freetobook vs. Ulyses (by Septeo Hospitality):
Which Is Right for You?

The Decision

Choosing between freetobook and Ulyses hinges on your hotel’s specific operational needs and strategic priorities. Both systems aim to streamline hotel management, but freetobook focuses on small to medium independent properties with robust booking and channel management, while Ulyses offers broader service management suited for diverse hospitality operations. Your decision should depend on whether you prioritize ease of reservation handling or the ability to manage multiple service lines.

freetobook has a compelling edge with recent, highly-rated reviews and a broad user base, making it a more proven option for many small-hotels and B&Bs. Ulyses, with its limited recent feedback and niche functionality, remains less transparent for hoteliers seeking proven solutions.

Quick Verdict: Which is the Clearer Choice?

freetobook, with over 129 reviews and a 4.91/5 customer support rating, stands out as the more trustworthy and user-friendly system. Its recent reviews highlight ease of use, excellent onboarding, and a high likelihood of recommendation, making it a safer choice for hoteliers seeking confidence in their PMS.

Ulyses, by contrast, has no recent reviews, no ratings, and a lack of user feedback, making it difficult to assess its suitability or performance for your hotel. Given the data, freetobook is the more reliable and better-supported option today.

Is freetobook or Ulyses Better for Hotels?

freetobook solves the core problem of reservation management, channel distribution, and guest engagement for small to medium-sized hotels and B&Bs. Its recent reviews emphasize its ease of use, rapid onboarding, and high customer satisfaction, with a 99% likelihood to recommend.

Ulyses claims to support broader hotel activities like food, spa, and activities, but with no recent reviews or ratings to confirm its effectiveness. Its lack of recent data makes it difficult to validate whether it addresses hotel-specific operational pain points as well as freetobook does.

So, do you need a straightforward, proven PMS for reservations and bookings? Or are you seeking a platform that manages multiple hospitality services?

freetobook vs Ulyses: Which Should Your Hotel Choose?

If your hotel primarily needs a reliable, easy-to-use booking engine, channel management, and guest communication, go with freetobook. Its strong user reviews, high support ratings, and focus on small hotels make it ideal for owners seeking simplicity and value.

If your hotel operates multiple service lines—such as dining, spa, and retail—and you want a single platform to handle all these activities, Ulyses might seem appealing. However, its lack of recent reviews and limited publicly available user feedback suggest it’s a less tested choice for daily hospitality management.

In summary, for most independent hotels and B&Bs, freetobook’s proven track record and recent positive reviews make it the safer, more effective choice. Ulyses could suit larger, multi-service operations if proven solutions emerge, but currently, it remains unverified.

Is freetobook or Ulyses Easier to Use?

freetobook’s 4.91/5 ease of use rating, backed by recent reviews, indicates an intuitive interface that even staff new to PMS platforms can learn quickly. Users highlight its simple navigation, quick onboarding, and seamless booking processes, with many noting how it reduces administrative burdens.

Ulyses offers a web-based platform, but with no recent reviews, we cannot reliably gauge its user interface or onboarding process. Its absence of user feedback makes it impossible to determine whether it simplifies daily operations or adds complexity.

Edge: freetobook.

Which Has Better Features: freetobook or Ulyses?

freetobook boasts 32 shared features plus 6 unique functionalities, such as a guest app, automated reminders, shift planning, and housekeeper mobile support. Its integration with over four verified partners supports booking, messaging, and channel management.

Ulyses offers 12 unique features, including a spa & wellness module, EPoS, group functionality, online checkout, and drag-and-drop tape chart. Its broader service scope might appeal to larger or multi-activity hotels, but without recent user feedback, feature effectiveness remains uncertain.

Edge: freetobook.

Which Has Better Customer Support: freetobook or Ulyses?

freetobook’s 4.91/5 customer support rating, based on recent reviews, highlights prompt, knowledgeable assistance and personalized onboarding. Users describe its support as “second to none,” emphasizing quick responses and helpful guidance.

Ulyses has no recent reviews or publicly available support ratings, so we cannot confidently assess its customer service quality. Without recent feedback, the support experience remains unverified.

Edge: freetobook.

Which Has More Integrations: freetobook or Ulyses?

freetobook integrates with four verified partners, including Stripe, RoomPriceGenie, Pitchup.com, and Sweeply, covering essential booking, payment, and channel functions.

Ulyses supports 13 verified integrations, such as SiteMinder, Customer Alliance, HiJiffy, and D-Edge, which cater to various hotel services including marketing, revenue management, and online distribution. Its broader integration scope suits larger properties with complex needs, but without recent reviews, integration performance is uncertain.

Edge: Ulyses.

Which Do Hoteliers Rate Higher: freetobook or Ulyses?

freetobook’s recent reviews and a 99% likelihood to recommend demonstrate high satisfaction among small hotels, B&Bs, and independent operators. Its 4.91/5 support and ease of use ratings reflect strong user confidence.

Ulyses offers no recent reviews or ratings, so it cannot compete on user satisfaction. Its perceived value remains unverified, and therefore, it scores lower on reputation metrics.

Edge: freetobook.

How Much Do freetobook and Ulyses Cost?

freetobook is priced at a straightforward $200 monthly fee, with no free tier or trial available. This fee grants access to its core features and integrations.

Ulyses’ pricing details are unavailable, and it offers no trial information. Its cost structure is unclear, making it difficult to compare value directly.

What Type of Hotel Should Use freetobook?

• Hotels that operate small to medium-sized properties, such as B&Bs, inns, and boutique hotels.
• Teams seeking a reliable, easy-to-learn booking system with strong channel management.
• Hotels prioritizing guest communication tools and reputation management.
• Properties wanting a proven, well-supported platform with recent positive reviews.

Not ideal if you need extensive multi-service management beyond bookings or have complex multi-property operations.

What Type of Hotel Should Use Ulyses?

• Hotels that require a single platform to oversee multiple services, such as food, spa, and retail.
• Larger properties or resorts with diverse operational needs.
• Hotels seeking an all-in-one software solution with extensive integrations.
• Businesses looking for a customizable platform to adapt to specific service management.

Not ideal if your primary goal is a simple reservation system or if recent user feedback is a priority.

The Bottom Line for Hotels

freetobook offers a proven, user-friendly, and highly-rated property management solution ideal for small to medium independent hotels and B&Bs. Its recent reviews affirm its ease of use, excellent support, and effective booking management, making it a dependable choice.

Ulyses proposes a broader service suite targeting multi-activity hotels, but with no recent customer feedback or clear performance data, it’s harder to justify as a primary PMS today. Larger hotels or those with complex service offerings might find Ulyses appealing once it gains more user validation.

In conclusion, if your hotel needs a straightforward, well-supported PMS, freetobook is the clear winner. For more extensive service management, keep an eye on Ulyses’ future reviews before making a commitment.