Manger

10 months ago

Verified

... Ezee has strong backend support and an easy front desk operational system which makes our work hassle-free. Its user friendly. ...

IT MANAGER

10 months ago

Verified

... WITHOUT WAITING WE GET THE PHONE SUPPORT CAHT SUPPORT. INSTANT SOLUTION SUPPORT VER GOOD. IF ISSUE IS TAKE TIME THEN IT WILL TAKE TIME TO RESOLVE. ...

IT MANAGER

10 months ago

Verified

... BACKEND TEAM SUPPORT WILL BE IMPROVED. AFTER 6 PM NOT AVAILABLE, ALSO WEEKEND BACKEND TEAM NOT AVAILABLE, BECAUSE SOME ISSUE HAS BEEN RESOLVED BY BACKEND TEAM SO IT IS TIME TAKEN TO RESOLVE. ...

IT MANAGER

10 months ago

Verified

... WITHOUT WAITING WE GET THE PHONE SUPPORT CAHT SUPPORT. INSTANT SOLUTION SUPPORT VER GOOD. IF ISSUE IS TAKE TIME THEN IT WILL TAKE TIME TO RESOLVE. ...

IT MANAGER

10 months ago

Verified

... WITHOUT WAITING WE GET THE PHONE SUPPORT CAHT SUPPORT. INSTANT SOLUTION SUPPORT VER GOOD. IF ISSUE IS TAKE TIME THEN IT WILL TAKE TIME TO RESOLVE. ...

IT MANAGER

10 months ago

Verified

... WITHOUT WAITING WE GET THE PHONE SUPPORT CAHT SUPPORT. INSTANT SOLUTION SUPPORT VER GOOD. IF ISSUE IS TAKE TIME THEN IT WILL TAKE TIME TO RESOLVE. ...

Owner

10 months ago

Verified

... People with all level of education can be trained easily. We have trained people with 10th grade, with poor english knowledge as well. ...

Owner

10 months ago

Verified

... People with all level of education can be trained easily. We have trained people with 10th grade, with poor english knowledge as well. ...

owner

10 months ago

Verified

... 24x7 helpline ...

owner

10 months ago

Verified

... 24x7 helpline ...

owner

10 months ago

Verified

... Need more training after doing practical and back support of chat box is very helpful and need support for pricing and package and discounting of price. ...

owner

10 months ago

Verified

... Need more training after doing practical and back support of chat box is very helpful and need support for pricing and package and discounting of price. ...

Reservations manager

10 months ago

Verified

... Multi currency option need to be improved. system is key login out when it is sleep. can't add properties to group login. ...

Reservation Team

10 months ago

Verified

... eZee software is easy to user and very professional we are getting support time to time when there is a need ...

Manager

10 months ago

Verified

... All okey - team is help full - specially thanks to Mr. Raj ...

Owner

10 months ago

Verified

... An extensive manual into the more complex features. Some of the features require trial and error to properly master as exact information is not available readily. Even though tech support is readily ...

Owner

10 months ago

Verified

... An extensive manual into the more complex features. Some of the features require trial and error to properly master as exact information is not available readily. Even though tech support is readily ...

Owner

10 months ago

Verified

... Ezee is intuitive and easy to use. It has allowed us to monitor our availability to the dot. Additionally, our income and expenses can all be monitored on the same platform. We have optimized our ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Good to use, easy to known the guest details inflows and find checkin and checkout and financially useful to find the revenue ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Not to updated with to inform but might be later we can share the details what should given for user in future ...

property owner

10 months ago

Verified

... Good to use, easy to known the guest details inflows and find checkin and checkout and financially useful to find the revenue ...

GM

10 months ago

Verified

... Managing the property within a limited time frame is a piece of cake. Moreover, the 24*7 help from the professionals is lovely for every hotelier. ...

GM

10 months ago

Verified

... Managing the property within a limited time frame is a piece of cake. Moreover, the 24*7 help from the professionals is lovely for every hotelier. ...

GM

10 months ago

Verified

... Excellent Servic ...

GM

10 months ago

Verified

... It is user friendly with timely Online support. 24 X 7 support helps the hotelier to take help. We are all satisfied with this product. ...

GM

10 months ago

Verified

... It is user friendly with timely Online support. 24 X 7 support helps the hotelier to take help. We are all satisfied with this product. ...

GM

10 months ago

Verified

... Excellent Servic ...

GM

10 months ago

Verified

... It is user friendly with timely Online support. 24 X 7 support helps the hotelier to take help. We are all satisfied with this product. ...

Front Office Supervisor

10 months ago

Verified

... GOOD COMMUNICATION WITH CUSTOMER EASY TO USE CUSTOMER SUPPORT WASH EXCELLENT HIGHLY RECOMMENDED TO OTHER REALLY A GOOD SOFTWARE NICE. ...

Front Office Supervisor

10 months ago

Verified

... PLEASE IMPROVE THE REPORT THEY CAN IMPROVE THAT DAILY REPORT CASHIERING REPORT MANAGER REPORT AS WELL AS STATISTICAL REPORT NOTHING ELSE ...

Corporate Revenue Manager

9 months ago

Verified

... User friendly Easy to understand the products and like to have Thai Support Team take care of us because sometimes quite difficult for us to understand Indian Support ...

Corporate Revenue Manager

9 months ago

Verified

... Need Thai Support Team 24 hours because it is more easy for our team members and also need retraining every 2 or 3 months. ...

Corporate Revenue Manager

9 months ago

Verified

... User friendly Easy to understand the products and like to have Thai Support Team take care of us because sometimes quite difficult for us to understand Indian Support ...

GM

9 months ago

Verified

... I think what i like most is the quick and helpful and convenient online chat, i helps me a lot ...

GM

9 months ago

Verified

... Helpful assistance ...

GM

9 months ago

Verified

... I think what i like most is the quick and helpful and convenient online chat, i helps me a lot ...

GM

9 months ago

Verified

... Helpful assistance ...

Director

9 months ago

Verified

... Managing the reservations and carrying out the checkin process are made much simpler and almost self explantory. The latest edition of segregation of certain operations, assignments of tasks and room block pass on a clearer ...

GM

9 months ago

Verified

... Excellent "Customer Support" and "User Friendly Software". As they are available for 24/7 for any support, Easy to use application & web. ...

GM

9 months ago

Verified

... Excellent "Customer Support" and "User Friendly Software". As they are available for 24/7 for any support, Easy to use application & web. ...

Supervisor

9 months ago

Verified

... Fast and efficient because as soon as I reach out to them, theresponse was quick and amazing. Good job guys. ...

Supervisor

9 months ago

Verified

... Fast and efficient because as soon as I reach out to them, theresponse was quick and amazing. Good job guys. ...

Supervisor

9 months ago

Verified

... Fast and efficient because as soon as I reach out to them, theresponse was quick and amazing. Good job guys. ...

Supervisor

9 months ago

Verified

... Fast and efficient because as soon as I reach out to them, theresponse was quick and amazing. Good job guys. ...

Supervisor

9 months ago

Verified

... Unable to access eZee Front Desk ...

GENERAL MANAGER

9 months ago

Verified

... Pros: 1.User-friendly interface suitable for various types of accommodations, from large hotels to hostels or rentals. 2.Special mention to Innalytics for providing easy-to-understand overviews. 3.Customizable interface allows for easy adaptation and familiarity. 4.Convenient pop-up task feature for guest requests streamlines operations. 5.Efficient management of housekeeping and maintenance tasks. 6.Mobile app for easy access to reports and management features. 7.Flexible revenue options catering to different types of room sales. 8.Generating TM30 and RR4 reports specific to Thailand is straightforward and functional. 9.Booking Engine supports global Payment Gateways. 10.Excellent in-country ...

GENERAL MANAGER

9 months ago

Verified

... "Easy" as its name. After 1 year of usage overall Rating: 8++/10 ...

GENERAL MANAGER

9 months ago

Verified

... "Easy" as its name. After 1 year of usage overall Rating: 8++/10 ...

Owner

9 months ago

Verified

... Booking engine. Since its opening never had a chance to test, as there were no bookings through the engine. But I got it to reduce my load time, be mobile, increase revenue via direct booking. It ...

Owner

9 months ago

Verified

... PMS could be more user friendly, there are some sections that are not clear how to work with them and we don't have much time to see all the videos. Would be good if you could allocate time for a direct connection of your staff with us to direct in using the soft, which will save time for both of us. Channel managers - having issues, need to be improved. If before I had 5 to 7 bookings from booking.com, since I connect the channel manager I have zero new books, only those who stayed with us... I am loosing my new clients! if this continues I would need to terminate my contract with you. I would ask more attention from your side to this issue, which I think needs more insights to understand and solve, rather then just to update the flow. Responses from your side to the issues raised sometimes are very slow taking weeks, somites are done in a moment. In overall, I satisfied with the PMS system and our contact persons Vijay and Brijesh, but having issues with channel manager. In regards to the booking engine, it would be good if you could promote us on google ...

Owner

9 months ago

Verified

... PMS could be more user friendly, there are some sections that are not clear how to work with them and we don't have much time to see all the videos. Would be good if you could allocate time for a direct connection of your staff with us to direct in using the soft, which will save time for both of us. Channel managers - having issues, need to be improved. If before I had 5 to 7 bookings from booking.com, since I connect the channel manager I have zero new books, only those who stayed with us... I am loosing my new clients! if this continues I would need to terminate my contract with you. I would ask more attention from your side to this issue, which I think needs more insights to understand and solve, rather then just to update the flow. Responses from your side to the issues raised sometimes are very slow ...

Owner

9 months ago

Verified

... PMS system is good and it does what I planned and expectedto do, although a direct help from your staff would be helpful. Before I was using excel, which took a lot of my time, and that was the ...

Owner

9 months ago

Verified

... PMS could be more user friendly, there are some sections that are not clear how to work with them and we don't have much time to see all the videos. Would be good if you could allocate time for a direct connection of your staff with us to direct in using the soft, which will save time for both of us. Channel managers - having issues, need to be improved. If before I had 5 to 7 bookings from booking.com, since I connect the channel manager I have zero new books, only those who stayed with us... I am loosing my new clients! if this continues I would need to terminat ...

Cluster Manager

9 months ago

Verified

... Ezee service ...

CEO

9 months ago

Verified

... We are using this system for almost 10 years now and support epseically post sales support is great. Majority of the queries are sold in absolutely no time. Highly recommended solution. ...

CEO

9 months ago

Verified

... We are using this system for almost 10 years now and support epseically post sales support is great. Majority of the queries are sold in absolutely no time. Highly recommended solution. ...

CEO

9 months ago

Verified

... We are using this system for almost 10 years now and support epseically post sales support is great. Majority of the queries are sold in absolutely no time. Highly recommended solution. ...

FOE

9 months ago

Verified

... Great hotel management services operated by very nice and helpful professionals. Quick and detailed responses, great training processes met my expectations. Truly recommend for hoteliers worldwide. ...

FOE

9 months ago

Verified

... Great hotel management services operated by very nice and helpful professionals. Quick and detailed responses, great training processes met my expectations. Truly recommend for hoteliers worldwide. ...

FOE

9 months ago

Verified

... Great hotel management services operated by very nice and helpful professionals. Quick and detailed responses, great training processes met my expectations. Truly recommend for hoteliers worldwide. Very responsive ...

FOE

9 months ago

Verified

... Great hotel management services operated by very nice and helpful professionals. Quick and detailed responses, great training processes met my expectations. Truly recommend for hoteliers worldwide. ...

FOE

9 months ago

Verified

... Great hotel management services operated by very nice and helpful professionals. Quick and detailed responses, great training processes met my expectations. Truly recommend for hoteliers worldwide. ...

Manager

9 months ago

Verified

... The support given by the Ezee team. The simplicity and the intuitiveness of the system for my staff, who are new to the hospitality industry. ...

owner

9 months ago

Verified

... Honesty, teamwork, communication. When we need it to be fast all team did very well. Explanation was nicely done and they were patient with me. ...

owner

9 months ago

Verified

... Better communication through phone because with email we are losing time, better training for us as we are not IT guys so we need more information and time. ...

owner

9 months ago

Verified

... Honesty, teamwork, communication. When we need it to be fast all team did very well. Explanation was nicely done and they were patient with me. ...

owner

9 months ago

Verified

... Honesty, teamwork, communication. When we need it to be fast all team did very well. Explanation was nicely done and they were patient with me. ...

owner

9 months ago

Verified

... Honesty, teamwork, communication. When we need it to be fast all team did very well. Explanation was nicely done and they were patient with me. ...

resepnest

9 months ago

Verified

... Service is good thanks “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” ...

resepnest

9 months ago

Verified

... Service is good thanks “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” ...

resepnest

9 months ago

Verified

... Service is good thanks “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” ...

resepnest

9 months ago

Verified

... Service is good thanks “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” ...

resepnest

9 months ago

Verified

... Your support means the world to me!” “I appreciate the way you supported me nothing to improve at the moment ...

resepnest

9 months ago

Verified

... Service is good thanks “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” ...

resepnest

9 months ago

Verified

... Service is good thanks “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” ...

resepnest

9 months ago

Verified

... Service is good thanks “I really appreciate your help.” “I wanted to express my gratitude for your help and support today.” ...

Managing Partner

9 months ago

Verified

... I recently had the pleasure of utilizing Ezee Technosys for managing our resort operations, and I must say, it has been an absolute game-changer! From seamlessly integrating all online travel agencies (OTAs) to providing a centralized platform for handling reservations, Ezee Technosys has simplified resort management in ways we never imagined. One of the standout features of Ezee Technosys is its ability to streamline ...

Managing Partner

9 months ago

Verified

... I recently had the pleasure of utilizing Ezee Technosys for managing our resort operations, and I must say, it has been an absolute game-changer! From seamlessly integrating all online travel agencies (OTAs) to providing a centralized platform for handling reservations, Ezee Technosys has simplified resort management in ways we never imagined. One of the standout features of Ezee Technosys is its ability to streamline the entire booking process. With just a few clicks, we can manage reservations from various OTAs, ensuring that our inventory is always up-to-date and maximizing our occupancy rates. This level of efficiency has not only saved us time but has also significantly increased our revenue. Moreover, the staff at Ezee Technosys have been nothing short of exceptional ...

Managing Partner

9 months ago

Verified

... I recently had the pleasure of utilizing Ezee Technosys for managing our resort operations, and I must say, it has been an absolute game-changer! From seamlessly integrating all online travel agencies (OTAs) to providing a centralized platform for handling reservations, Ezee Technosys has simplified resort management in ways we never imagined. One of the standout features of Ezee Technosys is its ability to streamline the entire booking process. With just a few clicks, we can manage reservations from various OTAs, ensuring that our inventory is always up-to-date and maximizing our occupancy rates. This level of efficiency has not only saved us time but has also significantly increased our revenue. Moreover, the staff at Ezee Technosys have been nothing short of exceptional. They are always available to address any queries or concerns we may have, offering prompt and effective solutions every time. Their dedication to customer satisfaction is truly commendable and has made our experience with Ezee Technosys incredibly ...

MD

9 months ago

Verified

... User friendly and easy to understand it can be oprtated through mobile also and help or support system is very much supportive ...

MD

9 months ago

Verified

... User friendly and easy to understand it can be oprtated through mobile also and help or support system is very much supportive ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... Nothing comes to mind as far as improvement is concerned. Everything works to or beyond expectations. The support staff is prompt to address any improvements required and makes all effort to address ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... Nothing comes to mind as far as improvement is concerned. Everything works to or beyond expectations. The support staff is prompt to address any improvements required and makes all effort to address ...

Owner

9 months ago

Verified

... The softwares are easy to use, and the support team is fantastic, always available on call to solve any query. ...

Owner

9 months ago

Verified

... Nothing comes to mind as far as improvement is concerned. Everything works to or beyond expectations. The support staff is prompt to address any improvements required and makes all effort to address ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

Director

9 months ago

Verified

... Everyone is great and Falguni is our account manager and so far all of our tickets are closed before time. We loved the service and expect the same in future also. ...

receptionist

8 months ago

Verified

... Most liked from eZee is the support when we need support we have the quick response from ezee support team. ...

Resort Manager

8 months ago

Verified

... I can say check in window can be improved because every single time when i try to check-in it asks for guest ID details and its really takes time of our fixed check in process time. ...

Reception

8 months ago

Verified

... Hotel management service is the best. it's easy for us to access the system. Other than that, the agent is very good in communication ...

Reception

8 months ago

Verified

... Hotel management service is the best. it's easy for us to access the system. Other than that, the agent is very good in communication ...

Corporate revenue manager

8 months ago

Verified

... Support of Mr. Raj is very good and easy to use the software. We are using software for 11 hotels ...

Corporate Director operations

8 months ago

Verified

... Till now we have not faced any issue. If any thing comes accross we will take a help from Mr. Raj ...

Corporate Director operations

8 months ago

Verified

... Support of Mr. Raj is very good and easy to use the soft ware. We are using software for 11 hotels ...

Corporate Director operations

8 months ago

Verified

... Support of Mr. Raj is very good and easy to use the soft ware. We are using software for 11 hotels ...

Owner

8 months ago

Verified

... Customer Support Quality: The responsiveness and effectiveness of the customer support team are crucial. A PMS with excellent support will promptly address any issues or questions users may have, ...

Owner

8 months ago

Verified

... Customer Support Quality: The responsiveness and effectiveness of the customer support team are crucial. A PMS with excellent support will promptly address any issues or questions users may have, ...

Receptionist

8 months ago

Verified

... The way he communicated and his ability to understand the issue and solve it really fast and very effectively was impressive. ...

Receptionist

8 months ago

Verified

... The way he communicated and his ability to understand the issue and solve it really fast and very effectively was impressive. ...

Receptionist

8 months ago

Verified

... The way he communicated and his ability to understand the issue and solve it really fast and very effectively was impressive. ...

Operations Manager

8 months ago

Verified

... Will update you if anything comes to mind and for now I don't have anything to share about the same ...

hotel receptionist

8 months ago

Verified

... Adding various functions related to accepting reservations where there are no waiting staff. Because our hotel does not have 24-hour staff. ...

hotel receptionist

8 months ago

Verified

... Adding various functions related to accepting reservations where there are no waiting staff. Because our hotel does not have 24-hour staff. ...

hotel receptionist

8 months ago

Verified

... Adding various functions related to accepting reservations where there are no waiting staff. Because our hotel does not have 24-hour staff. ...

hotel receptionist

8 months ago

Verified

... Adding various functions related to accepting reservations where there are no waiting staff. Because our hotel does not have 24-hour staff. ...

General Manager

8 months ago

Verified

... Lenghten the time frame of display. Have to log in frequently. More training for support team. Some concerns they put on hold to research the answer. ...

General Manager

8 months ago

Verified

... Lenghten the time frame of display. Have to log in frequently. More training for support team. Some concerns they put on hold to research the answer. ...

Director - Sales & Marketing

8 months ago

Verified

... Excellent Customer Support and a world class product ...

Reservations Sales and E-commerce Executive

7 months ago

Verified

... Supportive team, prompt attention to requested matters and friendly team and 2487 chat support available for quick solutions and help ...

Reservations Sales and E-commerce Executive

7 months ago

Verified

... Supportive team, prompt attention to requested matters and friendly team and 2487 chat support available for quick solutions and help ...

Reservations Sales and E-commerce Executive

7 months ago

Verified

... Supportive team, prompt attention to requested matters and friendly team and 2487 chat support available for quick solutions and help ...

Manager

7 months ago

Verified

... The call can be directly connect with the assigned account manager so it would be great. It will be helpfull to connect on time. ...

Manager

7 months ago

Verified

... The call can be directly connect with the assigned account manager so it would be great. It will be helpfull to connect on time. ...

Manager

7 months ago

Verified

... The call can be directly connect with the assigned account manager so it would be great. It will be helpfull to connect on time. ...

Manager

7 months ago

Verified

... Good Support for Channel Managers ...

Owner Farmstay

7 months ago

Verified

... Best Product and Service which requires no Technical Skills. ...

Reservations Officer

7 months ago

Verified

... I would like to recommend your agent Mr. Hardik Gondaliya for his patience and assistance with us regarding all our concerns in both PMS and Extranet. As a new user, we need someone like Mr. Hardik ...

Reservations Officer

7 months ago

Verified

... I would like to recommend your agent Mr. Hardik Gondaliya for his patience and assistance with us regarding all our concerns in both PMS and Extranet. As a new user, we need someone like Mr. Hardik ...

Reservations Officer

7 months ago

Verified

... We love the service of your agents and we love to learn more about the system both the PMS and the Channel Manager. ...

IT - Head

7 months ago

Verified

... Ease of Access to different Menu with ease navigation Manages all property types irrespective of locations Support over chat is good and nice experience. Ezee offers technical support and training via ...

IT - Head

7 months ago

Verified

... Ease of Access to different Menu with ease navigation Manages all property types irrespective of locations Support over chat is good and nice experience. Ezee offers technical support and training ...

IT - Head

7 months ago

Verified

... Ease of Access to different Menu with ease navigation Manages all property types irrespective of locations Support over chat is good and nice experience. Ezee offers technical support and training ...

IT - Head

7 months ago

Verified

... Ease of Access to different Menu with ease navigation Manages all property types irrespective of locations Support over chat is good and nice experience. Ezee offers technical support and training ...

IT - Head

7 months ago

Verified

... Ease of Access to different Menu with ease navigation Manages all property types irrespective of locations Support over chat is good and nice experience. Ezee offers technical support and training ...

Sales Excutive

7 months ago

Verified

... It was very good service in hospitality business with call support in 24*7... there is also having a chats support ...

Assistant General Manager

7 months ago

Verified

... Top most support ...

Revenue Associate

7 months ago

Verified

... Inventory managed by Single click. Support team is really helpful and we get instant reply from them. That help us to solve the issues in quick time ...

Sales Manager

7 months ago

Verified

... The support from team is seemless. The team is helpful and the product is amazing to use and its userfriendly ...

Sales & Marketing Manager

7 months ago

Verified

... So far, we are satisfied with the service offered. A Rewarding Partnership From the initial consultation to the ongoing support, our partnership has been nothing short of exceptional. The level of ...

Gerente

7 months ago

Verified

... The only thing we have asked for is the integration of shift reports or reports to balance AM and PM shifts. ...

Gerente

7 months ago

Verified

... The only thing we have asked for is the integration of shift reports or reports to balance AM and PM shifts. ...

General Manager

7 months ago

Verified

... I like how user friendly ezee is and how there is usually more than one way of doing something. Teaching new staff how to work in ezee is quite stress free and natural. ...

General Manager

7 months ago

Verified

... I like how user friendly ezee is and how there is usually more than one way of doing something. Teaching new staff how to work in ezee is quite stress free and natural. ...

AFOM

7 months ago

Verified

... I've been using eZee (Now Yanolja) from the day I started my hotel. The software is very easy to set-up and to use. The company also assigns a dedicated support manager to you, which is a great thing. The 24x7 ...

AFOM

7 months ago

Verified

... I've been using eZee (Now Yanolja) from the day I started my hotel. The software is very easy to set-up and to use. The company also assigns a dedicated support manager to you, which is a great thing. The 24x7 customer support, has always been helpful in solving matter promptly ...

FRONT OFFICE

7 months ago

Verified

... With Ezee we can manage everything from booking rooms, room inventory, setting up room prices without opening the extranet one by one, and we can recap how many guests will check in that day with the ...

FRONT OFFICE

7 months ago

Verified

... What needs to be improved is perhaps the performance of the website, hopefully it can run smoothly without any glitches, and hopefully the interface can be made a bit simpler again. ...

Owner

6 months ago

Verified

... What I like the most is quick respond for any problem and always give the right solution. They are very pasion and politely explain to me if I dont understand the problem. ...

Owner

6 months ago

Verified

... What I like the most is quick respond for any problem and always give the right solution. They are very pasion and politely explain to me if I dont understand the problem. ...

Owner

6 months ago

Verified

... What I like the most is quick respond for any problem and always give the right solution. They are very pasion and politely explain to me if I dont understand the problem. ...

executive senior sales

6 months ago

Verified

... After sales service or support is delayed. Maybe because there aren't enough personnel. Including some rescues taking a long time from weeks to months. That's why I gave it a low rating. Because ...

executive senior sales

6 months ago

Verified

... After sales service or support is delayed. Maybe because there aren't enough personnel. Including some rescues taking a long time from weeks to months. That's why I gave it a low rating. Because ...

executive senior sales

6 months ago

Verified

... After sales service or support is delayed. Maybe because there aren't enough personnel. Including some rescues taking a long time from weeks to months. That's why I gave it a low rating. Because ...

General Manager

6 months ago

Verified

... Software is user friendly, staff is supportive & Cooperative specially Mr. Pramod. The account manager provides the complete training of the software whenever is required. ...

General Manager

6 months ago

Verified

... Software is user friendly, staff is supportive & Cooperative specially Mr. Pramod. The account manager provides the complete training of the software whenever is required. ...

General Manager

6 months ago

Verified

... Software is user friendly, staff is supportive & Cooperative specially Mr. Pramod. The account manager provides the complete training of the software whenever is required. ...

General Manager

6 months ago

Verified

... Software is user friendly, staff is supportive & Cooperative specially Mr. Pramod. The account manager provides the complete training of the software whenever is required. ...

Owner

6 months ago

Verified

... Integration Complexity: While YCS offers a comprehensive suite of tools, integrating them seamlessly into existing systems might require some technical expertise. A smoother onboarding process or ...

Owner

6 months ago

Verified

... Integration Complexity: While YCS offers a comprehensive suite of tools, integrating them seamlessly into existing systems might require some technical expertise. A smoother onboarding process or ...

Accounts Executive

6 months ago

Verified

... Easy room service management. Clear and easy to understand reports. Queries are resolved without any delays.User friendly interface and navigation. ...

Accounts Executive

6 months ago

Verified

... Easy room service management. Clear and easy to understand reports. Queries are resolved without any delays.User friendly interface and navigation. ...

Corporate Revenue Manager

6 months ago

Verified

... Customer Support: Problem Solving, Very Supportive. Software: User friendly and easy to use Account Manager: friendly in nature, Immediate responsive in nature. ...

Revenue Manager

6 months ago

Verified

... Little bit in Support if Account manager is not available then anyone should pick up ticket to resolve and give instant resolution. ...

Revenue Manager

6 months ago

Verified

... Little bit in Support if Account manager is not available then anyone should pick up ticket to resolve and give instant resolution. ...

Reception

6 months ago

Verified

... Right now we don't think to improve much we will think later on :I have no complaints about the software. The support team always responds to our queries, providing solutions for them. ...

Reception

6 months ago

Verified

... I have been using eZee PMS for so long and its very helpful eZee software is very easy to use and their support team is indeed very helpful. All of my inquiries are always attended by a ...

Sr. Reservation Executive

6 months ago

Verified

... 24*7 support is one of the best facility. i always get Prompt reply from support team. They always resolved my issue. ...

Sr. Reservation Executive

6 months ago

Verified

... 24*7 support is one of the best facility. i always get Prompt reply from support team. They always resolved my issue. ...

Sr. Reservation Executive

6 months ago

Verified

... 24*7 support is one of the best facility. i always get Prompt reply from support team. They always resolved my issue. ...

Sr. Reservation Executive

6 months ago

Verified

... 24*7 support is one of the best facility. i always get Prompt reply from support team. They always resolved my issue. ...

director

6 months ago

Verified

... User friendly for the beginners also can learn easily mobile applications also available we can review operation on mobile also. ...

director

6 months ago

Verified

... User friendly for the beginners also can learn easily mobile applications also available we can review operation on mobile also. ...

Director

6 months ago

Verified

... Easy access to customer support and always helpful .Very promptly solved my query. Always easy to get in touch with customer service. ...

Director

6 months ago

Verified

... Easy access to customer support and always helpful .Very promptly solved my query. Always easy to get in touch with customer service. ...

Director

6 months ago

Verified

... Easy access to customer support and always helpful .Very promptly solved my query. Always easy to get in touch with customer service. ...

Director

6 months ago

Verified

... Easy access to customer support and always helpful .Very promptly solved my query. Always easy to get in touch with customer service. ...

directeur

6 months ago

Verified

... Nothing, it was very good and we understand everything quickly thanks to the pictures that it sends to us to the chat ...

directeur

6 months ago

Verified

... Nothing, it was very good and we understand everything quickly thanks to the pictures that it sends to us to the chat ...

Director of Operations

6 months ago

Verified

... The team has always been consistent in delivering Quick and Prompt Service in resolving our issues and clearing all questions. ...

Director of Operations

6 months ago

Verified

... Nothing to mention at present as the team has been assisting with all the requests. Thanks for the timely assistance. ...

Director of Operations

6 months ago

Verified

... Quick and Prompt Service ...

Executive

6 months ago

Verified

... They actively seek feedback to keep improving. Overall, their effectiveness in resolving issues and preventing future problems makes them a valuable asset. ...

Executive

6 months ago

Verified

... Customer service reviews provide measurable data for tracking progress and can help you make informed decisions, allocate resources, and set benchmarks. Customer service reviews provide measurable ...

Executive

6 months ago

Verified

... These reviews are strong Indicators of customer perception. Also, regular evaluations encourage employees to exceed customer expectations, which fosters happier and more loyal customers. ...

Executive

6 months ago

Verified

... They actively seek feedback to keep improving. Overall, their effectiveness in resolving issues and preventing future problems makes them a valuable asset. ...

Executive

6 months ago

Verified

... They actively seek feedback to keep improving. Overall, their effectiveness in resolving issues and preventing future problems makes them a valuable asset. ...

Executive

6 months ago

Verified

... They actively seek feedback to keep improving. Overall, their effectiveness in resolving issues and preventing future problems makes them a valuable asset. ...

Executive

6 months ago

Verified

... They actively seek feedback to keep improving. Overall, their effectiveness in resolving issues and preventing future problems makes them a valuable asset. ...

Executive

6 months ago

Verified

... They actively seek feedback to keep improving. Overall, their effectiveness in resolving issues and preventing future problems makes them a valuable asset. ...

Managing Director

5 months ago

Verified

... The promptness of service when required, 24/7 online support is one of the most appreciate while using YCS product. YCS has become a need for managing property and functionality that give dependancy. ...

Managing Director

5 months ago

Verified

... The promptness of service when required, 24/7 online support is one of the most appreciate while using YCS product. YCS has become a need for managing property and functionality that give dependancy. ...

Managing Director

5 months ago

Verified

... Realiable service management ...

Revenue Manager

5 months ago

Verified

... Best Mobile and booking app. ...

Owner

5 months ago

Verified

... Easy to use all in one software!! ...

Owner

5 months ago

Verified

... I run a hotel with an in-house restaurant, and from the day 1 I got this software, my life has been so ezee (easy), yes literally. The PMS has everything from room blocking to reservation managment to billing system, Optimus makes the fooding process seamless too. The channel Manager linking and set up process are also very convenient with the members of the team working with us hand ...

Assistant Manager

5 months ago

Verified

... The professionalism and customer service I received from them were outstanding. ...

Assistant Manager

5 months ago

Verified

... I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue. The team's attentiveness and effective communication made for a seamless and ...

Assistant Manager

5 months ago

Verified

... I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue. The team's attentiveness and effective communication made for a seamless and ...

Assistant Manager

5 months ago

Verified

... I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue. The team's attentiveness and effective communication made for a seamless and ...

Front office

5 months ago

Verified

... Incredible Software & quick Update, Very User Friendly, Total Software solution at one place, 24*7 Support with 100% solution, Overall in real sense its value for money ...

front office

5 months ago

Verified

... GOOD SERVICES ...

Reservations Manager

5 months ago

Verified

... Good services and prompt resolution. ...

Corporate General Manager

5 months ago

Verified

... It is imperative to have whatsapp support on which we can connect with screenshots. Always mailing with screenshot becomes difficult while "on the move". Kindly try to share single contact whatsapp ...

REVENUE

5 months ago

Verified

... The support which we are getting from the team .The integration streamlines operations and improves efficiency. its has actually saved our manpower and it also has reduced the working hours of our ...

Guest Relationship Executive

5 months ago

Verified

... Quick Problem solving. eZee software is very user friendly and value for money software. They have great support team that gives the quick and useful response. ...

Corporate Director operations

5 months ago

Verified

... Very supportive team. Nice with team members. Raj is very helpful for our group. Keep the good work. I will surely suggest. ...

Manager

5 months ago

Verified

... It's seamless. I'm still learning the system so maybe I will be in a position to share more once I'm more adept. ...

Manager-Operations

5 months ago

Verified

... We are using this from a long time and the best part is 24/7 customer care services and also very useful. ...

Chief Technology Officer

5 months ago

Verified

... While Yanolja Cloud Solution offers a fantastic suite of products, there is room for improvement in a few areas. The user interface, although functional, could benefit from a more modern and intuitive design to enhance user experience. Additionally, the integration process with third-party software could be smoother, as we encountered some challenges during the initial setup. Finally, expanding customer support to include more localized ...

Manager IT

5 months ago

Verified

... YCS is very aggresive towars solutions never disappoited us as well we always search support for YCS to save the time and for proper resolution. ...

Manager IT

5 months ago

Verified

... Quick action and time line solutions the team is very knowledgeable they act on the issues very quickly as polite and customer oriented. ...

Manager IT

5 months ago

Verified

... Escalation matrix can be improved. Different teams engage in the task communication should be proper with internal teams rather than this issue everything was up to the mark. ...

Manager IT

5 months ago

Verified

... YCS is very aggresive towars solutions never disappoited us as well we always search support for YCS to save the time and for proper resolution. ...

Manager IT

5 months ago

Verified

... YCS is very aggresive towars solutions never disappoited us as well we always search support for YCS to save the time and for proper resolution. ...

Manager IT

5 months ago

Verified

... Escalation matrix can be improved. Different teams engage in the task communication should be proper with internal teams rather than this issue everything was up to the mark. ...

Manager IT

5 months ago

Verified

... YCS is very aggresive towars solutions never disappoited us as well we always search support for YCS to save the time and for proper resolution. ...

Property Mgr

5 months ago

Verified

... The greatest advantage is that it can be used anywhere. The Person On Call Ms Chaitali I appreciate the way you supported , and reliable you are, I always appreciate how productive and reliable you ...

Property Mgr

5 months ago

Verified

... Best: The software is user-friendly, making operational work effortless. ...

front office manager

5 months ago

Verified

... great service team ...

System Administrator

4 months ago

Verified

... Support at any time complete the works before close the sessions all systems are being in one options Great service ...

System Administrator

4 months ago

Verified

... Time to close the ticket as soon as possible some times need to wait in the que it's usual but great if not. ...

System Administrator

4 months ago

Verified

... Time to close the ticket as soon as possible some times need to wait in the que it's usual but great if not. ...

System Administrator

4 months ago

Verified

... Support at any time complete the works before close the sessions all systems are being in one options Great service ...

System Administrator

4 months ago

Verified

... Support at any time complete the works before close the sessions all systems are being in one options Great service ...

Reservation

4 months ago

Verified

... Good Suport ...

Reservation

4 months ago

Verified

... Good Suport ...

Reservation

4 months ago

Verified

... Your speed and professionalism in handling the customer's issue is commendable, Great company to work with to maintain your work and life balance. Working on all latest technologies. There is good ...

Reservation

4 months ago

Verified

... Your speed and professionalism in handling the customer's issue is commendable, Great company to work with to maintain your work and life balance. Working on all latest technologies. There is good supporting ...

Reservation

4 months ago

Verified

... Your speed and professionalism in handling the customer's issue is commendable, Great company to work with to maintain your work and life balance. Working on all latest technologies. There is good ...

Reservation

4 months ago

Verified

... Your speed and professionalism in handling the customer's issue is commendable, Great company to work with to maintain your work and life balance. Working on all latest technologies. There is good ...

Front Desk

4 months ago

Verified

... Very fast response and identified the problem very soon. easy to communicate with Mr Romil. He was very helpful to work with. ...

Manager

4 months ago

Verified

... Customer Services Very Good ...

Accounts Manager

4 months ago

Verified

... The customer service I received was exceptional, with prompt, polite assistance, and a genuine commitment to resolving my issue. The team's attentiveness and effective communication made for a ...

Accounts Manager

4 months ago

Verified

... The customer service I received was exceptional, with prompt, polite assistance, and a genuine commitment to resolving my issue. The team's attentiveness and effective communication made for a ...

Reservation

4 months ago

Verified

... Was given clear instructions and problem was sorted immediately it is smooth and we are certified product as well ! ...

General Manager

4 months ago

Verified

... The Services provided are excellent and problems are resolved at the earliest. Would definitely suggest the use of this software. ...

Reservation and Revenue

4 months ago

Verified

... Prompt support sometimes we need to connect account manger for small problems. Other than that everything is fine with services. ...

Reservation and Revenue

4 months ago

Verified

... Quick service, call on attend polite, we use all reservation optimums too they are good. Ezee is improving more these days. ...

Reservation and Revenue

4 months ago

Verified

... Quick service, call on attend polite, we use all reservation optimums too they are good. Ezee is improving more these days. ...

managing director

4 months ago

Verified

... Revenue increase significantly after using this platform, and also the after-sales customer service and tech support team is world class! they always ready for us and so helpful! ...

Business Owner

4 months ago

Verified

... The 24/7 chat support provided by Ezee can be improved, particularly in consistently offering the correct solutions to existing issues. For example, different personnel sometimes provide different ...

Business Owner

4 months ago

Verified

... The 24/7 chat support provided by Ezee can be improved, particularly in consistently offering the correct solutions to existing issues. For example, different personnel sometimes provide different ...

resort manager

4 months ago

Verified

... It's convenient to have different system in one platform. We can have all guests datas gathering into this system for further analysis. #conversion #booking #mobile #revenue #load time #upsell ...

resort manager

4 months ago

Verified

... It's convenient to have different system in one platform. We can have all guests datas gathering into this system for further analysis. #conversion #booking #mobile #revenue #load time #upsell ...

resort manager

4 months ago

Verified

... As it's an online software, our staffs are not get used to have trainning online, they are very difficult to learn software at one time, and difficult for them to understand. #channel #distribution ...

4 months ago

Verified

... The service which is given by you is really wonderful. And we get immediate solution of our problem. With your agent's on 24*7 customer care. ...

4 months ago

Verified

... The service which is given by you is really wonderful. And we get immediate solution of our problem. With your agent's on 24*7 customer care. ...

GM

4 months ago

Verified

... Fast 24 hours support ...

GM

4 months ago

Verified

... Fast 24 hours support ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

GM

4 months ago

Verified

... More functions of report, billing.... all agent should be the same some agent helpful some agent look so bore to answer client question. ...

Front Office

3 months ago

Verified

... Ezee Access and reliable to every one ...

General Manager

3 months ago

Verified

... 1. Easy to use and convenient to handle the inventory. 2. Reports are also easy to get. Customer care is working actively and always helpful. ...

General Manager

3 months ago

Verified

... 1. Easy to use and convenient to handle the inventory. 2. Reports are also easy to get. Customer care is working actively and always helpful. ...

Manager

3 months ago

Verified

... service was good ...

Manager

3 months ago

Verified

... Ezee Absolute is a highly effective and user-friendly hotel management software for us. Its ease of use, excellent user interface Whether you're managing a small hotel or a large chain it will be ...

Manager

3 months ago

Verified

... There online booking engine is also really helpful for us to take website booking. This feature allows guests to book rooms directly from the hotel's website, reducing dependency on third-party ...

Reservation manager

3 months ago

Verified

... The support is good and Headlee has all the queries and resolves it. the user interface, user interaction , and easy to use. ...

Reservation manager

3 months ago

Verified

... The support is good and Headlee has all the queries and resolves it. the user interface, user interaction , and easy to use. ...

Manager

3 months ago

Verified

... The chat support is excellent but email response needs to be quicker. There is always a scope of improvement which your team does perfectly with the release of SP ...

Assistant front office Manager

3 months ago

Verified

... Easy to use and have support 24 hrs ...

General Manager

3 months ago

Verified

... The customer service is exceptional. I felt well-supported throughout the entire process, we really appreciate your patience Thank you so much! ...

General Manager

3 months ago

Verified

... The customer service is exceptional. I felt well-supported throughout the entire process, we really appreciate your patience Thank you so much! ...

General Manager

3 months ago

Verified

... The customer service is exceptional. I felt well-supported throughout the entire process, we really appreciate your patience Thank you so much! ...

Owner

3 months ago

Verified

... Easy to use with 24 hour customers support. ...

Owner

3 months ago

Verified

... It's one of the most easy software I ever use. It can do almost anything about hotel front desk. I'm very happy. ...

Owner

3 months ago

Verified

... Easy to use with 24 hour customers support. ...

Manager

3 months ago

Verified

... Nice product user-friendly. well-designed. easy-to-use. Support team is very helpful especially Ms. Yogeshwari and Mr. Jhon. I am having a good experience in using this software. ...

Reservation

3 months ago

Verified

... Love the simplicity of the booking engine, channel manager report, room assignments, managing the reservations and checkin. Easy to control your rate distribution and review daily and monthly revenue. ...

HR/IT

2 months ago

Verified

... Since eZee Absolute is cloud-based, a stable internet connection is essential. If the internet is slow or down, it can hinder access to the system, affecting hotel operations. ...

HR/IT

2 months ago

Verified

... Since eZee Absolute is cloud-based, a stable internet connection is essential. If the internet is slow or down, it can hinder access to the system, affecting hotel operations. ...

HR/IT

2 months ago

Verified

... Since eZee Absolute is cloud-based, a stable internet connection is essential. If the internet is slow or down, it can hinder access to the system, affecting hotel operations. ...

Front office manager

2 months ago

Verified

... As per my need and required operation all the necessary feature are already there. If any update comes always welcome. ...

Front office manager

2 months ago

Verified

... As per my need and required operation all the necessary feature are already there. If any update comes always welcome. ...

manager

2 months ago

Verified

... While eZee Absolute supports a wide range of integrations, setting up these integrations with third-party systems such as OTAs or POS systems might require technical expertise or support, which could ...

Sales Manager

2 months ago

Verified

... In addition to the amazing job done in coding, the examples, the manual, including suggestions for handling situations not supported within the library shows the high quality of the work done ...

CEO

2 months ago

Verified

... All the services generally, but the support team is the best. Always eager to help and provide training for the staff. ...

Front Office Manager

2 months ago

Verified

... It's easy to use software, operational work is so easy. The best benefit is that we can use it anywhere. Overall, this program is well-crafted and I am extremely pleased with it. The constant ...

Front Office Manager

2 months ago

Verified

... It's easy to use software, operational work is so easy. The best benefit is that we can use it anywhere. Overall, this program is well-crafted and I am extremely pleased with it. The constant ...

General Manager

2 months ago

Verified

... Nothing much all good, but if hotel can get any Business development Manager number so we can contact directly. ...

General Manager

2 months ago

Verified

... Entire software is very smooth easy to understand & back hand support is very good, we can manage the system as per convince. ...

General Manager

2 months ago

Verified

... Entire software is very smooth easy to understand & back hand support is very good, we can manage the system as per convince. ...

Manager

2 months ago

Verified

... Channel manager is very easy to control the ARI across all the OTA and Critique helps us to manager the reviews. ...

Front office

2 months ago

Verified

... The way the call support person had assisted me was really very was polite had stick to the concern. all good. ...

Front office

2 months ago

Verified

... The way the call support person had assisted me was really very was polite had stick to the concern. all good. ...

Owner

1 months ago

Verified

... Everything was good. Chamoudi was helpful. Sales team was great in offering the best prices. Thank you for all the help. ...

Head Reservations

1 months ago

Verified

... The team is very supportive and knowledgeable. Always available to assist with live time support. The software overall is very user friendly. ...

Head Reservations

1 months ago

Verified

... Nothing at all we are very happy with the services and the support the team provides. Keep up the goo work. ...

Director

1 months ago

Verified

... Everything works so well. So I dont know what else the can be improved. I dont need to wait for tool long to get the answer ...

Director

1 months ago

Verified

... Very Responsive and Well Knowledge ...

Director

1 months ago

Verified

... Everything works so well. So I dont know what else the can be improved. I dont need to wait for tool long to get the answer ...

Operations Manager

1 months ago

Verified

... All the features in the software are good and well-functioning, with not much to improve. However, it would be better to have some customization in the reports so that all the details are available ...

general manager

1 months ago

Verified

... I really appreciate your help.I wanted to express my gratitude for your help and support today.” “Your support means the world to me!” “I appreciate the way you supported me. ...

Manager

1 months ago

Verified

... Good Team support and immedate response from Ezee Team. ...

Assistant Manager

1 months ago

Verified

... eZee Absolute software is designed to be highly user-friendly, making it easy for users to navigate and manage their hotel operations efficiently. It comes with exceptional customer support, ensuring that users receive prompt assistance whenever needed. The software is also affordably priced, making it accessible to businesses of various sizes without compromising on quality or features. Additionally, it offers a smooth onboarding experience, with a well ...

Corporate General Manager

1 months ago

Verified

... Immediate attention to problem and quick resolution to the issues raised. Most replies are resolved within hours. We are also appreciative on their effort to improve services. ...

Corporate General Manager

1 months ago

Verified

... Immediate attention to problem and quick resolution to the issues raised. Most replies are resolved within hours. We are also appreciative on their effort to improve services. ...

Corporate General Manager

1 months ago

Verified

... Immediate attention to problem and quick resolution to the issues raised. Most replies are resolved within hours. We are also appreciative on their effort to improve services. ...

OPERATIONS MANAGER

1 months ago

Verified

... .eZee Centrix Channel Manager is user-friendly and straightforward to operate. The support team is highly responsive and available 24/7, ensuring prompt assistance. The software also includes ...

OPERATIONS MANAGER

1 months ago

Verified

... .eZee Centrix Channel Manager is user-friendly and straightforward to operate. The support team is highly responsive and available 24/7, ensuring prompt assistance. The software also includes ...

Director

1 months ago

Verified

... Chamodi has been brilliant in support and impressive so far! ...

Director

1 months ago

Verified

... Super support and very efficient in responding to queries and taking action. Good onboarding experience so far, has been very helpful in linking up the OTA. ...

Director

1 months ago

Verified

... Super support and very efficient in responding to queries and taking action. Good onboarding experience so far, has been very helpful in linking up the OTA. ...

Director

1 months ago

Verified

... Chamodi has been brilliant in support and impressive so far! ...

Front Office Manager

1 months ago

Verified

... 24*7 Chat support is always appreciated and call support ...

Front Office Manager

1 months ago

Verified

... 24*7 Chat support is always appreciated and call support ...

Managing Director

1 months ago

Verified

... Good Service ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Services was excellent provided by Ezee Team, Specially Mr. Rajnaryan Dwivedi he always be ready to help you. Software have all the functions. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Managing Director

1 months ago

Verified

... Service support team not answer the call at the Evening and Night Time. also the if we sent any mail to team of eZee ticket I'd js not received. ...

Director of Revenue

1 months ago

Verified

... Here’s a positive review you can use as inspiration: We’ve been using eZee Solutions for managing our property operations, and the experience has been nothing short of excellent. Their property management software is user-friendly, efficient, and packed with features that simplify day-to-day tasks. The interface is intuitive, making it easy for our team to handle bookings, payments, and guest communications seamlessly. The support team deserves a special mention to Mr. Rajnaryan Dviwedi they are responsive, knowledgeable, and always ready to assist. Any issues we’ve encountered were resolve ...

Director of Revenue

1 months ago

Verified

... My disappointment with the level of service provided by the Ezee call support team during the evening and late-night hours (18:00 Hrs to 02:00 Hrs). Despite reaching out several times during this timeframe, I found the following issues: Delayed Response Times: Calls were either not answered promptly or placed on long holds, which is highly inconvenient, especially during peak operational hours for hotels. Unhelpful Assistance: When calls were answered, the representatives seemed unprepared to resolve the issues efficiently. Many times, I was transferred multiple times without receiving a concrete solution. Lack of Knowledge: The support agents lacked in-depth understanding of the software, leading to delays in resolving even basic ...

Director of Revenue

1 months ago

Verified

... My disappointment with the level of service provided by the Ezee call support team during the evening and late-night hours (18:00 Hrs to 02:00 Hrs). Despite reaching out several times during this timeframe, I found the following issues: Delayed Response Times: Calls were either not answered promptly or placed on long holds, which is highly inconvenient, especially during peak operational hours for hotels. Unhelpful Assistance: When calls were answered, the representatives seemed unprepared to resolve the issues efficiently. Many times, I was transferred multiple times without receiving a concrete solution. Lack of Knowledge: The support agents lacked ...

Director of Revenue

1 months ago

Verified

... My disappointment with the level of service provided by the Ezee call support team during the evening and late-night hours (18:00 Hrs to 02:00 Hrs). Despite reaching out several times during this timeframe, I found the following issues: Delayed Response ...

Sales Manger

1 months ago

Verified

... Reducing hold times, particularly in situations requiring urgent assistance, would enable us to receive immediate support when it's most needed. ...

Sales Manger

1 months ago

Verified

... Whenever we reach out to the team, we receive prompt and efficient assistance, with our queries being resolved immediately. A heartfelt thank you to the support team for their unwavering dedication ...

Manager property

1 months ago

Verified

... The deadline for receiving inquiries should be extended again, not just during working hours. Especially on Saturdays and Sundays because many guests come if there is a problem with the long response ...

Manager property

1 months ago

Verified

... We can control Inventory , Pricing and House Keeping Status. make it easier to manage control Property. I hope we can use and need Support if have problem or question. ...

IT Manager

1 months ago

Verified

... Saqib was very skilled and patient to help me migrate the database to our newly ezee server machine. Good Job! ...

IT Manager

1 months ago

Verified

... Saqib was very skilled and patient to help me migrate the database to our newly ezee server machine. Good Job! ...

Operation Manager

1 months ago

Verified

... Very prompt and quick solving and service ...

Operation Manager

1 months ago

Verified

... I have been using eZee from quite a few years, and the service and quick solving helps us a lot. Mostly one person from the team Named - Sachin Kumbhar has been excellent and help us each and ...