freetobook HMS vs. NewBook All-in-1 HMS:
Which Is Right for You?

The Decision

Choosing between freetobook HMS and NewBook All-in-1 HMS hinges on what your hotel needs most. Both products aim to streamline operations and improve guest management but differ significantly in their approach and offerings. Your choice depends on whether you prioritize ease of use, feature depth, or regional support.

freetobook offers a comprehensive set of features tailored for small to medium-sized properties, especially B&Bs and inns. Meanwhile, NewBook emphasizes a cloud-based, all-in-one platform with broad operational tools suited for diverse property types. Which aligns better with your hotel’s operational goals?

Is freetobook or NewBook Better for Hotels?

freetobook is designed for independent hotels and B&Bs looking for an easy-to-use, cost-effective system with a robust booking engine and channel management. It boasts a high user rating, especially in ease of use (4.87/5) and customer support (4.86/5), with 113 recent reviews indicating strong current satisfaction.

In contrast, NewBook’s user support is rated slightly higher (5/5) based on fewer reviews, but it lacks recent feedback, making comparative confidence less certain. It offers a broad suite of tools for revenue and operations, but because of limited recent reviews, the current user sentiment is less clear. Are you prioritizing proven user satisfaction or a platform with more recent feedback?

freetobook’s reviews emphasize its intuitive interface, real-time updates, and excellent support, especially appreciated by small accommodation providers. NewBook’s reviews highlight its ease of use and support in rural Australian settings, but the limited number and recency of reviews mean less current data. Which product’s proven recent user satisfaction matters more to you?

freetobook vs NewBook: Which Should Your Hotel Choose?

If your hotel requires a straightforward, budget-friendly system with strong channel management, go with freetobook. It suits small hotels, inns, and B&Bs that want to manage bookings, communication, and guest experience from one platform without complexity.

If your hotel needs an integrated operational system capable of handling multiple accommodation types, supporting complex management, and integrating with numerous platforms, NewBook is the better fit. It’s ideal for properties like motels and RV parks that want a comprehensive cloud-based management solution.

For small, independent properties seeking simplicity and reliability, choose freetobook. If you operate a larger or more diverse property and prioritize an all-in-one platform with extensive operational tools, pick NewBook.

Is freetobook or NewBook Easier to Use?

freetobook’s interface receives a stellar ease of use rating (4.87/5), with many reviews praising its straightforward design and quick onboarding. Users find its features accessible, even without technical expertise, and appreciate the simplicity of managing bookings and communication.

NewBook scores slightly lower (4.67/5) but still demonstrates high usability, with users citing its intuitive cloud platform and easy support. However, some mention onboarding could be clearer, especially regarding post-setup support transitions.

Edge: freetobook.

Which Has Better Features: freetobook or NewBook?

freetobook offers 38 exclusive features, including direct billing, multi-currency support, guest profiles, a booking engine, channel management, automated reminders, real-time reporting, integrated payment terminals, and guest messaging—all aimed at independent hoteliers.

NewBook, while not listing specific features, offers a broad operational suite including online check-in, support for multiple property types, and integration with numerous third-party platforms like SiteMinder and TripAdvisor. However, it lacks the extensive feature count of freetobook.

Edge: freetobook.

Which Has Better Customer Support: freetobook or NewBook?

freetobook’s support is highly rated at 4.86/5, with reviewers highlighting the quick, helpful assistance and friendly staff. Feedback emphasizes support as a major strength, with some users praising the responsiveness even for minor questions.

NewBook’s support is rated a perfect 5/5, with testimonials describing staff as dedicated, respectful, and solution-focused. However, limited recent reviews make current performance slightly less certain.

Edge: NewBook.

Which Has More Integrations: freetobook or NewBook?

freetobook offers 5 verified integrations, including Stripe, and OTA partners like Pitchup.com, with direct connections to channel managers. Its integrations support essential functions for small properties.

NewBook supports 16 verified integrations, including major platforms like SiteMinder, TripAdvisor, and PriceLabs, providing broader connectivity suited for diverse property portfolios. Its extensive integrations facilitate complex management and distribution channels.

Edge: NewBook.

Which Do Hoteliers Rate Higher: freetobook or NewBook?

freetobook’s recent reviews, from 18 in the last six months, reflect a 99% likelihood to recommend and an overall score of 85.13/100, mostly praising its usability and support. Small property operators, especially B&Bs, report high satisfaction with its features and customer service.

NewBook’s limited recent reviews make current ratings less conclusive, but earlier feedback is positive, especially regarding support and ease of use for motels and RV parks. Its overall perception remains solid but less updated.

Edge: freetobook.

How Much Do freetobook and NewBook Cost?

freetobook charges a straightforward base price of $100 per month, with no freemium model, implementation fees, or monthly per-room charges. Its transparent pricing makes budgeting predictable for small properties.

NewBook does not list specific pricing publicly, suggesting a customized quote based on property needs. Both products are free from setup or implementation fees, but freetobook’s fixed fee provides clarity.

What Type of Hotel Should Use freetobook?

• Hotels that operate small or medium-sized properties, especially B&Bs, inns, and boutique hotels.
• Teams seeking a simple, cost-effective management system with a strong booking engine.
• Properties that prioritize direct bookings and channel management.
• Hotels with limited technical staff needing an intuitive platform.

Not ideal if:

• Your property is large or complex, requiring extensive operational tools.
• You need deep customization or industry-specific features beyond bookings and communication.

What Type of Hotel Should Use NewBook?

• Hotels operating multiple property types, including motels, RV parks, or resorts.
• Teams looking for a cloud-based management system that consolidates operations.
• Properties that rely heavily on third-party integrations for distribution.
• Hotels in regions with limited local support options, especially in Australia or nearby markets.

Not ideal if:

• You’re a small, independent property with minimal operational complexity.
• Your primary focus is a simple booking engine without broader management needs.

The Bottom Line for Hotels

freetobook and NewBook serve different hotel segments and operational needs. freetobook excels in providing an easy-to-use, feature-rich platform that small properties and B&Bs love, supported by a large number of recent positive reviews.

NewBook offers a broader, more integrated management suite, especially suited for larger or more complex properties seeking extensive third-party partnerships. Its recent user feedback indicates high satisfaction, though fewer reviews make current confidence slightly lower.

Choose freetobook if your priority is simplicity, affordability, and proven recent satisfaction. Opt for NewBook if you need a comprehensive, scalable management platform with numerous integrations and support for diverse property types.