eZee FrontDesk

4.7 (573 REVIEWS)

HTR Score icon
HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

eZee FrontDesk

4.8 (573 REVIEWS)

Ranked 4 (out of 324) in Property Management Systems

eZee FrontDesk: Fast & Simple All-in-One On-Premise Hotel PMS

More than 50% of Yanolja Cloud Solution (formerly eZee)’s reviews come from India.

Bell avatar Bell - AI powered product analyst

I analyzed all of Yanolja Cloud Solution (formerly eZee)’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like eZee for its comprehensive cloud-based PMS and channel manager solution that streamlines operations without compromising on user-friendliness. Real-time OTA synchronization minimizes double bookings, while seamless integrations with third-party tools and its robust reporting capabilities enhance strategic decision-making. Its affordability allows for optimal resource management, driving revenue incrementally. Although users appreciate the system's efficiency, the mobile app and reporting tools require enhancements for higher functional depth.

What Types of Hotels Yanolja Cloud Solution (formerly eZee) is Popular For

Size

133 | X-Small (1-9 room)

323 | Small (10-24 room)

426 | Mid-Sized (25-74 room)

106 | Large (75-199 room)

39 | X-Large (200+ room)

Country

640 | India

39 | Sri Lanka

31 | Thailand

31 | Philippines

30 | Malaysia

27 | United States of America

26 | Indonesia

25 | Maldives

8 | Kenya

7 | Nepal

7 | Canada

6 | Oman

6 | Cambodia

6 | Mexico

5 | Nigeria

5 | Uganda

5 | Morocco

4 | Belize

4 | United Arab Emirates

4 | Laos

4 | United Kingdom

4 | South Africa

3 | France

3 | Tanzania

3 | Spain

3 | Pakistan

3 | Italy

3 | Vietnam

2 | Egypt

2 | Germany

2 | Bhutan

2 | Australia

2 | Lesotho

2 | Saudi Arabia

2 | Singapore

2 | Brazil

2 | Costa Rica

2 | Croatia

2 | Ghana

2 | Kuwait

1 | Poland

1 | Benin

1 | Taiwan

1 | Peru

1 | Cameroon

1 | Puerto Rico

1 | Albania

1 | Guatemala

1 | Czech Republic

1 | Iran

1 | Bolivia

1 | Brunei Darussalam

1 | Sao Tome and Principe

1 | Switzerland

1 | Sierra Leone

1 | Dominican Republic

1 | Jordan

1 | Portugal

1 | China

1 | Armenia

1 | Senegal

1 | Ecuador

1 | Korea, South

1 | Zimbabwe

1 | Bangladesh

1 | Iceland

1 | Georgia

1 | Israel

Type

496 | Luxury Hotels

394 | Resorts

345 | Boutiques

300 | Bed & Breakfast & Inns

252 | Limited Service & Budget Hotels

223 | Airport/Conference Hotels

204 | City Center Hotels

180 | Branded Hotels

131 | Hostels

64 | Extended Stay & Serviced Apartments

49 | Vacation Rentals & Villas

19 | RV Parks & Campgrounds

15 | Motels

6 | Casinos

Region

852 | Asia Pacific

40 | North America

40 | Africa

23 | Europe

23 | Middle East

8 | South America

6 | Central America

2 | Oceania

Category

640 | Channel Managers

573 | Property Management Systems

474 | Hotel Management Software

355 | Booking Engine

41 | Revenue Management Systems

What is Yanolja Cloud Solution (formerly eZee)?

Founded in 2005 | Headquarters in Surat (India) | 595 employees
eZee FrontDesk is a robust on-premise hotel management system crafted to streamline and simplify daily hotel operations, making it an invaluable asset for hoteliers. This comprehensive platform covers front desk management, reservations, housekeeping, billing, and reporting within a single system, eliminating the need for constant internet access. Its integration capabilities with third-party tools, real-time OTA synchronization to prevent double bookings, and robust reporting functions all contribute to enhanced operational efficiency. Suitable for hotels, resorts, and lodging businesses, it offers cost-effective resource management and incremental revenue growth.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Yanolja Cloud Solution (formerly eZee) products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Yanolja Cloud Solution (formerly eZee)

FAQs

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eZee FrontDesk Alternatives

Not sure if Yanolja Cloud Solution (formerly eZee) is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

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Yanolja Cloud Solution (formerly eZee) doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Yanolja Cloud Solution (formerly eZee) Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eZee FrontDesk is the #3 most trending product in the Property Management Systems category (out of 324) and the #101 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Yanolja Cloud Solution (formerly eZee)’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Yanolja Cloud Solution (formerly eZee) Pricing

Pricing Available By Request

Yanolja Cloud Solution (formerly eZee) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Yanolja Cloud Solution (formerly eZee) Reviews

Hotelier Rating

Excellent
489
Very Good
54
Average
16
Poor
9
Terrible
5

Property Size

  • X-Small (77)
  • Small (188)
  • Mid-Sized (228)
  • Large (54)
  • X-Large (15)

Country

  • India
    India
    (362)
  • Sri Lanka
    Sri Lanka
    (25)
  • Thailand
    Thailand
    (18)
  • Maldives
    Maldives
    (16)
  • Philippines
    Philippines
    (15)
  • Indonesia
    Indonesia
    (15)
  • United States of America
    United States of America
    (14)
  • Malaysia
    Malaysia
    (11)
  • Canada
    Canada
    (4)
  • Cambodia
    Cambodia
    (4)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • Oman
    Oman
    (3)
  • Morocco
    Morocco
    (3)
  • Nigeria
    Nigeria
    (2)
  • Tanzania
    Tanzania
    (2)
  • Mexico
    Mexico
    (2)
  • Kenya
    Kenya
    (2)
  • France
    France
    (2)
  • Uganda
    Uganda
    (2)
  • Spain
    Spain
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Germany
    Germany
    (2)
  • Brazil
    Brazil
    (2)
  • Laos
    Laos
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Guatemala
    Guatemala
    (1)
  • Portugal
    Portugal
    (1)
  • Nepal
    Nepal
    (1)
  • Bhutan
    Bhutan
    (1)
  • South Africa
    South Africa
    (1)
  • Egypt
    Egypt
    (1)
  • Italy
    Italy
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Kuwait
    Kuwait
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Jordan
    Jordan
    (1)
  • Sao Tome and Principe
    Sao Tome and Principe
    (1)
  • Brunei Darussalam
    Brunei Darussalam
    (1)
  • Bolivia
    Bolivia
    (1)
  • Iran
    Iran
    (1)
  • Albania
    Albania
    (1)
  • Ghana
    Ghana
    (1)
  • Armenia
    Armenia
    (1)
  • Senegal
    Senegal
    (1)
  • Vietnam
    Vietnam
    (1)
  • Ecuador
    Ecuador
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Lesotho
    Lesotho
    (1)
  • Croatia
    Croatia
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Singapore
    Singapore
    (1)
  • Iceland
    Iceland
    (1)
  • Georgia
    Georgia
    (1)

Region

  • North America
    North America
    (20)
  • Europe
    Europe
    (14)
  • Asia Pacific
    Asia Pacific
    (475)
  • Middle East
    Middle East
    (11)
  • South America
    South America
    (7)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (17)
10

Reliable On-Premise PMS with Solid Core Features

Maintenance Manager from 100 to 199 room City Center Hotel in Kuala Lumpur (Malaysia)

Verified
2 days ago
eZee FrontDesk offers a comprehensive reservation and front office module that handles check-ins, check-outs, folios, and group bookings with ease. The system works smoothly even without internet, making it ideal for properties with limited connectivity. Support response time is impressive — most issues are addressed quickly by a knowledgea...
Country Malaysia
Maintenance Manager
Large Hotel
10

This is the most easy and user friendly cloud system that i have ever seen

General Manager from 5 to 9 room Resort in Dhigurah (Maldives)

Verified
2 days ago
Offers a comprehensive solution with a booking engine, channel manager, and property management system (PMS) and POS. One of the best cloud base system.
Country Maldives
General Manager
X-Small Hotel
8

Way of talking is very good, all time available

GM from 10 to 24 room Luxury Hotel in Vrindavan (India)

Verified
2 days ago
It is good software now we are in initial stage have to see more time, it is very user friendly software.
Country India
GM
Small Hotel
10

FOM friendly

Front Office Superior from 25-49 room Luxury Hotel in Marra (India)

Verified
4 days ago
All are the FOM working very smoothly in the absolute and it will take lesser then time to take doing task as compare our last software.
Country India
Front Office Superior
Mid-Sized Hotel
10

Thank you Saqib

restaurant manager from 25-49 room Boutique in Male (Maldives)

Verified
5 days ago
How he response quickly and how he solve my inquiry very fast. thank you so much for your assistance Saqib.
Country Maldives
restaurant manager
Mid-Sized Hotel
10

Reliable and Responsive – Great Experience with eZee Support!

Manager from 25-49 room Hostel in Panjim (India)

Verified
6 days ago
The support team is generally helpful, and I appreciate that they try to resolve issues professionally, even if it sometimes takes a bit of back and forth.
Country India
Manager
Mid-Sized Hotel
10

One of the best part is that its globally accessible

FOM from 100 to 199 room City Center Hotel in Leh (India)

Verified
6 days ago
Almost we are using eZee channel manager from last 2.5 years and we can see that things are managed properly.
Country India
FOM
Large Hotel
10

Easy to use and support is good

Receptionist from 10 to 24 room Bed & Breakfast & Inn in Dwarka (India)

Verified
6 days ago
I like the easy to use, drag and drop software. I also appreciate the themes as well as the clean overall look of the portfolio website. The shop feature has much to be desired.
Country India
Receptionist
Small Hotel
10

Excellent PMS support & seamless integration for my Resort

Owner from 5 to 9 room Hostel in Kodaikanal (India)

Verified
9 days ago
I am truly impressed with the professionalism and support provided by the PMS service team. From the very beginning, they guided me with great patience and clarity, especially during the PMS system training. They made sure everything—from the booking engine setup to daily operations—was easy to understand and implement for my team. Their cu...
Country India
Owner
X-Small Hotel
9

User friendly PMS

Director from 50-74 room Boutique in San Jose (United States of America)

Verified
11 days ago
The PMS system is user friendly and it is ready to use. The integration team had done a great job and ready to assist during all time.
Country United States of America
Director
Mid-Sized Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 58

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

There are only a handful of companies in the accomodation industry that can offer such a vast array of interconnected products as eZee. Their suite work wonders, be it for independent properties as well as large chains. As standalone products, I've tried them all, and recommended to dozens of hotels in Spain and LatAm markets.

Question:

What differentiates this product or service from the competition?

Answer:

There are many interesting suites in the market, but none of those can compete in terms of prices, flexibility and support with eZee's. AS BI specialists, we were interested in the reporting section of eZee products: the sheer amount and complexity of their reports has no equal in the industry.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Go ahead! They consistenly improve their product, and customer satisfaction is paramount for this company. Besides, commercially they are much more flexible than the usual big players, and rates are more than reasonable.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Marcello Bresin CEO @ BIFLIX
RecommendationAvatar
Tarun Goyal Founder and CEO @ Simplotel
RecommendationAvatar
Marcello Bresin CEO @ BIFLIX
RecommendationAvatar
Tarun Goyal Founder and CEO @ Simplotel
Are you a consultant or vendor that recommends Yanolja Cloud Solution (formerly eZee)? Leave a recommendation

Yanolja Cloud Solution (formerly eZee) Integrations

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Company Functionality
SiteMinder
SiteMinder

92% recommended by 2303 hotels

Channel Managers
Lighthouse
Lighthouse

95% recommended by 1359 hotels

Rate Shopping
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Asksuite
Asksuite

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Hotel Chatbots
Oracle Hospitality
Oracle Hospitality

92% recommended by 596 hotels

Property Management Systems
Mews
Mews

91% recommended by 583 hotels

Property Management Systems
RateGain

This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet.

RateGain

94% recommended by 580 hotels

Hotel Chatbots
Duve

This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet.

Duve

96% recommended by 519 hotels

Contactless Check-in
Profitroom

This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet.

Profitroom

94% recommended by 509 hotels

Hotel CRM & Email Marketing
+4 more
Oaky
Oaky

97% recommended by 399 hotels

Upselling Software
The Hotels Network

This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet.

The Hotels Network

95% recommended by 315 hotels

Direct Booking Tools

Support

Unverified

Yanolja Cloud Solution (formerly eZee) has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
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2025

Learn more about the GCSC Certification

Request a Quote

Response Time

Slow

Recommended

95%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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