The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Prisma Software Solutions shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 31 |
After analyzing 31 verified reviews, Prisma Software Solutions users most value its , while Shiji Group users highlight user-friendliness, operational efficiency, integration of systems. Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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Localization Needs
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Prisma Software Solutions |
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|---|---|---|
| Small (10-24 rooms) | — | #7 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 14 reviews |
| Large (75-199 rooms) ▾ | — | #4 14 reviews |
| X-Large (200+ rooms) | — | #6 2 reviews |
By Property Type
| Segment | Prisma Software Solutions |
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| Boutique ▾ | — | #4 10 reviews |
| Luxury ▾ | — | #5 22 reviews |
| Branded / Chain ▾ | — | #5 19 reviews |
| Extended Stay | — | #6 1 reviews |
By Region
| Segment | Prisma Software Solutions |
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| North America ▾ | — | #5 8 reviews |
| Europe ▾ | — | #5 6 reviews |
| Asia Pacific ▾ | — | #4 6 reviews |
| Middle East ▾ | — | #3 7 reviews |
Choosing the right POS system for your hotel hinges on understanding how each platform addresses your specific operational needs. Prisma Software Solutions’ Gastrokasse offers a niche-focused POS experience, but it lacks recent reviews and notable features. Conversely, Shiji Infrasys POS, with over 29 reviews and a 91% likelihood to recommend, demonstrates a well-rounded, globally trusted solution tailored for complex hospitality operations.
Both products aim to streamline F&B operations, improve guest service, and reduce errors, but their differentiation lies in features, support, and market presence. So, which platform truly aligns with your hotel’s needs?
Gastrokasse by Prisma Software Solutions is a specialized POS tailored for small to medium hospitality outlets seeking simplicity. Its core focus is on basic sales tracking and order management, but it lacks recent reviews, making assessment difficult.
Shiji Infrasys POS, by contrast, is a cloud-based enterprise system trusted by global brands like Hyatt and IHG. It integrates multiple hospitality functions—inventory, customer management, sales reporting—and boasts 29 recent reviews with a high overall rating of 79.08. Its extensive feature set and positive recent feedback make it more suitable for hotels aiming for comprehensive F&B management.
While Gastrokasse might appeal to very small operations, Shiji’s platform is clearly designed for hotels with more complex needs. Are you seeking a straightforward POS or an integrated hospitality solution?
If your hotel needs a scalable, feature-rich POS system that integrates seamlessly with other hotel operations, go with Shiji Infrasys POS. Its extensive features—including inventory management, customer insights, and mobile ordering—benefit larger, multi-outlet hotels seeking operational efficiency.
If your team only requires basic order and sales management without integration needs, Gastrokasse might suffice. However, given its lack of recent reviews and no visible recent updates, it’s less suited for hotels looking for reliable, ongoing support.
For hotels prioritizing ease of use, support, and integrations, Shiji’s platform clearly offers a more comprehensive package. Are your operational demands high enough to warrant a platform with advanced features?
Shiji Infrasys POS is rated 4.66/5 for ease of use, with recent reviews praising its user-friendly interface, quick onboarding, and minimal staff training. Hoteliers note that its intuitive design simplifies daily operations, even across multiple outlets.
Gastrokasse, however, has no recent review data available, making it difficult to assess its usability. Its lack of updates and support information suggest it may not be as refined or easy to adopt in a fast-paced hotel environment.
Given the current evidence, Edge: Shiji Infrasys POS.
Gastrokasse offers no unique features or detailed capabilities, and its feature set appears minimal or unspecified. Conversely, Shiji Infrasys POS includes 23 features such as cloud-based operations, inventory management, customer profiles, mobile analytics, digital menus, self-service ordering, PCI compliance, and integrated kitchen displays.
The breadth of features in Shiji’s platform supports complex hotel operations, enhances guest experiences, and provides detailed reporting. Its extensive functionalities are tailored for properties needing more than just basic POS.
Edge: Shiji Infrasys POS.
Gastrokasse’s support details are lacking, with no recent reviews or ratings to gauge responsiveness or quality. In contrast, Shiji Group’s support scores a high 4.52/5, with reviews highlighting prompt assistance, knowledgeable staff, and 24/7 support options.
Hoteliers appreciate Shiji’s fast, helpful support, which is crucial when issues arise during busy service hours. The absence of recent feedback on Gastrokasse supports choosing the platform with proven, recent customer service excellence.
Edge: Shiji Infrasys POS.
Gastrokasse provides no verified integrations, limiting its ability to connect with other hotel systems. Shiji Infrasys POS, on the other hand, offers 64 verified integrations, including property management systems, revenue management, guest insight tools, and online booking platforms.
This extensive integration network allows for streamlined operations, data consistency, and enhanced guest personalization—benefits essential for larger or multi-property hotels. If integration is a priority, Shiji clearly stands out.
Edge: Shiji Infrasys POS.
Gastrokasse has no recent reviews, making it impossible to gauge hoteliers’ satisfaction. Conversely, Shiji Infrasys POS has 29 reviews in the last six months, with a 91% likelihood to recommend and a high overall rating of 79.08.
Feedback consistently praises its ease of use, support, and feature set, especially from mid-sized and large hotels managing multiple outlets. The latest reviews reinforce its reliability and value.
Edge: Shiji Infrasys POS.
Gastrokasse’s pricing details are not publicly available, which raises questions about its accessibility and transparency. Shiji Infrasys POS costs $600 per month, a predictable and standard SaaS pricing model, suitable for hotels ready to invest in a scalable platform.
Given the lack of transparent pricing info for Gastrokasse, Shiji’s clear pricing allows better budgeting and planning.
Not ideal if your hotel:
Not ideal if your hotel:
Shiji Infrasys POS is a cloud-based, enterprise-focused POS system designed to serve complex hotel operations. It offers extensive features, integrations, and support, backed by a proven track record and positive recent reviews.
If your hotel needs a reliable, scalable, feature-rich platform capable of managing multiple outlets and integrating with other systems, go with Shiji Infrasys POS. Its recent reviews and high rating make it the clear choice.
Gastrokasse, lacking recent validation and detailed features, might only suit very small operations with minimal needs. It appears unsuitable for hotels seeking growth, robust support, or advanced operational tools.
For most mid-sized and large hotels, Shiji Infrasys POS provides a dependable, comprehensive solution that supports your evolving hospitality business.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Prisma Software Solutions |
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| Starting Price | — | From $600/mo |
According to HTR's product database, Gastrokasse and Shiji Infrasys POS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Prisma Software Solutions |
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| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gastrokasse and Shiji Infrasys POS share many core Hotel POS Systems features, but each has unique capabilities. Gastrokasse offers 0 verified integration partners, while Shiji Infrasys POS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gastrokasse: No. Shiji Infrasys POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Prisma Software Solutions has an HT Score of 0 and Shiji Group has 79. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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