The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Flyhotel shines .
Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 47 |
After analyzing 47 verified reviews, Flyhotel users most value its , while Infor users highlight ease of use, reporting, integration. Click any theme to see what reviewers say.
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Ease of Use
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Reporting
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Integration
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Housekeeping Module
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Support
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Flyhotel |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #44 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #25 24 reviews |
| Large (75-199 rooms) ▾ | — | #19 9 reviews |
| X-Large (200+ rooms) | — | #24 2 reviews |
By Property Type
| Segment | Flyhotel |
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| Boutique ▾ | — | #28 24 reviews |
| Luxury ▾ | — | #23 26 reviews |
| Branded / Chain ▾ | — | #29 8 reviews |
| Extended Stay ▾ | — | #31 6 reviews |
By Region
| Segment | Flyhotel |
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| North America ▾ | — | #22 20 reviews |
| Europe ▾ | — | #24 17 reviews |
| Asia Pacific | — | #28 1 reviews |
Choosing between Flyhotel by Flyhotel and Infor HMS by Infor depends heavily on your hotel’s needs. Both products aim to streamline hotel operations, but they approach this with vastly different features, support, and market presence. Flyhotel’s lack of recent reviews and zero ratings make it less reliable as a decision-maker today, whereas Infor’s well-established reputation and recent, more positive feedback position it as the more trustworthy choice. So, which system will serve your hotel best?
Your team must evaluate whether you prioritize a highly customizable, feature-rich platform or a simpler, more integrated solution. Flyhotel offers basic management functions without reviews or recent data, while Infor provides a broad suite of features and more recent feedback from active users. Are you ready to dive deeper into each system’s strengths and weaknesses?
Flyhotel and Infor serve different hotel types and operational needs. Flyhotel, with no recent reviews and a 0-star rating, appears to be a very limited and untested option, possibly better suited for very small or experimental operations willing to accept high risk. In contrast, Infor boasts a 4.04/5 overall rating based on 46 recent reviews, indicating solid user satisfaction and ongoing support.
While Flyhotel claims to be a comprehensive PMS, its lack of a measurable user base or recent activity raises doubts about stability and functionality. Conversely, Infor’s extensive feature set—20 unique modules and 113 verified integrations—demonstrates a mature, scalable system. Do you want a proven platform with a strong track record, or are you exploring a lesser-known solution?
If your hotel needs a straightforward, minimal management system and you’re willing to accept a lack of recent user feedback, Flyhotel might seem appealing—especially if cost is a concern. But, with no recent reviews, you risk deploying an untested product that may lack ongoing support or updates.
If your hotel requires a comprehensive, flexible PMS with extensive integrations, automation, and proven support, Infor is the clear choice. Its broad feature set—including housekeeping, guest profiles, revenue management, and online support—makes it suitable for mid-sized to large hotels aiming to optimize operations.
For boutique hotels or independent properties prioritizing ease of use and quick deployment, Infor’s scalable cloud platform offers proven efficiency. Larger chains or hotels seeking advanced revenue tools and detailed reporting will find Infor’s features indispensable. Which profile best fits your hotel’s needs?
Flyhotel’s user interface and onboarding experience are virtually untested, with no recent reviews to gauge ease of use or staff adoption. Its absence from recent customer feedback suggests limited usability data or a lack of ongoing support. This uncertainty could hinder staff adoption and complicate implementation.
Infor, rated 3.88/5 for ease of use from 46 recent reviews, is generally considered intuitive and straightforward. Users highlight its mobile capabilities, quick onboarding, and well-designed housekeeping modules, contributing to smoother staff training and faster deployment. Edge: Infor.
Flyhotel offers no exclusive features or modules, which limits its scope to basic PMS functions. In contrast, Infor provides 20 unique features, including housekeeping, guest CRM, online support, multi-currency, revenue management, automated night audit, and more.
This extensive feature set allows Infor to handle complex operations, automate routine tasks, and customize workflows. Its ability to integrate with over 113 partners further enhances its functionality, making it suitable for hotels with advanced operational needs. Edge: Infor.
Flyhotel’s support is unreviewed, with no recent data to assess responsiveness or quality. Its lack of reviews suggests minimal or no active customer support resources, making it a risky choice for hotels that rely on ongoing assistance.
Infor boasts a 4.04/5 support rating based on recent reviews, with hoteliers praising its prompt and professional help. Support staff guide users through issues effectively, a critical benefit for hotels needing reliable assistance. Edge: Infor.
Flyhotel has zero verified integrations, limiting its ability to connect with other hotel systems or third-party tools. This could restrict operational flexibility and data sharing.
Infor offers 113 verified partners, including major booking platforms like Booking.com, Expedia, and HRS. Its wide-ranging integrations streamline reservations, revenue management, and reporting, giving your team a more connected and efficient workflow. Edge: Infor.
Flyhotel has no recent reviews or ratings, making it impossible to gauge user satisfaction. Its lack of feedback indicates it’s either unused or untested in the current market.
Infor’s recent reviews give it a 4.04/5 overall rating, with specific praise from boutique and independent hotels. Larger and branded properties rated it even higher, averaging 4.18/5, showing broad acceptance among different segments. The recent review activity indicates ongoing user engagement and satisfaction. Edge: Infor.
Flyhotel’s pricing is not publicly available, nor does it offer a free trial, which makes budgeting and decision-making difficult. Its unknown costs could hide additional expenses or lack of value.
Infor’s pricing model is also not explicitly disclosed, but it is typically sold as a subscription-based service with no implementation fees or freemium options. Given its extensive features, expect a higher investment, but with corresponding value. For precise costs, contacting Infor directly is recommended.
Not ideal if:
Not ideal if:
Flyhotel appears untested and unsupported in today’s market, with no recent reviews or feature updates. Its lack of data suggests it’s not suitable for hotels seeking reliable, scalable management software.
Infor offers a robust, well-reviewed platform with extensive features, integrations, and ongoing support, making it a dependable choice for most hotels looking to improve operational efficiency. It’s especially suitable for properties that require automation, customization, and connectivity.
If your hotel values proven performance and modern capabilities, Infor is the clear winner. For those willing to accept risks and minimal features, Flyhotel might be considered—but only with significant caution. Ultimately, Infor’s recent review activity and high ratings make it the safer, more effective investment for your team’s long-term success.
According to HTR's product database, Flyhotel and Infor HMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Flyhotel |
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| Calendar view | ||
| Centralized user & role management | ||
| Direct billing | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.
Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.
Where hoteliers push back
Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Flyhotel and Infor HMS share many core Property Management Systems features, but each has unique capabilities. Flyhotel offers 0 verified integration partners, while Infor HMS offers 113. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Flyhotel: No. Infor HMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Flyhotel has an HT Score of 0 and Infor has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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