freetobook

4.9 (135 REVIEWS)

HTR Score icon
HT Score  
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Ranked 9 (out of 340) in Property Management Systems

Powerful booking software for independent hotels and B&Bs

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Bell avatar Bell - AI powered product analyst

I analyzed all of freetobook’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Freetobook stands out as a valuable property management tool for small to medium-sized hospitality operators, offering seamless integration with OTAs, user-friendly interfaces, and a solid focus on improving revenue through efficient reservation and channel management. Despite its comprehensive features, users note a need for enhanced self-catering focus and better handling of single vs. double occupancy rates. This system allows hoteliers to increase operational efficiency, streamline booking processes, and optimize room inventory management, ultimately enhancing guest experience and boosting profitability.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

McQuade Hotels, The Laurels, Old School Hotel & 228 others

Read their reviews

What Types of Hotels freetobook is Popular For

Size

175 | X-Small (1-9 room)

49 | Small (10-49 room)

3 | Mid-Sized (50-99 room)

1 | Large (100-499 room)

3 | X-Large (500+ room)

Country

166 | United Kingdom

11 | United States

8 | France

6 | Ireland

3 | Canada

2 | Norway

2 | New Zealand

2 | Croatia

2 | Australia

2 | Spain

2 | Italy

1 | Panama

1 | Gambia

1 | South Africa

1 | Austria

1 | Philippines

1 | Portugal

1 | Guernsey

1 | Iceland

1 | Tanzania

1 | Thailand

1 | Sri Lanka

1 | Mexico

1 | Denmark

1 | Serbia

1 | Belgium

1 | Turkey

1 | Uganda

1 | Malta

1 | Singapore

1 | Egypt

1 | Indonesia

1 | Guadeloupe

1 | Dominica

Type

152 | Bed & Breakfast & Inns

54 | Boutique Hotels

36 | Airport/Conference Hotels

36 | Resorts

35 | Limited Service & Budget Hotels

35 | Luxury Hotels

32 | Vacation Rentals & Villas

22 | City Center Hotels

12 | Branded Hotels

11 | Extended Stay & Serviced Apartments

7 | Motels

3 | RV Parks & Campgrounds

1 | Casinos

1 | Hostels

Region

196 | Europe

15 | North America

5 | Asia Pacific

4 | Oceania

4 | Africa

2 | Middle East

2 | Central America

1 | South America

Category

160 | Channel Managers

135 | Property Management Systems

126 | Hotel Management Software

What is freetobook?

Founded in 2010 | Headquarters in | 35 employees
Freetobook is a comprehensive property management system designed to help independent hotels and B&Bs grow and efficiently manage their operations. With its best-in-class booking engine and channel manager, freetobook simplifies the marketing and distribution of rooms across multiple platforms, including direct Google Ads connections. Additionally, the platform enhances guest experiences with its suite of guest messaging tools, guest app, and reputation management features. These integrated tools automate various operational tasks, making it easier for property owners to take control and increase their direct bookings effortlessly.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of freetobook products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by freetobook

FAQs

Capabilities

Try Before You Buy

Boost Your Direct Bookings

Deliver Exceptional Guest Experiences

Take Control of Your Channels

Maximise Revenue and Efficiency

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Integrated Channel Manager

Channel Managers
Our channel manager connects to the biggest OTAs and consistently receives high scores from the OTAs for reliability and connection quality.

PREMIUM ADD-ON

Booking Engine for Your Website

Direct Booking Tools
Design your own stunning booking pages, simplify bookings, and boost direct reservations.

INCLUDED

Dynamic Pricing

Revenue Management Systems
Our connection to RoomPriceGenie means you can allow their clever algorithms to look after your daily rates and help you increase your revenue

PREMIUM ADD-ON

Reputation Suite

Reputation Management
Get the right reviews in the right places for you! Encourages guests to leave great reviews on the platforms you prefer and diverts unhappy guests to reviewing privately to you.

PREMIUM ADD-ON

Process Payments

Payments Processing Software
Our connections to Stripe and Opayo make it simple for you to store and verify cards and then take payment from your guests.

PREMIUM ADD-ON

Direct Bookings Through Your Website

Booking Engine

INCLUDED

Tap To Pay on iPhone

Payments Processing Software
With Tap to Pay on iPhone and freetobook’s GuestTappy app, it’s easy to start accepting in-person contactless payments with only an iPhone.

INCLUDED

Messaging

Guest Messaging Software
All your guest communication organised in one place (it's connected to OTA messaging apps). With Messaging, you can automate messages, utilise reusable templates and take guest payments…effortlessly. Impress guests with scheduled messages, delivering a professional and well-organised service on every booking.

PREMIUM ADD-ON

Guest App

Hotel Guest Apps
Personalised to every booking your Guest App puts a smile on their face. This slick app is easy to access (no download required by the guest) and ease to use, providing the perfect channel to share information with your guests. Deliver a personalised and professional guest experience that strengthens your brand.

PREMIUM ADD-ON

freetobook Reviews Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, freetobook is the #15 most trending product in the Property Management Systems category (out of 340) and the #334 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

freetobook’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
87 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

freetobook Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Freetobook Average Freetobook

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0

Success Stories

2

References

1

Featured Customers

Freetobook Case Studies

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freetobook doesn’t have any case studies available

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Freetobook Reviews

Hotelier Rating

Excellent
132
Very Good
3
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (104)
  • Small (28)
  • Mid-Sized (2)
  • X-Large (1)

Country

  • United Kingdom
    United Kingdom
    (97)
  • United States
    United States
    (5)
  • France
    France
    (4)
  • Ireland
    Ireland
    (3)
  • Norway
    Norway
    (2)
  • Sri Lanka
    Sri Lanka
    (1)
  • Mexico
    Mexico
    (1)
  • New Zealand
    New Zealand
    (1)
  • Serbia
    Serbia
    (1)
  • Belgium
    Belgium
    (1)
  • Croatia
    Croatia
    (1)
  • Uganda
    Uganda
    (1)
  • Singapore
    Singapore
    (1)
  • Egypt
    Egypt
    (1)
  • Indonesia
    Indonesia
    (1)
  • Spain
    Spain
    (1)
  • Dominica
    Dominica
    (1)
  • Italy
    Italy
    (1)
  • Canada
    Canada
    (1)
  • Denmark
    Denmark
    (1)
  • Guadeloupe
    Guadeloupe
    (1)
  • Turkey
    Turkey
    (1)
  • Panama
    Panama
    (1)
  • Malta
    Malta
    (1)
  • Australia
    Australia
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (113)
  • Asia Pacific
    Asia Pacific
    (3)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (1)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (1)
10

Professional, friendly and personal help - always within 24 hours - LOVE IT

Co-Owner from 5 to 9 room Boutique in Galle (Sri Lanka)

Verified
7 days ago
I like most, that the channel manager is working effordlessly, that I can add an OTA surcharge, and that the pricing is amazingly fair, which helps us a lot after the last years of trouble with Covid and the political situation in Sri Lanka.
Country Sri Lanka
Co-Owner
X-Small Hotel
10

Great product

Owner from 5 to 9 room Vacation Rentals & Villa in London (United Kingdom)

Verified
9 days ago
freetobook software is essential to effectively running my business. The staff are professional and helpful and the software excellent. Webinars provided by freetobook are useful and update users with current information.
Country United Kingdom
Owner
X-Small Hotel
10

Easy Peasy

Owner from 5 to 9 room Bed & Breakfast & Inn in Grays (United Kingdom)

Verified
10 days ago
I like that I can set everything up and the freetobook system takes care of everything. All I need to do is great the guests when they arrive.
Country United Kingdom
Owner
X-Small Hotel
10

I recommend freetobook to everyone!

Owner from 5 to 9 room Bed & Breakfast & Inn in London (United Kingdom)

Verified
10 days ago
The super helpful help team are invaluable, everything is easy to use and we only pay for the functions we use.
Country United Kingdom
Owner
X-Small Hotel
10

Great value, constantly developing

Owner/Operator from 5 to 9 room Boutique in Clermont-Ferrand (France)

Verified
15 days ago
freetobook is an easy-to-use, great value yet discreetly advanced property management system allowing us to have a professional online booking portal with links to the OTA's we desire. freetobook is constantly evolving, staying abreast of the industry and giving small accommodation businesses the professional image and reservation services...
Country France
Owner/Operator
X-Small Hotel
10

freetobook is the best!

Owner/manager from 5 to 9 room in Cozumel (Mexico)

Verified
16 days ago
Their website is easy to navigate, offers personal suggestions and their HELP Desk is easy to contact for live questions! I have been using freetobook for the last 10 years.
Country Mexico
Owner/manager
X-Small Hotel
10

Excelent bookings management software

Owner from 5 to 9 room Vacation Rentals & Villa in Ely (United Kingdom)

Verified
16 days ago
Simple and easy to operate. Good tools to automate the booking process meaning I don't need to be hands on. Focus on getting direct bookings.
Country United Kingdom
Owner
X-Small Hotel
10

Great customer service, based in the UK not abroad

Co-Owner from 5 to 9 room Bed & Breakfast & Inn in Wolverhampton (United Kingdom)

Verified
17 days ago
No monthly charges to subscribe, choice of platforms and options to subsrcibe to. Very flexible platform with no lengthy contracts.
Country United Kingdom
Co-Owner
X-Small Hotel
10

Great service

CEO from 5 to 9 room in Edinburgh (United Kingdom)

Verified
17 days ago
I like the personal service, the quick response to any queries and the ease of contacting the staff who are always polite and helpful.
Country United Kingdom
CEO
X-Small Hotel
10

freetobook excellent

Owner from 5 to 9 room Vacation Rentals & Villa in Dingwall (United Kingdom)

Verified
17 days ago
System is user friendly. Excellent and personable support services. Does everything I need and more. Great integration with other systems.
Country United Kingdom
Owner
X-Small Hotel
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  • 14

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

freetobook is thé default all-in-one solution for independent hoteliers who are looking for incredible service (freetobook team's dedication and service are truly stellar), help with growing their business, and delegating their daily tasks to a technology platform that isn't buggy.

Question:

What differentiates this product or service from the competition?

Answer:

As the name says, the fundamental platform is free, making its value for money very different from any competitor. And those who require more functionality and gadgets, the add-on services are priced very mildly, compared to other tools on the market. The value for money + the team's dedication to every single client make freetobook a fantastic party to work with!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Go deep and ask Eleanor & her team in which ways freetobook can help you upgrade your regular routines. In case you have never used (cloud) technology before to manage your operations, revenue, and other aspects of your business, do not be afraid and ask for help. This team is genuinely interested in helping every of their clients and will make you feel 'at home' :)

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Christoph Irving Head of Partnerships @ RoomPriceGenie
RecommendationAvatar
Christoph Irving Head of Partnerships @ RoomPriceGenie
Are you a consultant or vendor that recommends freetobook? Leave a recommendation

freetobook Integrations

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Company Functionality
Asksuite

This integration hasn’t been verified by freetobook yet.

Asksuite

98% recommended by 783 hotels

Hotel Chatbots
RoomPriceGenie
RoomPriceGenie

96% recommended by 676 hotels

Revenue Management Systems
MARA Solutions

This integration hasn’t been verified by freetobook yet.

MARA Solutions

97% recommended by 352 hotels


Sweeply
Sweeply

98% recommended by 27 hotels

Staff Collaboration Tools
+2 more
Stripe
Stripe

100% recommended by 2 hotels

Payments Processing Software
Tripadvisor

This integration hasn’t been verified by Tripadvisor yet.

Tripadvisor

100% recommended by 1 hotels

Guest Survey Software
+2 more
Booking.com

This integration hasn’t been verified by freetobook yet.

Booking.com

10% recommended by 1 hotels


Google

This integration hasn’t been verified by Google yet.

Google

0% recommended by 0 hotels

Direct Booking Tools

Support

Unverified

freetobook has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

99%

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