eZee FrontDesk

4.7 (387 REVIEWS)

HT Score

91 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Work For Yanolja Cloud Solution (formerly eZee)? Claim Profile

Write a review

eZee FrontDesk

Name: eZee FrontDesk
Rating: 4.7 (387 reviews)

4.7 (387 REVIEWS)

Ranked 6 (out of 317) in Property Management Systems

Fast and Simple All-in-One On-Premise Hotel Management System

95% recommended by 672 hotels

More than 50% of Yanolja Cloud Solution (formerly eZee)’s reviews come from India.

Features

Accounting & Finance

4/5 features

Direct billing

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
Automated night audit

Marketing & Ecommerce

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine

Eliminate the need for a separate booking engine vendor and serve live inventory from your PMS right into your booking engine.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Administration & Configuration

4/5 features

Centralized user & role management
Multi-lingual
Cloud based
On premise

Customer Management

4/5 features

Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Front Office

4/5 features

Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Groups Management

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Guest Experience

4/5 features

Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service,.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
ID Scanning & Registration Pre-fill

Scan IDs to automatically pre-fill guest information
Lobby Kiosk

Give guests the choice to check themselves in as part of a contact-free experience. Typical features include: digital registration cards, passport scanner, integrated payment terminals, door lock integrations and streamlined self-check-out.

Housekeeping

4/5 features

Housekeeping module
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Payments

4/5 features

Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing
Direct billing

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.
Multi-currency
Payment processing
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Reservations Management

4/5 features

RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Revenue Management

4/5 features

RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Taxes & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Support & Training

4/5 features

Online 24/7 support

Food & Beverage

4/5 features

EPoS

Spa

4/5 features

Spa & Wellness Module

Yanolja Cloud Solution (formerly eZee) Reviews Summary

4.7

Excellent

387 reviews

Ease of Use

4.8/5

Customer Support

4.8/5

ROI

4.6/5

Implementation

4.7/5

Recommended for

439

Channel Managers Ranked #4 out of 111

387

Property Management Systems Ranked #6 out of 317

364

Hotel Management Software Ranked #4 out of 71

254

Booking Engine Ranked #3 out of 140

Revenue Management Systems Ranked #24 out of 65

Compare Yanolja Cloud Solution (formerly eZee) to Top Alternatives

Compare

Mews

Property Management Systems

4.6 (645 REVIEWS)

The complete cloud hospitality platform

Compare

Cloudbeds

Property Management Systems

4.6 (1120 REVIEWS)

Powerful. Intuitive. Unified. One platform to run your property.

Compare

Oracle Hospitality

Property Management Systems

4.6 (641 REVIEWS)

OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation

View top Yanolja Cloud Solution (formerly eZee) alternatives

Want to find out if Yanolja Cloud Solution (formerly eZee) is the best fit for your hotel?

Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.

` Take the quiz `

Popularity by Segment

Size

69 | X-Small (1-9 room)

214 | Small (10-24 room)

310 | Medium (25-74 room)

80 | Large (75-199 room)

37 | X-Large (200+ room)

Country

482 | India

23 | Thailand

22 | Malaysia

18 | Sri Lanka

18 | Philippines

17 | Indonesia

17 | Maldives

11 | United States of America

5 | Mexico

5 | Oman

4 | Nepal

3 | United Kingdom

3 | Cambodia

3 | United Arab Emirates

3 | Uganda

2 | Kenya

2 | Lesotho

2 | Italy

2 | Nigeria

2 | Laos

2 | Ghana

2 | France

2 | Brazil

2 | Canada

2 | Morocco

2 | Croatia

2 | Singapore

2 | Belize

2 | Vietnam

2 | Australia

1 | Spain

1 | Taiwan

1 | Benin

1 | Pakistan

1 | Guatemala

1 | Germany

1 | Bolivia

1 | Aruba

1 | Iran

1 | Switzerland

1 | Albania

1 | China

1 | Sierra Leone

1 | Armenia

1 | Senegal

1 | Ecuador

1 | South Africa

1 | Korea, South

1 | Zimbabwe

1 | Bangladesh

1 | Costa Rica

1 | Saudi Arabia

1 | Iceland

1 | Georgia

1 | Israel

Type

348 | Luxury Hotels

267 | Resorts

240 | Boutiques

211 | Bed & Breakfast & Inns

178 | Limited Service & Budget Hotels

165 | Airport/Conference Hotels

149 | City Center Hotels

125 | Branded Hotels

82 | Hostels

49 | Extended Stay & Serviced Apartments

37 | Vacation Rentals & Villas

19 | RV Parks & Campgrounds

4 | Casinos

3 | Motels

Region

615 | Asia Pacific

18 | North America

18 | Africa

14 | Europe

13 | Middle East

6 | South America

3 | Central America

2 | Oceania

Yanolja Cloud Solution (formerly eZee) Integrations

Company	Functionality
SiteMinder 92% recommended by 2274 hotels	Channel Managers
Asksuite 98% recommended by 677 hotels	Hotel Chatbots
This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet. RateGain 94% recommended by 583 hotels	Hotel Chatbots
Oracle Hospitality 91% recommended by 575 hotels	Property Management Systems
Mews 91% recommended by 566 hotels	Property Management Systems
This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet. Duve 96% recommended by 543 hotels	Contactless Check-in
This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet. Profitroom 95% recommended by 508 hotels	Hotel CRM & Email Marketing +4 more
Oaky 97% recommended by 400 hotels	Upselling Software
This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet. TrustYou 89% recommended by 369 hotels	Guest Surveys & Feedback
This integration hasn’t been verified by Yanolja Cloud Solution (formerly eZee) yet. The Hotels Network 95% recommended by 316 hotels	Direct Booking Tools

Browse all integrations (30)

Support

Unverified

Yanolja Cloud Solution (formerly eZee) has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Slow

Recommended

95%

Preferred Time

Morning Afternoon Evening

Preferred Date

Select date

Tomorrow (Monday)

December 17 (Tuesday)

December 18 (Wednesday)

December 19 (Thursday)

December 20 (Friday)

December 23 (Monday)

Not sure yet

Download the Free Guide

First Name

Last Name

Job Title Work Email Hotel (or Hotel Group)

Which best describes you?

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .

Download the Free Guide

First Name

Last Name

Job Title Work Email Hotel (or Hotel Group)

Which best describes you?

Your guide was sent!

Your guide was successfully sent to .

eZee FrontDesk

What is Yanolja Cloud Solution (formerly eZee)?

Direct billing

RevPaR & ADR Reports

Multi-currency

Transactional Emails (booking, folios, etc)

Automated night audit

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Gift Vouchers

Channel Manager

Booking Engine

Transactional Emails (booking, folios, etc)

Centralized user & role management

Multi-lingual

Cloud based

On premise

Guest Communication (SMS Messaging)

Guest profiles

Centralized Messaging

Transactional Emails (booking, folios, etc)

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Automated night audit

Calendar view

Multi-lingual

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

ID Scanning & Registration Pre-fill

Lobby Kiosk

Housekeeping module

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Integrated Payment Terminal & Card Reader

Direct billing

Multi-currency

Payment processing

Payment Requests

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Rules Based Room Assignments

Transactional Emails (booking, folios, etc)

RevPaR & ADR Reports

Custom rates

Ancillary revenue tracking

Revenue management module

Base Pricing

PCI Compliant

GDPR Compliant

SOC2 Complaint

Tax Configuration

Online 24/7 support

EPoS

Spa & Wellness Module