The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 816 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and customer support — especially for brand properties (3.0/5) , with exclusive features like On premise.
Acigrup shines .
Side-by-side ratings based on 816 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 816 | 0 |
After analyzing 816 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while Acigrup users highlight . Click any theme to see what reviewers say.
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Acigrup |
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Ease of use and user-friendly interface
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Reliability and efficiency improvements
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Integration and real-time synchronization
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POS system performance
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Reporting and analytics enhancements
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Advanced features request
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Mobile application performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Acigrup |
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| Small (10-24 rooms) ▾ | #2 492 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | — |
| Large (75-199 rooms) ▾ | #10 14 reviews | — |
| X-Large (200+ rooms) | #37 1 reviews | — |
By Property Type
| Segment |
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Acigrup |
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| Boutique ▾ | #3 264 reviews | — |
| Luxury ▾ | #2 416 reviews | — |
| Branded / Chain ▾ | #5 131 reviews | — |
| Extended Stay ▾ | #5 41 reviews | — |
By Region
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Acigrup |
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| North America ▾ | #16 45 reviews | — |
| Europe ▾ | #26 16 reviews | — |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
You’re choosing between Yanolja Property Management System (Yanolja PMS) by Yanolja Cloud Solution and Hotel Software by Acigrup. Both aim to streamline hotel operations, but Yanolja PMS offers a more established presence with a broader feature set, extensive integrations, and a higher review volume. Acigrup’s product, while simpler, lacks recent reviews and integration options, making it less reliable for most hotels. Which of these will suit your hotel’s needs better?
Yanolja PMS and Hotel Software address core property management needs—reservation handling, billing, housekeeping, and reporting. However, Yanolja PMS’s on-premise architecture offers full control and data security, appealing to hotels prioritizing stability and customization. Hotel Software’s limited information and zero recent reviews indicate it’s less proven in the current market. Do you want a proven, feature-rich platform with a global footprint, or are you comfortable with an untested solution?
If your hotel requires a reliable, scalable PMS with extensive integrations, proven customer support, and a global presence, go with Yanolja PMS. Its broad hotel segment usage—especially in resorts and hostels—demonstrates versatility and proven performance. Conversely, if you operate a very small property with minimal integration needs and are willing to accept less support and fewer features, Hotel Software might suffice, though its unverified status is a concern. Given the lack of recent reviews, Yanolja’s more dependable reputation makes it the clear choice.
Yanolja PMS boasts a 4.77/5 ease-of-use rating based on over 600 reviews, with many users praising its intuitive interface and quick staff adoption. Reviews highlight its simple reservation, billing workflows, and onboarding process, with some noting the platform's user-friendliness even for new staff. Hotel Software, lacking recent feedback and ratings, provides no data on ease of use, but the absence of user reviews suggests it may lack the polish and user-friendliness of Yanolja. Edge: Yanolja PMS.
Yanolja PMS offers a unique on-premise feature, providing full data control and security, unavailable in Hotel Software’s limited feature set. It also integrates with 157 verified partners, including Xero, QuickBooks, and RevControl, compared to Hotel Software’s zero verified integrations. While Hotel Software appears to deliver core PMS functions, it does not match Yanolja’s breadth of features or integration options. Edge: Yanolja PMS.
Yanolja PMS scores a 4.79/5 in customer support, with reviews emphasizing prompt, supportive service and dedicated account management. Users repeatedly praise its responsiveness, with comments like “The support team really makes you comfortable with the software.” Hotel Software offers no recent reviews or ratings, making it impossible to assess support quality. The proven high ratings for Yanolja support clearly give it an advantage. Edge: Yanolja PMS.
Yanolja PMS connects with 157 verified partners, spanning online travel agencies, accounting, revenue management, and channel management tools. It supports integrations with major platforms like Xero and QuickBooks, simplifying operations. Hotel Software’s zero verified integrations suggest limited or no connectivity to other tools, reducing its practicality for hotels seeking automation. For reliable, extensive integrations, Yanolja PMS is the clear winner. Edge: Yanolja PMS.
Yanolja PMS, with 662 reviews and a 4.25/5 overall rating—alongside a 96% likelihood to recommend—demonstrates strong user satisfaction. Its reviews highlight operational efficiency, ease of use, and support quality across diverse hotel types, especially resorts and hostels. Hotel Software has no recent reviews or ratings, making it impossible to gauge user satisfaction. Given the volume and recency of Yanolja’s reviews, it is the more dependable option. Edge: Yanolja PMS.
Yanolja PMS’s base price is $100 per month, with no freemium or trial options, presenting a transparent pricing model. Hotel Software’s pricing is unavailable, which raises concerns about transparency and value. Budgeting for a solution without clear costs is risky; Yanolja’s straightforward pricing makes it easier to evaluate ROI.
Yanolja PMS is a mature, feature-rich on-premise system with proven support, wide integrations, and a global footprint. Its extensive positive reviews and recent feedback make it the safest choice for hotels seeking reliability, scalability, and comprehensive control. Hotel Software, lacking recent reviews and integration options, presents an untested solution that may suit only the smallest properties with minimal operational complexity.
If your hotel values a trusted, well-supported platform with proven results, Yanolja PMS is the clear choice. It offers the stability, integrations, and user satisfaction that hotels of all sizes rely on to manage operations smoothly. Conversely, if your needs are minimal and you’re willing to accept an unverified, limited tool, Hotel Software might suffice—but at significant risk. For most hotels, Yanolja PMS delivers the more confident, future-proof investment.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Acigrup | |
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| Starting Price | From $100/mo | — |
According to HTR's product database, Yanolja Property Management System and Hotel Software share 0 features. Here are the key differences — features one has that the other lacks.
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Acigrup |
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| On premise |
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and Hotel Software share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while Hotel Software offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. Hotel Software: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 91 and Acigrup has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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