
#1
of 6
Bed-N-Breakfast hotels say that HOTELTIME's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews due to its user-friendly interface, effective integration with existing systems, and reliable customer support, essential for managing their unique hospitality needs.
Rank
Region
Popular alternatives
#1
of 4
Asia Pacific
94%
(120)
Ap hotels say that Oracle Hospitality's Hotel Restaurant POS System, as reported in verified HotelTechReport reviews, stands out for its seamless integration with Opera Cloud, enabling efficient multi-location management and streamlined operations. Additionally, cloud accessibility enhances real-time data use, crucial to Ap hotels' operational needs.
Asia Pacific
94%
(120)
#1
of 4
Ap hotels say that Oracle Hospitality's Hotel Restaurant POS System, as reported in verified HotelTechReport reviews, stands out for its seamless integration with Opera Cloud, enabling efficient multi-location management and streamlined operations. Additionally, cloud accessibility enhances real-time data use, crucial to Ap hotels' operational needs.
Rank
Country
Popular alternatives
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Extouch International Co., Limited Reviews Summary
Ease of Use
4.6/5
Customer Support
4.6/5
ROI
4.7/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, EXTouch Room-package Counter is the #5 most trending product in the Hotel POS Systems category (out of 140) and the #372 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreExtouch International Co., Limited’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Extouch International Co., Limited Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
8
Our restaurant team appreciates how this breakfast verification system standardizes procedures. It ensures consistent service across all shifts and minimizes disputes between staff and guests over entitlement issues.
IT from Branded Hotel in Beijing (China)
Verified
7 months ago
Integration with the property management system works flawlessly. The automatic sync ensures that guest entitlements update in real time, which prevents confusion at the restaurant entry point.
China
China
IT
9
The breakfast system has made it much easier for our hotel staff to manage large groups during morning service. The efficiency gained has reduced waiting times for guests and improved overall satisfaction levels.
IT from 500+ room City Center Hotel in Qingdao (China)
Verified
8 months ago
The ability to handle group bookings seamlessly is a big plus. Tour groups and conferences often require dozens of simultaneous check-ins, and the system manages these situations far better than our old methods.
China
China
IT
X-Large Hotel
8
The breakfast verification system provides management with accurate data insights, enabling better budgeting and reducing waste in food and staffing resources.
IT from 200 to 499 room Branded Hotel in London (United Kingdom)
Verified
8 months ago
Reports can be exported in multiple formats, making it easier to share information with finance, operations, and corporate management teams simultaneously.
United Kingdom
United Kingdom
IT
Large Hotel
8
The system has proven to be a valuable investment, not only for efficiency but also for improving the overall guest experience during busy mornings.
IT from 500+ room Branded Hotel in Beijing (China)
Verified
8 months ago
Customer support is responsive, and issues are resolved quickly. The vendor also provides proactive updates, which ensure better stability and security.
China
China
IT
X-Large Hotel
10
After implementation, we noticed a reduction in unauthorized entries and duplicate meals, which saves both costs and helps maintain operational transparency.
IT from 200 to 499 room Airport/Conference Hotel in Zhengzhou (China)
Verified
8 months ago
The flexibility to define multiple breakfast packages and apply them to different guest groups makes the system versatile and very hotel-friendly.
China
China
IT
Large Hotel
10
The breakfast check-in system is highly efficient and user-friendly, significantly streamlining the verification process for both guests and staff.
FB Manager from 200 to 499 room City Center Hotel in Zhengzhou (China)
Verified
9 months ago
Its seamless integration with hotel management software and real-time data synchronization are standout features that reduce errors and save time.
China
China
FB Manager
Large Hotel
10
A wonderful breakfast check in helper
ITM from 500+ room Boutique in Beijing (China)
Verified
9 months ago
We don't need to issue card again in the package counter to grant the guest meal benefits, because we bought the Vingcard interface and the meal data will sync automatically from PMS almost in real time.
China
China
ITM
X-Large Hotel
10
This solution transformed our breakfast operations from being slow and error-prone to highly efficient, enabling staff to spend more time serving guests directly.
ITM from 200 to 499 room City Center Hotel in Qingdao (China)
Verified
9 months ago
Real-time reporting is excellent. Managers can quickly see breakfast participation numbers and adjust staffing or food preparation accordingly during service.
China
China
ITM
Large Hotel
10
he EXTouch Hotel Breakfast Verification System stands as an exceptionally efficient and easy-to-use management solution tailored exclusively for the hospitality sector, greatly simplifying the breakfast verification workflow. With its user-intuitive interface and powerful functionalities, it empowers staff to swiftly handle orders while drastically reducing the likelihood of manual mistakes. Additionally, the system provides in-depth data analytics, enabling managers to boost operational efficiency and elevate guest contentment.
IT manage from 200 to 499 room Branded Hotel in Sanya (China)
Verified
9 months ago
The system's most notable advantage is its remarkable customizability, enabling the functional modules to be flexibly tailored to address the unique requirements of various hotels. With real-time data synchronization, it facilitates smooth interdepartmental coordination, and its automated report generation capability substantially cuts down...
China
China
IT manage
Large Hotel
10
The EXTouch Hotel Breakfast Verification System emerges as an exceptionally effective and guest - oriented management tool, specifically crafted for the hospitality industry. It streamlines the breakfast verification procedure with remarkable ease. Thanks to its user - friendly design and robust capabilities, the staff can process orders promptly, thereby minimizing the chances of errors caused by human factors. Furthermore, the system offers comprehensive data analysis, enabling managers to enhance operational efficiency and elevate guest satisfaction levels.
F&B Manager from 200 to 499 room Bed & Breakfast & Inn in Zhengzhou (China)
Verified
9 months ago
The system's paramount strength lies in its extensive customization options. Functional modules can be adjusted in a highly flexible manner to meet the distinct needs of different hotels. It enables real - time data synchronization, which promotes seamless collaboration among various departments. Its automated reporting feature substantiall...
China
China
F&B Manager
Large Hotel
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Expert Q&A and Partner Recommendations
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Extouch International Co., Limited hasn’t been recommended by any experts or partners yet
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Support
Unverified
Extouch International Co., Limited has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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