freetobook

4.9 (132 REVIEWS)

HTR Score icon
HT Score  
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Ranked 9 (out of 340) in Property Management Systems

Powerful booking software for independent hotels and B&Bs

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Bell avatar Bell - AI powered product analyst

I analyzed all of freetobook’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Freetobook stands out as a valuable property management tool for small to medium-sized hospitality operators, offering seamless integration with OTAs, user-friendly interfaces, and a solid focus on improving revenue through efficient reservation and channel management. Despite its comprehensive features, users note a need for enhanced self-catering focus and better handling of single vs. double occupancy rates. This system allows hoteliers to increase operational efficiency, streamline booking processes, and optimize room inventory management, ultimately enhancing guest experience and boosting profitability.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

McQuade Hotels, The Laurels, Old School Hotel & 223 others

Read their reviews

What Types of Hotels freetobook is Popular For

Size

171 | X-Small (1-9 room)

48 | Small (10-49 room)

3 | Mid-Sized (50-99 room)

1 | Large (100-499 room)

3 | X-Large (500+ room)

Country

162 | United Kingdom

11 | United States

8 | France

6 | Ireland

3 | Canada

2 | Norway

2 | Italy

2 | Spain

2 | Australia

2 | Croatia

2 | New Zealand

1 | Austria

1 | South Africa

1 | Philippines

1 | Portugal

1 | Gambia

1 | Guernsey

1 | Iceland

1 | Tanzania

1 | Thailand

1 | Mexico

1 | Serbia

1 | Belgium

1 | Uganda

1 | Singapore

1 | Egypt

1 | Indonesia

1 | Dominica

1 | Denmark

1 | Guadeloupe

1 | Turkey

1 | Panama

1 | Malta

Type

149 | Bed & Breakfast & Inns

53 | Boutique Hotels

36 | Airport/Conference Hotels

35 | Limited Service & Budget Hotels

35 | Resorts

34 | Luxury Hotels

31 | Vacation Rentals & Villas

22 | City Center Hotels

12 | Branded Hotels

11 | Extended Stay & Serviced Apartments

7 | Motels

3 | RV Parks & Campgrounds

1 | Casinos

1 | Hostels

Region

192 | Europe

15 | North America

4 | Asia Pacific

4 | Oceania

4 | Africa

2 | Middle East

2 | Central America

1 | South America

Category

157 | Channel Managers

132 | Property Management Systems

125 | Hotel Management Software

What is freetobook?

Founded in 2010 | Headquarters in | 35 employees
Freetobook is a comprehensive property management system designed to help independent hotels and B&Bs grow and efficiently manage their operations. With its best-in-class booking engine and channel manager, freetobook simplifies the marketing and distribution of rooms across multiple platforms, including direct Google Ads connections. Additionally, the platform enhances guest experiences with its suite of guest messaging tools, guest app, and reputation management features. These integrated tools automate various operational tasks, making it easier for property owners to take control and increase their direct bookings effortlessly.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of freetobook products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by freetobook

FAQs

Capabilities

Try Before You Buy

Boost Your Direct Bookings

Deliver Exceptional Guest Experiences

Take Control of Your Channels

Maximise Revenue and Efficiency

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Integrated Channel Manager

Channel Managers
Our channel manager connects to the biggest OTAs and consistently receives high scores from the OTAs for reliability and connection quality.

PREMIUM ADD-ON

Booking Engine for Your Website

Direct Booking Tools
Design your own stunning booking pages, simplify bookings, and boost direct reservations.

INCLUDED

Dynamic Pricing

Revenue Management Systems
Our connection to RoomPriceGenie means you can allow their clever algorithms to look after your daily rates and help you increase your revenue

PREMIUM ADD-ON

Reputation Suite

Reputation Management
Get the right reviews in the right places for you! Encourages guests to leave great reviews on the platforms you prefer and diverts unhappy guests to reviewing privately to you.

PREMIUM ADD-ON

Process Payments

Payments Processing Software
Our connections to Stripe and Opayo make it simple for you to store and verify cards and then take payment from your guests.

PREMIUM ADD-ON

Direct Bookings Through Your Website

Booking Engine

INCLUDED

Tap To Pay on iPhone

Payments Processing Software
With Tap to Pay on iPhone and freetobook’s GuestTappy app, it’s easy to start accepting in-person contactless payments with only an iPhone.

INCLUDED

Messaging

Guest Messaging Software
All your guest communication organised in one place (it's connected to OTA messaging apps). With Messaging, you can automate messages, utilise reusable templates and take guest payments…effortlessly. Impress guests with scheduled messages, delivering a professional and well-organised service on every booking.

PREMIUM ADD-ON

Guest App

Hotel Guest Apps
Personalised to every booking your Guest App puts a smile on their face. This slick app is easy to access (no download required by the guest) and ease to use, providing the perfect channel to share information with your guests. Deliver a personalised and professional guest experience that strengthens your brand.

PREMIUM ADD-ON

freetobook Reviews Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, freetobook is the #18 most trending product in the Property Management Systems category (out of 340) and the #352 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

freetobook’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
87 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

freetobook Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Freetobook Average Freetobook

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0

Success Stories

2

References

1

Featured Customers

Freetobook Case Studies

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freetobook doesn’t have any case studies available

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Freetobook Reviews

Hotelier Rating

Excellent
129
Very Good
3
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (101)
  • Small (28)
  • Mid-Sized (2)
  • X-Large (1)

Country

  • United Kingdom
    United Kingdom
    (95)
  • United States
    United States
    (5)
  • France
    France
    (4)
  • Ireland
    Ireland
    (3)
  • Norway
    Norway
    (2)
  • Mexico
    Mexico
    (1)
  • New Zealand
    New Zealand
    (1)
  • Serbia
    Serbia
    (1)
  • Belgium
    Belgium
    (1)
  • Croatia
    Croatia
    (1)
  • Uganda
    Uganda
    (1)
  • Singapore
    Singapore
    (1)
  • Egypt
    Egypt
    (1)
  • Indonesia
    Indonesia
    (1)
  • Spain
    Spain
    (1)
  • Dominica
    Dominica
    (1)
  • Italy
    Italy
    (1)
  • Canada
    Canada
    (1)
  • Denmark
    Denmark
    (1)
  • Guadeloupe
    Guadeloupe
    (1)
  • Turkey
    Turkey
    (1)
  • Panama
    Panama
    (1)
  • Malta
    Malta
    (1)
  • Australia
    Australia
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (111)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (1)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (1)
10

Great value, constantly developing

Owner/Operator from 5 to 9 room Boutique in Clermont-Ferrand (France)

Verified
5 days ago
freetobook is an easy-to-use, great value yet discreetly advanced property management system allowing us to have a professional online booking portal with links to the OTA's we desire. freetobook is constantly evolving, staying abreast of the industry and giving small accommodation businesses the professional image and reservation services...
Country France
Owner/Operator
X-Small Hotel
10

freetobook is the best!

Owner/manager from 5 to 9 room in Cozumel (Mexico)

Verified
6 days ago
Their website is easy to navigate, offers personal suggestions and their HELP Desk is easy to contact for live questions! I have been using freetobook for the last 10 years.
Country Mexico
Owner/manager
X-Small Hotel
10

Excelent bookings management software

Owner from 5 to 9 room Vacation Rentals & Villa in Ely (United Kingdom)

Verified
6 days ago
Simple and easy to operate. Good tools to automate the booking process meaning I don't need to be hands on. Focus on getting direct bookings.
Country United Kingdom
Owner
X-Small Hotel
10

Great customer service, based in the UK not abroad

Co-Owner from 5 to 9 room Bed & Breakfast & Inn in Wolverhampton (United Kingdom)

Verified
7 days ago
No monthly charges to subscribe, choice of platforms and options to subsrcibe to. Very flexible platform with no lengthy contracts.
Country United Kingdom
Co-Owner
X-Small Hotel
10

Great service

CEO from 5 to 9 room in Edinburgh (United Kingdom)

Verified
7 days ago
I like the personal service, the quick response to any queries and the ease of contacting the staff who are always polite and helpful.
Country United Kingdom
CEO
X-Small Hotel
10

freetobook excellent

Owner from 5 to 9 room Vacation Rentals & Villa in Dingwall (United Kingdom)

Verified
7 days ago
System is user friendly. Excellent and personable support services. Does everything I need and more. Great integration with other systems.
Country United Kingdom
Owner
X-Small Hotel
10

The perfect hotel management software

Owner from 5 to 9 room Bed & Breakfast & Inn in Bristol (United Kingdom)

Verified
7 days ago
Fantastic for all OTA’S dairy management, everything you could ever need and more, Alan and all a fantastic attribute to our needs.
Country United Kingdom
Owner
X-Small Hotel
10

Absolutely fantastic customer service- always and very efficiant

Owner from 5 to 9 room Luxury Hotel in Southwell (United Kingdom)

Verified
11 days ago
Excellent customer service. Nice people to speak to and deal with on the help desk. Very knowledgable with their product.
Country United Kingdom
Owner
X-Small Hotel
10

Unable to find better value for money anywhere on the market

Partner from 5 to 9 room Vacation Rentals & Villa in London (United Kingdom)

Verified
13 days ago
- No nonsense property management system. - Focus on features that matter. - Optional features make it excellent value for money. - continuous improvements.
Country United Kingdom
Partner
X-Small Hotel
10

User friendly system with excellent support team.

Owner from 5 to 9 room Bed & Breakfast & Inn in Blackpool (United Kingdom)

Verified
13 days ago
The system is very user friendly with opt in add ons that enable you to taylor it to suite your business. They are continually improving and adding extras to enhance your guests experience. freetobook have enabled our little guesthouse to compete effectively against the OTA's. We have tried a few management systems in our 8yrs of ownership...
Country United Kingdom
Owner
X-Small Hotel
  • 1
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  • 3
  • 4
  • 5
  • 6
  • ...
  • 14

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

freetobook is thé default all-in-one solution for independent hoteliers who are looking for incredible service (freetobook team's dedication and service are truly stellar), help with growing their business, and delegating their daily tasks to a technology platform that isn't buggy.

Question:

What differentiates this product or service from the competition?

Answer:

As the name says, the fundamental platform is free, making its value for money very different from any competitor. And those who require more functionality and gadgets, the add-on services are priced very mildly, compared to other tools on the market. The value for money + the team's dedication to every single client make freetobook a fantastic party to work with!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Go deep and ask Eleanor & her team in which ways freetobook can help you upgrade your regular routines. In case you have never used (cloud) technology before to manage your operations, revenue, and other aspects of your business, do not be afraid and ask for help. This team is genuinely interested in helping every of their clients and will make you feel 'at home' :)

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Christoph Irving Head of Partnerships @ RoomPriceGenie
RecommendationAvatar
Christoph Irving Head of Partnerships @ RoomPriceGenie
Are you a consultant or vendor that recommends freetobook? Leave a recommendation

freetobook Integrations

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Company Functionality
Asksuite

This integration hasn’t been verified by freetobook yet.

Asksuite

98% recommended by 783 hotels

Hotel Chatbots
RoomPriceGenie
RoomPriceGenie

96% recommended by 675 hotels

Revenue Management Systems
MARA Solutions

This integration hasn’t been verified by freetobook yet.

MARA Solutions

97% recommended by 351 hotels


Sweeply
Sweeply

98% recommended by 27 hotels

Staff Collaboration Tools
+2 more
Stripe
Stripe

100% recommended by 2 hotels

Payments Processing Software
Tripadvisor

This integration hasn’t been verified by Tripadvisor yet.

Tripadvisor

100% recommended by 1 hotels

Guest Survey Software
+2 more
Booking.com

This integration hasn’t been verified by freetobook yet.

Booking.com

10% recommended by 1 hotels


Google

This integration hasn’t been verified by Google yet.

Google

0% recommended by 0 hotels

Direct Booking Tools

Support

Unverified

freetobook has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

99%

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