The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 137 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
freetobook shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
SS&C shines .
Side-by-side ratings based on 137 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 137 | 0 |
After analyzing 137 verified reviews, freetobook users most value its ease of use, pricing/value for money, guest experience enhancements, while SS&C users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Pricing/Value for Money
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Guest Experience Enhancements
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Channel Management
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Customization
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Self-Catering Focus
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Handling of Single vs. Double Occupancy Rates
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #28 26 reviews | — |
| Mid-Size (25-74 rooms) | #53 2 reviews | — |
| X-Large (200+ rooms) | #25 1 reviews | — |
By Property Type
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| Boutique ▾ | #23 24 reviews | — |
| Luxury ▾ | #26 20 reviews | — |
| Branded / Chain ▾ | #31 6 reviews | — |
| Extended Stay ▾ | #26 5 reviews | — |
By Region
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| North America ▾ | #28 6 reviews | — |
| Europe ▾ | #8 94 reviews | — |
| Asia Pacific | #22 2 reviews | — |
| Middle East | #14 2 reviews | — |
Choosing the right property management system (PMS) can significantly impact your hotel's operations, revenue, and guest satisfaction. Both freetobook by freetobook and TimeShareWare by SS&C aim to streamline your property management, but they serve different needs and hotel types. freetobook is designed specifically for independent hotels and B&Bs, offering an all-in-one platform with strong booking, channel, and guest engagement features. TimeShareWare caters to larger resorts and timeshare operations, focusing on asset management, multi-site coordination, and complex owner accounting. How do these differences influence your decision?
freetobook excels as a simple, user-friendly PMS tailored for small to mid-sized independent hotels and B&Bs, with a focus on direct bookings, guest communication, and revenue growth. TimeShareWare is more suited for complex, multi-site resorts and timeshare businesses that prioritize detailed asset management, owner services, and integrated financial reporting. While freetobook provides a robust set of features for daily operations, TimeShareWare emphasizes comprehensive asset control across large portfolios. Do your hotel’s needs lean more toward straightforward guest management or multi-property asset oversight?
If your hotel is a small or medium-sized independent property seeking an easy-to-use platform that enhances direct bookings and guest engagement, go with freetobook. Its high ratings—87.2 HTR Score, 4.91/5 for ease of use, and 4.91/5 for support—confirm its popularity among B&Bs and boutique hotels. Conversely, if your hotel is a large resort, timeshare operation, or multi-site property needing detailed financial, lease, and owner management, TimeShareWare is the better fit. It is designed for complex asset management, although it lacks recent reviews and specific user ratings.
freetobook is rated at 4.91/5 for ease of use, with reviews highlighting its intuitive interface and simple onboarding process. Users praise how even staff with limited tech skills can quickly adapt, enabling faster staff training and operational efficiency. TimeShareWare, on the other hand, provides extensive features tailored for multi-faceted properties but lacks recent user ratings, making its ease of use less clear. Given transparent feedback, edge: freetobook.
freetobook offers 38 unique features, including channel management, booking engine, guest messaging, integrated payments, revenue management, and more. It supports automation such as reminders, dynamic pricing, and guest communication, making daily management easier. TimeShareWare’s feature set primarily focuses on asset management, lease control, and owner services, but with no listed features beyond core property and financial management. Therefore, freetobook’s broader, more accessible feature suite grants it an edge for small hotels seeking operational tools.
freetobook’s support score is 4.91/5, with reviews emphasizing quick, personalized help and responsive service, even over ten years of use. Customers specifically mention the knowledgeable team, which actively develops new features based on user feedback. TimeShareWare, having no recent reviews or support ratings available, lacks recent customer validation. Given the strong, recent feedback for freetobook, edge: freetobook.
freetobook integrates with four verified partners, including Stripe, RoomPriceGenie, and channel managers like Pitchup.com, offering flexibility for online payments, channel distribution, and revenue optimization. TimeShareWare has only one listed integration, Whistle, with no additional details. For hotels relying on multiple software tools and wanting a connected ecosystem, freetobook’s superior integration count clearly holds an advantage.
freetobook’s recent reviews and high ratings—87.2 HTR Score, 4.91/5 for support, and 99% likelihood to recommend—confirm strong user satisfaction. It’s particularly favored by bed & breakfast operators and small hotels, with many reviews from the last six months. Since TimeShareWare has no recent reviews or ratings, it cannot be reliably evaluated. Therefore, edge: freetobook.
freetobook charges a flat $200 base fee, with no mention of freemium options, monthly per-room charges, or implementation fees. Pricing details for TimeShareWare are unavailable, suggesting it may be tailored for large-scale, enterprise-level clients who negotiate pricing separately. For small to medium properties, freetobook’s clear, affordable pricing offers transparency and value.
freetobook and TimeShareWare serve very different hotel segments, with freetobook being a clear winner for small to mid-sized independent hotels and B&Bs. Its recent reviews, high user ratings, and extensive features make it a reliable choice for properties seeking operational efficiency and revenue growth. TimeShareWare, while robust for large resorts and timeshare operations, lacks recent validation and user feedback, making it less suitable for smaller properties.
If your hotel needs a straightforward, well-supported PMS with strong booking and guest management tools, go with freetobook. Its proven track record and recent reviews support its status as a trusted, user-rated solution. Conversely, if your property is a large, complex resort requiring detailed asset and owner management, consider TimeShareWare, though you'll need to verify its current support and feature set directly with the vendor.
In conclusion, for most independent hotels and B&Bs, freetobook offers a more accessible, well-rated, and feature-rich platform. Choose it if you prioritize ease of use, recent positive feedback, and integrated tools to grow your direct bookings and guest satisfaction.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | — |
According to HTR's product database, freetobook and TimeShareWare share 0 features. Here are the key differences — features one has that the other lacks.
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| Automated Space Optimization | ||
| Booking Engine | ||
| Centralized Messaging | ||
| Channel Manager | ||
| Payment Requests | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 26 more features differ between these products.
What hoteliers love
The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity... The software’s user-friendly nature is a major highlight, enabling even less tech-savvy users to manage their properties efficiently. This simplicity allows property owners and managers to easily navigate the system, reducing the time required for administrative tasks and thereby increasing focus on improving guest services.
Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparis... Freetobook is perceived as excellent value for money, offering advanced features at competitive pricing. Users recognize its affordability in comparison to other systems, which is particularly attractive to small accommodation businesses looking to maintain professional operations without significant outlays.
Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmation... Freetobook enables hotels to enhance the guest experience through features like the GuestAppy system, which provides personalized booking confirmations and tailored options. Users note these additions positively impact guest satisfaction and help in delivering a more professional service.
Where hoteliers push back
Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoice... Although generally praised for its flexibility, some users feel there's room for improvement regarding customization options, particularly for invoices and booking summaries. Enhanced options would allow users to better tailor the system to specific operational needs, improving overall satisfaction.
The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expans... The system is primarily designed for hotels, and some reviewers have indicated a need for more self-catering features, suggesting potential for expansion in this area. Addressing this could make Freetobook more attractive to a wider variety of accommodation providers.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. freetobook and TimeShareWare share many core Property Management Systems features, but each has unique capabilities. freetobook offers 4 verified integration partners, while TimeShareWare offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. freetobook leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
freetobook: No. TimeShareWare: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. freetobook has an HT Score of 87 and SS&C has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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