The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 50 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Faundit shines in ease of use and customer support , with exclusive features like Guest requests and Mobile Access.
TotalVue™ by Unimac shines .
Side-by-side ratings based on 50 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 50 | 0 |
After analyzing 50 verified reviews, Faundit users most value its ease of use, guest experience, time-saving automation, while TotalVue™ by Unimac users highlight . Click any theme to see what reviewers say.
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TotalVue™ by Unimac
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Ease of Use
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Guest Experience
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Time-Saving Automation
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Courier and Shipping Preferences
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Inventory and Case Management
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Mobile App Improvements
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Cost for Customers
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How each product ranks among Housekeeping Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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TotalVue™ by Unimac
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| Small (10-24 rooms) | #14 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #9 26 reviews | — |
| Large (75-199 rooms) ▾ | #7 11 reviews | — |
| X-Large (200+ rooms) | #9 3 reviews | — |
By Property Type
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TotalVue™ by Unimac
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| Boutique ▾ | #8 17 reviews | — |
| Luxury ▾ | #7 22 reviews | — |
| Branded / Chain ▾ | #9 17 reviews | — |
| Extended Stay ▾ | #10 6 reviews | — |
By Region
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TotalVue™ by Unimac
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| North America | #19 1 reviews | — |
| Europe ▾ | #5 42 reviews | — |
When evaluating housekeeper software, your primary concern is streamlining operations to improve guest satisfaction and reduce staff workload. Faundit by Faundit and TotalVue™ by Unimac both aim to serve this purpose but approach it very differently. Faundit specializes in managing lost and found logistics for hotels, while TotalVue™ focuses on laundry performance monitoring. Which product aligns more closely with your hotel’s operational priorities?
Faundit offers a tailored solution for property-wide lost & found management, with a suite of features designed to automate and simplify guest interactions. TotalVue™, in contrast, provides detailed laundry operation insights, primarily for hotel laundry facilities. Are you looking to optimize guest property recovery or laundry efficiency? That choice will shape your decision.
Faundit excels in delivering a dedicated platform for managing lost and found items, automating guest notifications, and processing shipping logistics. It’s built to handle guest requests directly, integrating with hotel PMS systems, and offers multi-language support for global properties. Its recent reviews praise its user-friendliness, with a 4.96/5 ease of use score from 47 reviews—hotels appreciate how quickly staff can adopt it.
TotalVue™, by comparison, is a specialized laundry monitoring platform designed to give managers real-time insights into laundry equipment performance across multiple locations. It isn’t a guest-facing or property-wide solution but instead offers detailed operational data. Its lack of recent reviews and zero ratings indicate limited adoption and less confidence in its current effectiveness.
The core divergence is clear: Faundit’s strength lies in guest-facing lost property management, while TotalVue™ is a backend tool for laundry efficiency. Which problem are you aiming to solve: guest property recovery or laundry operations?
Edge: Faundit.
If your hotel needs a solution to handle lost & found management, automate guest notifications, and ease property staff's workload, Faundit is the clear choice. Its over 600 hotel clients worldwide, recent positive reviews, and high recommendation score (98%) underscore its relevance to property operations.
Alternatively, if your primary concern is monitoring laundry equipment to reduce utility costs and improve efficiency, TotalVue™ might seem appealing, but its current lack of reviews and regional presence make it a risky investment. As a hotelier focused on guest service, Faundit’s dedicated features and proven track record make it the better fit.
In summary, choose Faundit if you want a specialized, highly-rated lost & found system with active support and integrations. Opt for TotalVue™ only if laundry operations are your bottleneck and you're prepared for an unreviewed product with no recent customer feedback.
Edge: Faundit.
Faundit’s user ratings reflect a remarkable 4.96/5 ease of use, backed by 47 recent reviews. Hotels consistently praise how intuitive and straightforward it is for staff and guests alike, highlighting quick onboarding and minimal training time. Support for mobile access further enhances operational speed, with many reviewers noting faster lost property handling thanks to smartphone compatibility.
TotalVue™ by Unimac, however, has no available reviews or ratings, making it impossible to assess its ease of use. Its focus on laundry equipment monitoring suggests a more technical interface, likely requiring staff training and ongoing support, but without direct feedback, the usability remains uncertain.
Edge: Faundit.
Faundit offers a suite of nine unique features: request management, lost & found, branded confirmations, package tracking, automated notifications, guest requests, mobile access, multi-language UI, and logistics management. These features directly support hotel staff in automating lost property processes and improving guest experience.
TotalVue™ provides a comprehensive laundry monitoring system that tracks performance indicators, generates reports, and allows remote management. It has no unique features listed beyond equipment monitoring, with a focus on operational analytics. The absence of detailed feature counts and customer reviews makes it difficult to compare head-to-head confidently.
Based on available data, Faundit clearly provides more specialized and proven features for hotel operations.
Edge: Faundit.
Faundit’s support ratings are outstanding, with a 4.94/5 score from 47 reviews and recent feedback praising its quick response and helpful onboarding. Guests and staff appreciate the solution-driven cooperation and friendly team, which many consider essential for smooth implementation.
TotalVue™ offers no reviews, support ratings, or customer feedback, leaving its support quality unverified. Given the critical nature of lost & found management and the reliance on ongoing support, Faundit’s proven high support score is a decisive advantage.
Edge: Faundit.
Faundit integrates with six verified partners, including hotelkit, Mews, Oracle Hospitality, Rentlio, apaleo GmbH, and Stayntouch. These integrations ensure it can fit into a variety of hotel tech stacks, providing automation and data sharing across systems.
TotalVue™ by Unimac has no listed integrations, limiting its appeal for hotels seeking a connected, streamlined operation. Its lack of integration options suggests it functions as a standalone system, which could hinder adoption in hotels with existing management suites.
Edge: Faundit.
Faundit’s reviews are recent, with 14 in the past six months, and a strong overall rating of 5/5. Hotels across segments, especially luxury and branded hotels, rate Faundit highly for its ease of use, support, and automation—many reviewers highlight how it has transformed their lost & found processes.
TotalVue™ has no reviews or ratings available, making it impossible to gauge hotel sentiment. Its lack of recent feedback and user ratings strongly favors Faundit as the more trusted solution.
Edge: Faundit.
Faundit charges a $100 monthly base price with no freemium, implementation fees, or additional charges, making it straightforward to budget. Its transparent pricing and proven ROI through time savings and operational efficiency make it accessible for hotels of various sizes.
TotalVue™ does not publicly list pricing, and with no reviews or customers, its cost structure remains unclear. The absence of disclosed pricing likely indicates a more complex or customized quote process, which could impact budget planning.
Edge: Faundit.
Not ideal if:
Not ideal if:
Faundit is a dedicated, highly-rated platform for managing lost & found logistics in hotels, with recent reviews, extensive integrations, and strong support. It directly addresses guest satisfaction and operational efficiency in property recovery, making it an essential tool for properties aiming to reduce workload and improve guest experiences.
TotalVue™ by Unimac, in contrast, is a laundry monitoring system that lacks recent feedback, reviews, and clear regional presence. Its utility appears confined to laundry facilities and less relevant for hotel-wide operational improvements concerning guest property issues.
If your hotel needs a proven, user-friendly solution to manage guest belongings, Faundit is the clear choice. Choose TotalVue™ only if laundry performance monitoring is your top priority and you’re comfortable with an untested product.
In most cases, Faundit’s current market presence and recent positive reviews make it the safer, more effective investment for hoteliers seeking to enhance guest service and operational efficiency.
Housekeeping Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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TotalVue™ by Unimac
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| Starting Price | From $100/mo | — |
According to HTR's product database, Faundit and TotalVue™ by Unimac share 0 features. Here are the key differences — features one has that the other lacks.
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TotalVue™ by Unimac
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| Automated Notifications | ||
| Guest requests | ||
| Hotel branded confirmations & recommendations | ||
| Lost & Found | ||
| Package Management & Tracking | ||
| Request Management |
What hoteliers love
Faundit is consistently highlighted for its user-friendly interface, making it intuitive for staff to navigate and handle lost and found items seamles... Faundit is consistently highlighted for its user-friendly interface, making it intuitive for staff to navigate and handle lost and found items seamlessly. The platform's ease of deployment and daily use is highly appreciated by hotel staff, streamlining their workflow significantly.
Faundit contributes to improved guest experience by allowing guests to manage their lost items online, creating a smoother and more professional inter... Faundit contributes to improved guest experience by allowing guests to manage their lost items online, creating a smoother and more professional interaction with the hotel staff. This capability helps in enhancing customer satisfaction.
The system's ability to save time by centralizing and automating lost and found procedures is a standout point. By eliminating the need for manual pos... The system's ability to save time by centralizing and automating lost and found procedures is a standout point. By eliminating the need for manual post office trips and easing tracking, Faundit frees up staff time for other tasks, contributing to cost efficiency.
Where hoteliers push back
The ability to manage and track lost items, ensuring efficient organization and storage, is remarked upon. Enhancements requested in this area include... The ability to manage and track lost items, ensuring efficient organization and storage, is remarked upon. Enhancements requested in this area include more flexible management tools like archiving completed cases.
There is a desire for a dedicated mobile app that could streamline item registration and management on the move, enhancing efficiency and reducing err... There is a desire for a dedicated mobile app that could streamline item registration and management on the move, enhancing efficiency and reducing errors on the spot.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Faundit and TotalVue™ by Unimac share many core Housekeeping Software features, but each has unique capabilities. Faundit offers 6 verified integration partners, while TotalVue™ by Unimac offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Faundit leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Faundit: No. TotalVue™ by Unimac: No. Neither product currently offers a free tier. Most Housekeeping Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Faundit has an HT Score of 83 and TotalVue™ by Unimac has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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