The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 816 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and customer support — especially for brand properties (3.0/5) , with exclusive features like On premise.
Zavia ERP shines , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 816 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $300/mo |
| Verified Reviews | 816 | 0 |
After analyzing 816 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while Zavia ERP users highlight . Click any theme to see what reviewers say.
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Ease of use and user-friendly interface
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Reliability and efficiency improvements
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Integration and real-time synchronization
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POS system performance
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Reporting and analytics enhancements
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Advanced features request
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Mobile application performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 492 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | — |
| Large (75-199 rooms) ▾ | #10 14 reviews | — |
| X-Large (200+ rooms) | #37 1 reviews | — |
By Property Type
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| Boutique ▾ | #3 264 reviews | — |
| Luxury ▾ | #2 416 reviews | — |
| Branded / Chain ▾ | #5 131 reviews | — |
| Extended Stay ▾ | #5 41 reviews | — |
By Region
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| North America ▾ | #16 45 reviews | — |
| Europe ▾ | #26 16 reviews | — |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
Choosing between Yanolja Property Management System and Zavia ERP hinges on your hotel’s operational needs and growth ambitions. Yanolja Cloud Solution offers a comprehensive, cloud-based platform with high user ratings and recent reviews, while Zavia ERP presents a feature-rich, on-premise system developed specifically for small to mid-sized hotels in Latin America. Both aim to streamline management, but their approaches and regional focuses differ significantly. Which aligns best with your hotel’s goals?
Yanolja Cloud Solution excels in ease of use, with a 4.77/5 rating and 662 recent reviews, highlighting a user-friendly interface, quick staff onboarding, and seamless integrations with over 157 partners. Zavia ERP, however, has no recent reviews and a 0/5 rating, making it difficult to assess its current performance or user satisfaction.
Yanolja’s recent reviews praise its reliable operation, real-time updates, and dedicated support teams, emphasizing its suitability for hotels seeking operational efficiency. Zavia ERP’s lack of recent feedback leaves its effectiveness, usability, and support quality unverified, suggesting it might be less reliable or less adopted recently.
Given the more extensive and recent review data favoring Yanolja, it’s clear that the cloud solution is a more proven choice for hoteliers looking for a trusted, well-supported system. Are you prepared to rely on current user feedback and a proven track record?
If your hotel prioritizes a highly rated, easy-to-learn platform with proven reliability, go with Yanolja Cloud Solution. Its extensive reviews, high NPS (9.54/5), and strong ratings across ease of use, support, and value make it ideal for properties that need quick adoption and dependable performance.
Conversely, if your hotel is smaller, tech-savvy, and operating primarily in Latin America with a focus on localized support, Zavia ERP might appeal—despite the lack of recent reviews. Its rich feature set, including multi-currency support, website management, and real-time integrations with over 40 agencies, targets hotels eager for control and growth, especially in Mexico and Latin America.
In summary, for most hotels, especially those seeking proven success and ongoing support, Yanolja’s recent, high-volume reviews make it the clearer choice. Zavia’s features may suit niche, regional needs but lack recent validation.
Yanolja’s ease of use rating stands at 4.77/5, backed by 662 recent reviews praising its intuitive interface and quick staff onboarding. Customers highlight how the platform simplifies daily operations, with some noting the need for faster mobile performance but overall commendation for its user-friendliness.
Zavia ERP, with no recent reviews, offers a complex feature set, which might translate to a steeper learning curve if it is maintained or updated. Without current user feedback, assessing its ease of use is impossible, but generally, on-premise systems require more technical knowledge and setup.
Edge: Yanolja Cloud Solution.
Yanolja offers a single, on-premise feature, which is its deployment model, while Zavia ERP provides 51 features, covering reservations, multi-agency sync, website management, payments, and business intelligence. Zavia’s extensive feature list includes multi-currency support, automated night audits, guest messaging, and integrated payment processing—features absent in Yanolja.
Yanolja’s core strength lies in its seamless integration and operation stability, not feature diversity. Zavia’s broad feature set caters to hotels needing detailed control over reservations, rates, and online presence, especially in Latin America.
Edge: Zavia ERP.
Yanolja’s support ratings are outstanding at 4.79/5, with recent reviews describing a dedicated support team, smooth onboarding, and prompt assistance. Customers frequently mention how support staff help with setup, training, and troubleshooting, contributing to high satisfaction and loyalty.
Zavia ERP, with no recent reviews or support ratings, cannot be fairly evaluated. Given its regional focus and small team size, support quality may vary, and the absence of recent feedback raises questions about current customer service standards.
Edge: Yanolja Cloud Solution.
Yanolja boasts 157 verified integrations with partners like Profitroom, SiteMinder, Stripe, and QuickBooks, covering channel management, payment processing, and accounting. Zavia ERP supports only five verified integrations, including popular platforms like Stripe, but falls short of Yanolja’s extensive ecosystem.
Most hotels benefit from broader integrations to streamline operations and connect with online distribution channels. Yanolja’s large partner network offers more flexibility and fewer manual tasks.
Edge: Yanolja Cloud Solution.
Yanolja’s 4.25/5 overall rating, based on 662 recent reviews, reflects broad satisfaction across diverse hotel types, especially in North America, Europe, and Asia Pacific. Hoteliers praise its usability, support, and operational reliability.
Zavia ERP’s ratings are unavailable, and with no recent reviews, user sentiment cannot be gauged. This absence suggests lower confidence in its current performance or limited recent adoption.
Therefore, Yanolja is the more highly-rated and trusted option among hoteliers.
Edge: Yanolja Cloud Solution.
Yanolja Cloud Solution costs $100 per month, with no free tier or trial, offering predictable, straightforward pricing. Zavia ERP charges $300 per month, also without a free trial, reflecting its more extensive feature set and regional focus.
Both are subscription-based, but Yanolja’s lower price point makes it more accessible to most hotels, especially given its proven performance.
Not ideal if your team needs extensive customization or advanced analytics beyond operational reports.
Not ideal if you require recent reviews, extensive third-party integrations, or are outside Latin America.
Yanolja’s cloud-based platform provides a proven, highly-rated solution with strong support, broad integrations, and a focus on operational ease. Its recent reviews and high satisfaction score make it the safe choice for most hotels worldwide seeking stability and user-friendliness.
Zavia ERP offers a wide feature set tailored to regional Latin American markets, emphasizing control and online sales, but its lack of recent feedback and limited integrations make it less suitable for hotels outside that niche.
For most hoteliers, especially those in North America, Europe, or Asia, Yanolja’s platform is the recommended option. If your hotel operates in Latin America and you need a regional, feature-rich system, Zavia ERP might be worth considering—but proceed with caution due to the limited recent data.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $300/mo |
According to HTR's product database, Yanolja Property Management System and Zavia ERP share 0 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Centralized user & role management | ||
| Direct billing | ||
| Multi-currency | ||
| On premise | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 40 more features differ between these products.
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and Zavia ERP share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while Zavia ERP offers 5. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. Zavia ERP: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and Zavia ERP has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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